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PanTerra Unified Communications as a Service Reviews

Vendor: PanTerra Networks
4.5 out of 5
129 followers
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What is PanTerra Unified Communications as a Service?

PanTerra Unified Communications as a Service, the All-In-One Call, Text, Conference, Fax, Web Meeting Cloud Solution, that delivers powerful yet easy-to-use unified communications capabilities replacing your outdated PBX with a cloud technology that seamlessly integrates all your mobile and desktop devices.
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Cisco Hosted Unified Communications Services vs. PanTerra Unified Communications as a Service
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PanTerra Unified Communications as a Service mindshare

As of June 2025, the mindshare of PanTerra Unified Communications as a Service in the Unified Communications as a Service category stands at 0.4%, down from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Communications as a Service
 
 
Key learnings from peers

Valuable Features

  • "I love the fact that I have my laptop on my phone and can work from anywhere without ever missing a call or message."

Room for Improvement

  • "The only thing I would like to see in the future is the implementation of Office Teams for forms use and sharing."

Pricing

  • "There is a zero startup cost and there were great options when they provided us a quote."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our PanTerra Unified Communications as a Service Buyer's Guide for additional reliable information.

PanTerra Unified Communications as a Service customers

New Mexico Workforce Management

Related questions

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When evaluating Unified Communications as a Service, what aspect do you think is the most important to look for?

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PanTerra Unified Communications as a Service reviews

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PeerSpot user
Works
Verified user of PanTerra Unified Communications as a Service
Jun 13, 2021
Seamless onboarding, good support, cost-efficient, and the mobile app allows me to work from anywhere

Pros

" I love the fact that I have my laptop on my phone and can work from anywhere without ever missing a call or message."

Cons

"The only thing I would like to see in the future is the implementation of Office Teams for forms use and sharing."

What is our primary use case?

The mobile app allows me to work remotely from anywhere. My company went remote during Covid and decided to stay that way. They integrated Streams for its employees and it has been a game-changer for me.

How has it helped my organization?

This solution is very cost-effective and convenient, and our overhead is lower. The biggest impact it has had on our organization is the fact that since our company went to mostly remote, the transformation was seamless and we did not skip a beat with the change.

Production and business as usual was a big plus and allowed us to function without being severely impacted by Covid. Panterra showed us that a company can succeed and strive through any difficulties and their technology allowed us to do it with peace of mind.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (613 words)
PeerSpot user
Senior Manager at a construction company with 51-200 employees
Verified user of PanTerra Unified Communications as a Service
Jan 29, 2017
File syncing and the monitoring metrics are valuable.

What is most valuable?

I find file syncing very valuable, and the monitoring metrics. Of course, I can't live without basic features such as calling, video conferencing and call forwarding.

How has it helped my organization?

Panterra's Unified Commmunications as a Service is a solid service but I am not sure if it has improved our working in any way.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (328 words)
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PeerSpot user
Technical Manager (Development and Sales) at Market Package Digital
Verified user of PanTerra Unified Communications as a Service
Jan 25, 2017
The video conference calling is valuable. We use it a lot.

What is most valuable?

Video conference calling: We use that a lot.

How has it helped my organization?

We were struggling with our setup. Panterra's solutions have brought everything into one place and now our communication is much more efficient.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (326 words)
PeerSpot user
IT Manager/Developer at a wellness & fitness company with 51-200 employees
Verified user of PanTerra Unified Communications as a Service
Jan 24, 2017
It offers multi-channel capabilities, reporting, and the ability for us to add agents or reduce counts for seasonal fluctuation.

What is most valuable?

I like the diversified features and capabilities. Panterra offers all multi-channel capabilities, robust reporting, and the ability for us to add agents quickly or reduce counts for seasonal fluctuation.

How has it helped my organization?

We are a start-up company. We were all over the place when we started. Now, with professional VoIP services, our communications are much better and easier. It is not about Panterra; every business should have VoIP services; Skype just doesn't do.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (346 words)
PeerSpot user
Partner at Kings Sausages
Verified user of PanTerra Unified Communications as a Service
Jan 15, 2017
The analytics are valuable. It is a stable solution.

What is most valuable?

  • Call forwarding
  • Conference calling
  • IMs
  • Analytics

How has it helped my organization?

We are quicker and more organized now.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (293 words)
PeerSpot user
Co Founder at Great Firm Vision - The App
Verified user of PanTerra Unified Communications as a Service
Jan 10, 2017
I have found the basic functionalities most valuable since I use them the most.

What is most valuable?

Call forwarding, video calling and live analytics are good. But I have found the basic functionalities most valuable since I use them the most. Panterra's Communication Services are near perfect.

How has it helped my organization?

It has gathered us all in one place. These are web based services and when any one from our team logs in, he can see everything, we don't have multiple apps open for each function. Panterra's Unified Communications serve as a Project Management tool for us.

*Disclosure: I am a real user, and this review is based on my own experience and opinions.
Read full review (317 words)