Rapid7 InsightOps Reviews

Name: Rapid7 InsightOps
Brand: Rapid7
Rating: 4.5 (10 reviews)

4.5 out of 5

10 reviews
100% willing to recommend

What is Rapid7 InsightOps?

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

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Rapid7 InsightOps is the #31 ranked solution in Log Management Software. PeerSpot users give Rapid7 InsightOps an average rating of 9.0 out of 10. Rapid7 InsightOps is most commonly compared to Wazuh: Rapid7 InsightOps vs Wazuh. Rapid7 InsightOps is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Helped 862,499 peers since 2012

Featured Rapid7 InsightOps reviews

Karthick Selvam

Senior Software Engineer at Saama

We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

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reviewer1247523

Head of Sales Services Department at a comms service provider with 51-200 employees

The features of Rapid7 InsightOps that I have found most valuable are the predefined policies and the use of correlation rules, which are very valuable because they eliminate the need to spend time creating those rules. This feature detects insider threats or compromised credentials by using user behavior analytics, which can collect other compromise indicators. It makes it easier to install and implement this solution because you can run it as normal behavior of users and then switch off to look for the anomalous behavior of any entities, such as laptops and others. In any violation or restricted behavior, the system will notify you that something unusual is occurring. The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior. The automation features of Rapid7 InsightOps are quite satisfactory, as users appreciate these features, especially when integrating with the ticketing system. If something goes wrong, InsightOps will notify the ticketing system to create a ticket and assign it to the responsible person to handle the events found in the infrastructure. The customizable dashboards in Rapid7 InsightOps are quite valuable and interesting because SOC center operators spend most of their time investigating on those dashboards, making them easy to manage. Additionally, we can configure email reports for high-level talks, sending historical data without needing to look online, which is very convenient.

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Fazil BasheerSyed

Technical Team Lead at Quester

Our company handles a lot of donations on a daily basis and Rapid7 InsightOps has been working well for our usage. We have not faced any issues. We have approximately 20 to 25 developers using this solution in our team. Most use it roughly once a week, while others use it more. The solution works for different sized companies, such as medium and small.

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Rapid7 InsightOps mindshare

As of July 2025, the mindshare of Rapid7 InsightOps in the Log Management category stands at 0.4%, down from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Log Management

PeerResearch reports based on Rapid7 InsightOps reviews

Type	Title	Date
Category	Log Management	Jul 20, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 20, 2025	Download
Comparison	Rapid7 InsightOps vs Wazuh	Jul 20, 2025	Download
Comparison	Rapid7 InsightOps vs Splunk Enterprise Security	Jul 20, 2025	Download
Comparison	Rapid7 InsightOps vs Datadog	Jul 20, 2025	Download

Title	Rating	Mindshare	Recommending
Wazuh	3.7	13.7%	80%	48 interviews Add to research
Dynatrace	4.4	5.1%	95%	348 interviews Add to research

Valuable Features

Rapid7 InsightOps offers a complete asset view, from logs to searches, through a unified interface. Its endpoint agent provides real-time feedback across networks, enhancing forensic capabilities. Users value the log aggregation and concurrent browsing from multiple sources for faster root cause analysis. Search functionality, plain text log saving, and key-value pair creation are essential. Integration with other tools boosts efficiency, and its incident alerting and tracking are prized features.

"The machine learning algorithms in Rapid7 InsightIDR for threat detection work quite effectively as part of the user entity behavior analytic model, allowing us to focus group normal typical behavior of users and then turn on the rule to spot any unexpected behavior."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"We can save logs as plain text."

Room for Improvement

Rapid7 InsightOps needs improvement in its search capabilities, which can be slower than desired and sometimes ineffective. Users experience difficulties with initial setup and limited SaaS flexibility. Dashboard clarity is lacking, particularly for non-technical users, due to insufficient documentation. Security and load times are concerns, with some users finding the dashboards inadequate for assessing security posture. Flexibility in advanced features is limited, posing challenges for more complex query executions.

"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"The solution takes a little bit of time when we load the website for the first time."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."

Pricing

"The product is cheap."

Popular Use Cases

Organizations utilize Rapid7 InsightOps for alerts and detecting suspicious logins to proactively identify compromised accounts. They analyze logs from applications to understand unexpected customer behaviors and verify submitted data against stored records. InsightOps is also used by teams to manage extensive log messages, assisting in verifying message transmission times. Serving as a security information and event management platform, it collects and analyzes data from servers, user systems, and infrastructure devices for centralized analysis and monitoring.

Service and Support

Customers appreciate Rapid7 InsightOps for its responsive and competent support. Many highlight quick resolutions, with support teams often addressing issues before they escalate. Users find value in having dedicated customer success managers, contributing to effective problem-solving. Some benefit from timely interactions through direct chat and prioritize tickets. Additionally, the Rapid7 community and documentation serve as valuable resources. During testing phases, several customers experience smooth interactions without major issues requiring additional assistance.

Deployment

The initial setup of Rapid7 InsightOps is generally easy. Users find deploying agents straightforward, though connecting to AD can be challenging. Some finish setup in two weeks, while large companies may take longer. Documentation is helpful, and installation supports various environments like Linux and Windows. Setup ease ranks between seven to nine out of ten, although UI bugs like scroll issues exist. Installations can range from minutes to weeks based on system complexity.

Scalability

Rapid7 InsightOps demonstrates strong scalability, easily handling significant data volumes without issues. Users praise its smooth integration with different log sources, seamless deployment, and automatic configuration. It suits medium-sized enterprises well, accepting diverse log formats for comprehensive monitoring. Reports indicate effortless scaling with no significant hindrances, making it a preferred choice for small to medium businesses. Users appreciate the efficiency and flexibility it offers, consistently rating its scalability highly.

Stability

Many describe Rapid7 InsightOps as stable, noting it works well without major issues, especially as a cloud-based system. Some experience browser-related problems affecting performance. A few mention metrics issues, where logs sometimes don’t match expectations, yet they benefit from not being charged extra despite exceeding their subscription. Ratings vary from eight to nine out of ten for stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Rapid7 InsightOps Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Construction Company

Financial Services Firm

Media Company

Energy/Utilities Company

Government

Retailer

Educational Organization

Comms Service Provider

Non Profit

Real Estate/Law Firm

Healthcare Company

University

Performing Arts

Outsourcing Company

Insurance Company

Logistics Company

Hospitality Company

Pharma/Biotech Company

Legal Firm

Wholesaler/Distributor

Maritime Company

Transportation Company

Venture Capital & Private Equity Firm

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Learn more about Rapid7 InsightOps

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7 InsightOps was previously known as InsightOps, Logentries.