What is our primary use case?
I carry out integrations with the help of third-party software. Even patching is carried out with the help of third-party software while also importing CSV files over to HubSpot. With Pipedream, I would just move data or transform it, and it is like a low-code platform to deal with any data problems faced by our company's clients. Pipedream is similar to Zapier. Unlike Zapier, the usage of Python in Pipedream is a little bit more complex. You can also use Python in Zapier, but there were certain functionalities you couldn't get, so my company moved over to Pipedream.
I don't remember whether the product was deployed on the cloud or on an on-premises model. For my use case, I decided to just put the code and use the code, and then use it with whatever source of data, like Excel or any other sources, while looking into streaming data and using Python to trigger the workflow or something like that and move all the data over to HubSpot.
How has it helped my organization?
Pipedream offers ease of use, so I could build up custom integrations by myself and put them on Slack, AWS, SQL Server, Linux, or DigitalOcean. Pipedream just provided our company with a solution for our clients, especially if they need to scale up anything. In case there was a need where ten to sixty records had to be brought on to HubSpot, Pipedream serves as a better solution compared to having the need to do a custom integration that would probably take two days or even several months just because of its complexity. Pipedream provides users with a very easy way of doing everything, and its UI just made everything a lot simpler for anyone with technical skills.
What is most valuable?
The most valuable feature of Pipedream is the ability to use Python code in general. Though it is a bit complex to use Python code in Pipedream, it is not that complex since you don't have to build out something by yourself.
What needs improvement?
The UI and the fact that the product is not easy to use are areas with shortcomings where improvements are required. Documentation isn't available for everything in the solution, so you may have to figure out a lot of things by yourself. Pipedream is easy to use for someone with tech skills or someone new who is trying to learn how to code. Though it is user-friendly for people with tech skills, it is not at all user-friendly for people who do not have any tech skills. The user interface of Pipedream is very simple compared to the user interfaces of some other products like monday.com or Asana. Asana and monday.com have visually appealing user interfaces. The user interface of Pipedream is not visually appealing at all. The aforementioned details need to be considered for improvement in the solution.
I just wish there was a little bit more documentation on how everything worked when it came to deployment since I was a fairly new employee at the company at that time.
Sometimes, the workflow wouldn't work fine in Pipedream, and I had to check it myself for errors. Finding the errors in Pipedream is hard to find. I think it would be good if Pipedream had the ability to send an email to notify you that there is an error with the code instead of having to go back in and then look every day or every hour if there was an error in the code.
For how long have I used the solution?
I have been using Pipedream for a year. I don't remember the version of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight or nine out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven out of ten.
I don't think that Pipedream can move billions of records. I haven't tried the product's scalability feature yet. I don't know about the product's scalability feature, but I believe that maybe the documentation does.
Which solution did I use previously and why did I switch?
I have experience with Zapier. Though I like Zapier, it has its issues. I rate Zapier a seven out of ten and Pipedream a nine out of ten. Custom integrations are something you can always build yourself. I have experience with Zapier, Pipedream, and custom integrations through Python code.
How was the initial setup?
The product's initial setup phase was a straightforward process for me.
The solution can be deployed in a day.
What was our ROI?
I did see a return on investment from the use of Pipedream in a company that was working to provide online courses for lawyers, so anyone who took the course had to pay 100 or 200 USD per student. I guess that the aforementioned details can be considered to prove that the tool ensures a return on investment, but personally, I have never worked with an area of the tool that ensures its users a return on investment.
What's my experience with pricing, setup cost, and licensing?
I wouldn't use Pipedream for personal use because I can't afford to pay 100 USD a month to work with it. I guess that for a company, and some of the companies I have worked with, Pipedream is very cheap since they may not view 100 USD a month as a huge sum, especially when compared to paying a developer around 70,000 USD a year to do something that Pipedream can do. Price-wise, for a company, it is a nice product, but for personal use, it is not very beneficial.
Which other solutions did I evaluate?
Based on the suggestions from one of my colleagues, I started using Pipedream. I couldn't evaluate other options against Pipedream since I wasn't the director of technology at the company.
What other advice do I have?
I would say that if you are a new developer, it is probably important to learn the basics before you use Pipedream since it can make it possible for you to use it easily. I recommend those who plan to use Pipedream to have fun with it and read up on the documentation part. Hopefully, there are videos out there that have come out recently.
For the use cases of the company I work with, I rate the tool a ten out of ten.
I rate the tool an eight out of ten.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.
