ReadyTalk Reviews

- Marketo Integration

- Simulive events

- Customer service

- Cut down bandwidth

- Scale at a cheaper cost

- 1 year

- No. Very easy!

- A few minor issues along the way

- No, but would like to have more support outside of US

- Great!

- Great!

- Cheaper, self-service options

- They have a great deployment team

- In-house with help from vendor, seamless with Marketo.

- Great pay as you go options

Nothing beats how easy it is to collaborate with other co-presenters.

We rely on webinars to generate leads for our business, so having a reliable solution was key for us. It is much easier for us to partner with other businesses now.

One great feature they can add is the ability to use animations within your slides.

7 months

No

No

No

Yes, we used GoToWebinar. The product was very unreliable for us and the quality of the sound was off.

In-House

Recording live webinars and having our recurring demo webinar scheduled out in advance and all synced to Marketo has been indispensable. Also, their support is second to none!

With regards to webinar programs (one of our highest drivers of revenue), everything is streamlined and automated.

Supporting PPT animations and direct upload of recordings to YouTube would be great.

Time saving. Money savings. Event Manager (event support), Operator Assistance. No hidden fees. No contracts. Excellent Customer Service.

Within the first 6 months of using ReadyTalk, I have saved over $100K in comparison to using other technologies.

The webinar interface is extremely easy to use and there is always supportive ReadyTalk staff available to assist with any questions, concerns, training and technical assistance for our programs.

Since I began using ReadyTalk for the webinars that I manage, word has spread throughout my organization and everyone wants to join.

I use the audio conference feature most often.

ReadyTalk is a great tool for remote workers. It is easy to set up an audio or web conference at a moments notice. I love that ReadyTalk is always innovating. New features are being tested and released frequently.

ReadyTalk makes it easy for people in different locations to have an effective meeting.

One of the things I like about ReadyTalk is that they are always innovating and adding features. I'm looking forward to more with their video conference and use of collaborative tools.

4 years

Customer Service is the best. It is so easy to get an answer to a question when I need it. Customer Service is real people. I never feel lost trying to find a contact number or email address. They want to be helpful. That is different than many other companies.

I don't know the size of the company but they act like a small company. It's easy to get help when needed.

Excellent.

Lately I have really been into the screen sharing capability to help see what my clients are seeing to be able to answer their questions better. I also love being able to quickly on the fly tell someone to get on ReadyTalk with me by just putting in my participant code.

3 years

Their support is great! I have used them a few times and they really get the root of your problems and correct them fast. Not to mention they are always asking for customer feedback from users to help make their product the best out there.

I have used GoToMeeting and Webex in the past. We switched because we liked the ease of use with ReadyTalk and also their pricing was great.

Set up is great and every team member gets their own chairperson account.

Ease of joining for participants, clear, user-friendly interface, video and polling.

Using ReadyTalk has strengthened our webinar program at AMA. We can always count on their reliable service to host our meetings - whether we are broadcasting to 25 or 2500.

We'd like the joining process for presenters to be more seamless (and they are working on that). Also, we'd like our recording registration to match our live meeting registration. It makes for better reporting when working with sponsors. 

Since December of 2008

Co-hosting

By having the ability to have co-presenters, I can create a more interactive event for my audience because the co-presenter can access control while presenting.

I would love to see a "lobby" that attendees can wait in prior to starting the conference. This allows the presenters to discuss issues, work out any technical issues, and strategize before beginning. This way attendees cannot hear "live" conversation or see if issues are present.

3 years

No

No

Good

Yes. Pricing.

Straightforward.

Vendor team. They were very helpful.

ReadyTalk is a great tool to bring large groups together to train or update pertinent information. For those not able to attend live meetings, having the ability to record is vital.

Chairperson controls are pretty user-friendly.

You have to download a spreadsheet three times post-meeting if you want surveys, registration, attendance. Kind of tedious. However, they update software regularly and poll community of users for feedback for future change and improvements.

At least 4 years

Great, they answer questions quickly.

It finally works on Apple computers and used to struggle on PC, but they've fixed all the bugs.

Setting up international conversations with multiple parties is so simple thanks to dialing out capabilities, an extensive list of international numbers and the ability to manage (mute or transfer presentation authority) every single participant.

ReadyTalk's system doesn't have problems built in like the transitional platform we used previously. It was built thinking forward, so it's very easy to use, and integrates well into our offsite, on-the-road organizational style. We have recovered the 6 to 8 (agonizing) hours a month we used to spend with another platform's tech support. When we have questions, we get swift answers so our firm is never offline.  We are more flexible with the iPhone app, and we dearly love the ability to get someone on the phone instantly whenever we have questions. 

Would love to have a calendar (much like Outlook offers) that included scheduled appointments.  An online agenda that could be reviewed by participants prior to the actual call or conference would be terrific for streamlining processes.

4-5 years

We used a different, well-established solution before turning to ReadyTalk. Technical support was not able to discover the sources of several problems their platform was having. We played nice customer for 8 months (and donated endless hours to working with their tech support) before giving them them the heave-ho.

The combination of the features is the key. I cannot pick just none. What brings it all together however is the excellent support. Whether I called the help desk in the beginning or discuss issues with my account representative now, I know that ReadyTalk is listening. Even a small association feels valued in dealing with ReadyTalk.

Our webinar program was floundering. After I started working with ReadyTalk, we have been able to increase the number of webinars, These webinars have successively attracted higher quality presenters and have become a real marketing tool for our association. Presenters and participants are very satisfied with the webinars as they tell us frequently.

Maybe enable Word documents in the slide deck.

Better matching of phone numbers to names when a person is only on the audio on not using the web link to sign on.

2 years

None

No.

I wish there wasn't the "arbitrary" 150 people cutoff. We don't need a moderator even if we have have 250 people on (with the emergency addition option). We are experienced enough to handle this on our own and we don't need to mess around with different phone numbers.

Outstanding. Help desk is very friendly and competent. Our account manager Abby Wall is outstanding!!

Very good!

No. This is what the association had when I started.

Simple to get started and then learn with every webinar, using the help desk to fill the gaps...

Was already in place when I started using it.

We do not measure it like you show in your ROI calculator. But based on the trends in participation and associate members actually approaching us to conduct webinars with us, we have a positive impact on the bottom line by giving our core and associate members what they need.

I think we pay $100/month for our grandfathered service plus the variable costs of the actual webinar.

Was already installed when I first used it.

Keep doing what you do. Listen to the customers and engage them to continually make ReadyTalk better than the rest.

I use ReadyTalk primarily for training. ReadyTalk is a very user friendly tool. Many of my trainees are remote employees, or business partners, and they are able to use ReadyTalk with ease. It works with every browser, and makes sharing content a breeze.

I'm hoping for new features, soon! I think it would be nice to be able to start a conference off in listen only mode, without having to set it before hand. Maybe a feature to have the chairperson join first, choose audio options, then the participants can join.

2 years

None.

None.

None.

A 10! ReadyTalk is always quick to respond to any questions, or issues.

10! ReadyTalk is always quick to respond to any questions, or issues.

Broadcast audio, web conferencing, on-demand

ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country. We have expanded our reach from local to global, developed new connections and increased our webinar attendance numbers significantly using ReadyTalk.

Compared to other webinar platforms, ReadyTalk's pricing is a bit high. I was surprised by the first bill I received because there were fees other than the monthly flat rate (i.e. cost per phone line).

2 years

ReadyTalk's customer service is unmatched. We have developed personal relationships with ReadyTalk and they're always willing to go above and beyond when we need help.

Excellent!

Yes, we used GoToWebinar but decided to switch because of our personal relationships with ReadyTalk.

I use the teleconferencing tool for day to day use. This is easy but has many useful tools if needed. The operator/dial out function is crucial for my international company. While we have less need for the videoconferencing capabilities, when we have needed this function, the process was also simple but clear and exactly what we needed. When I have needed assistance to better understand how to facilitate my conference smoothly, I had no trouble speaking to a live person who helped me understand what was going on, how to troubleshoot, or how to simply make the process more efficient.

Having the professional operator service available saved the day on many occasions.

Prices can always be dropped but overall these rates are competitive with other teleconferencing systems.

4.5 years

On occasion I needed assistance to begin comprehensive web conferencing but experienced little to no issues once the meeting began.

Excellent.

Also excellent.

I can't even remember what we used before ReadyTalk but I remember experiencing horrible customer service and an outdated system.

We went straight to ReadyTalk and had our own representative for the area.

The ability to record and archive webinars.

I utilize ReadyTalk to train roughly 300 people monthly ... my colleagues use it to host staff meetings, to supplement coursework from our online university, to deliver organizational content to our constituent base.

While there may be other solutions out there, ReadyTalk has been ours.

The aesthetics are not great ...

3+ years

I haven't for a few years.

No.

No - we have meetings with 3 people and meetings with 300+ people.

Quick and friendly -- I'd give them an A.

I've only needed technical assistance once and they were quick to offer suggestions -- and one of them worked for me.

No, I did not use a web-conferencing solution before RT.

Not complex at all.

We handled the implementation in-house.

Web based conferencing

We host 4 webinars a month using Share tools and have reached on some occasions more than 500 participants just by one invitation being shared through social media.

Add animation capabilities!

6 year

No issues with deployment

No issues with stability

No issues with scalability

10

5 stars

2 thumbs up

Awesome

ConferenceCall.com - they were horrible and over priced.

Easy

$250 set up cost

Customer service - world class customer service

No technical malfunctions mid-webinar. Previously we had to deal with MAJOR technical malfunctions monthly.

You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events.

3 years

No issues with deployment.

No issues with stability.

No issues with scalability.

World-Class!

World-Class!

We switched because the other products weren't reliable - we had major technical issues with the other solutions we used prior to finding ReadyTalk.

Straightforward.

In-House.

Yes.

WebEx, Adobe, GoToMetting, ON24

Save yourself pain and stress - select ReadyTalk.