We primarily use the solution to house our database applications and as a part of our ERP.
System support engineer at a financial services firm with 1,001-5,000 employees
Quick to deploy, reliable, and scalable
Pros and Cons
- "The solution is very easy to use in general."
- "I would like to see more integration with other databases and the cloud as well as Microsoft's Office 365."
What is our primary use case?
What is most valuable?
The solution has been scalable.
The stability is good. We find the product to be reliable.
The solution is very easy to use in general.
Its initial setup is quite straightforward. The deployment is fast.
What needs improvement?
I would like to see more integration with other databases and the cloud as well as Microsoft's Office 365. It should have, for example, a certificate that is then authorized in Oracle Databases so that easy division will be possible with other cloud solutions.
For how long have I used the solution?
I've been using the solution for eight to ten years at this point. It's been about a decade, or just under. We've used it for a long time in general.
Buyer's Guide
Oracle Database
November 2023

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What do I think about the stability of the solution?
The solution is reliable and quite stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is great.
What do I think about the scalability of the solution?
The solution is quite scalable. It's not a problem if you need to expand.
We have about 18 to 20 users on the product currently. We have managers, admins, and engineers on the product.
How are customer service and support?
We do occasionally deal with technical support. For example, in the case of the wrong data entered in the ERP, support is required to purge out the wrong information.
Which solution did I use previously and why did I switch?
We did not use a different solution previous to Oracle. We've always used Oracle. We started using it at version 6 around 2006 or 2007.
How was the initial setup?
The initial setup is straightforward and simple. The deployment takes a maximum of one and a half to two hours. It's not difficult.
We only have and need one person for deployment and maintenance tasks.
What about the implementation team?
We are able to handle the installation ourselves.
What's my experience with pricing, setup cost, and licensing?
We have a license for Oracle Database. You need one in order to use it.
What other advice do I have?
In terms of versions, we are using currently 11G and we are planning to move to 12G in a couple of months.
I'd rate the solution at a ten out of ten.
I would recommend this solution to others considering implementing it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DGM Data Centre at a manufacturing company with 10,001+ employees
Reliable, scales well, and easy to install
Pros and Cons
- "They continue to improve and are always introducing new features."
- "More integration, in my opinion, would be beneficial."
What is our primary use case?
All of our critical databases are running on Oracle Database.
What is most valuable?
They continue to improve and are always introducing new features.
What needs improvement?
More integration, in my opinion, would be beneficial.
For how long have I used the solution?
I have been working with Oracle Database for 20 to 30 years.
Because we have a long-term contract with the software team, we are always up to date. It's always the most up-to-date version.
What do I think about the stability of the solution?
Because Oracle Database is incredibly stable, it has been used for 20 to 30 years.
What do I think about the scalability of the solution?
Oracle Database is a scalable solution.
It is being worked on by the development team. As a result, it's reaching our entire organization's population.
How are customer service and support?
I have never contacted technical support.
Which solution did I use previously and why did I switch?
Previously, we were using NetVault. We also use MySQL.
How was the initial setup?
The initial setup is very straightforward.
What about the implementation team?
We have the necessary expertise to set up and deploy this solution in-house.
What's my experience with pricing, setup cost, and licensing?
We have a subscription.
What other advice do I have?
I would recommend this solution to others.
I would rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle Database
November 2023

Learn what your peers think about Oracle Database. Get advice and tips from experienced pros sharing their opinions. Updated: November 2023.
744,865 professionals have used our research since 2012.
Technical Manager IT Development at a tech services company with 11-50 employees
Offers solid cloud and API features
Pros and Cons
- "The features that I have found most valuable are its cloud and API features."
- "Their support and price could both be improved."
What is our primary use case?
We use the Oracle Database for our CRM and transportation management.
What is most valuable?
The features that I have found most valuable are its cloud and API features.
What needs improvement?
Their support and price could both be improved.
In future releases I would like to see it more administrable on cloud.
For how long have I used the solution?
I have been using Oracle Database for 14 years.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
Oracle Database is scalable.
We have 200 people using it for now with plans to increase usage.
We have two people on it for maintenance.
How are customer service and support?
I would rate their technical support at eight or nine out of ten.
How was the initial setup?
The setup was not very easy.
It took two months.
What's my experience with pricing, setup cost, and licensing?
We have a monthly license.
What other advice do I have?
I do recommend Oracle Database to anyone considering it.
On a scale of one to ten, I would give it a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head Of Information Technology at a financial services firm with 501-1,000 employees
Stable, with good technical support, but very expensive
Pros and Cons
- "The scalability is quite good."
- "They should be putting more emphasis on the Windows platform. Usually, they run very well on the Linux platform, however, their performance on Windows is a little bit lower quality."
What is our primary use case?
We are using the solution for our online transaction system - that is debit cards - and we are using it for our loan origination system as well. There are two systems that are deployed on it and we are getting a good experience from it.
What is most valuable?
The Data Guard feature is the most valuable aspect of the solution.
The initial setup is pretty straightforward.
The solution is stable.
The scalability is quite good.
I have always found the technical support to be very helpful.
What needs improvement?
The solution is expensive. They should work at making the pricing more reasonable.
They should be putting more emphasis on the Windows platform. Usually, they run very well on the Linux platform, however, their performance on Windows is a little bit lower quality.
They have to work on their flashback feature. Right now, it is a cumbersome process.
It is actually very heavy on the storage. If Oracle could do something about it, that would be great.
For how long have I used the solution?
I've been using the solution for the last 23 years at this point. It's been over two decades. I've used it for a long time.
What do I think about the stability of the solution?
The stability is quite good. there are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The product is quite scalable. You can add as many servers as you would like to. It's not a problem.
The product is not deployed for the user base. It is deployed for the backend service. The amount of actual users is only one or two people.
We do not have plans to increase usage. The cost is too much of a factor now. I'm not sure if I will be using it anymore.
How are customer service and support?
Technical support has been great. I am satisfied with the level of service we receive.
Which solution did I use previously and why did I switch?
We have Oracle Database and SQL Central Server Database in our environment. We're moving to SQL based on the generally high cost of Oracle.
How was the initial setup?
The initial setup is very straightforward.
I'm very comfortable with Oracle as well, so for me, it was very, very convenient. I can't speak to the end-user or a user with the lower skillset in terms of their capabilities of setting it up. However, if you have some experience with Oracle, it's not bad.
The deployment only takes 45 minutes to an hour. It doesn't take long.
What about the implementation team?
I have installed it personally and it is very straightforward. However, it is possible to use an integrator or consultant to get the proper assistance.
What was our ROI?
We don't really calculate the ROI on the database itself. We calculate the ROI for the system. On whichever system is deployed on a database, we calculate it on a community basis. Therefore, of course, we get the ROI from whatever technology we deploy.
What's my experience with pricing, setup cost, and licensing?
While I'm a fan of Oracle as a solution, I am not a fan of the cost. It is very expensive.
For medium to small organizations, the current cost might not be viable as compared to SQL Server, which is much cheaper than Oracle and provides approximately the same functionality that they have.
You can choose a core-based license or a user-based license. There are no extra costs above the standard licensing fees. Typically it is a five-year contract that can be paid monthly or yearly.
What other advice do I have?
We are a customer and an end-user.
I'd advise those considering the solution to always keep their logs on a different database. Also, they have to make sure the parameterization they do in their initial setup is very, very extensively thought out.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Specialist at a retailer with 10,001+ employees
Partitioning is most valuable, and it is stable and fairly easy to set up
Pros and Cons
- "Partitioning is most valuable."
- "The setup for Enterprise Manager Grid Control can be a bit easier."
What is our primary use case?
We use it for OLTP and data warehouses. We're using versions 10, 11, 12, and 19.
What is most valuable?
Partitioning is most valuable.
What needs improvement?
The setup for Enterprise Manager Grid Control can be a bit easier.
The additional options are expensive. If you want to buy a rack, partitioning, diagnostics, or tuning, those options are expensive, but it is difficult to say if it is a negative or not. We've bought the product, and we use it.
For how long have I used the solution?
I've been using Oracle Database for 30 years.
What do I think about the stability of the solution?
It is really stable. Its stability is fine, but just don't make any changes. The more changes you make and the more developers you've got, the more unstable it's going to be. So, if you've got a stable environment in terms of development, then it has to be stable.
What do I think about the scalability of the solution?
Scalability depends on how much money you've got. It depends on the quality of your hardware. Scalability is not an Oracle problem.
In terms of the number of users, we have maybe 5,000 people who we can log on to one system and put in expense claims. We don't have plans to increase its usage.
How are customer service and support?
They're normal. We don't make many calls. We have maybe six calls a year with Oracle support, which is not a lot. Our environment is pretty stable. It is really stable, and we haven't had any outages. When it is smooth sailing, it is easy.
How was the initial setup?
I did the setup, and it was fairly easy. I have been doing it over the last 17 years.
What about the implementation team?
I did the setup. For its maintenance, one and a half people are enough.
What's my experience with pricing, setup cost, and licensing?
You buy it when you need it, and then you pay the maintenance. We bought the licenses over 10 years ago. We haven't changed our licenses. We are not buying new licenses, and we are not looking at other devices. So, it is difficult to say whether it is cheap or expensive. There is nothing to compare to.
The additional options, such as a rack, partitioning, diagnostics, or tuning, are expensive.
What other advice do I have?
I would advise making sure that you train properly. I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy Director of Digital Banking at IDBank
High performance, reliable, and scalable
Pros and Cons
- "The performance and reliability are the best features of the Oracle Database."
- "The client-side of Oracle Database could improve. The client graphic user interface works on Java and sometimes it freezes, these should be fixed."
What is our primary use case?
We use Oracle Database for automatic banking systems to store the information about the accounts, the card being used, and all the other customer profile information.
What is most valuable?
The performance and reliability are the best features of the Oracle Database.
What needs improvement?
The client-side of Oracle Database could improve. The client graphic user interface works on Java and sometimes it freezes, these should be fixed.
For how long have I used the solution?
I have been using Oracle Database for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Oracle Database is scalable, it is one of the most scalable solutions.
We have approximately 1,000 users using this solution. We plan to increase usage in the future.
How are customer service and support?
The support is very good, they have done some presentations in Armenia and we are working very closely with them.
How was the initial setup?
The installation is easy for a person who knows how to do it and for a person who is not familiar with this kind of tool it is difficult. However, generally, it is okay for me because I have worked with a DBA before.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I would advise others this is a stable and scalable product, which you need to use in case you have, for example, huge data. If you would like to have more transactions and a secure platform, this is a good choice.
I rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
System Analyst and Team Lead at a tech services company with 11-50 employees
High quality features, and scalable
Pros and Cons
- "Oracle Database has high-level features that are very good."
- "The solution could improve security."
What is our primary use case?
We are using Oracle Database for corporation development.
What is most valuable?
Oracle Database has high-level features that are very good.
What needs improvement?
The solution could improve security.
For how long have I used the solution?
I have been Oracle Database for approximately 12 years.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 200 users using this solution.
Which solution did I use previously and why did I switch?
I have previously used MySQL.
What about the implementation team?
We have a four-person team that does the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive compared to other database solutions. We are on an annual subscription.
What other advice do I have?
I would recommend this solution to others.
I rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at a transportation company with 1,001-5,000 employees
Provides great security and support for our business
Pros and Cons
- "The solution has great security."
- "Lacks features that would improve database performance."
What is our primary use case?
This solution is the corporate base that supports ERP solutions and all our systems. We are customers of Oracle and I'm the CIO.
What is most valuable?
There are two valuable features for us; the security of the solution and the availability that this database offers us. With the increased move to digital processes, availability is very important for supporting our business.
What needs improvement?
The performance could be improved and I think they should work towards providing features that will improve database performance. It would also be helpful if they could come up with something to detect performance problems more easily.
For how long have I used the solution?
I've been using this solution for 20 years.
What do I think about the stability of the solution?
The solution is very stable. Our company has over 1,000 users and we'll keep it at that for the time being.
How are customer service and support?
The technical support is very good.
How was the initial setup?
The initial setup is quite straightforward but it requires a professional Oracle database administrator who is an in-house employee.
What other advice do I have?
It's important to evaluate the availability in a corporate database. It's also worth assessing how the database is protected against cyber attacks and how difficult it is to maintain and administer it.
I rate this solution nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
SAM Consultant at a tech services company with 10,001+ employees
High-performance solution with lots of options for security, diagnostics and tuning
Pros and Cons
- "Most of our customers have been using multitenant options. Advanced Compression and Advanced Security are the most valuable features in most customer environments."
- "The primary concern is that Oracle is highly restricted in terms of the approved technologies where we can freely deploy Oracle Database or any other Oracle product."
What is most valuable?
It depends on the environment. Most of our customers have been using multitenant options. Advanced Compression and Advanced Security are the most valuable features in most customer environments. And many customers are also leveraging Oracle Diagnostic and Tuning Packs to enhance the performance of the database.
What needs improvement?
The primary concern is that Oracle is highly restricted in terms of the approved technologies where we can freely deploy Oracle Database or any other Oracle product. So, for example, if we deploy Oracle products on VMware vCenter or any virtualized environment using VMware technology, we need to license a complete cluster and a complete vCenter. So that is the costliest option for us. And since Oracle doesn't approve of Google Cloud infrastructure, that means we cannot leverage the dynamic and flexible features of Google Cloud. We have multiple offerings from Oracle and our side on this one. So if we want high performance, we have to get packs or options already bundled with Oracle Database at a slightly higher price. But they are cheaper if we purchase them separately.
Also, Oracle provides the Extreme Performance Database options where you have all the features already included with the database, which will overcome all the limitations that I mentioned earlier. So we can leverage different options, but the most important is to know what we need and how much we are ready to invest in setting up the Oracle solutions. Considering certain limitations on storing big data, so that's where Oracle lacks some features. But otherwise, it is one of the best databases available.
For how long have I used the solution?
I've been working on Oracle Database and the complete Oracle Stack for the past six years. I'm not doing any implementation development work on Oracle products. I'm only managing their compliance part.
What do I think about the scalability of the solution?
Oracle Database is pretty scalable. And if you are planning to implement or leverage the containers, Oracle has recently added enterprise containers into their stack, so we can leverage that technology to enhance the scalability of the database.
How are customer service and support?
So with Oracle, technical support is provided mainly by the technical teams who are actually working on the packaging and deployment of the Oracle Database or other products.
How was the initial setup?
Installing Oracle Database is pretty simple, and Oracle also provides a starter database, which will allow you to evaluate whether you meet the specifications or not. Then you can go ahead and deploy the other features and management packs.
What's my experience with pricing, setup cost, and licensing?
Oracle Database has two different types of licenses. One is the Named User, and the other is the Oracle Processor. So Oracle Named User will cost you about $950 per license, and Oracle Processor will cost you around $47,500 per processor. And on the Named User part, you need a minimum number of users to ensure that you'll buy the minimum number of licenses. So for Enterprise Edition, the minimum requirement is 25 Named Users.
And you need to pay to add options and packs. All the options and packs are available at extra cost, but Enterprise Edition includes Spatial and Graph at no extra cost. Starting last year, Oracle offered Spatial and Graph for free with the Enterprise Edition. Then there is Standard Edition, a minimal deployment option. So you can deploy Standard Edition on a server with a maximum of two sockets. That's why Enterprise Edition is typical in most cluster and complex environments.
Which other solutions did I evaluate?
Oracle Database has various remarkable features like Advanced Security and Advanced Compression. Oracle Database has high availability and high performance. So in those terms, Oracle Database is much more reliable than its competitor. That's why most large enterprises choose Oracle Database technologies over others. But there are other databases with some features that Oracle doesn't have. For example, with MongoDB, you can store multimedia file content and anything, and they can hold a greater amount of data. So that's where they have an advantage on Oracle Database. And most of the social media sites, like Facebook, have implemented MongoDB as the database supporting their applications.
What other advice do I have?
I would rate Oracle Database at eight out of 10. For those thinking about deploying the solution, my advice would to implement Oracle Database on physical servers to avoid noncompliance. And it will be less work to manage or calculate the required licenses on the physical server. If the customer wants to leverage the virtualization technology and has a more scalable environment, I would suggest having a dedicated cluster for Oracle products for licensing purposes. For example, if you keep five physical servers in a cluster, you need to license them only once. But if those five servers are running are part of five different clusters, you need to license all the five clusters. So having a dedicated cluster can save millions of dollars.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a construction company with 1-10 employees
I'm happy with the performance
Pros and Cons
- "Oracle Database is stable. I'm quite happy with the performance."
- "The price should be lower."
What is our primary use case?
We're using Oracle Database for corporate enterprise resources planning, manufacturing systems, etc. It's deployed in a Red Hat Linux environment.
For how long have I used the solution?
I've been using Oracle Database for about 15 years.
What do I think about the stability of the solution?
Oracle Database is stable. I'm quite happy with the performance.
What do I think about the scalability of the solution?
Oracle Database is scalable. We're running it on around 250 devices.
Which solution did I use previously and why did I switch?
We previously used some small-scale SQL servers running Microsoft SQL Server for access control.
How was the initial setup?
Installing Oracle Database is straightforwad.
What's my experience with pricing, setup cost, and licensing?
The price should be lower. We're currently paying for it yearly.
What other advice do I have?
I rate Oracle Database 10 out of 10. I would definitely recommend it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Development Lead at a government with 1,001-5,000 employees
Easy to use with good performance and very good integrations
Pros and Cons
- "The ease of use has been great."
- "The product is pricey and expensive."
What is our primary use case?
Most of our applications are actually generating data on Oracle Database. They're connecting finance, HR, et cetera. Everything is on Oracle Database.
What is most valuable?
The stability has been very good. Its performance is excellent.
The ease of use has been great.
It's an excellent product. It's a pioneer.
The integration capabilities are very good.
What needs improvement?
The product is pricey and expensive.
For how long have I used the solution?
We've been using this product for well over a decade. We've used it for about 14 or 15 years.
What do I think about the stability of the solution?
The stability of the product is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The product can scale. If a company needs to expand, it can do so.
We have both internal and external users. The amount of users ranges into the thousands.
How are customer service and support?
We do use support. We actually pay for support and we have used them to assist us during implementation. They have been very helpful.
Which solution did I use previously and why did I switch?
We have a Microsoft SQL Server as well, however, a different team is working on it. I don't deal with it directly.
How was the initial setup?
While I did not actually implement the solution, I don't see where there would be any problem with the solution.
We have a technical team of 20 to 30 people who can handle deployment and maintenance.
What about the implementation team?
We have paid support. When we did an upgrade recently, we got support from Oracle in case there were any issues. They also offer support during installation.
What's my experience with pricing, setup cost, and licensing?
This is quite an expensive product. It's not cheap.
We pay a yearly licensing fee to Oracle.
What other advice do I have?
I'd rate the solution at a nine out of ten. We've been very pleased with the solution over the years.
If a company is considering implementing this solution, I would advise that they first look at their requirements. A company should look to see whether they actually need an Oracle Database or not as it's a costly solution. It may be possible that the unique company requirements may be able to be covered via a cheaper database. However, they won't know for sure until they properly do an evaluation.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Architect at a tech vendor with 11-50 employees
Reliable, feature-rich, and secure
Pros and Cons
- "I like the enterprise features as well as the stability."
- "I believe that the simplicity of installation and configuration for logging in to Microsoft and PostgreSQL could be improved."
What is our primary use case?
We use Oracle Database for banking and data warehousing.
What is most valuable?
I like the enterprise features as well as the stability.
What needs improvement?
The pricing model and scalability could both be improved.
The level of global support given could be improved.
I believe that the simplicity of installation and configuration for logging in to Microsoft and PostgreSQL could be improved.
For how long have I used the solution?
I have been working with Oracle Database for 20 years.
What do I think about the stability of the solution?
Oracle Database is a stable product.
What do I think about the scalability of the solution?
When it comes to scalability, Oracle Database is not at the top, but it is better than some of its competitors.
We have hundreds of users in our organization.
How are customer service and support?
The local support is fine, but the global support is terrible, and not worth the cost.
Which solution did I use previously and why did I switch?
Previously, we used IBM products.
We are also using Microsoft.
We use PostgreSQL, but it is not currently in production.
What's my experience with pricing, setup cost, and licensing?
The pricing model could be better.
When using this solution, there are no additional costs.
What other advice do I have?
I would recommend PostgreSQL for long-term use.
I haven't seen an alternative if they need a reliable and secure solution for a mission-critical quality control system, because Microsoft lacks enterprise features and PostgreSQL isn't well-established in banking.
I would rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at a tech services company with 10,001+ employees
Performance tuning feature provides useful hints and indexing
Pros and Cons
- "I love the performance tuning feature of Oracle Database because it provides hints and indexing, which are very valuable. Some of its other valuable features are its rack, record key vaults, and backup compression."
- "Oracle is very expensive. So if I suggest Oracle to a client, they'll often say it's too costly."
What is our primary use case?
We use Oracle Database in cases where there is a high volume of transactions and to improve the performance for high availability. We're an IBR company, so we're working mostly with call centers.
What is most valuable?
I love the performance tuning feature of Oracle Database because it provides hints and indexing, which are very valuable. Some of its other valuable features are its rack, record key vaults, and backup compression.
What needs improvement?
I'm familiar with various DevOps technologies and how GoogLeNet is working. With GoogLeNet, you can upgrade the application in real-time without downtime. This feature is currently not available in Oracle. If we can do everything in the database without downtime, that would be beneficial for the users.
For how long have I used the solution?
I've been using Oracle Database for more than eight years.
What do I think about the stability of the solution?
If you get Oracle Database set up right the first time, it'll run many years without any errors. There are no problems with the database itself, but if it isn't configured correctly or you execute something incorrectly, that can cause a problem. If we use a database in the application and there is a problem, we can quickly fix it.
What do I think about the scalability of the solution?
We can quickly and easily scale Oracle Database.
How are customer service and support?
Oracle technical support is wonderful. We've had no problem with that.
How was the initial setup?
The Oracle Database setup is not complex. The rack setup used to require a lot of specialized knowledge about how to set it up, but it has been simplified. For deployment, we create and execute, which takes about three to four hours.
What about the implementation team?
We were able to handle the deployment through an in-house team. And every two or three months, Oracle releases new security patches and bug fixes. So we check if it's relevant to our product and apply it. We have around six to seven database services, so we manage it when it is released.
What's my experience with pricing, setup cost, and licensing?
Oracle is very expensive. So if I suggest Oracle to a client, they'll often say it's too costly.
What other advice do I have?
I rate Oracle Database 10 out of 10. I would recommend it. I've worked on many database solutions, like MySQL Server and Sybase, and Oracle is the best based on my experience. If you are considering implementing Oracle Database, I suggest thoroughly reading all the documentation first. Then, figure out a strategy for implementing it and all of the software you'll need. Before you start the setup, you should have full knowledge of the process.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Of Sales Marketing at a energy/utilities company with 10,001+ employees
Powerful functionality, performs well and highly scalable
Pros and Cons
- "The thing two things that I like most about Oracle Database are its scalability and performance."
- "Frankly speaking, Oracle Database is very expensive."
What is our primary use case?
Oracle Database's main function is to store data.
What is most valuable?
The thing two things that I like most about Oracle Database are its scalability and performance.
For how long have I used the solution?
I have used Oracle Database for four years. I'm Oracle certified.
What do I think about the scalability of the solution?
Oracle Database is highly scalable. We have about 1,500 end-users overall.
How are customer service and support?
In most cases, technical support is provided by Oracle.
How was the initial setup?
Installation is straightforward. Total deployment takes three or four days. In most cases, you need help from an Oracle engineer to deploy. In terms of scalability and duplication, Oracle Database can be tricky, so you'll need an Oracle engineer most of the time. At our company, most of the employees have the necessary experience to maintain and operate Oracle Database.
What's my experience with pricing, setup cost, and licensing?
Frankly speaking, Oracle Database is very expensive. But it offers a lot of value for the money in terms of scalability, performance, and powerful functionality. We have a yearly subscription.
What other advice do I have?
I rate Oracle Database 10 out of 10. It's an excellent product. I would definitely recommend Oracle Database to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Architect at a computer software company with 10,001+ employees
A stable solution which performs well and is suitable for enterprise applications
Pros and Cons
- "The solution is stable and has good performance."
- "The licensing could be cheaper and clearer."
What is our primary use case?
We use version 12c, but are planning to migrate to 19c.
The solution is suitable for enterprise applications. We use it for trade systems and a betting system. We use it with applications that need a huge amount of data, such as SQL enterprise applications.
What needs improvement?
The licensing could be cheaper and clearer. It is not clear how it applies to certain options. The licensing of the solution for only several virtual servers is a big issue which should be addressed.
For how long have I used the solution?
I have been using Oracle Database for many years, perhaps since 2001.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
I have not had direct contact with tech support, although my colleagues have.
How was the initial setup?
I cannot comment on the initial installation, as it is handled by the Database Administrator, not I. He possesses the skill to install the solution and has never mentioned any issues with this. Perhaps my colleagues would be in a position to give a more comprehensive answer.
What about the implementation team?
In respect of the deployment and maintenance, we have two administrators, developers, an architect and a tester who are in charge of four applications.
What's my experience with pricing, setup cost, and licensing?
The licensing could be cheaper and clearer. It is not clear how it applies to certain options. The licensing of the solution for only several virtual servers is a big issue which should be addressed.
The license is yearly.
Which other solutions did I evaluate?
Although I would recommend the solution for certain applications, as there are licensing issues, I would prefer to use PostgreSQL where possible.
What other advice do I have?
There are many people making use of the solution in my organization, including developers, testers, end users and end application users. We may be talking about thousands. But when it comes to those with personal experience using the solution, we are talking about 40 or 50 people.
We plan to continue using the solution, as there are certain applications of ours which must remain on Oracle Database.
The solution is stable and has good performance. Licensing is the big issue we encounter.
Were I to rate Oracle Database strictly on its technical capabilities, I would have to give it a rating of nine out ten. However, its licensing issues bring this rating down to seven.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT / SAP / Organization / Processes at a non-profit with 1-10 employees
It seems to work but the installation is a real pain
Pros and Cons
- "It seems to work."
- "I can only remember that setting up Oracle Database was a pain because it uses Java."
For how long have I used the solution?
We've been using Oracle Database for years.
What do I think about the stability of the solution?
It seems to work. But it could use some improvement in terms of operational stability.
How are customer service and support?
I've never had to contact Oracle support
How was the initial setup?
I can only remember that setting up Oracle Database was a pain because it uses Java.
What's my experience with pricing, setup cost, and licensing?
The Oracle Database license is included with our SAP subscription.
What other advice do I have?
I would rate Oracle Database six out of 10. I don't like it at all. We're only using it because it's bundled with SAP. I would not recommend it to others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Quality Specialist at a healthcare company with 5,001-10,000 employees
Intuitive interface and easy to use, but monitoring processes could improve
Pros and Cons
- "The interface of Oracle Database is very workable and easy to use."
- "The monitoring of processes that are executing could be better. I find it very difficult to find processes that had been in a suspended state in order to stop them."
What is our primary use case?
Most of the use cases for Oracle Database I was involved in were for data migration. I was performing analysis and writing scripts to support the data migration from one data model to a new data model within the database. I wrote PVT scripts to test to make sure that the actions expected were all completed correctly. Additionally, I did ad hoc analysis in Oracle Health data quality issues and potential issues.
What is most valuable?
The interface of Oracle Database is very workable and easy to use.
What needs improvement?
The monitoring of processes that are executing could be better. I find it very difficult to find processes that had been in a suspended state in order to stop them.
For how long have I used the solution?
I have used Oracle Database for approximately one year.
What do I think about the stability of the solution?
The solution is reliable and stable.
What do I think about the scalability of the solution?
We have approximately 10 to 100 users using the solution in my organization.
What about the implementation team?
I work in a medium to large enterprise and there are dedicated teams that do the implementation and maintenance of the solutions.
What other advice do I have?
I would recommend this solution to others. It is a good performing database on medium to large data sets. The SQL Developer is a full-function user interface.
I rate Oracle Database a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Group DWH and BI Senior Manager at Virgin Mobile Middle East and Africa
Constantly innovating with good performance and reliability
Pros and Cons
- "The stability has been good so far. It's reliable."
- "The pricing needs to be improved."
What is our primary use case?
The solution is primarily used as a relational database, or we can use it for certain kinds of AP integrations.
What is most valuable?
The performance is much better than the Microsoft SQL in some ways. The stability has been good so far. It's reliable.
What needs improvement?
The pricing needs to be improved.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
There are only certain people who use the solution. Not many users have access to much of it. We only have real access to some of the databases. I would say there are only one to five of us who can access Oracle at the moment.
How are customer service and technical support?
I've never spoken to technical support. Therefore, I cannot speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
I'm also familiar with Microsoft SQL. However, we do not currently use anything else as a relational database at this time.
How was the initial setup?
While I can still query the database and then access it, I was never involved in deployment or installation.
What's my experience with pricing, setup cost, and licensing?
The pricing could be better. It would be nice if they could offer a one-year subscription package or something similar.
What other advice do I have?
I cannot speak to which version of the solution we're using at this time.
I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities overall.
I would recommend the solution to others. If you look at the progress being made in Oracle, they are coming up with and bringing up some new features. It sounds good. They are more into the cloud now, too, and getting into new features and stuff like that there. They're improving constantly.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Junior Software Engineer at a computer software company with 201-500 employees
Reliable and easy to install
Pros and Cons
- "Oracle Database is a stable solution."
- "The user interface could be better."
What is our primary use case?
I was using this solution for integration.
What needs improvement?
It should have a good UI. The user interface could be better.
The installation could be improved when using different operations systems, as some take longer than others.
For how long have I used the solution?
I have been working with Oracle Database for three months.
We are using version 11g.
What do I think about the stability of the solution?
Oracle Database is a stable solution.
What do I think about the scalability of the solution?
I am the only person in my organization who is using this solution.
How are customer service and technical support?
I have not contacted technical support. I have not had any issues.
How was the initial setup?
It is easy to install using the Windows OS, but when using Linux, it takes too much time.
What about the implementation team?
I was able to complete the installation myself. I did not need a team to deploy it.
What's my experience with pricing, setup cost, and licensing?
I am using the trial version.
What other advice do I have?
I would recommend this solution to others. It's a good database.
I would rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Project Lead Performance Engineer & Automation at a insurance company with 10,001+ employees
Scalable, reliable, but installation could be easier
Pros and Cons
- "I have been satisfied with the technical support from Oracle."
- "I have been looking for a virtualization database engine from Oracle. They have third-party vendors that can do it but if Oracle comes with its own virtual engine, it would be helpful. Additionally, the solution could be more user-friendly and improve the Transparent Data Encryption."
What is our primary use case?
I work for an insurance organization and we have been using Oracle Database for our application architecture. We store all the user-level information in the Oracle Database that our company deals in, such as policy information. Before I joined this organization, they were only using the Oracle Database but now we are migrating from Oracle to the SQL Server Database. For any new applications that are getting built or designed, we are trying to use SQL Server instead of Oracle.
What needs improvement?
I have been looking for a virtualization database engine from Oracle. They have third-party vendors that can do it but if Oracle comes with its own virtual engine, it would be helpful. Additionally, the solution could be more user-friendly and improve the Transparent Data Encryption.
For how long have I used the solution?
I have been using Oracle Database for approximately 10 years.
What do I think about the stability of the solution?
Oracle Database is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 2,000 users using this solution.
How are customer service and technical support?
I have been satisfied with the technical support from Oracle.
Which solution did I use previously and why did I switch?
We use SQL Server.
How was the initial setup?
The installation was not a good experience it took a lot of time.
What about the implementation team?
We have a 10 person technical team which consists of administrators and managers that do the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
We have been paying for an annual enterprise license Oracle Database.
What other advice do I have?
If I had the choice to pick between Orcale Database or SQL Server, I would choose SQL Server.
I rate Oracle Database a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator at Debre Markos University
A scalable and easily installable solution for storing and retrieving information
Pros and Cons
- "The solution is scalable."
- "The solution could have better security and integration."
What is our primary use case?
I made personal use of the solution for my projects. Customers use it as a database to store and retrieve information.
What needs improvement?
The solution could have better security and integration.
For how long have I used the solution?
We have been using Oracle Database for a couple of months.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
I have never contacted tech support.
Which solution did I use previously and why did I switch?
We did not use another solution prior to Oracle Database, although we do use MySQL.
How was the initial setup?
The solution is easy to install, although I don't recall how long this took.
What's my experience with pricing, setup cost, and licensing?
There are no licensing costs because the solution for me is open source.
What other advice do I have?
The solution is cloud-based.
I would recommend it to others.
I rate Oracle Database as an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at Calidad Systems Limited
Easy to scale, easy to use, and has good support
Pros and Cons
- "Oracle Database is easy to use."
- "I would also like to see more features added and the stability needs improvement."
What is our primary use case?
We use this solution as the core database in the banking and insurance systems.
What is most valuable?
Oracle Database is easy to use.
What needs improvement?
I would like to see more security included.
I would also like to see more features added and the stability needs improvement.
For how long have I used the solution?
I have been using Oracle Database for five years.
We are using the latest version.
What do I think about the stability of the solution?
The stability of the Oracle Database needs to be improved.
What do I think about the scalability of the solution?
Oracle Database is a very scalable product.
How are customer service and technical support?
Technical support is great, but it can be faster.
Which solution did I use previously and why did I switch?
Our users have used Windows 10.
I have used Oracle Linux for six years.
How was the initial setup?
For someone who has used Oracle, before it's easy.
We have a DBA and our technical team of six who maintain this solution.
What's my experience with pricing, setup cost, and licensing?
The license fee is paid annually.
The fees are another area that can be improved. The pricing should be cheaper.
What other advice do I have?
I would recommend this solution to others.
I would rate Oracle Database a nine out of ten. Because we work in banking and insurance systems, many people use this solution.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Database Administrator at ITGStore
A stable and scalable solution which is easy to install and offers great support
Pros and Cons
- "Optimization of databases, RAC, Data Guard Replication with Data Guard and RAC Database are the best features."
- "There is a new version of Oracle and Database Firewall, version 20, for which I would be interested in receiving training."
What is our primary use case?
For the Database solution, I'm working with the 12c version. For Security Solution, I'm working with Oracle based Audit Vault and Database Firewall, versions 12 and 20.
We use the solution in Cameroon, where I reside, for payroll purposes.
What is most valuable?
Optimization of databases, RAC, Data Guard Replication with Data Guard and RAC Database are the best features. The solution offers many features. We try to tailor the deployment to the needs of the company involved. Some need replication, others optimization and still others, RAC.
What needs improvement?
There is a new version of Oracle and Database Firewall, version 20, for which I would be interested in receiving training. For the moment, training is not an option. Having the time to undertake this does not pose an issue for me, as I would speak with my supervisor to allot the requisite time.
For how long have I used the solution?
I have been using Oracle Database for nearly four or five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The version of the solution being employed today is definitely scalable.
How are customer service and technical support?
We work as a partner company with Oracle and have a representative in our region to whom we can appeal directly for collaboratively resolving any issues which may arise with our clients.
We are satisfied with the support. While we don't encounter issues on a daily basis, there has not been a single time that we have failed to resolve one when it has arisen.
How was the initial setup?
The installation does not take long. They have provided a simplified edition on the hardware and database of the latest version of Oracle Database Appliance, a product I have recently installed. It is quite user friendly and makes things easier than has been the case in the last five years. With the improved installation, the solution is now easy to install.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are on a yearly basis, although I am a technicican and am not involved in this process. This is in someone else's purview.
What other advice do I have?
In NFC Cameroon the solution is deployed on-premises. When it comes to Oracle Database, certain companies are deployed on-cloud and others on-premises. We have yet to deploy on cloud.
We have many clients, ranging from medium sized to very large. We have assisted more than ten clients in implementing the solution in our data center.
I rate Oracle Database as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Team Lead at a tech services company with 51-200 employees
Easy to use, stable, and offers great technical support
Pros and Cons
- "Technical support is great."
- "If you want to scale, it will get even more expensive."
What is our primary use case?
We primarily use the solution for data storage.
What is most valuable?
Oracle is one of the strongest solutions on the market.
The user experience and the tools provided with Oracle are great. For example, there's the SQL developer, and these tools are really easy and user-friendly. You get used to it very fast.
The initial setup is straightforward.
The solution scales well.
We have found the solution to be quite stable.
Technical support is great.
What needs improvement?
The solution has a high cost. Due to this, people are going for open-source instead.
If you want to scale, it will get even more expensive.
For how long have I used the solution?
I've been using the solution for ten years or so. It's been a decade or so.
What do I think about the stability of the solution?
The stability of the solution is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability potential depends on the package that a company gets. If you purchase Datadog, it will be easy to extend and have multiple nodes. The more features you purchase, however, the higher the price. Scaling comes at a cost.
How are customer service and technical support?
Technical support has been very helpful. They respond on time and you don't waste any time waiting for the tickets. You just get the answer directly usually in the same hour or on the same day at a maximum. We are extremely satisfied with them.
How was the initial setup?
The initial setup is not overly complex or difficult. It's very straightforward.
What's my experience with pricing, setup cost, and licensing?
The cost is very high. All the customers that I know are planning to move to an open-source database for this reason.
What other advice do I have?
I'm just a customer and an end-user.
We used to use 12C, however, we recently moved to 19C.
I would recommend the solution if the company has a budget and if you have a project that will provide revenue to cover the price for the actual product. If a company is going to start a product that will not give the right revenue at the beginning, I would suggest PostgreSQL.
I would rate the product at an eight out of ten. It loses a few points mostly due to the high price tag.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Technology Officer at SYSDE
High performance, reliable, and excellent technical support
Pros and Cons
- "The main feature of Oracle Database is its performance."
- "Oracle could improve by providing better integration with other solutions, such as Angular platforms."
What is our primary use case?
We use Oracle Database for the solution we make using Oracle APEX for our clients. Oracle Database can be used in all sectors, we have many clients in the financial sector.
What is most valuable?
The main feature of Oracle Database is its performance.
What needs improvement?
Oracle could improve by providing better integration with other solutions, such as Angular platforms. We have a lot of pressure from our customers to have this type of compatibility, we end up using other solutions that tend to mimic the functionality but it is not natural, expensive, and is difficult to maintain.
We have already seen some tools that they are working on, but they are in an experimental stage and do not look too promising. There is a need for more collaboration moving forward. In the past it was beautiful, now the world is collaborative, and it is hard to have that integration with everybody else.
For how long have I used the solution?
I have been using Oracle Database for approximately 30 years.
What do I think about the stability of the solution?
The solution is reliable.
How are customer service and technical support?
The support from Oracle is very good.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be reduced.
What other advice do I have?
I rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager (IT/MIS) at a energy/utilities company with 10,001+ employees
A leading database that's stable and easy to set up
Pros and Cons
- "It's one of the leading databases on the market."
- "On the ERP side, they do not seem to be improving the on-premises version. They seem to want to push the cloud option on users."
What is our primary use case?
We are using the Oracle E-Business Suite ERP system and the backend of that application is Oracle Database. We are using the customer care and billing application and the backend of that application is also Oracle Database.
What is most valuable?
The customer care and billing capabilities are very good.
It is very stable. We are getting good performance from it. The reliability is excellent.
It's one of the leading databases on the market.
We get good support on the database side.
The cloud setup is very simple.
The solution works well for enterprise-level organizations.
What needs improvement?
We've used the solution for so long, it would be hard to switch off of it.
On the ERP side, they do not seem to be improving the on-premises version. They seem to want to push the cloud option on users. The roadmap for each seems to be diverting, and the on-premises side simply isn't getting the same amount of attention.
The pricing could be high.
For how long have I used the solution?
In our company, we've been working with the solution here for 15 years.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. We do not find that it crashes or freezes. It's reliable.
What do I think about the scalability of the solution?
The scalability is very good. They are providing the structure, the architecture, and everything you need to scale. It's very easy to scale to whatever size you need. Usually, we can do scalable sites with no issue.
How are customer service and technical support?
Technical support is okay for the most part. On the database sites, things are okay. However, if we talk about the application sites, sometimes we are getting a response time that is delayed.
How was the initial setup?
The initial setup, for the cloud implementation, is very straightforward. Companies won't have any issues with the deployment.
What's my experience with pricing, setup cost, and licensing?
The solution is very expensive as they are charging their products in different categories. For example, we have to pay on the application side, on the technology side, and on the licensing. On an enterprise level, if we compare with other solutions, there are a lot of open-source options which would be cheaper.
What other advice do I have?
We're just a customer and an end-user.
I'd rate the solution at a nine out of ten. I'd rate it at a perfect ten if the could and on-premises versions we treated with equal weight, and they didn't try to simply push cloud on users.
On the enterprise level, it's very stable and reliable. It's great if users are looking for enterprise quality. However, there are options available in the Unix and Linux systems as well.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Specialist at a university with 501-1,000 employees
Easy to use and install, but the security and support need improvement
Pros and Cons
- "Oracle Database is easy to use."
- "Security is an area that needs to be improved."
What is our primary use case?
This solution is used for the collection of data.
What is most valuable?
Oracle Database is easy to use.
What needs improvement?
Security is an area that needs to be improved.
For how long have I used the solution?
I have been using Oracle Database for years.
We are using version 12.2
What do I think about the stability of the solution?
Oracle Database is a stable product.
What do I think about the scalability of the solution?
We have several thousand users in our organization.
How are customer service and technical support?
The support response time could be faster.
Which solution did I use previously and why did I switch?
Previously, we used IBM Db2.
We used IBM Db2 within the last year.
How was the initial setup?
The initial setup was straightforward. It was easy to install.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Oracle Database a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Analytics at a tech services company with 10,001+ employees
Has good performance dynamics and is stable, scalable, and easy to use
Pros and Cons
- "Oracle Database has good performance dynamics with respect to oncoming data and fetching of data which gets loaded."
- "They need to work on non-relational data a bit more. If Oracle Database can support non-relational data streaming, it would be great."
What is our primary use case?
My use case is a lot of banking solutions. Data sometimes is static in nature, but in a majority of the cases, it is dynamic as well. Oracle database is a focalization database.
What is most valuable?
Oracle Database has good performance dynamics with respect to oncoming data and fetching of data which gets loaded. All of the same processes are done by a system database administrator or even user initiated financials.
I've found performance streaming to be a valuable feature.
It is also a stable and scalable solution.
It is easy to install and easy to use as well.
What needs improvement?
They need to work on non-relational data a bit more. If Oracle Database can support non-relational data streaming, it would be great.
Pricing could be improved as well.
For how long have I used the solution?
I've been using it for more than 10 years.
What do I think about the stability of the solution?
As for the stability of this solution, it's a hundred percent reliable.
What do I think about the scalability of the solution?
Scalability differs depending on the schema created in Oracle Database to access the database artifacts. For example, in a normal recessional database, which does not have much centralized or decentralized schema, scalability can be very high. However, in cases where there is a centralized schema, the scalability has to be defined by the database administrator.
Our whole engineering team currently uses this solution.
How are customer service and technical support?
On a scale from 1 to 10, I would rate technical support at 9.5.
How was the initial setup?
The initial setup is very straightforward, and Oracle Database is very easy to use.
What's my experience with pricing, setup cost, and licensing?
The licensing is on a monthly basis. Improvement in pricing would be nice.
What other advice do I have?
When you are into domains such as NIC, BFSI, retail, and account switching, then Oracle Database is definitely your best option. There are some aspects of Oracle Database that need improvement, but it can still be considered a good solution.
All in all, I would rate it at nine on a scale from one to ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PCI DSS Program Manager at a financial services firm with 1,001-5,000 employees
Stable, reasonably priced, and straightforward to set up
Pros and Cons
- "The solution is very stable."
- "The quality of technical support could be better. They could respond faster."
What is our primary use case?
The solution is primarily used for the core banking system, for cloud disaster recovery, for business continuity planning, and lots of other business cases. We use it for the core banking system and card system for applications.
What is most valuable?
The Oracle BI, Business Intelligence, is its most valuable aspect. Oracle BI has been very helpful for me during my career. To have business analytics and to deal with big data with the multiple organizations I've worked for has been great.
The solution is very stable.
We've found the solution to be scalable.
The initial setup isn't too complicated.
The pricing isn't too bad.
What needs improvement?
Their cloud services should be improved and expanded.
The quality of technical support could be better. They could respond faster.
For how long have I used the solution?
I've been using the solution for 12 to 15 years at this point. It's been well over a decade. I've used it for quite a while.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is there if you need it. It expands quite well.
How are customer service and technical support?
Technical support is okay, however, sometimes it takes a while for them to respond It would be nice if they were faster. We aren't 100%v satisfied with the level of service we get from them.
Which solution did I use previously and why did I switch?
I also use Microsoft.
How was the initial setup?
While it depends on the testing scenarios, depends on the application that we're going to serve, and depends on the hardware you're using, it's not hard. I wouldn't describe the process as complex.
What's my experience with pricing, setup cost, and licensing?
We're fine with the licensing and costs.
What other advice do I have?
We are simply customers and end-users. We don't have a business relationship with Oracle.
I use various versions of the solution, however, every year, they release a new version and I end to install it.
I use multiple deployment models, including on-premises and cloud.
I'd give the solution a perfect ten out of ten rating. It really is a fantastic product. We've been very happy with its capabilities and reliability.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Vice President & Head of IT Governance at a financial services firm with 1,001-5,000 employees
A leading technology that allows us to manage our systems
Pros and Cons
- "It's very reliable."
What is our primary use case?
We use Oracle Database for our core banking system. Including end users, there are approximately 8,000 customers and employees using this solution within our organization.
For maintenance, we require a team of roughly 20-25 developers, including a fiscal analyst and a project management lead.
How has it helped my organization?
We're a bank. Our customers trust us with their money. Oracle database is a leading technology that allows us to manage our systems.
What is most valuable?
It's very reliable.
For how long have I used the solution?
I have been using Oracle Database for roughly 10 years.
What do I think about the stability of the solution?
Oracle Database is stable.
How are customer service and technical support?
The technical support is okay.
How was the initial setup?
Although I wasn't present for the initial setup, I believe it doesn't take much time.
What about the implementation team?
An integrator helped us with the initial setup.
What's my experience with pricing, setup cost, and licensing?
The licenses could definitely be cheaper. We pay on a yearly basis.
What other advice do I have?
I would definitely recommend this solution to others. Overall, on a scale from one to ten, I would give Oracle Database a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer consultant at a legal firm with 51-200 employees
High performance, reliable, and good support
Pros and Cons
- "I have found the most valuable feature to be the performance. We have a large database in my company and there is not likely a solution that has the performance we need."
- "Oracle Database could improve by providing access and integration with containers."
What is our primary use case?
I use this solution for database management.
What is most valuable?
I have found the most valuable feature to be the performance. We have a large database in my company and there is not likely a solution that has the performance we need.
What needs improvement?
Oracle Database could improve by providing access and integration with containers.
For how long have I used the solution?
I have been using this solution for approximately 20 years.
What do I think about the stability of the solution?
The stability of this solution is good.
What do I think about the scalability of the solution?
Oracle does not support standard containers and this is a limitation when it comes to scalability. You can not make a partition in the database. However, there might be a separate product to enable this feature.
We have approximately 10,000 users using this solution and this does not include the internet users that use our database every day.
How are customer service and technical support?
The technical support has been good.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could improve.
What other advice do I have?
Oracle is the best database solution in the world. I would recommend this solution to others.
I rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr Lead Data & Information Architect at a pharma/biotech company with 5,001-10,000 employees
Is stable and well designed
Pros and Cons
- "I like the design of the database because it works well. I also like the stability of the solution."
- "The licensing cost could be better."
What is our primary use case?
It can be used for OTP, ERP systems, server systems, and data warehousing.
What is most valuable?
I like the design of the database because it works well. I also like the stability of the solution.
What needs improvement?
The licensing cost could be better.
For how long have I used the solution?
I've been using Oracle Database for the last 16 years.
It's a cloud-based solution.
What do I think about the stability of the solution?
It is a stable solution.
What's my experience with pricing, setup cost, and licensing?
We have a yearly license, and it could be cheaper.
What other advice do I have?
I would recommend Oracle Database and rate it at eight on a scale from one to ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
NMS Service Automation & RPA Technical Lead at Vodafone
Easy to use, stable, and offers good technical support
Pros and Cons
- "Technical support is helpful."
- "Sometimes they tell us we can't upgrade the database for now as there's a vulnerability Oracle couldn't find a solution for."
What is our primary use case?
The solution is a black box for us. I'm working on it for maintenance and check everything - check the cables, check the relationship between cables to serve this product, et cetera. Sometimes our customer needs to extract some information from the system via our extension for the database to extract this info directly from the database and not from the system.
We didn't interact more on the database so the use cases are mostly related to the extraction of information in tables. To check the database status, we have another system, a geosystem, so we check the replication between the two systems. Some operations are a little more than general development on the database.
What is most valuable?
The database is very easy to use.
We are making some automation scripts. We are working to minimize and reduce the logs and it's very helpful to be able to have the capabilities to do this.
The solution is very stable.
Technical support is helpful.
What needs improvement?
We didn't have any complaints about Oracle Database except for the vulnerability we see in some aspects of the product. Sometimes we receive some vulnerability email from the security team and it's sent to the product owner to check the vulnerability. Sometimes they tell us we can't upgrade the database for now as there's a vulnerability Oracle couldn't find a solution for. After one month or two, they're back to us and let us know they've solved it. They need to do a better job of patching security issues they find and making those patches happen faster.
The solution is a bit expensive.
For how long have I used the solution?
I have an intermediate amount of experience with Oracle. I've used it for a while. I've been used it for about a year.
What do I think about the stability of the solution?
The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable.
What do I think about the scalability of the solution?
The solution is very scalable. Ours was managing about 5,000 servers all over Egypt. The performance and historical transaction on sites is good, and if you need more storage on your database, you can do so with relative ease.
We have 200 users logged in at any given time.
How are customer service and technical support?
Support is very good. If I have an issue, I simply open a case with Oracle. They are very helpful and responsive. We're satisfied with the support. They've been good.
Which solution did I use previously and why did I switch?
We did previously use Microsoft SQL. We found it to be very fast and responsive. We're still using it, actually. It is the database for our distribution.
How was the initial setup?
I cannot speak to the implementation process. I'm not sure how easy or difficult the setup is as I did not handle any aspect of it.
That said, if I have the manual and steps for installation, I can install it.
We have three people on staff that can handle maintenance. They're all engineers.
What about the implementation team?
We had a vendor that handled the implementation for us.
What's my experience with pricing, setup cost, and licensing?
I find the pricing to be high. They should work to lower it if possible.
We pay a yearly licensing and support fee to Oracle. I can't speak to the exact costs, however.
What other advice do I have?
I can't recall the exact version number of the solution, however, it's my understanding that it is version 11.
I'd rate the product at a nine out of ten. We've been quite pleased with the overall capabilities so far.
I'd recommend the solution to other users and companies. We've been very happy with its capabilities overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Leader at a tech services company with 11-50 employees
Robust and accessible with helpful technical support
Pros and Cons
- "Technical support has been helpful so far."
- "The installation of the product could be designed to be simpler."
What is our primary use case?
The solution is primarily used for our accounting system.
What is most valuable?
The solution is the best in the world. It's robust and accessible.
Oracle is the best on the market. They offer an exceptional product.
Technical support has been helpful so far.
What needs improvement?
The solution could be a bit cheaper. There are less expensive options.
The installation of the product could be designed to be simpler.
For how long have I used the solution?
I've been using the solution for about three years. It's been a while.
How are customer service and technical support?
Technical support has been great. We've been most satisfied with eh level of support we get. Everyone is helpful and responsive.
Which solution did I use previously and why did I switch?
I also have experience with the SQL Server, which is less expensive. It's also easier to set up and deploy,
How was the initial setup?
The initial setup isn't exactly straightforward. It's a bit more complex than, for example, an SQL Server, which is much more straightforward and simple to deploy.
What about the implementation team?
We used a specialist when deploying the solution originally.
What's my experience with pricing, setup cost, and licensing?
The solution is more expensive than the SQL server. If a company needs a less expensive option, it shouldn't necessarily choose Oracle.
What other advice do I have?
I use multiple versions of the solution, including 12C and 11G.
I'd rate the solution at a nine out of ten.
I'd recommend the solution to others. Oracle really is the best, even though the initial setup can be a bit difficult.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Project Manager at a government with 5,001-10,000 employees
A reliable solution with great performance
Pros and Cons
- "This solution is very reliable. The performance is great."
- "It would be nice if creating indexes and other small, repetitive tasks could be automated."
What is our primary use case?
We use this solution to run custom-made software for medical, social security, and medical care companies in Guatemala.
Within our organization, there are roughly 70-75 employees using this solution.
What is most valuable?
This solution is very reliable. The performance is great.
What needs improvement?
It would be nice if creating indexes and other small, repetitive tasks could be automated.
For how long have I used the solution?
I have been using Oracle Database for 10 years.
How are customer service and technical support?
We receive very good support here in Guatemala from our local partner. We're very happy to have this relationship.
How was the initial setup?
The initial setup wasn't complex, but it wasn't simple either — it's in between.
What other advice do I have?
Overall, on a scale from one to ten, I would give this solution a rating of nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a consultancy with 10,001+ employees
One of the best DBs for business-critical data and scaling for heavy requirements
Pros and Cons
- "The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases."
- "There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now."
What is our primary use case?
It is deployed on AWS Cloud, but it is an IaaS setup, not the PaaS one.
We are using or leveraging Oracle DB for storing the transaction related details. Along with that we are heavily relying on the CCQ and setup that Oracle provides. They were sending a notification for any changes or transactional log audit purposes that we are using.
What is most valuable?
The features that I have found most valuable are things like cluster setup and RAC One. We are using the main CQN and third party plugin support right now. We are relying on different languages support that we are getting from the Oracle side. It is one of the major areas in which Oracle excels compared to other databases.
What needs improvement?
In terms of what could be improved vis-à-vis our use cases and requirements, there is nothing. Nonetheless, we are trying to move to other companies because of the licensing cost that we're incurring on a monthly basis. Other than that we are not seeing any performance issues or require additional add-ons based on our use cases.
For how long have I used the solution?
I have been using Oracle Database for around four years.
What do I think about the stability of the solution?
It requires patching that we need to do manually from our end. To use the patches released from the Oracle side requires maintenance.
We have a dedicated team of DBA's that took care of the maintenance and dispatching. There are times reserved for that purpose, and during that time whenever a business requirement is very low or there is less load on the DB, that is when we do it.
It is quite stable.
What do I think about the scalability of the solution?
The RAC One feature that I mentioned is one of the highlights of Oracle. We're using that for scalability and management. If we're increasing we can easily plug the nodes into the DB and we can distribute the load. It's not a problem.
Right now we are creating these transaction logs from different DBs that we have in place so it's not directly any application or anyone in these dealings. ETL jobs are defined and in place so that we can extract and dump the logs into the Oracle DB.
We have a team of administrators working on it.
How are customer service and technical support?
Our team used to do it without any kind of technical challenges. Anything which we are not able to solve from our end our DBA team used to reach out to them.
We have a separate team who is doing all the tickets and stuff.
How was the initial setup?
The initial setup is a bit complex because we need to define rules and permissions for each and every user's perspective. The initial setup took us a bit to put everything in place.
What about the implementation team?
We were getting help from the Oracle DBA support when we we set up Oracle.
What's my experience with pricing, setup cost, and licensing?
Right now we are paying per license to Oracle and for whatever additional features we are leveraging. For that we need to pay extra on top of the license.
There are a lot of additional costs. That is the reason we are only leveraging for transactional related purposes, so that we do not spend so much on doing the same thing on Oracle. That is the reason we are looking for open source databases now.
What other advice do I have?
As I mentioned previously, as per our use cases, the features that Oracle is currently providing are more than enough. We haven't seen any new features that should be included because all the features that we need to support our business requirements are there.
Oracle is a great DB. If you very heavily rely on it for very business-critical data and certain scaling is required or heavy requirements from the technology perspective, I would say Oracle is one of the best DB's. But for that you need to pay a heavy amount for the licensing costs. Everything is included in the package, but apart from a few additional features we also need to pay extra.
On a scale of one to ten, I would give Oracle Database a 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at ducart
Stable solution for running ERP software
Pros and Cons
- "The solution is very stable."
- "The solution is not easy to use and maintain."
What is our primary use case?
I use the solution to run my ERP software.
What needs improvement?
The solution is not for everyday use. It is not easy to use and maintain. As it is on a Linux server, all its maintenance is outsourced for management as a DBA.
The interface could be more user-friendly.
For how long have I used the solution?
I have been using Oracle Database for 15 years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution could be more scalable.
Which solution did I use previously and why did I switch?
I did not use other solutions prior to using Oracle Database.
How was the initial setup?
The initial setup is complex.
It can take up to 48 hours.
What about the implementation team?
We made use of an integrator.
I pay to have the deployment and maintenance outsourced.
What's my experience with pricing, setup cost, and licensing?
There is a need to pay for a license for the solution. This must be done annually.
The license is inexpensive.
What other advice do I have?
We use the solution in an organizational setting. There are between 30 and 40 licenses.
I would not recommend this product to just anyone, only to technical professionals.
I rate Oracle Database as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Development Manager at gama
Is powerful, fast, and easy to install
Pros and Cons
- "It's powerful and fast, and the backup system is wonderful."
- "Even if you have backup discs and never use Data Guard, you still have to pay for a license for it."
What is our primary use case?
We primarily use it for accounts payable, accounts receivable, and HR. We also use it for financial modules and inventory.
What is most valuable?
The database is perfect. It's powerful and fast, and the backup system is wonderful.
It is easy to install as well.
What needs improvement?
After Oracle bought Sun Microsystems, they blocked all patches, even while using Solaris 8 or 9. So, we cannot get the patches for them.
You have to purchase extra licenses for Oracle Data Guard. Even if you have backup discs and never use Data Guard, you still have to pay for a license for it.
For how long have I used the solution?
I've been using Oracle Database since 2002.
How are customer service and technical support?
We are satisfied with Oracle's technical support. Depending on the situation, they may respond within an hour or in a day to weeks if testing needs to be done.
How was the initial setup?
Oracle Database is easy to install. I have never come across a big problem during these 20 years.
What's my experience with pricing, setup cost, and licensing?
Oracle requires you to purchase extra licenses for Oracle Data Guard.
What other advice do I have?
Oracle seems to be losing power and losing customers in the last two to three years. However, I still think it's a good solution and rate it at nine on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Manager at a consultancy with 501-1,000 employees
Good performance, good security, and user-friendly
Pros and Cons
- "It is user-friendly. Its performance and security are also very good. There are 300 million records for our one-year data, and we can easily query this data. You can use Oracle Database as a source for easily integrating with different databases and applications. It supports Java platforms and other applications very well. It works with SAP products better than Microsoft SQL Server."
- "It should have more monitoring features. There should be features to be able to analyze the performance with a query. In Microsoft SQL Server, when you are running any stored procedure, if you want to analyze the performance, you just run the query analyzer. You can easily find out that something is missing in a joint condition, or clustering needs to be added because of a delay. I can't find such features in Oracle Database. They should be added."
What is our primary use case?
We have started using it recently, and I don't have any use cases as of now. We are just taking the data from Oracle Database and pushing it to the further layers. We are using its latest version.
What is most valuable?
It is user-friendly. Its performance and security are also very good. There are 300 million records for our one-year data, and we can easily query this data.
You can use Oracle Database as a source for easily integrating with different databases and applications. It supports Java platforms and other applications very well. It works with SAP products better than Microsoft SQL Server.
What needs improvement?
It should have more monitoring features. There should be features to be able to analyze the performance with a query. In Microsoft SQL Server, when you are running any stored procedure, if you want to analyze the performance, you just run the query analyzer. You can easily find out that something is missing in a joint condition, or clustering needs to be added because of a delay. I can't find such features in Oracle Database. They should be added.
For how long have I used the solution?
I have been using Oracle Database for the past three months.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. Currently, about 30 people are using it. We don't have any plans to increase its usage.
How are customer service and technical support?
We have never interacted with them. We are just taking the data from Oracle Database and pushing it to the further layers. We don't find any issues over there, and technical support isn't needed as such.
How was the initial setup?
It was pre-installed. We were given virtual machines for our team, and we are able to just access it through them. We get the user id and password, and we just install that ODBC driver and easily connect to it.
We don't have any rights to install such solutions. We just raise a request for installation. We don't have any authority to install or configure anything. For its deployment and maintenance, there is no need for a technical team because it is pre-installed, and we just use it. No support is required for this, and there is no need for a technical team.
What's my experience with pricing, setup cost, and licensing?
It was purchased by our client. It might have been a one-time payment. It doesn't seem to be very expensive.
What other advice do I have?
I would recommend this solution. Everything is good in Oracle Database. It is very good performance-wise, and that's the reason most people prefer Oracle Database.
I would rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Technology Manager at OrchidaSoft
Easy to set up with lots of features and in general good to work with
Pros and Cons
- "The initial setup isn't too difficult."
- "The main issue with Oracle is the maintenance required."
What is our primary use case?
We use this solution based on the requirements of a client.
How has it helped my organization?
We primarily use it for a client that has a huge amount of data and has another application that also has lots of data. It's very good at handling jobs that have huge datasets.
What is most valuable?
I'm not a regular user of the solution.
It's a great product overall.
The initial setup isn't too difficult.
The product does have a lot of features. However, I've barely explored them.
What needs improvement?
The main issue with Oracle is the maintenance required. They should work to make it less maintenance-heavy. This is especially true if you are using it on Linux. You need more experience and skills in order to maintain it on Linux in general.
We've had corruption occur if the power gets cut off. We had a bad experience with some cases. However, this might have been due to our own infrastructure issues that have since been dealt with.
For how long have I used the solution?
We've used the solution for three or four years.
What do I think about the scalability of the solution?
The solution isn't widely used by our company. I'm the only one testing it. The people in our company don't use Oracle at all.
How are customer service and technical support?
I've never directly dealt with technical support. I cannot speak to how helpful or responsive they would be. Whenever I have a problem or issue, I google it and search for answers online.
How was the initial setup?
While I don't have much personal experience, my understanding is that the initial setup isn't too difficult. It's pretty simple and straightforward.
In our organization, we don't use Oracle, aside from in labs. We use Oracle in our labs just for testing and connectivity. We have versions of Oracle in our labs and other SQL devices.
What's my experience with pricing, setup cost, and licensing?
We don't really use the solution too much in the company and therefore don't have a license. We test it for customers. I can't speak to the licensing process or costs.
What other advice do I have?
I'd rate the solution at an eight out of ten. It's mostly been a positive experience, working with the product.
Between Oracle and SQL, I would recommend SQL to other users and companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Web Developer at a government with 10,001+ employees
Stable, simple to set up and is much more organized in the latest version
Pros and Cons
- "The latest version is a lot more organized than the previous version. We can check out the regular files and our dictionaries and our created files, which are a little better organized right now."
- "The previous version was a little clunky."
What is our primary use case?
Once we get the installation done, we migrate items to our new DB and we maintain the service with tasks such as clearing the caches and taking the backups, and checking the logs. We look at what it's doing - if something's wrong or if there are any kinds of issues. Occasionally, we do some performance tuning.
What is most valuable?
The latest version is a lot more organized than the previous version. We can check out the regular files and our dictionaries and our created files, which are a little better organized right now.
The initial setup was pretty simple.
The solution is pretty stable.
What needs improvement?
The previous version was a little clunky.
I'm not exactly experienced in troubleshooting. There are issues that I can't really fix. Sometimes I'm helpless with Google also. Trying to learn to identify the exact issue I was getting a Boolean error. I need to improve my knowledge. I'd like to have more documentation or assistance in this area.
The solution could be more user-friendly,
For how long have I used the solution?
I've been using the solution for five or six years. It's been a while.
What do I think about the stability of the solution?
It's a wonderful product. Those that have a lot of experience working with the product, those with ten or 15 years of experience, will be able to understand its core processes. Those with only a few year's experience will feel there's a certain lack of transparency. That said, I haven't had any issues with bugs or glitches, and when it is set up correctly, it doesn't crash or freeze.
How was the initial setup?
The initial setup is not complex or difficult. It's straightforward and pretty easy to set up.
If you are experienced it is an easy task for you, however, it is a process. We have to check every step. If we've done something wrong in any step, then the whole installation process will be for nothing. New errors will come up. We have to document everything and we have to have the requirements clearly laid out. I've learned the hard way that you cannot take shortcuts.
What other advice do I have?
We're just a customer and an end-user. We don't have a business relationship with Oracle.
We have our primary DB on Oracle 19C.
We have to manage everything, including the frontend and backend.
I'd rate the solution at an eight out of ten. If it was more user-friendly, I would rate it higher.
I would recommend Oracle Database to others. We have some colleagues who are doing some small-scale businesses. For them, it might not be suitable. Not everyone should get into Oracle. It is a standard product, however, you need to understand your exact requirements.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Systems Computer System Controller at a insurance company with 11-50 employees
A stable multi-model database management system
Pros and Cons
- "I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans."
- "It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company."
What is our primary use case?
We use Oracle Database in most of our prediction environments. We're working on managing most of our applications for prediction and testing and running it on Oracle.
What is most valuable?
I like that it's stable. What's good is that Oracle manages the infrastructure. We have got better because they update the server by default or whenever it's needed. They try to fix it server by server because of their own support plans.
What needs improvement?
It could be cheaper and easier to manage. Support could also be better. Performance could be better. Sometimes testing impacts the prediction performance. We have a complex server that serves both prediction and testing. Sometimes testing applies to many other deployments that impact the service provided. It's a problem for our company.
For how long have I used the solution?
We have been using Oracle for more than 20 years and Oracle Database for many years.
What do I think about the stability of the solution?
It provides stable services, and we don't worry about that.
What do I think about the scalability of the solution?
I think it's scalable because we're now doing an integration, and we have been providing the capacity required for that. We currently have about 2,000 users and plan to increase usage.
How are customer service and technical support?
Oracle's technical support isn't good enough. Our own professionals manage some issues.
What's my experience with pricing, setup cost, and licensing?
It could be cheaper. We pay for the license on a yearly basis.
What other advice do I have?
On a scale from one to ten, I would give Oracle Database an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
President at Advance Consulting Enterprise
Gets the job done, doesn't fail, and suitable for massively scalable applications
Pros and Cons
- "The thing that probably stands out the most about Oracle Database is reliability. I have been working with Oracle Databases for over 25 years, and I have never lost any data due to a machine going down or any events that were not stupid human tricks. I've never lost anybody's data using Oracle. It gets the job done and doesn't fail."
- "It does what I want it to do. It has got a lot of features. Anytime I need a feature, I am able to find it in Oracle Database. It has never happened that I found a feature in any other database, but I was not able to find it in Oracle."
- "There is a lot of room for improvement. Ease of use is probably the biggest complaint. They're getting somewhat better, but it is not as easy or intuitive as it could be in terms of maintaining and managing the database."
- "Their support portal requires a person to become well-trained in how to use it. They are pretty good at handling absolute critical emergencies, but with the exception of absolute critical emergencies, getting problems solved from their support system is difficult and takes a long time."
- "Probably about 80% of their online documentation is useless. When you go to the Oracle documentation, you have to plow through page after page of stuff to get to anything that looks anything like an example of what it is that you might actually do. There are lots of other people who have filled that gap, and there are also websites where you can easily find the answers to most of your questions."
What is our primary use case?
We use it internally for some small odds and ends. Two of our biggest clients use this solution. One client has more or less a data warehousing application. Another one has more of a transactional and pseudo accounting application.
I am currently using 12c, but I have also done some work with version 18. This July, we're going to upgrade most of our main databases from version 12 to version 18, which is fairly current. I believe they have version 20 available at this point.
What is most valuable?
The thing that probably stands out the most about Oracle Database is reliability. I have been working with Oracle Databases for over 25 years, and I have never lost any data due to a machine going down or any events that were not stupid human tricks. I've never lost anybody's data using Oracle. It gets the job done and doesn't fail.
It does what I want it to do. It has got a lot of features. Anytime I need a feature, I am able to find it in Oracle Database. It has never happened that I found a feature in any other database, but I was not able to find it in Oracle.
What needs improvement?
There is a lot of room for improvement. It is not meant for dilettantes. It is not meant for people who don't work on it day in and day out. Ease of use is probably the biggest complaint. They're getting somewhat better, but it is not as easy or intuitive as it could be in terms of maintaining and managing the database. The day-to-day maintenance and the ability to easily do things and keep things up to date can be painful.
Their support portal requires a person to become well-trained in how to use it. I'm sure it has lots of features and capabilities but to try and get support is somewhat painful. They are pretty good at handling absolute critical emergencies, but with the exception of absolute critical emergencies, getting problems solved from their support system is difficult and takes a long time. I had to do an update, and it was not straightforward to get the right patch kit. I'm getting to the point now where I somewhat understand how to use their support website, but it is not intuitive.
Probably about 80% of their online documentation is useless. When I have a question about what to do or how to do something, the things that come up on top when I do a search, of course, are Oracle websites. I always skip right past those and go to other websites. There's an old expression from my youth, "I want to know what time it is. I don't want to know how to build the clock." When you go to the Oracle documentation, you have to plow through page after page of stuff to get to anything that looks anything like an example of what it is that you might actually do. There are lots of other people who have filled that gap, and there are also websites where you can easily find the answers to most of your questions.
For how long have I used the solution?
I have been working with Oracle Databases for over 25 years. The first time I started using Oracle Database was around 1995. It was probably version 3 or 6.
What do I think about the stability of the solution?
It is one of the robust products from a stability point of view. I have not really found bugs or glitches. However, on a test database, I had an issue the other night where Oracle decided to behave badly when I was trying to do a query. The solution was to get the latest patches and install the latest patches. Everything worked fine after that. I did all of that without contacting Oracle support. I needed to get what I was working on done. So, I had to plow through to find the answers. I had found some people making some oblique references to what the problem might be. I then took a chance on doing the update. I found the patch kit, but it was not easy to find the right patch kit on their website.
What do I think about the scalability of the solution?
In the data warehousing database or application, we have tens of millions of rows in different tables, and we have no problems there. However, in that particular application, we're not dealing with transaction processing. So, I can't answer the scalability in terms of transaction processing. On the hardware platform that I've put together for the main database of this one customer, I am very pleased with the performance of the data warehousing aspects and being able to query data quickly and do bulk inserts and things of that nature. For data warehousing scalability, I can attest to the fact that it is great, but for transaction processing, I don't have the experience to be able to provide information.
Two of our biggest clients are quasi-governmental in the sense that their business is based on government funding. One has 60 users who use the application day in and day out, and their database is relatively small. The other application has about 20 dedicated internal users, and then there is a web interface. It has around 3,000 to 5,000 users, but typically, there are about 20 concurrent users.
How are customer service and technical support?
Their support portal requires a person to become well-trained in how to use it. Getting support is somewhat painful. They are pretty good at handling absolute critical emergencies, but getting other problems solved from their support system is difficult. It takes a long time. I had to do an update, and it was not straightforward to get the right patch kit.
I am the technical resource of last resort for our clients. I work with a number of technical people. When it gets to the point that it wasn't an easy problem to solve, they come to me, and I end up getting all of the tough problems to solve. I like that, and I would rather do that than just working on the same thing day in and day out. I am always trying to solve problems, and that's why I end up having to interface with Oracle support. The ability to solve problems better by using Oracle's support tools would be beneficial for me.
How was the initial setup?
Its initial installation and setup have become better. You can set up something fairly easily these days. If you need to do anything that is not straight out of the box, figuring out how to do it is not easy. If you want to just set up your average everyday database, you can get it up and running with a few mouse clicks.
What other advice do I have?
As a consultant for the last 40 years of my life, the conversation with anyone who wants to use a product would be a lot more in-depth and detailed where I'd be asking, "What is it you want to do? How do you want to do it? Where do you want to go?" It isn't the kind of thing for which I'd say, "Yeah, Oracle's a Swiss army knife, the best thing since sliced bread."
It is one of the more robust products from a stability point of view. There is a bit of a learning curve. From a transaction point of view, if you have the right hardware, Oracle is probably as or more scalable than anybody else. If your application is going to be massively scalable, Oracle is probably your best tool. If you're just going to put together a small application for occasional users, there are easier tools to learn and use. Some of them are even by Oracle.
I would rate Oracle Database an eight out of ten. It is a great product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Assistant at Hotel 2 Fevrier
Offers excellent backup security, is stable and powerful
Pros and Cons
- "Offers a lot of backup security and is very powerful."
- "The monitoring system is not very user friendly and could include a graphic interface."
What is our primary use case?
We are a hotel and the use the database for many things. It's connected to an API, and we use that to connect directly to the database.
What is most valuable?
This is a powerful solution. It offers us a lot of backup security and we can make an image and a backup of the database every day. It's also very responsive so that when information is updated, it takes less than five seconds to update everything.
What needs improvement?
I think this solution could be a little more user friendly and they could include a graphic interface for the monitoring of the system. The current monitoring system is not very user friendly.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
Stability is solid and powerful.
What do I think about the scalability of the solution?
The scalability is fine, we have about 50 people who have access to the interface - we have a front office team, managers, housekeeping team, finance, sales and others. There are lot of users eligible to connect and update information.
How are customer service and technical support?
The technical support is very good, they are very responsive.
How was the initial setup?
The initial setup is fine, it took about a day for deployment and some extra time for configuration. We use it for the hotel and that requires creating rooms, codes, things like that. It depends what you need to do. We were able to deploy the solution ourselves but for specific tasks you need support.
What's my experience with pricing, setup cost, and licensing?
We pay an annual license fee to Oracle.
What other advice do I have?
I would recommend this product.
I rate this solution a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy IT Manager at ICAPP (Americana Group)
Stable and flexible, easy to use with a user-friendly interface
Pros and Cons
- "The interface is user-friendly."
- "Oracle is not easy to integrate with other systems, which is something that should be improved."
What is our primary use case?
I primarily deal with infrastructure and do not manage applications but in the company, we use Oracle for our financial applications.
What is most valuable?
Oracle is a product that is easy to use.
The interface is user-friendly.
What needs improvement?
Oracle is not easy to integrate with other systems, which is something that should be improved.
For how long have I used the solution?
I began using Oracle approximately 10 years ago.
What do I think about the stability of the solution?
This is a stable database product and we plan to continue using it.
What do I think about the scalability of the solution?
Oracle Database is scalable. We have approximately 100 users in the organization.
How are customer service and technical support?
I have not been in contact with Oracle's technical support.
Which solution did I use previously and why did I switch?
We use SQL in other applications, including Salesforce.
How was the initial setup?
The initial setup is complex.
What about the implementation team?
We had assistance from a third party that we outsourced for the deployment. It was a two-person team of engineers.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a yearly basis.
What other advice do I have?
Oracle Database is a popular product that is used around the world and has a very large market share, compared to SAP.
In summary, this is a product that is really stable and flexible with a user-friendly interface, and I recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operations Director at ALTERSIS Performance
Good support, works well for self-service portals and information systems
Pros and Cons
- "The most valuable feature is that it is a complete product with all of the functionality that you need, and there is no need for any special features."
What is our primary use case?
We are a system integrator and Oracle Database is one of the products that we implement for our clients. We have good knowledge when it comes to Oracle integrations.
There are many use cases but it is most often used for specific software development projects, such as portals. We have some enterprise portals, for example, and it is also useful for self-service applications such as payments or other requests.
It is often used for information systems.
What is most valuable?
The most valuable feature is that it is a complete product with all of the functionality that you need, and there is no need for any special features.
For how long have I used the solution?
We have been working with Oracle Database for a couple of years.
What do I think about the scalability of the solution?
We have approximately 10 customers who are using Oracele.
How are customer service and technical support?
Technical support is perfect.
How was the initial setup?
The installation is quite straightforward. As long as you follow the proper process, there is no problem with it. Typically, it takes three or four hours to deploy.
For security aspects, our customers prefer an on-premises deployment over a cloud-based one.
What about the implementation team?
We have two database administrators who are responsible for maintenance. One is a senior-level engineer and the other is a junior.
What's my experience with pricing, setup cost, and licensing?
Our customers sometimes complain about the price of the license, as it is very high for them.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Project Manager at a tech services company with 51-200 employees
Reliable, secure, good support, and it is easy to set up
Pros and Cons
- "It's a secure market leader."
- "The consumption of memory and the client memory has been increased exorbitantly in the most recent past."
What is our primary use case?
We use this solution to develop applications for our clients.
What is most valuable?
It's a secure market leader.
What needs improvement?
The consumption of memory and the client memory has been increased exorbitantly in the most recent past.
With performance devices, it requires the system to be upgraded to the newer version, which was something that was unlike before.
If the memory consumption can be kept low for the client, at least, then that would be great.
We would like to see smooth reporting for the indexes, which can be easily done. If we want an entire report for each consolidation, we would have to do it manually. If the system could be smarter with artificial intelligence then it would be better.
For how long have I used the solution?
I have been using Oracle Database for five years.
What do I think about the stability of the solution?
It's quite stable. We don't experience any downtime.
What do I think about the scalability of the solution?
We are not a full data center environment as of now. We develop for our customers and we have not scaled it.
We have 20 dedicated users in our company and may increase usage in the future.
How are customer service and technical support?
Technical support is fine.
We have some people who have been working with Oracle for a long time, so we don't usually require much support because the knowledge bases are already established.
How was the initial setup?
The initial setup was fine. It was not a challenge.
What's my experience with pricing, setup cost, and licensing?
Definitely, it's an expensive product.
Because it's dominant in the market for database-related products, the price is a bit expensive compared with others.
What other advice do I have?
It's a pretty good solution. It's secure in the market for relational databases. It's been the best storage for several years.
If your purpose is to get into the relational schema then Oracle is the best. If you are interested in structured data then Oracle is the best choice. If you are interested in unstructured data then go with something else.
I would rate Oracle Database and eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Database Operation Assistant Manager at a consumer goods company with 10,001+ employees
Reliable and has responsive technical support
Pros and Cons
- "The solution in my experience has been stable."
- "The solution could be more scalable."
What is our primary use case?
We are using the solution for enterprise business databases.
For how long have I used the solution?
I have been using this solution for approximately 10 years.
What do I think about the stability of the solution?
The solution in my experience has been stable.
What do I think about the scalability of the solution?
The solution could be more scalable. We have approximately 100 users using the solution in my company and we plan on increasing the usage.
How are customer service and technical support?
I was satisfied with the technical support.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and it is a little expensive.
What other advice do I have?
We plan to continue using the solution in the future.
I rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Freelance Software Engineer + Director of a company at a outsourcing company with 1-10 employees
Highly reliable, perfectly stable, and scalable
Pros and Cons
- "It is one of the most reliable database systems."
- "With the new version, we never came across any important limitations. There was nothing that needed improvement. However, in versions 9 and 10, we sometimes had problems, and big and complicated queries did not get through. In versions 11 and 12, I did not experience any problem. There could be some more information about load balancing and all these things. For me, it was just a part of the infrastructure maintained by other people. So, I cannot really say what they need."
What is our primary use case?
In the last project, we had a big warehouse. It was a logistics company, and we had all company data stored in this. We also had insurance use cases. We had all contracts, customer data, and all kinds of stuff.
What is most valuable?
It is one of the most reliable database systems.
What needs improvement?
With the new version, we never came across any important limitations. There was nothing that needed improvement. However, in versions 9 and 10, we sometimes had problems, and big and complicated queries did not get through. In versions 11 and 12, I did not experience any problem.
There could be some more information about load balancing and all these things. For me, it was just a part of the infrastructure maintained by other people. So, I cannot really say what they need.
For how long have I used the solution?
I have been using this solution for decades. I worked for a company developing insurance software in the nineties, and we used Db2 and Oracle.
What do I think about the stability of the solution?
It is perfectly stable.
What do I think about the scalability of the solution?
It is scalable. The number of users differed a lot. There were not that many who used it directly. It was mainly was used by programs written by me. There might be around 100 users who used these programs.
How are customer service and technical support?
I have not interacted with them recently. I don't know whether our database administration team contacted Oracle. I just know it was usable from our layout or view.
Which solution did I use previously and why did I switch?
We have used Oracle, SQL Server, and Db2, and all of them were okay for our purposes. In the new project, we will probably use Oracle, but we might also use SQL Server. I'm pretty neutral this way, as long as it works.
How was the initial setup?
I am not the one who does the database administration and installation.
What other advice do I have?
I would recommend this solution. It is certainly a valid option.
I would rate Oracle Database a ten out of ten. It is one of the best solutions.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead - Cloud Engineering at a tech services company with 201-500 employees
A good default database that is easy to use and offers very good technical support
Pros and Cons
- "The solution is extremely stable."
- "The pricing of the product could be better. It's too expensive right now. They need to bring down the cost."
What is our primary use case?
The solution is used for multiple applications. The solution can hold a lot of applications.
What is most valuable?
It's been one of the best databases for us. We really enjoy its capabilities.
The product is very easy to use. Users have no problem navigating it and using it.
The solution is extremely stable. It's pretty much issue-free so far.
You can expand it easily. It's scalable.
The initial setup is very straightforward. The deployment is easy.
It's a good default database. Many Windows applications also work on Oracle.
Technical support is very helpful and responsive.
What needs improvement?
The pricing of the product could be better. It's too expensive right now. They need to bring down the cost.
It would be ideal with the product could introduce more security features. It would make the solution that much better.
For how long have I used the solution?
We've been using the solution for a few years now. We have a good amount of experience at this point.
What do I think about the stability of the solution?
The solution offers excellent stability. Its performance is very reliable. There are no bugs or glitches. It doesn't crash or freeze. It's very good. It's basically been issue-free.
What do I think about the scalability of the solution?
The solution is very scalable. If a company needs to expand it, it can do so with relative ease.
We have about ten users on the solution currently.
How are customer service and technical support?
We've reached out to technical support in the past. They've been very helpful and knowledgeable. We've contacted them very rarely, however, when we have reached out they have been responsive. We're very satisfied with their level of service. They are quite good.
How was the initial setup?
The initial setup is not complex or difficult. It's very straightforward and easy to implement. A company shouldn't have too many issues with the process.
We have a team of two that are able to handle the deployment and maintenance aspects. You don't need a lot of people to watch over it.
What's my experience with pricing, setup cost, and licensing?
If the solution was less expensive, they would get man more clients. The pricing can be an issue for many.
What other advice do I have?
We always use the on-premises deployment model. We never use cloud-based deployment models.
I'd rate the solution at a nine out of ten overall. We are quite happy with the capabilities. It's a very, very good database.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. System and Storage Administrator at a government with 51-200 employees
Stable, flexible, and very user-friendly
Pros and Cons
- "You can scale the solution if you need to. Its scalability is good."
- "The solution is a bit expensive."
What is our primary use case?
We primarily use the solution for critical financial applications.
What is most valuable?
The solution is very stable. The performance is quite good.
The product has been very user-friendly and very easy to use.
The flexibility is very, very good.
You can scale the solution if you need to. Its scalability is good.
What needs improvement?
The product could offer easier ways to configure everything.
The initial setup could be more simple and straightforward.
Technical support could be quicker to respond to queries.
The solution is a bit expensive.
For how long have I used the solution?
I've been using the solution for about two years or so. It's been a while.
What do I think about the stability of the solution?
The solution has proven to be very stable. The performance is good. There are no bugs. It's not glitchy. It doesn't crash or freeze on us. It's reliable.
What do I think about the scalability of the solution?
The scalability of the solution is very good. If a company needs to expand it, it can do so easily.
We do have plans to continue to use the product in the future.
We have about 100 users on the solution currently.
How are customer service and technical support?
We've dealt with technical support in the past and found them to be slow to respond. They should work on getting back to clients faster in the future.
How was the initial setup?
The solution's initial setup isn't as straightforward as it could be. It's an aspect that could be adjusted.
If a company has all the prerequisites and all of the deployment considerations on hand, the deployment time is about one hour. It shouldn't take too long.
We have two administrators on our team that are capable of handling any maintenance that may be required.
What about the implementation team?
We handled the implementation ourselves. We didn't require any outside assistance in the form of a consultant or integrator. We handled everything in-house.
What's my experience with pricing, setup cost, and licensing?
We pay for licensing on a yearly basis.
It's a bit expensive. We would like it to be a bit cheaper.
What other advice do I have?
We are using the latest version of the solution. I cannot recall the exact version number at this time.
I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Center Operations Manager at a tech services company with 1,001-5,000 employees
Stable, has a good user interface, and is scalable
Pros and Cons
- "There's a good online community that can help users troubleshoot issues."
- "The pricing could be better."
What is our primary use case?
I primarily use the solution for high transaction services.
What is most valuable?
I primarily use the Oracle Clock feature. For me, it's the most valuable aspect of the product.
The user interface is quite good.
We haven't had any problems with support.
We've found the integration with other solutions to be acceptable.
The stability is great.
We've found the solution to be scalable.
There's a good online community that can help users troubleshoot issues.
What needs improvement?
The solution could be better and more constant at higher-speed transactions. The solution could be more stable and offer more data. In SQL, I find more consistency.
The licenses could be improved. They should examine their structure. The pricing could be better.
The initial setup is complex.
It would be nice to have cloud and on-premises options available. It would be ideal if there could be integration with cloud services.
For how long have I used the solution?
I've used the solution for a while.
What do I think about the stability of the solution?
The stability has been pretty good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability is good. If you need to scale it up as a company, you can do so. I have not heard of anyone having any problems in that regard.
We have 2,000 to 3,000 users not eh solution typically.
We mostly deal with large businesses.
How are customer service and technical support?
We haven't had any issues with technical support. However, I haven't really had a chance to interact with them, and therefore can't really speak from personal experience.
There are lots of communities that deal with Oracle. Typically, if you have a question or a problem, you can find an answer online and you don't necessarily need to turn directly to Oracle support.
How was the initial setup?
The initial setup is not very straightforward. The Oracle manual is complex and the steps involved are not so easy to explain. The initial process and configuration can be tricky.
The deployment itself took about half a day or so.
The maintenance is pretty easy. It doesn't take up a lot of time.
What's my experience with pricing, setup cost, and licensing?
Oracle needs to offer better pricing.
Which other solutions did I evaluate?
Our first option was Oracle, however, we also looked at Postgres SQL.
There are a few key differences, including the license. They also differ in terms of the reliability of services and the specifications. It is a more complicated process. It is a very very complicated process to customize things, for example.
What other advice do I have?
My company is an Oracle partner and reseller for end controls. My company is a management and service provider.
I'm using three versions of the product - Versions 3, 11, and 12.2.
I'd rate the solution at an eight out of ten. We've been mostly happy with the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager at a tech services company with 11-50 employees
Scalable with good technical support and excellent stability
Pros and Cons
- "The solution is very stable with the performance being very reliable."
- "The security of the solution could be improved. It's an area that isn't as good as it could be."
What is our primary use case?
We are primarily using the solution for Oracle RAC - Real Application Clusters.
What is most valuable?
The solution is very stable with the performance being very reliable.
We've found that it is very easy to scale the solution.
The installation is very simple and straightforward. The deployment process happens very quickly.
Technical support has always been helpful and knowledgeable.
What needs improvement?
The security of the solution could be improved. It's an area that isn't as good as it could be.
For how long have I used the solution?
I've been using the solution for about ten years or so. It has been approximately a decade. I've used the solution for a long time.
What do I think about the stability of the solution?
The solution is stable. The performance is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very good.
What do I think about the scalability of the solution?
The solution can scale quite well. A company that needs to expand it, it can do so with relative ease. We haven't found any issues or shortcomings in that respect.
We have about 50 or so people in our organization that are using it at this time.
Although it hasn't been fully decided, we may increase usage in the future.
How are customer service and technical support?
We have dealt with technical support in the past. They have been helpful and responsive. We're quite satisfied with the level of service we receive. I have no complaints.
How was the initial setup?
The initial setup is very straightforward. It's not overly complex. It's very easy. A company shouldn't have any issues with the initial setup.
The deployment is very fast. It takes about an hour or so.
We have 10 engineers that are capable of implementing the solution.
What about the implementation team?
I handled the implementation myself. I did not need the assistance of an integrator or consultant.
What's my experience with pricing, setup cost, and licensing?
We do not have to pay for a license in order to be able to use the product.
What other advice do I have?
We are a customer and an end-user. We don't have a professional business relationship with Oracle.
I would rate this solution, on a scale from one to ten, at a ten. We are extremely satisfied with its capabilities.
I would recommend the solution to other organizations and users.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Administrator / CyberSecurity Analist / SQL Server DBA at Glintt
A robust multi-model database management system
Pros and Cons
- "I like that it's a robust product. It has very good features. One good feature is Oracle REX because, in SQL Server, we don't have that. SQL Server has something similar, but it's not the same stuff."
- "It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity."
What is our primary use case?
We developed some products, and most of them run in Oracle because our company is an Oracle partner. In fact, we're using Oracle and SQL Server, and I have more experience with that (SQL Server). But the main core of the company is more related to Oracle.
How has it helped my organization?
More robust product
What is most valuable?
I like that it's a robust product. It has very good features. One good feature is Oracle RAC because, in SQL Server, we don't have that. SQL Server has something similar (SQL Server AlwaysOn), but it's not the same stuff.
What needs improvement?
It's not very user-friendly, and it's a little complex. Another issue that I don't like is the licensing complexity. It's because of the SQL Server. We have several distinct editions, and I know that if I get the Enterprise Edition, I will have all the products. But with Oracle, I can get the Enterprise Edition, but if I need some kind of encryption, I need to pay more. If I need some kind of replication, I need to pay more, and so on. Every time my team needs some of this stuff, we have to ask Oracle. So, what's the point of the license?
For how long have I used the solution?
I have been dealing with Oracle Database for more than 20 years.
What do I think about the stability of the solution?
I think it's a stable product, but we had to add some special patches in the past because of bugs in the product, especially on Oracle REX.
How are customer service and technical support?
We always have support from Oracle.
How was the initial setup?
The initial setup is more complex than SQL Server. SQL Server is very easy to set up and log in. Oracle is a little more complicated.
What's my experience with pricing, setup cost, and licensing?
Oracle Database is expensive. We also need to buy additional products.
What other advice do I have?
I would recommend Oracle Database to potential users. But I would tell them that it depends on their main goal. It depends on how they want to use the database. They also have to consider the costs because Oracle is more expensive.
On a scale from one to ten, I would give Oracle Database an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Consultant at Rpc Data
Flexible and easy to use with good performance
Pros and Cons
- "It's extremely easy to use and the performance is great."
- "The integration could be improved. If you are integrating with other Oracle products, it is fine, however, if your goal is to integrate with third-party products, Oracle isn't as good."
What is our primary use case?
We primarily use the solution for the storing of data.
It can also be used for other purposes. For example, at the bank, and other financial institutions, they are using the database for transacting their information.
What is most valuable?
It's quite a big database. I have seen it in companies sized from medium to large enterprise-level. It also works for government organizations that are quite sizeable.
The solution is quite stable. When you work on planning for salaries, you can notice that Oracle is extremely stable.
It's a very flexible product. You are able to accomplish a lot of things.
It's extremely easy to use and the performance is great.
Oracle support is great. They are quite helpful when you run into problems. They help you overcome any issues. If you run into a bug, you contact support, and they solve it.
If you have a stored database with the five standards that Oracle recommends, you will never experience something like, your database being down.
What needs improvement?
The integration could be improved. If you are integrating with other Oracle products, it is fine, however, if your goal is to integrate with third-party products, Oracle isn't as good. There was a time when I was working on the other project and we were trying to integrate the database with Microsoft Active Directory. It was quite difficult to find a connection. We were eventually able to connect, however, it was quite difficult.
There's a new version right now. May have managed to rectify the issues with third-party integrations in that version. However, I haven't tested it yet.
For how long have I used the solution?
I've been using the solution for a couple of years now. It's been since 2010.
What do I think about the stability of the solution?
The stability is very, very good. There aren't really bugs and glitches, however, if there are, Oracle will help resolve them quickly. It doesn't crash or freeze. You never really have to worry about your database going down.
What do I think about the scalability of the solution?
It's a big database. There is lots of room to scale. The solution can work well for large-scale organizations.
Depending on the number of the requirements, in terms of information, if you want to change the memory or you want to expand the storage, it has the capability to do that. So It's quite a flexible database.
Oracle has done a tremendous job of really allowing companies to scale in and out as needed.
I've worked with many clients and they've been of varying sizes. the company I am working with right now has 200 users on the solution.
We do plan to continue to use the solution and to upgrade to the new version, 19C.
How are customer service and technical support?
We've used technical support in the past and they have always been very good. If you provide the information the way it's supposed to be presented - and that means being explicit in your issue - they can help you very fast.
How was the initial setup?
On-prem deployments take quite a long time. However, depending on what you want to achieve, it could go faster. Either you are doing the direct installation, which takes time, or you are doing a cloud deployment, and on the cloud, it takes less than five minutes to deploy. It's very, very fast.
We have about five people on our technical team that can handle deployment and maintenance tasks.
What about the implementation team?
I can handle the installation myself. I've done both on-premises and cloud deployments at this point and both I am able to handle quite easily. I do not need the assistance of a consultant or integrator.
What's my experience with pricing, setup cost, and licensing?
I work with clients and they are the ones that have to pay for the license. If they are using it for production purposes, they need to pay. I can't speak to the exact costs.
What other advice do I have?
While we mostly work with on-premises deployments, I've recently also tried the cloud deployment.
We work with a variety of versions, including 11G, 12C, and 18C.
I recommend Oracle. I always do. They are an excellent company with a very good product.
I'd rate the solution at a nine out of ten.
Everyone should keep in mind that the way of the future is to move to the cloud. Oracle is working to support this. They're encouraging everyone to move to the cloud.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Department at a transportation company with 10,001+ employees
Good in-memory and Data Redaction features, scales well, and the support is fast
Pros and Cons
- "The Data Redaction feature is easy to use and we are quite happy with it."
- "Sometimes, the patches supplied by Oracle to update the software do not work."
What is our primary use case?
We are a solution provider and Oracle Database is one of the products that we implement for our customers. We also use it ourselves. It is used to store large amounts of data including things such as customer data and shipment data.
We have our own private cloud so it is possible to host Oracle in that way, but we more commonly use an on-premises deployment because the size of the data is huge. In some ways, we have no choice but to host it on-premises.
What is most valuable?
The Data Redaction feature is easy to use and we are quite happy with it.
With Oracle, we are happy with the performance the majority of the time. It is only when we have a very large amount of data that it begins to slow down.
What needs improvement?
Sometimes, the patches supplied by Oracle to update the software do not work. Ultimately, we have a lot of issues because of this because we have to use trial and error to solve our performance issues.
We have a lot of performance issues, especially with a huge amount of data being using during a peak time.
In the future, we expect that Oracle will incorporate some NoSQL functionality. Right now, there is a lot of demand for storing JSON data. We would like to perform actions similar to that of Elasticsearch. One of the reasons that we choose Oracle is because they are quite aggressive when it comes to improving their product, and they are always providing new features.
For how long have I used the solution?
We have been using Oracle Database for a couple of years.
What do I think about the stability of the solution?
Stability-wise, Informix is better than Oracle. Oracle gives us patches to improve the product, but sometimes the patches do not work and we subsequently have issues. By comparison, Informix does not provide many patches. Instead, remains stable for a few years without needing many changes.
What do I think about the scalability of the solution?
Oracle is quite good in terms of scalability. 90% of our applications run on Oracle, so we have a lot of users.
How are customer service and technical support?
We have bought quite a large number of licenses, so the support that we get is very good. They are fast, normally responding to us within one hour. This is according to an agreement that we purchased from them.
How was the initial setup?
When we purchase a server, it is another team that installs Oracle. After this, we create the database schema inside of Oracle.
What about the implementation team?
We have two types of people in the company who help us with Oracle. One handles the normal, day-to-day operations, whereas the other is used for deployment, setup, and maintenance.
When we buy a new server, the deployment team completes the installation and initial setup. After installation, they help us to fine-tune the database. When the application is deployed in production, they help us to troubleshoot day-to-day issues that we encounter.
What's my experience with pricing, setup cost, and licensing?
We have a global license and it is renewed every two years. Seeing as a lot of our applications use Oracle, our team has been able to negotiate a better deal.
What other advice do I have?
In summary, this is a good product and I recommend it. For people who have a huge volume of data and they need good response time, Oracle is a good choice for them.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Oracle Application Database Administrator at a aerospace/defense firm with 1,001-5,000 employees
Great data replication with good scalability and a straightforward setup
Pros and Cons
- "You can scale the solution without any issues."
- "The solution is very, very expensive. This keeps it as a niche product."
What is our primary use case?
We primarily use the solution for Oracle E-Business suites. It's the database for ERP.
What is most valuable?
The data replication is the most valuable aspects of the solution. We've got Oracle Data Guard set up and we've got two sites - one in Johannesburg and one in Cape Town. We do data replication every 30 minutes from one site to the other.
The initial setup is straightforward.
You can scale the solution without any issues.
The great thing about the solution is that it comes with pretty much everything. SQL Developer is part of it, and you can scale databases from 20 users to 50,000 users. It's actually a very solid database.
What needs improvement?
The listener could be improved. The listener could be far more easily configurable. If you want to change ports or add a fail-over listener, it could be a little bit more seamless.
The solution is very, very expensive. This keeps it as a niche product.
For how long have I used the solution?
I've been using Oracle for 15 or 20 years. It's been well over a decade and maybe as much as two. It's been a while.
What do I think about the scalability of the solution?
The solution can really scale if you need it to. We've scaled it up a few times in the environment and we've never had any issue. From that point of view, everything seems to be good.
We have about 2,500 users on the solution.
How are customer service and technical support?
We've been in touch with Oracle on a daily basis. We just moved to another version. They really helped us. They were helpful and responsive. We're satisfied with the level of support we receive.
How was the initial setup?
The initial setup is not complex. it's very straightforward. A company shouldn't have any issues with the implementation process. It's very easy.
We have our own team that handles the maintenance as necessary.
What's my experience with pricing, setup cost, and licensing?
It's really expensive, however, that's what makes Oracle a niche player. It's not something every company can have its own. It's for the elite, it's for the prestige. It's for the ones who really do good business.
What other advice do I have?
We are customers and end-users.
Recently, we've upgraded EBS to a later version.
I'd recommend the solution to other organizations. That said, it all depends on what you're trying to support. I use it in conjunction with their EBS, so, for me, it's the perfect fit. You can't split it anyway. Oracle EBS only works with an Oracle Database.
I'd rate the solution ten out of ten overall.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, Special Projects at a tech services company with 201-500 employees
Offers good security and supports customization
Pros and Cons
- "Oracle offers good security and supports customization."
- "Oracle is a costly product, and it requires a lot of resources."
What is our primary use case?
We have numerous clients using Oracle Database, and they can choose the size of the solution they require. We have around 500 technical staff in our office to assist our clients when they need assistance. We support our customers for both hardware and software. We provide support for any particular Oracle resource they're using.
What is most valuable?
Oracle offers good security and supports customization.
What needs improvement?
Oracle is a costly product, and it requires a lot of resources.
For how long have I used the solution?
We have been using Oracle Database for about eight years.
What do I think about the stability of the solution?
Oracle is a stable product.
How are customer service and technical support?
Oracle technical support is useful, and we rely on them often.
How was the initial setup?
Oracle is a large implementation, especially in Oracle Enterprise Edition. Oracle provide good support for implementations, however.
What's my experience with pricing, setup cost, and licensing?
Oracle is an expensive product.
Which other solutions did I evaluate?
Some of our customers ask us to provide a list of features for different products, which we provide, along with a cost analysis, if they wish to look at alternatives, but these can vary. Customers make their own decisions based on the information we provide.
What other advice do I have?
I would rate Oracle 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Deputy Head of ICT at a financial services firm with 1,001-5,000 employees
Extremely reliable with very high system resilience
Pros and Cons
- "A very reliable solution."
- "Digital support of the product could be improved."
What is our primary use case?
I am deputy head of ICT and we are customers of Oracle.
What is most valuable?
This is an extremely reliable solution with very high system resilience.
What needs improvement?
Digital support of the product could be improved.
For how long have I used the solution?
We've been using this solution for a couple of years.
How are customer service and technical support?
We use premium support and there are some difficulties there. It can be complex, particularly when you catch them on a shift change, and there is a change in engineering staff.
How was the initial setup?
The initial setup was very straightforward. We have a server administrator and database administrator who monitor the solution. We have over 3,000 users in our company.
What other advice do I have?
I rate this product a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Complete with features and functions suitable for complex business models
Pros and Cons
- "Oracle Database has many useful functions and features suitable for big programs and complex business models."
- "Oracle Database could be easier to use."
What is our primary use case?
We use this solution for our applications that deal with online trading and data analysis.
Currently, we have two customers using this solution.
What is most valuable?
Oracle Database has many useful functions and features suitable for big programs and complex business models.
What needs improvement?
Oracle Database could be easier to use.
For how long have I used the solution?
I have been using Oracle Database for five years.
What do I think about the stability of the solution?
Oracle Database is very stable.
What do I think about the scalability of the solution?
Oracle Database could be more scalable.
How are customer service and technical support?
The support is quite slow. It would be nice if they could respond faster.
What about the implementation team?
Deployment and maintenance are handled by an Oracle team. We pay them for this service.
What's my experience with pricing, setup cost, and licensing?
Our customers buy licenses from Oracle directly.
What other advice do I have?
I would recommend this solution to others. Overall, on a scale from one to ten, I would give Oracle Database a rating of eight.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Consultant Peoplesoft at NYS Consultoria
The solution is definitely very good for our consultancy on payroll and human resource.
Pros and Cons
- "The solution is definitely very good for our consultancy on payroll and human resource."
- "Oracle could improve the finance system."
What is our primary use case?
20 people in our organisation use Oracle. We are an Oracle partner. We are using Oracle version 8 and 9. We use it for finances, human resources and payroll.
What is most valuable?
The solution is definitely very good for our consultancy on payroll and human resource.
What needs improvement?
Oracle could improve the finance system. Oracle is also very expensive.
For how long have I used the solution?
We have been using Oracle for 18 years. It is implemented on-premise.
How are customer service and technical support?
Oracle support takes a very long time to respond.
How was the initial setup?
The deployment and setup can take up to 6 months to be operational. It takes a very long time for our needs.
What about the implementation team?
It takes several consultants to enable implementation.
What other advice do I have?
We recommend the solution from Oracle and I would rate the solution 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Data Solution Architect at Econet Wireless Zimbabwe
Great performance, very scalable, very stable, and easy backups
Pros and Cons
- "I found the ease of backup, partitioning, and robust indexing most valuable. The main feature of Oracle is the structure of the database. The way your backups are taken on the online backup system and the way it restores and handles partitioning of your data are also valuable. Its performance is great, and it is also very flexible."
- "It should have flexible licensing across different platforms. It has got different licensing models for Intel Power and SPARC servers."
What is our primary use case?
We are using it for different applications. We are using it for our data warehousing, ERP, and EBS systems.
What is most valuable?
I found the ease of backup, partitioning, and robust indexing most valuable. The main feature of Oracle is the structure of the database. The way your backups are taken on the online backup system and the way it restores and handles partitioning of your data are also valuable. Its performance is great, and it is also very flexible.
What needs improvement?
It should have flexible licensing across different platforms. It has got different licensing models for Intel Power and SPARC servers.
For how long have I used the solution?
I have been using this solution for more than 15 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. You can start with a small server, and you can scale it up by just increasing your licenses.
In terms of the number of users, for our data warehouse, there is only one application user. Other users interact with the database through the application. After you log onto the application, the application logs in to the database with a single user ID.
How are customer service and technical support?
Oracle technical support is a bit tricky. They want you to first use all the available resources, such as the online knowledge base and so on. After you have exhausted those, you can approach your technical person by logging in to the system.
Which solution did I use previously and why did I switch?
We have used other database systems, such as MySQL and Microsoft SQL Server.
How was the initial setup?
Its installation requires someone who actually knows the database setup, such as an Oracle DBA. For a production system, you would need an experienced person.
You first need to set up the environment such as servers, storage, etc. It might take you two days to set up the environment. The installation of the database might take you a day or two depending on the features that you want to add. If it is just a straightforward database, it would normally take a day. If you want to do partitioning and replication, it would take another two or three days.
What about the implementation team?
I handle the installations. Its deployment and maintenance are minimal. You need three people: one specialist in hardware, one specialist in operating systems, and one specialist in database software.
What's my experience with pricing, setup cost, and licensing?
You buy it initially, and then you pay for yearly support if you need support. If you don't need support, you can also use it without the support.
What other advice do I have?
I would recommend this solution. We plan to keep using this solution.
I would rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Architect at a computer software company with 10,001+ employees
Stable and scalable, recommended for formatted and structured data, and works well for a huge amount of data
Pros and Cons
- "As compared to SQL Server, Oracle Database performs better when you have a huge amount of data. We didn't face any problems when we had a huge amount of data. There were also no issues with importing/exporting and migrating the data."
- "We faced some difficulties in the network configuration area. All these things can be fixed with the support of Oracle's networking team. We didn't face any other major problems. Its deployment can be easier. It should be easier to configure for a developer. If a developer is planning a database and trying to configure it, it should be easy for him because many times, we cannot directly get help from DBAs."
What is our primary use case?
Over the past seven years, we have done many projects, and in many of those projects, we have used Oracle as a source. We are using an ETL tool from Informatica, and we have used Oracle as a source for our projects. For our configuration and repository databases, we normally use SQL Server. We are not using Oracle Database for that.
What is most valuable?
As compared to SQL Server, Oracle Database performs better when you have a huge amount of data. We didn't face any problems when we had a huge amount of data. There were also no issues with importing/exporting and migrating the data.
What needs improvement?
We faced some difficulties in the network configuration area. All these things can be fixed with the support of Oracle's networking team. We didn't face any other major problems.
Its deployment can be easier. It should be easier to configure for a developer. If a developer is planning a database and trying to configure it, it should be easy for him because many times, we cannot directly get help from DBAs.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. Around 40 to 50 customers are using Oracle Database.
How are customer service and technical support?
Their technical support is fine.
How was the initial setup?
Until version 11g, I didn't face any problem. You can completely set it up in about two hours. I tried version 12c installation once, and it was slightly different than earlier versions. Oracle Database has worked well from version 8 to version 11. These versions have the same type of things, but I faced some difficulty with version 12c, but that could be because we are not used to it. I need to go through it properly.
What other advice do I have?
I would recommend this solution to others if they are very particular about formatted and structured data.
I would rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
IT Manager at a financial services firm with 10,001+ employees
Exceptional features with good availability, and reasonably priced
Pros and Cons
- "All of the features offered by Oracle, more than meet the expectations."
- "As of now, Oracle is branded to Oracle only, the option of migrating to other databases is not available."
What is our primary use case?
We have 5 Oracle servers having 3 RAC and 2 Stand Alone servers.All using Oracle 12c R2 SE.
1 DR standalone server is also there .
How has it helped my organization?
Oracle was the first choice at the time of creating our application because of our very low load.
Now when our application has become mission-critical, Even with the SE version we are able to deal with a complete load very efficiently and effectively.
What is most valuable?
The most valuable features of this solution are the performance and its inbuilt services.
In Oracle we can find out most services are inbuilt. scalability, high availability, split brain handling , Null handling ,it working of execution plan . All these features have helped us many times .
What needs improvement?
As of Now Oracle has gained an image of Customer binding database.
Once some one opted for Oracle database , it becomes very difficult in many ways to move on other database.
As of now oracle can be considered as Top of the list and many of the database are not enough close to oracle concepts and it's standards so it's kind of responsibility to Oracle to bring a fair competition in market.
In return ,it will help Oracle itself. Take an Example of Football. Consider Oracle a high level Club who have it's own Practice and playing Area but only his own rules are implemented. Any player who is a beginner and cannot afford such a high clubs will start practice in small arenas which have some what similar rules .Once Player's practice gave him confidence to go for a big club ,he will feel comfortable in choosing a club whose rules are known to him , Not someone for whom he has to change his playing technique.
So Oracle should consider working in this direction so that he can keep the control over the wind of Market.
For how long have I used the solution?
I have been using this solution for two years.
We are currently using Oracle 12c SE Release 2.
What do I think about the stability of the solution?
In terms of stability, we know that Oracles releases quarterly batches but we have still been faced with many bugs over the last year.
I cannot say that it is stable.
This is an area that needs improvement.
What do I think about the scalability of the solution?
It's a scalable solution.
As known to everyone, One of the best.
How are customer service and technical support?
This is one of the portion where Oracle have to be little bit loose .I have raised only around 7-8 tickets including 2 P1 , but it always looks like I am talking to a bot with pre recorded statements when the person is not able to answer. Most of the times information is attached , but they still insist very hardly to send it in there format so that there machine can read it .
Which solution did I use previously and why did I switch?
Nope , Oracle was used from Starting.
How was the initial setup?
All is easy, given that you must know what are you using it for.
What's my experience with pricing, setup cost, and licensing?
Depending on the services included, it seems little bit expensive.
Which other solutions did I evaluate?
In starting we didn't evaluate much, but giving the condition of ending support , we do not have any choice so we are looking for other options including upgradation as well.
What other advice do I have?
Oracle is good for large scale environments.
New startups MUST always think of other options before going to Oracle.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Developer at a financial services firm with 10,001+ employees
Reliable, stable, and easily scalable
Pros and Cons
- "The solution can scale well."
- "It takes a significant amount of time after submitting an initial SR with Oracle Tech Support before your case reaches a technical expert with whom you can actually work on the issue resolution. Before that, you have to deal with people who are not experts."
What is our primary use case?
The solution is primarily used for support servicing. The whole IT infrastructure uses Oracle. Oracle is a focal point. It's transactional processing as well as data warehousing.
What is most valuable?
The solution's most valuable aspect is its reliability. It just works. You never have to worry about it.
I've worked with the solution so well, I have a very strong understanding of it as a whole. I know everything about it. I'm very comfortable with it.
The solution can scale well.
The stability of the product is excellent.
What needs improvement?
Installing, configuring, and supporting an Oracle RAC system is a very complex task that requires special skills. A novice who has never done it before will struggle. Therefore, I think that in the future all Oracle RDBMS customers will gradually switch to cloud databases, preferably, to Oracle cloud.
It takes a significant amount of time after submitting an initial SR with Oracle Tech Support before your case reaches a technical expert with whom you can actually work on the issue resolution. Before that, you have to deal with people who are not experts.
Oracle RDBMS is expensive.
For how long have I used the solution?
I've been working with Oracle since 1994. I have a long history with the solution.
What do I think about the stability of the solution?
The stability of the solution is excellent. The performance and reliability are great. There are no bugs or glitches. It doesn't crash or freeze. It's very good overall.
What do I think about the scalability of the solution?
Oracle is very, very scalable. If a company needs to expand the solution, it can do so.
Our organization is quite large. There are hundreds of IT personnel using Oracle.
How are customer service and technical support?
I've dealt with technical support in the past and I personally do not find them to be very good.
Usually, it starts very slowly. Before you get to the right people, you go through the people who hardly understand the problem and they keep asking stupid questions. Then only after a couple of weeks, you finally get in touch with the person who really understands. It's at that moment that your work starts. However, before that, you have to go through the process of finding someone to answer your question.
They need to make the process faster or hire people who understand the solution better.
Which solution did I use previously and why did I switch?
Currently, our organization is moving away from Oracle. They're moving to Amazon AWS and they're considering several databases, as a potential alternative. This is due to the fact that Oracle is very expensive.
In truth, I'm not sure the company will ever be able to get rid of Oracle, as it would require rewriting everything. Currently, Oracle is the basis for everything. Just to switch to something else, they would have to rewrite everything. It will be a huge undertaking, and it would take several years.
How was the initial setup?
The initial setup is not exactly straightforward. Real-life Oracle installation is very complex and a regular non-proficient person can hardly do that. I am not an Oracle DBA, however, many years ago I was an Oracle DBA. I don't have the certification. However, when I tried to install Oracle on a cluster of Linux machines to do some cleaning, it took me several weeks. I had to go through Oracle documentation, and I was trying and failing. Finally, I made it work, however, it was really difficult. Even for me, with so much knowledge of the system, Oracle installation is really difficult. Years from now, likely nobody will be doing it at all. Everybody will be using Oracle cloud instead.
We have quite a few people maintaining the solution, as we are a sizable organization.
What about the implementation team?
It's best to have a professionally licensed individual assist in the implementation process.
What's my experience with pricing, setup cost, and licensing?
The pricing is extremely high. It's one of the reasons our organization is looking for an alternative. They would like to move away from Oracle to lower their costs.
What other advice do I have?
I'm a customer and end-user.
I would advise organizations considering Oracle to not do on-premises. The best way, nowadays, is just to pay money to Oracle and use Oracle-managed databases from the cloud. They don't require a data center for the hardware. Cloud computing, is what people should do instead.
I'd rate the solution at a ten out of ten. That said, I am aware that it is quite an expensive option for most organizations. Even our company, which is quite sizeable, finds the overhead costs high.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Financial Officer at a pharma/biotech company with 51-200 employees
Easy to use, works well, and integrates well
Pros and Cons
- "I am not an IT person. I am an end-user of this solution, and based on my experience, it is comfortable to work with. Everything is okay, and the data is timely available. It can also be easily integrated."
- "Their local support can be better. Local support is a challenge in Africa for all IT companies."
What is our primary use case?
This is our database for ERP and all other things.
What is most valuable?
I am not an IT person. I am an end-user of this solution, and based on my experience, it is comfortable to work with. Everything is okay, and the data is timely available. It can also be easily integrated.
What needs improvement?
Their local support can be better. Local support is a challenge in Africa for all IT companies.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the scalability of the solution?
We have approximately a hundred users in our organization. We plan to keep using this solution.
How are customer service and technical support?
Their technical support is good, but there is no local support. Local support is a challenge in Africa for all IT companies.
What about the implementation team?
For deployment, we have three full-time employees and a few consultants.
What's my experience with pricing, setup cost, and licensing?
We have bought a license, and it was a one-time cost.
What other advice do I have?
I would rate Oracle Database a nine out of ten. My experience as an end-user has been good with this solution. I have not used any other product or have knowledge of any other product.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ERP Database Administrator at PSKENYA
Optimal performance, seamless install, and highly stable
Pros and Cons
- "I have experienced good performance from the solution."
- "Since the solution is from Oracle it tends to be complex when trying to integrate with other solutions."
What is our primary use case?
We use the solutions as a backend, essentially it runs the database. We have the database to support the ERP, which is our customers, and it is running on Java.
How has it helped my organization?
The original Oracle Database is good for us, especially because even if the ERP is running on Java, we still get good performances. We are able to tune the database to get more optimal performance out of it. For example, we are storing information on the database and we have not had anybody complaining about lag or degradation, it is really good for our company.
What is most valuable?
I have experienced good performance from the solution.
What needs improvement?
Since the solution is from Oracle it tends to be complex when trying to integrate with other solutions.
In a future release, I wish it was easier to run on other cloud services, not just Oracle Cloud. It is possible to run it on other cloud services but it is incredibly difficult to plan and deploy it. However, it is supported by many other cloud services, it is just not easy, but I think maybe that is the direction they are headed.
Additionally, they could make management for security a little more intuitive. It is good so far but it could be easier.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
The solution has never crashed. I have never needed to call Oracle to get a support ticket.
What do I think about the scalability of the solution?
We have a really lightweight set up, we have the solution configured for 400 people.
How are customer service and technical support?
We were using Oracle partner support and they have been very good.
How was the initial setup?
The installation was easy, we had a lot of documentation. We installed the solution on Red Hat Linux and there were sufficient documents informing us on what to expect, hot to install it, and what to set up before you install. The install was seamless.
What about the implementation team?
The deployment did not take long because we installed the solution in our primary location. We did not have to co-locate, the total time was approximately two hours.
What's my experience with pricing, setup cost, and licensing?
The price is a little high for the solution, especially when you try and configure it in certain ways. We are using the application-specific user license, which is a little inexpensive. We pay approximately $4,900 USD annually.
The licensing model is complex, you are charged for many configuration setting used. You could deploy the solution and expect a cheaper rate but you might have deployed the solution with some of the costly features and now have to pay for them.
What other advice do I have?
I rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a comms service provider with 10,001+ employees
We can optimize the database for authorizing expenditure and other resource-heavy functions
Pros and Cons
- "The database performance. We can optimise the database for authorising expenditure and other resource-heavy functions."
- "They could improve the storage and network overhead."
What is our primary use case?
We use this on-premise and cloud technology for our client databases.
How has it helped my organization?
Oracle thinks about the global customer, but the technology is only part of the solution.
What is most valuable?
The database performance. We can optimize the database for authorizing expenditure and other resource-heavy functions.
What needs improvement?
They could improve the storage and network overhead. They could minimize the storage to improve performance further. You have to optimize the resources according to your project.
For how long have I used the solution?
We have been using the Oracle Database for a few years. I am the Customer Service Manager. Claro Colombia is the first telecommunications company in Colombia and a subsidiary of an American company based in Mexico. It's considered to be the third-largest company in South America outside China.
What do I think about the stability of the solution?
Oracle Database is stable and reliable.
What do I think about the scalability of the solution?
Oracle Database is scalable and can be used with various sizes of projects.
How was the initial setup?
We have to plan to simplify the setup, as it includes integration. The traditional infrastructure needs to adapt to the new technology, and Oracle introduces extra data into the mix. You have to establish if the project is small, large, or medium. This means the system is designed for the size of the customer or project.
What about the implementation team?
We used integrators and consultants, including internal resources and external consulting. We used our internal install team with external consulting assistance.
What's my experience with pricing, setup cost, and licensing?
I would rate the Oracle Database an eight out of 10 as a solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BU Delivery Head at a tech services company with 10,001+ employees
Robust, with good security capabilities, but the programming interface needs improvement
Pros and Cons
- "I like the backend robustness of the database, and the security capabilities inherently that are in the product itself."
- "The adaptability to various APIs is something that needs to be improved."
What is most valuable?
I like the backend robustness of the database and the security capabilities that are inherently in the product.
What needs improvement?
The adaptability to various APIs is something that needs to be improved.
Also, the programming interface needs some improvement.
For how long have I used the solution?
I have been using Oracle Database for five years.
Which solution did I use previously and why did I switch?
We typically use Oracle Suite for our databases and Microsoft for our OS platforms.
We are also considering a partial move to Microsoft Azure. This is our plan but it has not yet happened.
What other advice do I have?
We are currently evaluating solutions to purchase. Some of the solutions that we are considering are AlgoSec, Skybox, and Toughen.
We are currently managing our firewall manually, which is why we are looking for an automated tool.
I would rate Oracle Database a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oracle DBA at a computer software company with 51-200 employees
Reliable with good performance and very good stability
Pros and Cons
- "Especially with VMs, the solution can scale well."
- "The initial setup is a bit complex."
What is our primary use case?
The solution is the main database storage for the application that we have. We offer an online purchasing system to our major customer, which is a government. They deal with their purchasing through the solution.
How has it helped my organization?
The organization can't function without it working properly as there would be a lot of upset people complaining. It's fairly integral to the overall functionality of the company.
What is most valuable?
The solution's most valuable aspect is its reliability. In about 17 years, I believe I may have lost about 15 minutes worth of data.
Overall, the solution works very well. It has excellent performance.
The solution is very stable.
Especially with VMs, the solution can scale well.
What needs improvement?
I'm not crazy about their new version plan that they've just started. It seems like it turns over too quickly. We may have to upgrade within the year, and I really am not crazy about that. I don't want to upgrade so soon. We may not have a choice.
The initial setup is a bit complex.
Technical support could be more consistent.
They used to have something called a database console in version 11. That was very good. It seems like they reduced its functionality over the past couple of versions. I'd like to see that back to the way in which it used to be.
For how long have I used the solution?
I've been using the solution for 17 years. It's been over a decade - in fact, it's almost been two.
What do I think about the stability of the solution?
The solution is very stable. There aren't bugs or glitches. It doesn't crash or freeze. It's quite reliable.
What do I think about the scalability of the solution?
The scalability of the solution is quite good. If a company needs to expand, it can do so relatively easily.
When you were just with bare metal, it wouldn't be as good as it is now with virtual machines as it does not take a lot to spin up another virtual machine and put Oracle on it and have it working. In the old days, when you had a piece of metal, you had to find another piece of metal, get it installed, and then start scaling up from there. With the VM, it's a lot better.
How are customer service and technical support?
I'd rate technical support seven out of ten. They could improve it a bit.
There've been times in which it's been absolutely tremendous. Then there've been other times where it just seemed to take too long. Either the person didn't know enough and had to go to other people and such, and it just took way too long. It's been mixed in terms of results. It's not exactly consistent.
Which solution did I use previously and why did I switch?
It's my understanding that the company has always used Oracle. The company I've been with has been with Oracle for pretty much all of its life. I haven't seen any other solutions.
How was the initial setup?
The initial setup isn't straightforward. It's a bit complex.
With the setup of it, you need operating system people, whether it be Linux or Windows or whatever operating system, and they need to be coordinating with you. Usually, we're just putting the software on top of an operating system. However, with this, it's just not something that you can just throw out there. You need to have some preparation done, whether it be a VM or a piece of metal.
In implementing the product, the product has gotten simpler to implement over time. Whether you choose to use the cloud or whether you choose to have it on-premises, it has gotten simpler to install. However, that doesn't mean that there isn't preparation that you need to do in regards to the operating system and having everything ready for it.
We have two DBAs, myself and another person. As far as mainline support, we have a couple of units admins that manage the VMs and the hardware that we still have at the moment. And we have some Windows admins, which help with the web interface to the database with the application.
What about the implementation team?
It's best to have some professionals assist with the setup.
What other advice do I have?
We're just a customer and end-user.
I've used various versions of the solution, starting with 10 and moving to 18. We're still a few versions back, and therefore aren't using the latest. The latest is 20 and they are about to release 21.
I'd advise those considering implementing the solution to do some preparation beforehand. This will help ensure a successful setup.
I would rate the solution nine out of ten. There are some improvements that can be made here and there. However, it's largely stable and works well.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Engineer at a security firm with 11-50 employees
A stable and scalable solution with good performance, but it is expensive and difficult to install and administer without prior knowledge
Pros and Cons
- "Its performance is good. It is also stable and scalable."
- "Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier. It is expensive, and it should be cheaper."
What is our primary use case?
It is for my personal use. I am using it for implementing data loss prevention (DLP), for which Oracle Database had to be installed first. I didn't use it for any other product.
What is most valuable?
Its performance is good. It is also stable and scalable.
What needs improvement?
Its administration side is very difficult. To install Oracle Database, you need to have some prior knowledge. You must learn their commands. I was new to this, so I found some difficulty in it. Its installation should be easier.
It is expensive, and it should be cheaper.
For how long have I used the solution?
I have been using this solution for around six months.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. I will continue to use it because it is required for implementing DLP.
How are customer service and technical support?
I haven't used their technical support.
Which solution did I use previously and why did I switch?
I installed SQL Server.
How was the initial setup?
You need to have prior knowledge to install Oracle Database. The deployment took three to four hours.
What about the implementation team?
I installed it myself.
What's my experience with pricing, setup cost, and licensing?
It is very expensive. Oracle licenses are expensive.
What other advice do I have?
I would recommend it if it is necessary, but you need to have the budget to purchase it.
I would rate Oracle Database a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AI Data Architect at a media company with 11-50 employees
Safe, with good technical support, but they need more patches and better stability
Pros and Cons
- "There is a lot of information available on the internet, so problems can easily be fixed."
- "I would like to see more patches."
What is our primary use case?
We are resellers. We are Oracle Vendors. We provide products for our customers.
What is most valuable?
The most valuable features of this solution are that it's stable, and it's safe.
There is a lot of information available on the internet, so problems can easily be fixed.
What needs improvement?
I would like to see more patches.
While the stability is good, it could still be better.
For how long have I used the solution?
We have been selling Oracle Database for more than ten years in our company.
What do I think about the stability of the solution?
It's a stable solution, but it could be better.
What do I think about the scalability of the solution?
We have 115 customers who are using Oracle Database. We have small to medium-sized companies and we have approximately five large-sized companies.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The initial setup is complex. It is not easy to install.
I do the maintenance and support for our customers.
What other advice do I have?
I would rate Oracle Database a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Software Engineer at a tech services company with 1,001-5,000 employees
Fast, stable and scalable, with Syntax options available in Google
Pros and Cons
- "It's fast compared to other databases."
- "The initial setup should be improved."
What is our primary use case?
I mainly work on business intelligence with Qlik and use Oracle Database for the reporting and replicating. Together, we use Oracle Database and Oracle MySQL for this PoC.
We use MySQL to feed the data to the Qlik compose.
What is most valuable?
The procedures work very well.
It's fast compared to other databases.
The syntax options are available in Google.
What needs improvement?
The initial setup should be improved.
For how long have I used the solution?
I have been working with Oracle Database for three years.
What do I think about the stability of the solution?
I have not worked on Oracle Database a lot, as I concentrate on business intelligence. However, I have not experienced any issues or limitations.
What do I think about the scalability of the solution?
It's a scalable product.
How are customer service and technical support?
I have not contacted technical support. It's is handled through my internet team.
How was the initial setup?
During the installation, we had to install certificates, but it was not mentioned in the documentation.
What other advice do I have?
Definitely, I would recommend this solution to others.
I would rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Chief Engineer at ministry of electricity
Reliable and stable with excellent features
Pros and Cons
- "It is reliable. It's very stable."
- "The solution can be quite expensive."
What is our primary use case?
I use Oracle in two systems. The first one is called the Complaint Management System, and the second one was for Human Resources for the Ministry of Electricity in Iraq.
The Complaint Management System is related to a call center. There is a call center responsible for writing down the complaints from the customers about their network electricity. If there is an error they reach out to us. There is an operator there writing down this complaint using his terminal. There are many different call centers in the country and all of them write up these complaints using the Oracle Database.
What is most valuable?
Oracle has always been a wonderful database.
It is reliable. It's very stable.
The solution has everything you are looking for in terms of features on offer. It's very complete.
What needs improvement?
The solution can be quite expensive. It would be ideal if they could work on the pricing model in order to figure out how to lower the licensing.
It takes time to learn Oracle. There's a bit of a learning curve. It's not easy to use at first, however, slowly, day by day, you can get and develop your skills.
There are a lot of YouTube videos and tons of material on Google that you can access. You can also easily find so many training institutes all over the world if you really want to understand aspects of the product. It would be ideal if Oracle could initiate some sort of learning center in Iraq. Even if it's just on Youtube, if it can be catered towards Iraqis to showcase the technology in the form of online Youtube videos or webinars, it would be extremely useful for expanding the solution within the Iraqi market. Right now, competitors like Microsoft can easily come in and just say "here's what we do, and at less cost than Oracle".
The initial setup is a little complex.
For how long have I used the solution?
I've been using the solution for about ten years at this point. It's been around a decade, and therefore I've used it for quite a while.
What do I think about the stability of the solution?
The solution is stable most of the time. Unfortunately, I faced a few different issues. I was luckily able to solve them.
It's very important, if you choose Oracle as a solution, to also get the support as well. You can technically live without it, however, if you run into issues, Oracle can help you when you have the support that they offer.
In my case, I didn't have support so I had to kind-of feel around for a solution. I made the mistake, after the first year, of not renewing my support and I really should have.
What do I think about the scalability of the solution?
The solution is scalable. If a company needs to expand it outward, it can do so.
How are customer service and technical support?
While it's my understanding that technical support is good, frankly, for the first year, I didn't ask them for any help. Therefore, I don't have any experience with Oracle support.
That said, I have full faith that they will respond very well to any issues.
In my case, I had support for the first year of service and then did not renew it. You really should renew though.
How was the initial setup?
The initial setup was not really so straightforward. It's actually rather complex.
There are two ways to start with Oracle. You can go in by yourself and try to learn as you go or you can study a bit at an institute or school so that you can get pretty comfortable with the product. If you have some knowledge, there's less of a learning curve during installation.
What's my experience with pricing, setup cost, and licensing?
The support does cost extra, however, it is worth the extra money. It really comes in handy if you run into problems.
What other advice do I have?
We're just customers and end-users. We don't have a partnership or special business relationship with Oracle.
I really enjoy using the solution. It is stable and reliable.
It's more expensive than Microsoft's options, however, I personally prefer working with it. It's worth the extra money.
Aside from stability issues and a certain level of complexity, it's quite a good solution. I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Data Analytics and Business Intelligence Manager at a computer software company with 201-500 employees
Feature rich, stability like a shield and installs fairly easy
Pros and Cons
- "When we are not able to solve a problem we immediately contacted Oracle support team to help us solve it."
- "If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install."
What is most valuable?
I would refer to Oracle's solution like a shield, it is very stable and has many features.
What needs improvement?
They could improve on making changes to their software faster, they are a large company and sometimes changes are slow. Also, Oracle can improve themselves in the cloud for Microsoft Azure systems.
For how long have I used the solution?
I started using the solution 12 years ago.
How are customer service and technical support?
When we are not able to solve a problem, we immediately contacted Oracle support team to help us solve it. They normally respond in a timely manner.
How was the initial setup?
The installation can be easy. It depends on what you install. If you just install a database, it's easy but if you install some other programs it can be a little bit longer and difficult to install.
What about the implementation team?
We have a team of approximately 10 technicians working on the deployment. Sometimes the deployment of the product can reach some barriers, not because of a fault of Oracle but sometimes the hardware systems being installed on are older and can cause some problems.
What's my experience with pricing, setup cost, and licensing?
It would be a benefit if there were different pricing levels to help different size businesses. The product is a bit expensive compared to other competitors.
What other advice do I have?
I would recommend Oracle Database, I love Oracle.
I rate Oracle Database a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Data Architect at a computer software company with 10,001+ employees
Simple to use and stable, with detailed documents for easy install
Pros and Cons
- "it is very easy to use the product."
- "Customer support could be faster, you currently have to write your issue to them and then they will get back to you after 24-hours."
What is most valuable?
It is very easy to use the product.
For how long have I used the solution?
I have been using the product for many years.
What do I think about the stability of the solution?
We currently have 18 people in our organization using this product. I find it to be a stable product.
How are customer service and technical support?
Customer support could be faster, you currently have to write your issue to them and then they will get back to you after 24-hours.
How was the initial setup?
Depending on the product used, the installation time can vary. The installation was easy and straightforward. The supplied instructional documentation for install is clear to follow.
What other advice do I have?
I rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Regional Head Customer Experience at a financial services firm with 10,001+ employees
Scalable and stable but queries performance needs improvement
Pros and Cons
- "It is a stable product. In terms of recovery, if there is a failure or some kind of fault, we can recover the data. We do not lose it."
- "The queries performance could improve compared to other products."
What is our primary use case?
We use the solution to store all of our application's data in the database.
What needs improvement?
The queries performance could improve compared to other products.
For how long have I used the solution?
I have been using the solution for over 15 years, almost 20 years.
What do I think about the stability of the solution?
It is a stable product. In terms of recovery, if there is a failure or some kind of fault, we can recover the data. We do not lose it.
What do I think about the scalability of the solution?
The scalability is depending on your infrastructure, if you have the hardware then you can expand it, it is all configurable. Our whole database house is running it and it has been fine.
Which solution did I use previously and why did I switch?
I have used Aruba previously which was faster at processing queries.
What other advice do I have?
I would recommend this product.
I rate Oracle Database a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DBA Dept. Manager at a computer software company with 501-1,000 employees
Flexible, with helpful features such as Application Clusters and Data Guard
Pros and Cons
- "Oracle Database is very flexible."
- "The price of the Oracle Database should be cheaper."
What is our primary use case?
You can put any application on Oracle, but it is especially used for financial and billing use cases.
What is most valuable?
Oracle Database is very flexible.
Two of the valuable features are the Application Clusters and Data Guard.
What needs improvement?
The price of the Oracle Database should be cheaper.
For how long have I used the solution?
I have been using Oracle Database for approximately 20 years.
What do I think about the stability of the solution?
The stability is good, and we plan to continue using it in the future.
What do I think about the scalability of the solution?
This is a scalable product. You can grow, and you can add things to do. We have approximately 10,000 users in our organization.
How are customer service and technical support?
I use technical support once in a while and I find that they are improving. Over the years, there has been a big improvement in terms of support.
Which solution did I use previously and why did I switch?
Prior to Oracle, I ran Adabas. Currently, I also use MySQL.
How was the initial setup?
We have done hundreds of installations. Some of them are quick, whereas others take a long time. There is no one answer as to how easy or difficult it is to set up.
What about the implementation team?
We have five database administrations who maintain it.
What's my experience with pricing, setup cost, and licensing?
The pricing is expensive, which is a major issue. We pay a yearly maintenance fee.
What other advice do I have?
The Oracle Database is a monster, with many faces and many parts. It can be used for everything. I cannot see any room for major improvement, other than perhaps the price.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Professional Security Compliance at a computer software company with 10,001+ employees
Endless capacity and a stable platform; licensing formulation is unfortunately complicated
Pros and Cons
- "The solution has an endless capacity."
- "The licensing formulation is too complicated."
What is our primary use case?
We use this solution as a customer database for our client so all customer information is available through this product. I'm a senior professional security compliance officer and we are partners with Oracle.
What is most valuable?
I like that the solution has an endless capacity, there are no limitations and it's a stable platform.
What needs improvement?
The licensing formulation could be improved; it's too complicated and very rigid.
For how long have I used the solution?
I've been using this solution for a very long time.
What do I think about the stability of the solution?
It's a stable solution but there are bugs which I think is related to standards compliance. There are limitations in monitoring.
How are customer service and technical support?
Technical support is somewhat limited.
How was the initial setup?
The initial setup was complex. Compared to the implementation of Microsoft SQL, we needed skilled people to manage Oracle. Implementation took some weeks.
What other advice do I have?
I think this is a good solution because it's easy to administer and manage but it requires the right skilled people. It's not ideal for our requirements but it's improving, whether it's encryption or security, I know they'll get there eventually.
I would rate this solution a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Oracle Database Administrator at a comms service provider with 1,001-5,000 employees
Easy to scale, excellent stability with good performance
Pros and Cons
- "The most valuable features are stability, its backup and recovery, and its performance."
- "I am not very satisfied with the support at times. You don't always get the support at the time you want and need it."
What is our primary use case?
We mainly use the Oracle Enterprise Edition, and in the first days of 2021, we will be installing Oracle Exadata cloud for our customers.
What is most valuable?
The most valuable features are stability, its backup and recovery, and its performance.
What needs improvement?
I am not very satisfied with the support at times. You don't always get the support at the time you want and need it.
The price could be better.
My experience has been perfect, but there is always room for improvement for everything.
For how long have I used the solution?
I have been working with this solution for more than 20 years.
When I first started I was a developer, now I work as a database administrator, consultant, and integrator.
What do I think about the stability of the solution?
This solution is very stable,
Stability is one of its main advantages.
I would rate the stability of this solution an eight out of ten.
What do I think about the scalability of the solution?
In terms of scalability, it's a very powerful tool.
If you are using real application clusters, now after many years, it's very easy to expand your environment.
When you compare it to scaling 10 years ago, it's much easier now to expand the environment.
I would rate the scalability an eight out of ten.
How was the initial setup?
Now after many years it's straightforward.
With the many different environments, it can get complicated at times.
When there are too many operations systems with too many hardware platforms, such as HP-UX, Solaris, UNIX, and Windows.
It's common at times to have some issues, but it's not something that can't be resolved.
What's my experience with pricing, setup cost, and licensing?
It's not cheap, but sometimes, you get what you pay for.
It's expensive.
What other advice do I have?
Depending on the budget and the device, I would recommend this solution to others who are interested in using it.
If you have the money, then you should invest in this product, because you can't compare it with anything else on the market as far as a database is concerned.
I would rate Oracle Database a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Lead Developer at a healthcare company with 51-200 employees
Stable, with good real application security and support but the setup needs to be simplified
Pros and Cons
- "What I like most is the real application security."
- "The initial setup can be simplified."
What is our primary use case?
We are third-party administrators and we use Oracle Database as our main Database.
What is most valuable?
What I like most is the real application security. I have been working with it recently.
What needs improvement?
The initial setup can be simplified.
For how long have I used the solution?
I have been working with this solution since the beginning, for more than 20 years.
What do I think about the stability of the solution?
Stability is not a problem. It's more stable than other solutions.
What do I think about the scalability of the solution?
It's a scalable solution. We haven't encountered any problems. We use partitioning and sharding.
How are customer service and technical support?
Technical support is not a problem. We receive all of the technical support that we need.
How was the initial setup?
The initial setup is complex.
The installation of Oracle products is not usually as straightforward as dealing with Microsoft products for example.
What's my experience with pricing, setup cost, and licensing?
It's expensive. I would say that it is more expensive than other competing products.
What other advice do I have?
I recommend this solution to others who are interested in using it.
I would rate Oracle Database a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Delivery Head IT & IS at a non-tech company with 10,001+ employees
It provides scalability, stability, reliability, performance, and security
Pros and Cons
- "Scalability, reliability, and performance are what we are getting with this solution. It is highly scalable and has very good performance. It also has in-built monitoring and optimized optimizer. It is quite stable and secure. When it comes to integration, you can integrate it with other tools as well. However, we have been using Oracle Database within our own premises. So, it is kind of difficult for us to basically do a kind of integration with the outside software. We prefer to do things within our own premises."
- "There are SQL plan flips that are happening with version 12c. We would basically like to have the next version wherein we don't see such plan flips because they create performance issues. There are quite a lot of features that I would like to see, but this is the main one for now."
What is our primary use case?
We are primarily using it for software. We have a lot of software applications that are connected to this database.
What is most valuable?
Scalability, reliability, and performance are what we are getting with this solution. It is highly scalable and has very good performance. It also has in-built monitoring and optimized optimizer.
It is quite stable and secure. When it comes to integration, you can integrate it with other tools as well. However, we have been using Oracle Database within our own premises. So, it is kind of difficult for us to basically do a kind of integration with the outside software. We prefer to do things within our own premises.
What needs improvement?
There are SQL plan flips that are happening with version 12c. We would basically like to have the next version wherein we don't see such plan flips because they create performance issues. There are quite a lot of features that I would like to see, but this is the main one for now.
For how long have I used the solution?
It has been over 20 years since we have been using Oracle Database.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
It is highly scalable. It is scalable to the best of our needs. We have around 10,000 to 12,000 users.
How are customer service and technical support?
We have three levels of technical support. The L1 level support is in-house. For L2 level support, we have an infrastructure team. For L3 level support, we have a contract with Oracle, and whenever we need it, we get their input.
Which solution did I use previously and why did I switch?
We have been using Oracle since the time I have been working in this organization. I am not sure what was used previously. I am aware of 20 years, which is quite a long time.
How was the initial setup?
It was very easy to install. It takes around two hours. This is a production database, so there have been a lot of validations. We do a lot of pre validations and post validations.
What about the implementation team?
For these kinds of installations, we have an infrastructure team. We have people here who do the installation. We have four trained Oracle Database administrators.
What other advice do I have?
I would definitely recommend this solution. Oracle is already an established product. It doesn't depend on my recommendation.
We will keep using this solution because we need to keep our data within our premises for our business model. As of now, we have no plans to go to the cloud and use any of the cloud services.
I would rate Oracle Database a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a computer software company with 201-500 employees
The integration is a good aspect but the CRM could be improved.
Pros and Cons
- "The integration is a good aspect of Oracle."
- "CRM could be improved."
What is our primary use case?
Our users access the database via a Customer Relationship Management (CRM) system. It provides the basis of all the information in the company including information about suppliers, customers, and end-users. We have about 300 users.
What is most valuable?
The backup system is good. We back up all our key marketing data. The integration is a good aspect of Oracle.
What needs improvement?
CRM could be improved. What I mean by that is the CRM is composed of NetSuite and the Oracle database to perform the functions of a CRM. Both of these need to be improved. It is not very user friendly and there is not enough customization.
For how long have I used the solution?
I joined the company two years ago. The Oracle database is the only one we use that I know of. The database is deployed on a private cloud.
What do I think about the stability of the solution?
Stability is good. It is a very stable product.
What do I think about the scalability of the solution?
Scalability is good.
How was the initial setup?
The setup is difficult.
What other advice do I have?
I would rate Oracle database 7 out of 10. To get this up to 10 they would need to improve the interface.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Delivery Manager at a tech services company with 201-500 employees
Feature-rich, very secure, robust, and scalable
Pros and Cons
- "The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features."
- "When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time."
What is our primary use case?
I used it on-premises to implement core solutions for sandbags. Most of the time, I use the 11g version, but of late, I'm using version 12.
What is most valuable?
The database is very secure, robust, and scalable. It has all the features that you need, such as disaster recovery, replication, backup, etc. It comes with all the features.
What needs improvement?
When it comes to Oracle, the only complaint that I have is their support. For business-critical cases, finding support is a little bit difficult because of the timezone difference. They should provide faster support to resolve issues on time.
For how long have I used the solution?
I have been using Oracle Database for nine to ten years.
What do I think about the scalability of the solution?
It is scalable. The number of users using this solution depends upon the business. For example, a bank might have 4,000 or 5,000 community users.
How are customer service and technical support?
They should provide faster support to resolve issues on time.
How was the initial setup?
The initial setup is very straightforward. It takes a maximum of two hours, but it depends on your experience. If you know what you are doing, you can automate the entire process, and leave it to be done. From my experience, it usually takes 45 minutes to an hour.
What about the implementation team?
I implement it on my own.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
We are definitely going to keep using it. There is no better product than this. I would 100% recommend this solution to others as long as they can bear the cost. It is the best product, and it covers most of our needs.
I would rate Oracle Database a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Domain architect at a financial services firm with 10,001+ employees
Easy to set up on their engineered systems, but the support needs improvement and they are pricing themselves out of the market
Pros and Cons
- "It is easy to set up on their engineered systems."
- "It needs to be more stable, as recently we have experienced some issues."
What is our primary use case?
The primary use case of this solution is as part of our financial systems.
What is most valuable?
It is easy to set up on their engineered systems.
What needs improvement?
It needs to be more stable, as recently we have experienced some issues.
The support should be more customer-friendly.
The pricing should be reduced.
For how long have I used the solution?
I have been using Oracle Database for a few years.
We are using the latest version.
What do I think about the stability of the solution?
It used to be stable and scalable, however, we have had recent stability problems on the Exadata platform.
What do I think about the scalability of the solution?
We have the necessary number of people using the application.
How are customer service and technical support?
We have Oracle support but we are not satisfied with it.
It needs to be responsive, and more customer-friendly.
Which solution did I use previously and why did I switch?
We use different products for different requirements.
We are switching away from Oracle.
When it comes to storage, we are a large organization with many different databases. We haven't migrated between the databases, however, that is now starting to happen as we are moving off Oracle. We won't remove it completely, but we are moving away from it.
How was the initial setup?
It depends on how it is being deployed. For example, if you have multiple designs and you are deploying it on their engineered systems then it's not complex. But if you are running it on a traditional hardware system then it is slightly complex.
I don't know how long it would take to deploy on the monitoring systems, but on the engineering systems, it would take two to three hours.
What about the implementation team?
We did not use a consultant, vendor, or reseller to deploy this solution. We implemented the database ourselves. The engineering system is always done by Oracle, and we don't have a choice. Oracle always deploys the physical equipment.
We have a team of 12 to maintain this solution.
What's my experience with pricing, setup cost, and licensing?
They are pricing themselves out of the market.
What other advice do I have?
We will continue to use this solution in the future.
I wouldn't recommend Oracle Database to others who are planning to use it.
I would rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product manager at Metrodata Electronics Tbk PT
Competitive pricing, stable, and scalable
Pros and Cons
- "The pricing is very competitive. Oracle is still the number one database company. From the technical aspects, Oracle Database is the best solution for small, medium, and big industries."
- "I'm in Indonesia. From what I know, Ali Cloud has already built a center in Indonesia, and Google also has a data center in Indonesia. I have heard that Amazon will also build a data center in Indonesia, and the same will be with Azure if they deal with the Indonesian government. I'm quite appreciative of what Amazon has done by deciding to have a local data center. I expect Oracle to do the same, but Oracle doesn't seem to have plans to build a data center in Indonesia. This is something that needs to be improved. Oracle should follow all the other cloud providers who see a potential market in Indonesia. It would be better for Oracle to be equal to other cloud providers and have a data center in Indonesia so they can compete. Having a local data center means that they can avoid performance issues, the latency of the network, and all the things that are related to the network for internet-based solutions. Customers in Indonesia expect a local data center."
What is our primary use case?
I have been using as well as selling Oracle Database from version 8 till version 19C. We have on-premises and cloud deployments.
I am working on cloud-based solutions. We are introducing Oracle Cloud infrastructure to our internal sales teams to show that Oracle has an Oracle Cloud as well, and it is called Oracle Cloud Infrastructure.
What is most valuable?
The pricing is very competitive. Oracle is still the number one database company. From the technical aspects, Oracle Database is the best solution for small, medium, and big industries.
What needs improvement?
I'm in Indonesia. From what I know, Ali Cloud has already built a center in Indonesia, and Google also has a data center in Indonesia. I have heard that Amazon will also build a data center in Indonesia, and the same will be with Azure if they deal with the Indonesian government. I'm quite appreciative of what Amazon has done by deciding to have a local data center. I expect Oracle to do the same, but Oracle doesn't seem to have plans to build a data center in Indonesia. This is something that needs to be improved.
Oracle should follow all the other cloud providers who see a potential market in Indonesia. It would be better for Oracle to be equal to other cloud providers and have a data center in Indonesia so they can compete. Having a local data center means that they can avoid performance issues, the latency of the network, and all the things that are related to the network for internet-based solutions. Customers in Indonesia expect a local data center.
For how long have I used the solution?
I have been using Oracle Database for almost ten years.
What do I think about the stability of the solution?
It is stable and scalable. Stability and scalability are our prerequisites for all cloud solutions. A solution must be stable and scalable to be used. Oracle has already covered that part.
What do I think about the scalability of the solution?
It is scalable. Many customers of ours are using Oracle Database as their database infrastructure. Our customers are from all industries, such as communication, manufacturing, distribution, retail, etc. We plan to keep selling this solution.
How are customer service and technical support?
We have our own technical support to help customers to implement or maintain Oracle solutions.
How was the initial setup?
The deployment and activation process is similar to other cloud providers. The cloud deployment takes around 45 hours because you need to activate the services after Oracle provisions the services. After a customer orders for the cloud, Oracle provisions the services. The service is ready maybe in a week. Oracle sends us an email to activate the services.
What about the implementation team?
We have consultants to deploy Oracle Cloud Infrastructure and Oracle solutions in our company. We have around 20 engineers who are Oracle Certified or Oracle Database Professionals.
We provide services for implementation as well as for after-sales and maintenance if customers take our technical support. We have enough technical support to help customers to implement or maintain Oracle solutions.
What's my experience with pricing, setup cost, and licensing?
Its price is already low. Oracle has a competitive and cheaper price as compared to others. Oracle Cloud is cheaper than other clouds. The pricing is very competitive for Oracle Cloud to be in the market. Their pricing makes customers interested in using this product even though Oracle doesn't have a local data center at this moment.
What other advice do I have?
It is the cloud era, so everyone is talking about cloud solutions. Oracle must improve its solution to be equal to other cloud providers. Oracle Cloud still has a data center out of Indonesia as compared to other competitors who already have a local data center in Indonesia. A provider with a local data center will be the best if you are using an internet-based product or a cloud-based solution.
Customers will prefer a solution that has a local data center because it eliminates the problems related to the network and performance. If Oracle has a local data center, the only thing that a customer will have to consider is the pricing. Oracle already has cheaper pricing than others, but cheaper pricing is not enough for a cloud solution at this point. Customers also expect good performance when they are accessing the cloud.
I would rate Oracle Database a nine out of ten. I cannot give it a ten because there is no perfect product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Divisional Manager at a financial services firm with 1,001-5,000 employees
A robust solution with valuable concurrency, consistency, and security features
Pros and Cons
- "The concurrency, consistency, and security features are the most valuable. It is also a very robust solution."
- "There are plenty of options and features in this solution, but they are, somehow, not being used very well. Therefore, training and support should be increased and improved for this solution. They can make people aware of how to make proper use of their server so that people can optimize it because its cost is just too much. They can provide training on the policies and procedures to be used for archiving and all such things. There should be some kind of segregation in licensing. With a full license, all options should be available. There should also be a basic license with limited functionalities. This kind of basic license would be useful for us because we don't use most of the functionalities."
What is our primary use case?
We use it for our business purposes.
What is most valuable?
The concurrency, consistency, and security features are the most valuable. It is also a very robust solution.
What needs improvement?
There are plenty of options and features in this solution, but they are, somehow, not being used very well. Therefore, training and support should be increased and improved for this solution.
They can make people aware of how to make proper use of their server so that people can optimize it because its cost is just too much. They can provide training on the policies and procedures to be used for archiving and all such things.
There should be some kind of segregation in licensing. With a full license, all options should be available. There should also be a basic license with limited functionalities. This kind of basic license would be useful for us because we don't use most of the functionalities.
For how long have I used the solution?
I have been using Oracle Database since 1988.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
It is scalable. We have around 2,000 users, and they use it daily on a 24/7 basis.
How are customer service and technical support?
We don't use Oracle support. There is an administration team, and they get in touch with Oracle. I only get in touch with our administration team.
Which solution did I use previously and why did I switch?
We are also using Microsoft SQL Server. Oracle Database has more advantages, but Microsoft SQL Server provides value for money.
How was the initial setup?
I don't set it up, but from what I know, it is not very difficult.
What about the implementation team?
We take the help of the agents from whom we buy the support. For its maintenance, we have two people. One person is from our company, and the other person is provided by Oracle.
What's my experience with pricing, setup cost, and licensing?
It is very expensive. We pay in dollars, so the inflation and conversion cost is also there for us. They charge on a yearly basis for the license.
What other advice do I have?
They are coming up with lots of features that will allow a lot of work to be done with respect to the database. They are going to give JSON storage, where JSON objects can be directly stored.
I would rate Oracle Database an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Database Administrator Engineer at a comms service provider with 10,001+ employees
Straightforward to install, stable, and scalable
Pros and Cons
- "Oracle is a stable product and we plan to continue implementing it."
- "The cost needs to be reduced because right now, all of our customers are asking us about how they can migrate to any open-source database."
What is our primary use case?
I support the backend and administration tasks for the databases in my organization, and for our clients, and Oracle is one of the products that I work with. The tasks I perform are things like creating the database and then maintaining it. I do not work with specific use cases but rather, provide support for them.
All of our databases are accessed remotely and are hosted on Linux servers. It is not always easy to manage, considering things like the firewalls that are in place, so we have our own scripts for this.
What needs improvement?
The cost needs to be reduced because right now, all of our customers are asking us about how they can migrate to any open-source database. This is a very common question and I have been checking our ability to migrate, as well as the tools that we have for doing so, to a product like PostgreSQL.
Oracle is an RDBMS, although most of our customers are now moving towards Big Data. There are open-source databases and you don't need a schema. You can store whatever you want. I would like Oracle to do more for Big Data in the future.
For how long have I used the solution?
I have been using Oracle Database for more than 12 years.
What do I think about the stability of the solution?
Oracle is a stable product and we plan to continue implementing it.
What do I think about the scalability of the solution?
This is a scalable solution.
Which solution did I use previously and why did I switch?
We deal with many database products including Oracle, MySQL, PostgreSQL, and others.
How was the initial setup?
The installation is straightforward. We have both on-premises and cloud-based deployments.
The amount of time required for deployment depends on whether it is a single instance. This time of installation may take 30 minutes. Our installation scripts make it easy to do.
What about the implementation team?
We handle all of the administration tasks including implementation, installation, daily operation, as well as backup and recovery procedures.
In some cases, we have to provide high availability for our customers. Some of them may already have a cluster, so we would implement it. We also provide technical support to them.
We are a team of 10 database administrators.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product.
What other advice do I have?
This is certainly a product that I recommend for large enterprises. However, for smaller companies, we can use an open-source database. That said, if you need something that is highly available and scalable then you have to choose Oracle Database.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
Manager at WSI
Reliable solution that is transparent to the end users
Pros and Cons
- "It is a reliable database warehouse solution that is transparent to the end user."
- "The pricing is the one sticking point for the solution because it is very expensive."
What is our primary use case?
I am an end-user of the Oracle database. The only use of Oracle is the repository of the data. So from the end-user side, it is transparent. A database is a good database if it does not slow down production or data processing. That the database prevents data from being exposed to any malware or any malicious scripting is a good idea. Oracle has these capabilities.
What is most valuable?
Oracle is simply a reliable data warehouse for us.
What needs improvement?
Our Oracle database is very expensive, so probably the cost is an area that can be improved. The cost of the product.
The actual features that might need to be improved is a question that is better answered by any IT person or administrator because they know specifically what are the limitations and what the challenges that they face in using the product or the brand.
On the end-user side, it is all transparent and we depend completely on the administration to care for the stability of the product. So we do not know what they experience on the administrative end as we are isolated from those issues. I don't know if the services are slowing down or if there's an issue and the product is not performing as expected.
If something happens and there is a switchover to using the back-up or something like that, we do not see any of that as end-users.
For how long have I used the solution?
I have been using the product for about 12 years with the same company.
What do I think about the stability of the solution?
I do not have any idea about the specifics of the stability because that is usually taken care of by the IT department. From an end-user standpoint, the stability is very good. At least that is the case for us as the IT department is doing their job.
What do I think about the scalability of the solution?
But definitely as of this moment, due to the COVID crisis, we are not going into the direction of expanding any software or hardware inventory. Everything was put on hold to maximize the usage of current assets.
But of course, Oracle is a scalable solution. We are hoping to go in that direction. If you have a solution that is not scalable, then you probably will be left behind. All software seems to be taking that direction in offering scalability and flexibility.
Oracle can be deployed into whatever architecture you have right now. Whether it be on-prem, on the cloud, or a mix or hybrid. Probably that is a good point for Oracle.
How are customer service and technical support?
I have not heard about any problems with technical support from Oracle and I also do not hear about any escalations regarding support from our IT department. I have not heard about any reports that the Oracle Database has been down.
So the product is good and the back-end support is good.
Which solution did I use previously and why did I switch?
We have been using this Oracle solution from the time that I arrived at this company so there has not been any other product in use.
How was the initial setup?
The setup is taken care of and maintained by the IT and administration.
What's my experience with pricing, setup cost, and licensing?
I am not exactly sure of the precise cost, but I do know that the cost of the product is very expensive compared to some other solutions. Even though we are in a third world country, we do not enjoy any discount for our situation and economy.
Which other solutions did I evaluate?
As far as I am aware this is the only product that was considered because of its reputation and performance.
What other advice do I have?
The advice I have for other people considering this solution is that if they have money then they should go for it. We do not experience performance issues or trouble with throughput.
It is probably a good idea to do some research for use in documentation which can be searched or located on the Internet. I think every company that is looking into creating value from their software assets, they have to do research or evaluation first on the Internet.
They should be sure, before making an investment that the product fits their requirements, probably they will contact a distributor or supplier to get the product.
The next important step would be the proof of concept. They must try to do a POC or work with a demo and see if the Oracle Database can solve the pain points that they are having right now.
One factor they can not forget is the budget. If the product fits their needs but not their budget, they will have to try to fit their budget to the product and make it work perhaps by scaling usage.
On the scale from one to ten, with one being the worst and ten being the best, I would rate Oracle Database as probably around and eight-out-of-ten. That is a good rating. The price is really the only thing which is holding it back from a better score.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at a tech services company with 201-500 employees
Great performance, very easy to use, and extremely stable
Pros and Cons
- "The performance of the solution is impeccable."
- "While working with 20-30 terabytes is okay using this solution, if you have Big Data, data that's much bigger than that, you will run into issues. It's a problem I have right now. They should support much more data."
What is most valuable?
The performance of the solution is impeccable.
The simplicity and ease of use is fantastic. Compared to other databases, it's not a complex tool to manage.
What needs improvement?
While working with 20-30 terabytes is okay using this solution, if you have Big Data, data that's much bigger than that, you will run into issues. It's a problem I have right now. They should support much more data.
Aside from that, the solution isn't lacking any features that I can think of. It's an almost perfect solution, aside from the data issues we face.
For how long have I used the solution?
I've been using the solution for many years. It's been a long time.
What do I think about the stability of the solution?
The solution is extremely stable. There are no problems with it there. There aren't bugs or glitches. It doesn't crash or fail. It's completely reliable.
What do I think about the scalability of the solution?
Scalability is a problem for us. We need something that can handle Big Data. By Big Data, I mean more than 30 terabytes of data. Anything under that, and the solution might scale okay, however, for us, scalability is a problem because of the vast amounts of data we need to work with.
How are customer service and technical support?
Technical support is excellent. They're really great. I have no complaints in regards to the level of support they provide to us. We've been satisfied with their service.
Which other solutions did I evaluate?
I've looked at Axway Data, and it is a very good solution as well, however, it is a bit expensive and offers little support for very Big Data.
What other advice do I have?
We work closely with many integrator companies, however, we don't have a business relationship with Oracle. I'm a technical architect, so I just make some recommendations, and that's all.
I'd recommend the solution, so long as you aren't working with very very Big Data like we are. I could also recommend Axway, which I believe is also good.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Head, Database Administrators at Ecobank Transnational Incorporated
Very robust, ideal for companies that need mission-critical databases, and extremely mature
Pros and Cons
- "The solution has very robust integrity due to how it is designed and implemented."
- "The solution can be quite expensive for small and medium-sized enterprises. Not too many companies can actually afford the pricing."
What is our primary use case?
We work with a bank and our core banking application sits on Oracle Database. Most of the applications in our ecosystem are all developed on Oracle RDBMS, so Oracle Database. They are all running mostly on Oracle Database. I'd estimate that 75-80% of our applications all run on Oracle Database in our environment.
What is most valuable?
The solution has been around for a long time, so it's very mature. We've used various versions, from 8 to 12 c. The RDBM has a strong reputation.
The solution is able to run on different types of machines, from IBM AIX to UNIX.
The solution has very robust integrity due to how it is designed and implemented.
The security is very tight. Users can be very sure of Oracle's safety. It has a variety of different security layers that make it very, very safe.
Oracle offers a great disaster recovery tool called Oracle Data Guard, which is fantastic.
The solution has very good failover capabilities. You can do it manually or automate the process if you like. It's all very transparent.
You can query around the rack as well you call it the rack cluster. There's great availability. It helps to handle high availability within the nodes. Even if you have a problem with one server, the others are still available and will continue the job without going down.
We work in a back-end environment that is mission-critical, and we cannot afford downtime. Oracle is a perfect solution, as it will never go down. Customers will always be served at any point without experiencing a delay, which is of vital importance to banking.
Oracle is constantly working to improve its products. It now offers AI and machine learning capabilities to run queries.
There's lots of research and development being done constantly. This ensures they are always one step ahead of other databases.
What needs improvement?
The solution can be quite expensive for small and medium-sized enterprises. Not too many companies can actually afford the pricing.
The way it is designed, there are a lot of constraints on the solution. Everything doesn't just happen at once.
Oracle doesn't handle SQL. You can use other products for that instead, including another Oracle product. If you need SQL, you can use MongoDB, MariaDB, or the Cassandras.
For how long have I used the solution?
I've been using the solution for fifteen years now.
What do I think about the stability of the solution?
Oracle Database is 200% stable. Most of the time when you have issues, it's not with Oracle but with the applications that are running on it that are not properly tuned. Oracle, however, if absolutely reliable.
The causes on the application end need to be properly looked at and tuned up properly, to reduce the overhead costs that are there. The loads are something we can have effect if we need to, and that's where we usually see problems.
What do I think about the scalability of the solution?
We do a lot of scaling. When we need to scale, we need to go through the Change Application Board at the company to make sure everything is properly documented, and everyone is made aware of the changes. When you scale or make changes on the system, it doesn't lead to downtime. that's extremely important to note. We use a rank model where you do changes one node at a time.
Ultimately, the solution is very easy to scale.
How are customer service and technical support?
We are satisfied with technical support.
However, people need to know how to manage Oracle support. Around here, we added what we call Advanced Customer Support, Oracle ACS. This is white-glove service for items that are of critical importance.
With Advanced Customer Support, if they need to fly down, they will fly down and come directly to you to help you look at further into very critical issues. With their premier support, which is still quite good, I would rate them 90%, however, with ACS, I would rate them 100% satisfactory.
Which solution did I use previously and why did I switch?
I've worked with other databases in the past.
In terms of the ruggedness of the database, especially in relational databases, I find Oracle design very strong. I want to believe that so many of the other databases that started coming up were trying to imitate what Oracle had. However, when you talk about databases holding data, they are managing very large databases, Oracle is still what you would want to go for.
For smaller data, there are other relational databases that are good. However, if the customer must have a response that will be like the speed of light, then you still have to go for Oracle.
How was the initial setup?
The difficulty of the initial setup varies. It depends on the company and who is setting it up. The truth of the matter is that you need a little bit of experience to be able to manage Oracle. That is why not every Database Administrator that does it for Oracle is a specialist in running it on a Unix level environment. Once you are able to get to that level, there is a pretty good graphical user interface that brings you through the selection process. You need SPS to do some form of tuning.
Were paid to set up the solution appropriately. We try to mitigate any performance issues and to lay out the parameters. You really need to look at memory and to look at your LGA to have a successful implementation. It all requires quite a bit of knowledge. You can't just be experienced in databases; you need to be experienced specifically in Oracle. In that sense, overall, it's not too straightforward.
To deploy the solution, the amount of time also depends on a lot of factors, including the person's experience with Oracle, and the company's overall requirements. With my experience, I can do it within a few hours.
For deployment, you would need a small team to assist in the process. You must always ensure the continuity of the business, so it's smart to not just rely on one person. If your database has two terabytes of data, you'll need a solid team with a minimum of five people on it. That way, everything is managed competently and everything is proactively monitored. For the bank, we have a team of 15 people managing the entire database for the group.
What's my experience with pricing, setup cost, and licensing?
This solution is definitely geared towards larger enterprises. It's quite expensive.
What other advice do I have?
Currently, we're using the 12c version fo the solution and we're migrating over to the 18c version soon. We're mostly using the on-premises versions, however, we're likely to migrate over to the cloud in the future.
Having used other products, I can say that hands down Oracle DB is a fantastic product.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product manager at Metrodata Electronics Tbk PT
Great for building disaster recovery systems, very stable, and offers good scalability
Pros and Cons
- "On-prem, Oracle is the number one database technology."
- "Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance. In reality, if they are using ii with a big workload, sometimes the performance is not increasing, and can sometimes actually impacts it in such a way that there's some degradation in the performance."
What is most valuable?
The best feature on Oracle Database is the Data Guard. It's great if you want to build some sort of disaster recovery solution.
ARC is one of the best features. It's quite simple and flexible. It offers really simple guidance that helps make using it a breeze.
On-prem, Oracle is the number one database technology.
What needs improvement?
Oracle needs to improve its cluster technologies. They need to improve in the cluster technology using ARC due to the fact that sometimes people think that they have a redundant server when they are using ARC with the cluster and think that will increase the performance. In reality, if they are using ii with a big workload, sometimes the performance is not increasing, and can sometimes actually impacts it in such a way that there's some degradation in the performance.
Oracle has covered all the aspects of the market requirement. Let's say someone who searches for a security solution that has high availability, security, manageability, and performance. That's all of the IT requirements, basically, and they are all covered by Oracle. There aren't features lacking, in that sense. That said, while that's a true statement in terms of on-premises deployments, and Oracle really is is the number one database technology, when it comes to the cloud, it's still a question about how good Oracle really is. Most of our customers are using Azure or maybe AWS. Not Oracle. That's the one area that Oracle should improve.
For how long have I used the solution?
I've been working with the solution for 11 years. I mostly only handle the core technology.
What do I think about the stability of the solution?
Right now, I would say that Oracle is one of the best solutions for our customers in terms fo stability. If they handle big productions or process a lot of paper, this is the perfect choice for them.
What do I think about the scalability of the solution?
If they need to, companies can easily add more nodes to the cluster. It's easy to use its cluster technology to scale. I would say it's rather easy to expand the solution if you need to.
How are customer service and technical support?
If we talk about the MOS, My Oracle Support, it's more of a self-service. Currently, sometimes it's not as reliable as we wish it was. Mostly, our internal team handles support as we can't really rely on Oracle. We'd only go to them if the problem is related to the product, for example, if it's got some bugs or something like that. For troubleshooting, our customers come to us for assistance. From a technical aspect, we are quite confident that we can support all of the customer's needs ourselves without using Oracle.
Which solution did I use previously and why did I switch?
We previously used MySQL, although that too is an Oracle solution. It's part of our portfolio alongside Oracle DB.
What's my experience with pricing, setup cost, and licensing?
When people talk about Oracle, especially Database, most of them mention that Oracle is an expensive product. However, if it's suitable or not or if it really is "expensive" depends on their requirements. Today, Oracle is one of the best choices, regardless of pricing.
Even though on paper their pricing looks expensive, everything can be negotiated. Companies may be able to come to an understanding with Oracle at a price point they can accept.
Which other solutions did I evaluate?
In our market, there are a lot of open-source products like EnterpriseDB. There are also commercial products like PostgreSQL. With Postgre you have to have MySQL with it right now.
If a customer prefers to use an open-source product, I'm quite confident with MySQL.
What other advice do I have?
We are an Oracle Platinum Partner.
I'd first advise any company considering Oracle to learn the benefits first before they talk about the pricing. We like to do an assessment with the customer right away. The first thing we need to know is their pain points and basic requirement and also if they have a common problem in their system. I will judge that against the benefits of Oracle's technology, which is in the database. At the end of the day, if the features can solve your problem, then money comes as a secondary concern.
I'd rate the solution nine out of ten. There isn't a perfect solution on the market, however, this comes pretty close.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Manager at a financial services firm with 1,001-5,000 employees
Transactional data storage that can be traced and directed to an FTP server
Pros and Cons
- "The feature that I worked with and that excited me the most is one that is not available in other databases, and it involves the use of Java Runtime."
- "The integration with other vendor solutions needs improvement. It is difficult to connect to other hardware."
What is our primary use case?
The primary use case of this solution is in a financial institution to store our transactional data.
What is most valuable?
This product has a number of features. The feature that I worked with and that excited me the most is one that is not available in other databases, and it involves the use of Java Runtime.
There is also a feature that will trace the transaction and direct them to an FTP server. That was excellent. It is provisioned with very little additional cost.
What needs improvement?
The database has a lot and not everything is known to every user. The licensing is a bit complicated.
I am trying to configure the GoldenGate and I find that you have to connect to the classic one in big data, I should use only one instead of two to stream the data to streaming platforms.
The integration with other vendor solutions needs improvement. It is difficult to connect to other hardware.
I would like to see more focus on the features that are supporting the new technology, rather than just focus on the hardware.
For how long have I used the solution?
I have been working with Oracle Database for approximately seven years.
What do I think about the stability of the solution?
This solution is stable and we have not had any issues.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and technical support?
We have subscribed to the site, where we can ticket the problem. There is a library of issues that have been recorded worldwide. You can search the library resources to find your problem and follow that research to resolve it.
How was the initial setup?
The initial setup was straightforward. The challenge comes with performance tuning, where you need more experience.
What other advice do I have?
I do more than 70% of work on an Oracle database, which is why I would recommend it to others.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at Payfront Technologies India Pvt Ltd
Good database with good processing and very good stability
Pros and Cons
- "From a database product perspective, I would say, they're good in what they provide. There's not much concern."
- "If their database encryption features could come in bytes, that would be a major improvement. They should bring the encryption model to their standard databases as well."
What is our primary use case?
We primarily use the solution for auditing purposes.
What is most valuable?
The best feature of the solution is the capability of running extreme processes for database processing requirements.
From a database product perspective, I would say, they're good in what they provide. There's not much concern.
What needs improvement?
For our organization, the price is the main factor that needs improvement. They charge you exorbitantly for a license, and, I would say, they are not doing justice to today's industry requirements when it comes to a pricing model. They talk about cloud hybrid on-prem solutions, and they tell you that you have a cloud solution that will benefit your company considerably, however, it's just a lot of cut-throat pricing that they offer.
From the perspective of using the database in a legacy product, some people are usually stuck with it, and they need to continue working on that. That's a new thing they have not been able to change. The licensing model works in a different way altogether. It's not really very friendly for management to take decisions when it comes to executing licensing right for a product like this.
If their database encryption features could come in bytes, that would be a major improvement. They should bring the encryption model to their standard databases as well.
For how long have I used the solution?
We've been using the solution for about seven years now.
What do I think about the stability of the solution?
In terms of stability, it's got a little bit more stability than it used to be. It's good. It's been quite stable, however, I believe the stability is limited to a standard model of licensing that we are provided.
How are customer service and technical support?
Technical support has been very good for us. We have no complaints. We're satisfied with the level of service we've been provided. They are very helpful.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are very high. We feel the solution is price gouging its customers.
The solution has a standard license, which is different from an enterprise license. If you need the encryption feature, you need to go up to enterprise licensing which has a whole lot of other features that you may not even be using. Encryption is a top requirement in the industry, however, you're forced to use the enterprise edition if you need to use anything like this. That said, it is always better to go to a standard edition, which has more limited capabilities but can still fit into your product perspective.
What other advice do I have?
I'm not reselling this product. I'm using this for designing my own product, and I'm giving it as a solution to my customer. If I need to work out pricing for my customer, there may be my own raw materials that come into play.
The raw materials that come into play should be considered in order to make a better pricing model, which in turn can help me get a better solution for my clients. If the base product that you use is so expensive, like this is, it doesn't make sense. I would start looking at other products. That's what I'm doing. I need to better scale my capabilities.
I'd recommend Mongo Database over this product for that reason.
I'd rate the solution overall eight out of ten. It's very good. It's just a bit too expensive for my purposes.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Manager at Lactanet
Reliable and robust with good support
Pros and Cons
- "The reliability is the solution's most valuable feature. We've had great success with the solution."
- "The main thing we find could use improvement is the licensing costs. It is quite expensive relative to other database vendors. Cost always comes up as an issue for us as we consider upgrade paths. It's not as easy as we would like it to be."
What is our primary use case?
We work in agriculture, and where we're located we have two sites in two separate cities in Canada. These are all transactional databases and they have information in them about the dairy industry in our country. We use it for storing data related to dairy cows, dairy farmers, or farmers in general, and we have all the information in the transactional database that holds everything from billing to individual animal data. We probably have about 12 terabytes of data on the Oracle databases.
How has it helped my organization?
The reliability and the ability to store all the information we need is how it helps us the most. I don't know the metrics of the top of my head, I just know it works.
We decided to use Oracle from the start because of its reputation of robustness. It provided us with everything that we needed.
What is most valuable?
The reliability is the solution's most valuable feature. We've had great success with the solution.
The ability to do all the programming we need in one solution is great.
The support has been very good over the years.
What needs improvement?
The main thing we find could use improvement is the licensing costs. It is quite expensive relative to other database vendors. Cost always comes up as an issue for us as we consider upgrade paths. It's not as easy as we would like it to be.
While we really like Oracle, it's difficult sometimes to upgrade from version to version.
I'd like to see the high availability option become available in the standard edition. We have a couple of databases that are still in the standard edition, and we'd like to be able to back those up and have higher availability.
For how long have I used the solution?
We've been using Oracle for a long time. We originally started using it in 1999 just before the Y2K crisis.
What do I think about the stability of the solution?
The stability is very good. I'd rate it ten out of ten. We have some databases that run for a year without rebooting or anything, so I would describe it as very stable.
We do have a couple of international projects for our users that will be accessed from other countries, but it's currently stable.
What do I think about the scalability of the solution?
There's no problem with scalability. It's quite easy for an organization to expand if they need to.
We have many users on the solution, including myself, and I have an administrator role. We have five database administrators that manage the day to day operations of the database. Then we have about 20 developers that develop different applications or make changes to the database for us. There are also internal users. We probably have, I'd say, 500 employees that have access at any given time. Our customers also have access. In total, we have about 15,000 people on the solution.
How are customer service and technical support?
Technical support, on a scale of one to ten, I would give a seven. There are some things that take a little bit longer to resolve than others, however, overall, I would say it's good. It's not very good. It's not excellent. It's good.
Which solution did I use previously and why did I switch?
We haven't gone anywhere else and tried any other database software. We did previously use IBM's Mainframe 20 years ago.
The reason why we switched was because we were changing our data center. It's a little bit complicated, but there used to be four organizations that did the same thing we did. And due to the Y2K scare, we decided to merge all these organizations into one data center. It was more of consolidation from different technologies into one Oracle technology.
I was not really involved in that migration. I was there, however, I didn't have a role in it. Oracle was ultimately chosen based on the robustness and they had.
How was the initial setup?
It was a very big undertaking. We moved from an IBM mainframe. With regards to Oracle, the set up was, I would say, easy, however, when you're building a database, there's a lot of things to think of. That's not really the database's problem. You have to think of and plan out your table structure. You have to think of how you're going to set up your database.
The deployment happened 20 years ago. It was a very big project. The implementation took a year to migrate our existing data into an Oracle database. It went well, although it did take about a year to implement.
You need about five people to handle maintenance on the solution.
What about the implementation team?
We used a consulting firm to assist us in the implementation at the time. The experience was good at the time. Still, it was 20 years ago. They're actually out of business now. They may have gone out of business ten years ago, or merged with another company.
What's my experience with pricing, setup cost, and licensing?
Our licensing costs are between $40,000 and $50,000 per year. Those are the costs that cover maintenance and licensing.
We have an enterprise edition. We pay extra for features that are only available with this particular tier.
Which other solutions did I evaluate?
We did evaluate different databases, including IBM's Db2. And that was it at the time. Microsoft didn't exist back then for databases.
What other advice do I have?
We started using version 7 of Oracle, and now, after so many years on the product, we are up to version 12.
We have six different main production databases that we use for various things. They're all on-premise. They either run in a Linux environment or IBM AIX Unix environment. And we also use a backup Oracle cloud for backing up some of those databases.
The main advice I would give other organizations would be to prepare for the costs. Oracle is kind of more expensive than in most other database software. It's also important to have a good understanding of how Oracle works and the programming. It's quite specialized. However, if you're implementing a big database environment, you need to know that anyway.
Oracle is, I would say, probably the top database provider in the world. Having a big name, for us, was good because we've got other contracts from outside firms that trust us because we house our data with Oracle.
At the end of the day, you get what you pay for, and we don't mind paying more for the peace of mind we get from this solution.
I would rate the solution nine out of ten mostly due to the fact that it's a very solid platform and it's robust and it's scalable. It's the Cadillac of the database world.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Analyst at a logistics company with 501-1,000 employees
Robust, stable, and easy to use
Pros and Cons
- "We find technical support to be very responsive. They briefly describe everything on phone and we handle the operations. I'd say we've been more than satisfied with their level of service. They're quite helpful and knowledgeable."
- "We don't really find that any features are lacking."
What is our primary use case?
We mainly use the solution for database purposes. We are maintaining the standard edition version and normally not on a very big scale.
What is most valuable?
We are only really utilizing the solution for database purposes and only taking the database for backup purposes, on a daily basis. The database and getting the required data on the database have been very helpful.
It's easy to use, it's robust, and it offers good security that we can count on.
Most importantly, our users are familiar with the interface and the operational capability of this product. That's why we chose to use Oracle.
While we don't interact too much with the database and interact more with our front-end application, we get good reports as it simply runs in the back end.
It's a very comprehensive database, although we are using only the standard version, not the enterprise version. Even the standard version is quite good. It's very reliable.
What needs improvement?
It all depends on the requirements we have. Right now, it's fulfilling our current ERP requirements.
We don't really find that any features are lacking.
For how long have I used the solution?
We have been using it for the last 10 years.
What do I think about the stability of the solution?
The solution is very stable. I haven't experienced bugs or glitches. There haven't been crashes. It's quite reliable. An organization shouldn't have to worry about it's stability at all.
What do I think about the scalability of the solution?
It's scalable.
However, in terms of our usage, it's quite limited. We are using only three to four modules of this application. We're a very small scale operation. It's the reason why we are using the standard edition and not the enterprise one.
We only have about 10 to 15 users that are using these applications.
It's not used on a daily basis. It's just occasional use.
How are customer service and technical support?
We find technical support to be very responsive. They briefly describe everything on phone and we handle the operations. I'd say we've been more than satisfied with their level of service. They're quite helpful and knowledgeable.
Which solution did I use previously and why did I switch?
It's my understanding that we've always used Oracle. I can't recall if there was something before that was used.
How was the initial setup?
The initial setup is very simple. It's not complex at all. To deploy it only took about one hour. It's quite quick and easy.
It's a very good application. Once we installed it and it started running, we haven't needed to perform regular maintenance on it and we haven't faced any issues. We installed it four or five years ago. It's been a long time and it's been in perfect working order since we launched it. The solution is seamless.
What's my experience with pricing, setup cost, and licensing?
We're just a customer and we have the licensed product. We are continuously updating the license on an annual basis.
It's a standard license, with a worldwide standard licensing cost for Oracle that we are paying. The fees are at about 22%.
What other advice do I have?
It's a very good product. I'd recommend it. It's very robust. It's scalable. On side of security, it's a very secure product. And support is available from Oracle via their local partners. We are already very satisfied with this product and I would recommend it to other users as well.
I'd rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Manager at a tech services company with 51-200 employees
Good database and storage with a straightforward initial setup
Pros and Cons
- "Overall, from a technical perspective, the solution is very strong."
- "The database environment needs to be cheaper. By making it less expensive, Oracle would be more competitive with other database vendors."
What is our primary use case?
The solution is used mainly for the database.
What is most valuable?
The database is very good for holding our client's data.
Oracle has a very good RIC (Retail Integration Console). It gives good visibility.
Overall, from a technical perspective, the solution is very strong.
What needs improvement?
The licenses are quite expensive. They should work on making it more affordable for their customers and it needs to be simplified. The database environment needs to be cheaper. By making it less expensive, Oracle would be more competitive with other database vendors.
For how long have I used the solution?
We don't use the solution ourselves. We're an Oracle partner. We deploy the solution for our customers.
What do I think about the stability of the solution?
The stability of the solution is okay. I don't recall experiencing bugs or glitches. The solution hasn't crashed on me before. It's quite reliable. Stability is never an issue.
What do I think about the scalability of the solution?
We deployed the Oracle database on the HCI environment. We can expand and scale it easily. It just requires expanding the hardware itself.
How are customer service and technical support?
Typically, if a customer has a problem with the solution, we will look into the issue. We are the ones that maintain the solution for our clients.
However, technical support is good.
The only downside is that occasionally when we do need to communicate with the technical support team, we need to do so via one of our engineers. There's a bit of a language barrier, so a little translation is often needed.
How was the initial setup?
The initial setup isn't complex. It's quite straightforward. We do, however, have an expert in Oracle on staff, so that may make things easier for us.
Deployment took about one month from beginning to end.
What's my experience with pricing, setup cost, and licensing?
Pricing on the solution is higher. There are less expensive database options on the market.
What other advice do I have?
Our organization is partners with Oracle.
We mostly implement the solution on-premise because our customer is a governmental agency. The protocol is that they cannot store information on the cloud as it is far too sensitive.
I would advise other organizations to try it out. I'd recommend the solution.
I would rate the solution about eight out of ten. I would rate it higher if the licensing costs were not so high.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of IT Division at Industrial Property Institute
Easy to use, relatively straightforward to implement and very stable
Pros and Cons
- "I've never faced any stability issues with the product. I don't recall any bugs, glitches, or crashes. I'd say it's fairly stable and shouldn't cause anyone issues in that regard."
- "It could be slightly more intuitive, but other than that, we really like it as a solution."
What is most valuable?
One of the best aspects of the solution is that it is very easy to use. In my opinion, for how I use it, I find it quite straightforward.
What needs improvement?
Occasionally I do have some technical issues. However, there are very good communities that can help solve problems, so It's not too bad.
It could be slightly more intuitive, but other than that, we really like it as a solution.
For our type of usage, we don't have any particular requirements or needs that the solution doesn't provide. I can't speak to any features that may be lacking in general. Right now, I don't find that it's lacking in any regard.
For how long have I used the solution?
I've been using Oracle Database for about five years now.
What do I think about the stability of the solution?
I've never faced any stability issues with the product. I don't recall any bugs, glitches, or crashes. I'd say it's fairly stable and shouldn't cause anyone issues in that regard.
What do I think about the scalability of the solution?
We are working with the software that moves the current update store. We don't have problems with any new features or applications or integration, so I believe it to be very scalable.
Currently, we have about 3 people using the database. There is only one developer and the rest are admins that are simply connected to the database.
How are customer service and technical support?
We have never faced many issues in terms of having trouble with the solution. For that reason, we haven't really dealt with technical support, so I can't speak to how good or bad they are.
Which solution did I use previously and why did I switch?
We did previously use a different solution, however it was associated with a company that gave us the software and when they switched to Oracle, we, by default, did as well.
How was the initial setup?
At the beginning, I may have found it a bit tricky, and other new users might too. At this point, after a number of years, I don't think it's too difficult. However, it may be because I'm used to the system. Those coming at it completely new may find it a bit complex.
The initial setup is quite quick. For us, it didn't take more than an hour or so. It was probably less than that.
What's my experience with pricing, setup cost, and licensing?
I don't deal with the accounting, so I can't speak to the pricing of the solution.
What other advice do I have?
We're not an Oracle partner. We're just a customer.
We're quite comfortable with this solution at the moment. It provides us with everything we need.
I'd highly recommend Oracle Database to other companies and users. We haven't had any issues at all using it aside from a few small technical issues. It's good software. It's very stable and reliable.
Personally, I would rate the solution nine out of ten. It's almost perfect.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Oracle Developer and DevOps Engineer at Versent
An easy-to-use Data Warehousing solution, but the pricing needs improvement
Pros and Cons
- "The most valuable features of this solution are the cost optimizer and partition exchanges."
- "The cost of this solution needs to be improved."
What is our primary use case?
We use this RDBMS for OLTP, OLAP, and Data Warehousing.
How has it helped my organization?
This solution is easy to use, provides good tuning options, backup & recovery, and overall a professional network.
What is most valuable?
The most valuable features of this solution are the cost optimizer and partition exchanges.
What needs improvement?
The cost of this solution needs to be improved.
For how long have I used the solution?
We have been using this solution for twenty years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultor de TI at Ultragaz
Secure and easy to use, but the cloud-developer options need to be improved
Pros and Cons
- "Oracle Database is fast and easy to use."
- "Cheap and easy solutions for startups need to be made available."
What is our primary use case?
Our primary use case is Oracle EBS using Oracle Database 8.
How has it helped my organization?
Oracle Database is the base of all local solutions in the company. Oracle Database is fast and easy to use. I have been using geospatial solutions for a long time, too.
This is the last solution before cloud and cloud developers no longer have knowledge about the Oracle database.
What is most valuable?
The most valuable features are Velocity, security, and compatibility.
What needs improvement?
Solutions for cloud developers are in need of improvement.
Cheap and easy solutions for startups need to be made available.
We would like to see Oracle Apex as an independent and paid solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director Of Services at Dinamika Berkah Abadi
Handles high transaction volume, good data protection features
Pros and Cons
- "Oracle enables us to handle more than a million daily transactions."
- "The price tag is very high and most cannot afford it."
What is our primary use case?
This is used as the main core for our financial service and is running on an Exadata server.
How has it helped my organization?
Oracle enables us to handle more than a million daily transactions.
What is most valuable?
The most valuable features are the Oracle Data Guard and Transportable Tablespaces. These features are useful when you need data protection and in case you need to move data around quickly.
What needs improvement?
The price tag is very high and most cannot afford it.
For how long have I used the solution?
I have been using Oracle for ten years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Database Analyst at Talbots
Good performance, stability, and scalability, but the documentation needs to be improved
Pros and Cons
- "This solution has the best performance, bar none."
- "The documentation needs improvement because as it is now, providing support is a headache."
What is our primary use case?
I use this solution as a DBA on AIX and Linux.
How has it helped my organization?
This solution was great for a while until Oracle became adversarial with its customers and the professionals who support their products.
What is most valuable?
This solution has the best performance, bar none.
What needs improvement?
Oracle needs to stop suing users.
The documentation needs improvement because as it is now, providing support is a headache.
For how long have I used the solution?
I have been using this solution for twenty years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This solution is extremely scalable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Specialist at a energy/utilities company with 51-200 employees
Whenever we need to add new space it is easy to extend and increase our performance
Pros and Cons
- "The feature I find most valuable about this solution is the reliability."
- "The product is very expensive."
What is most valuable?
The feature I find most valuable about this solution is reliability. Whenever there was a problem, like hardware that failed, the data was still okay and not corrupted and that is very important for us.
I am also really impressed by the scalability of this product. For example, whenever we need to add new space, Oracle makes it easy to extend and increase our performance. We don't have any corruption issues and we can add new space and without having to restart our database.
What needs improvement?
I would like to see an improvement in the upgrade process. Sometimes it's very complicated to upgrade from one version to another. We are currently running the Oracle version 12 and we may need to upgrade in the future. These upgrades are not very simple and should be made more user-friendly.
If it could be more affordable, it would be a plus. Because the product is very expensive.
For how long have I used the solution?
We've been using this solution since 1995.
What do I think about the stability of the solution?
The stability of Oracle is absolutely perfect. We've had no problems since we started using it in 1995. One time we had power problems and we had to restart the server. The data was automatically corrected and reconstructed, without any problem at all.
What do I think about the scalability of the solution?
Oracle is very scalable. We have no issues with that, even though we have a large database. We currently have about a hundred users.
How are customer service and technical support?
Oracle has a support portal where you can get help and where they issue you a support ticket. It is, however, expensive.
Which solution did I use previously and why did I switch?
We are using Oracle mostly for digital business data. But we are also running Microsoft SQL, mostly for simpler, small applications. Microsoft SQL is also a good database and our company's second alternative for SQL data storage. As a second option and for minor applications, we use open source, PostgreSQL or MySQL.
How was the initial setup?
The initial setup was really complicated and complex. We always use our partner for installation and then we prepare and analyze install scenarios. Then we go through the approval process and start with the installation. I believe the process is complex and complicated when you have a large database. For smaller users, it will be simple, but for most production data, this process is rather complicated.
What's my experience with pricing, setup cost, and licensing?
Oracle is expensive, but very good. You get quality for the price you pay.
What other advice do I have?
The enterprise Oracle Manager is very good. It is an expensive solution, so I will rate this product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Member at Idaho National Laboratory
A multiplatform solution offering high availability and improved performance
Pros and Cons
- "It has automatic memory management capability and large file capability."
- "The Oracle Database could improve on integration with other infrastructure systems like Active Directory."
What is our primary use case?
I use Oracle Database to manage my organization's data stores.
How has it helped my organization?
Oracle Database has made my organization's data highly available.
What is most valuable?
It runs on scalable operating systems like Linux, AIX, and Solaris. It uses very many different types of indexes to improve performance. It has automatic memory management capability and large file capability.
What needs improvement?
The Oracle Database could improve on integration with other infrastructure systems like Active Directory.
For how long have I used the solution?
Thirty-six years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Consultant Oracle DBA at ATOS GITSS Pvt. Ltd.
Good recovery manager, but needs support services for more production access
Pros and Cons
- "The features that we find most valuable are Data Pump, GoldenGate, and the RMAN (Recovery Manager)."
- "This product would be improved with Support Services for more production access."
What is our primary use case?
Our primary use for all Oracle Activity is to maintain and monitor six database servers.
How has it helped my organization?
For the past nine years, we have been supporting our client's company database fully with developer and database support.
What is most valuable?
The features that we find most valuable are Data Pump, GoldenGate, and the RMAN (Recovery Manager).
What needs improvement?
This product would be improved with Support Services for more production access.
For how long have I used the solution?
Four years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cloud Expert | DevOps | Oracle Consultant at confidential
The most valuable feature for me is the pluggable database because it provides database consolidation and the solution for utilizing your resource.
What is our primary use case?
I have been working with Oracle products for more than 10 years, and as a consultant, I did a lot of implementations that include different database vendors. To be honest, Oracle Database provides you with different features that don't exist in any database, or you can find relevant features in other vendors, but it will not give the same capability Oracle Database has. Let's take for example RAC or real application cluster that provides HA for Oracle Database, it's considered as one of the best solutions for the database.
I have worked on different environments for different big client names since it's my job role, and Oracle provides a different solution for DR, performance tuning, security, and HA.
How has it helped my organization?
Talking about this will be unfair because regarding my experience (which is on related services), Oracle Database improved client solution by discussing what they want first, and then finding what database is the best solution for them. Most of the time an Oracle Database license is so expensive if you want to compare it with different vendors, but on the other hand, if you're looking for the best features that a database could provide to you, then Oracle is considered as the number one database of all time.
What is most valuable?
- The most valuable feature for me is the pluggable database because it provides database consolidation and the solution for utilizing your resource. On the other hand, I find security products that are provided by Oracle very strong and not in comparison with any database vendor.
- The encryption, database reduction, audit vault, database firewall: All of these products provide an extra layer of security when they are implemented in the right way.
- Let's also mention real application cluster, and disaster recovery solution.
What needs improvement?
The additional features that should be included in the database: I would like to see improvements for database security products.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
one of the most stable database i ever seen, but to be honest the Support when you will have a bug or something it will make your life very hard.
What do I think about the scalability of the solution?
The Performance for the database in general is good and the tools to analyze the performance in case you have some issue it's perfect and make it easier for you.
Which solution did I use previously and why did I switch?
Yes, I used a different solution. The migration was to Oracle because we had to find the best for the client. It was a production database, and we needed 24/7 HA which other databases provided, but not as good as Oracle Database.
What's my experience with pricing, setup cost, and licensing?
The cost of Oracle Database is so high if you compare it to other vendors. Therefore you have to study your solution and know exactly which features you want; this will minimize the cost and licensing price. For that, Oracle provides different types of DB such as EE, SE, SE1, etc. depending on what the clients want.
Which other solutions did I evaluate?
Yes, I worked on SQL Server, MongoDB, MySQL, and MariaDB.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Architect at a tech services company with 10,001+ employees
A good source for relational databases
Pros and Cons
- "We use the relational databases for government contracts."
- "It is expensive."
What is our primary use case?
We use the relational databases for government contracts.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is a very solid and stable product.
What do I think about the scalability of the solution?
It is scalable. This is probably why it is so expensive!
What's my experience with pricing, setup cost, and licensing?
It is expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Database Developer at a tech services company with 201-500 employees
Gives us good performance on large amounts of data while AWR helps us find problems
Pros and Cons
- "I really appreciate the performance of Oracle. When using AWR records you can really see where a problem is. You can get advice about which queries are the heaviest for the database. You also can see advice for indexes. If an index isn't used, then you can just remove it to improve performance. This is a really good feature. Also, the JDBC connection is quite good. Finally, the object types are really good, the types of tables you can use in PL/SQL are also really helpful."
How has it helped my organization?
Oracle Database is really good for a distributed system and the scalability is really good. We use it for a large amount of data and it gives us good performance. For really complex, distributed business cases, it's a really good choice.
What is most valuable?
- I really appreciate the performance of Oracle.
- When using AWR records you can really see where a problem is.
- You can get advice about which queries are the heaviest for the database.
- You also can see advice for indexes. If an index isn't used, then you can remove it to improve performance. This is a really good feature.
- The JDBC connection is also quite good.
- The object types are really good, the types of tables you can use in PL/SQL are also really helpful.
What needs improvement?
Its performance could always be better and better but, other than that, I can't think of any additional features I would like to see.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It's stable. It's good. But I think it could be better.
What do I think about the scalability of the solution?
The scalability is quite good. We have experience in many countries with distributed systems and it has really satisfied us, and our clients are satisfied as well.
Which solution did I use previously and why did I switch?
We did not have a previous solution, as far as I know.
What's my experience with pricing, setup cost, and licensing?
It's not really good from the pricing point of view.
What other advice do I have?
I would recommend Oracle Database if you have enough money and you need a big, stable system in which performance is important.
We are starting to think about other solutions because of money and because of the cloud. Oracle is on the cloud, but we have started thinking about another cloud, which could use PostgreSQL and Microsoft Server. That may be our solution in the future.
The most important criteria when selecting a vendor are their ability to handle a huge volume of data, security, and then price. Price is not the first one, but it's an important one. And finally, the cloud could be important.
I would rate Oracle Database at nine out of ten because of the stability and because they try to improve the product in every release. The next release is always better than the previous one. From release to release, we get more performance, which is really good. Even if you aren't a DBA, there a lot of features that you can put to use by yourself.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DBA Team Leader at Hadassah Hospital
We are more organized and make less mistakes using it, but it is very expensive
Pros and Cons
- "Using the product, we make less mistakes, are more organized and faster than if we did it any another way."
- "There are a lot of bugs in the Oracle Database, and it would be better if the bugs would be solved more quickly than they are today."
- "In general, the support is not good since most of the time the person whom you are given to is not so professional."
What is our primary use case?
We are using the database mainly at the hospital, where I work now. We have been working with Oracle Database to save all the data related to the patients.
How has it helped my organization?
Using the product, we make less mistakes, are more organized and faster than if we did it any another way.
What is most valuable?
- Stability
- Name recognition of the database in the world, as it is maybe the best one.
What needs improvement?
There are a lot of bugs in the Oracle Database, and it would be better if the bugs would be solved more quickly than they are today.
The bugs could be anything. They could be related to any problem. For example, we had a problem with the physical standby, and the bugs had already been there for a few years in the databases, but not solved in the newer versions.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Since we moved to Linux two years ago, it has been much more stable. We were very happy that we moved.
What do I think about the scalability of the solution?
We are already working in Iraq. We also bought Oracle Database Appliance, and we are happy with that product too.
How is customer service and technical support?
In general, the support is not good since most of the time the person whom you are given to is not so professional. Though, the last time that we had a big problem with our Database Appliance, we received support from Oracle US, and it was much better.
How was the initial setup?
It is not so straightforward, but it is not so complex.
What's my experience with pricing, setup cost, and licensing?
The price is very expensive for the support.
Which other solutions did I evaluate?
When I started to work at my company, they were already working with Oracle Database.
What other advice do I have?
Oracle has a very good database, but it is very expensive today, and there are a lot of competitors.
Main criteria for selecting a vendor:
- Name
- Release of new versions
- Stability.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior DBA & IT Consultant at MA Consulting
Enables us to combine all the sophisticated architectures in the market
Pros and Cons
- "Compared to other databases, Oracle Database is very simple to manage in terms of the database itself."
What is our primary use case?
We’re using Oracle Database at our customers and for any vast applications, for data warehouses, online transaction processing applications, with packaged applications like Siebel and SAP that work with Oracle. Oracle is the main enterprise database for the finance sector today, in general.
How has it helped my organization?
It fits any kind of model that we would like to incorporate in our organization, whether it's a data warehouse, implementing data models, CRMs, or online application processing. We can use clusters, we have very sophisticated, high-availability solutions. We have everything.
We generally incorporate all the solutions in an enterprise so that we can help the enterprise to have a better, high-availability solution, faster databases.
And, compared to other databases, Oracle Database is very simple to manage in terms of the database itself.
What is most valuable?
Oracle is one of the most advanced systems when compared with other databases in the market. Oracle has the ability to combine all the sophisticated architectures that we have today in the market and bring them to the customer.
One more nice thing that Oracle is bringing in is cloud on premises. This allows you to have a big Exadata machine in your enterprise and use it as a cloud, using all the available Oracle features, which is very nice. It gives you the ability to begin according to your needs and grow very fast when you need to do so.
What needs improvement?
Oracle is going now to what we call autonomous databases. Personally, I don’t believe in autonomous databases that will manage themselves. It might be that in the cloud versions they actually have the ability of doing that for you, managing the infrastructure, fixing all the patches that you need, and so on. Still, the tuning business has a long way to go to be completely autonomous. There is still a need for a person to manage the database, especially the performance and tuning.
It might be those future databases - not in the near future but in the distant future - will be autonomous completely. Oracle could be one of the first to incorporate that.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
Oracle has new versions, and with them it becomes more stable. Compared to other databases, especially when dealing with vast numbers of records, Oracle is one of the leading databases; it performs much better.
What do I think about the scalability of the solution?
Scalability is one of the biggest features of Oracle Database. We can scale out or scale in using clusters, using the shard solutions that we have in the market today. Oracle brings a large number of methods for scaling.
How are customer service and technical support?
Support is one of the most advanced. I work with other vendors besides Oracle. If I compare the support that we have with Oracle to other leading providers - I don’t want to say the names - Oracle usually gives me answers quickly. With other vendors, I can wait for ages until I get answers, if I can get a solution at all. Oracle has a vast knowledge of problems and solutions.
For 80 percent of problems, you can find already built-in solutions. But if such a solution doesn't exist, Oracle support is prompt. They come in and discuss the problems with you and try to figure out very fastest solutions.
Which solution did I use previously and why did I switch?
We didn’t switch. Oracle has always been a leader in the field of relational databases. Today, in Israel especially, all the finest companies have their major databases in Oracle, in spite of the licensing, because it is one of the best databases in the market. The big companies can still afford the licenses.
How was the initial setup?
Setup has become easier and easier with Oracle. It used to be a bit complicated in the beginning, but with the new versions, while you still need a bit of knowledge, it’s quite doable to install it and manage it.
What's my experience with pricing, setup cost, and licensing?
The main issue where I feel that Oracle still has a problem is with the licensing. Licensing is still expensive and the reason why today most startups use other, cheaper databases. Those other databases are much less sophisticated than Oracle. I hope that in the future, Oracle will reach a level where it can introduce its database with different compliances and different licenses so that companies will be able to use to it and it will be competitive with other databases in the market.
Which other solutions did I evaluate?
What other advice do I have?
When selecting a vendor, the most important thing is that they have people who know the business. We have some databases, for example, for which it is very rare to find a person who knows something about them. Knowledge is important. Support of the product is very, important as well. We need to know where to go, who to ask, who will actually help us out with the problems. Of course, bringing new innovations and being out front with what is happening in the advancing of the technology are also important.
My advice, especially for big companies today, would be to go to the cloud on-premises when starting out, which allows you to incorporate all the latest versions from Oracle yet have the infrastructure managed by the Oracle Cloud support team. It gives you the ability to utilize the best of Oracle and to scale when you need to.
For smaller companies, the main reason they are not going with Oracle today is the pricing/licensing. I hope that, in the future, Oracle will do something about that so we'll once again see small companies beginning with Oracle, something that we don’t see today.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DBA at a comms service provider with 1,001-5,000 employees
We have seen an improvement in stability
What is our primary use case?
Storage of data and alerts.
How has it helped my organization?
In the past we used another product. Since the switch to Oracle the stability has improved.
What do I think about the scalability of the solution?
We had some issues with the scalability but we managed to find a solution without overturning everything or having to go back to the basics.
How is customer service and technical support?
The reason I do not give this product a 10 out of 10 is because of the technical support. This is an area where they need to improve. It takes too long. If you have an issue that is very complicated, not something that you can find a solution for on the internet, that you need an engineer to help with, it takes too long. Very often, I find the solution by myself and give up on the support.
What other advice do I have?
When choosing a vendor it's important to me that it is a good brand, that they have a good name in the market, and that the solution comes closest to meeting my needs.
I would definitely recommend this solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Im using oracle with my basic knowledge its been about 4 years and I think that oracle DB is a great product,
with pluggable DB, datapump utility, alerts, speed, etc..
except the princing wich is so expensive.