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OpenText Network Node Manager i pros and cons

Vendor: OpenText
3.9 out of 5
874 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Network Node Manager i provides a good overview of network activities and devices.
The internal causal engine and root cause analyzer effectively update users on critical network incidents.
OpenText Network Node Manager i allows seamless integration with various vendor files.
The tool is mature, stable, and scalable, making it suitable for enterprise-level use.
Network and monitoring teams benefit from its efficient fault and availability monitoring capabilities.

CONS

OpenText Network Node Manager i should evolve to cover progress in technology, including monitoring virtualized devices.
There is a need for improvement in deployment architecture and installation.
Resources utilized are higher than expected and not optimized.
Reporting needs to be more SLA-aware and intuitive.
Technical support from OpenText takes too long to resolve cases, sometimes a month.
 

OpenText Network Node Manager i Pros review quotes

Olajide Olusegun - PeerSpot reviewer
Feb 9, 2023
The best feature is the solution's entire credibility with all vendors.
Prem Raj - PeerSpot reviewer
Dec 18, 2019
You can utilize the main file from various vendors for integration.
Muhammad-Bilal - PeerSpot reviewer
Jan 22, 2020
If you install one node on Network Node Manager and want to scale it up, it's pretty easy to create more nodes.
Learn what your peers think about OpenText Network Node Manager i. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
it_user671304 - PeerSpot reviewer
May 24, 2017
It gives us a good overview of what's happening in our networks and the devices in the networks.
Qusai Abuomar - PeerSpot reviewer
Apr 23, 2025
Overall, the tool helps maintain the health of the network.
reviewer1336677 - PeerSpot reviewer
Nov 4, 2020
It's quite a mature solution.
Muhammad-Bilal - PeerSpot reviewer
Apr 6, 2022
A good enterprise-level solution.
reviewer1336677 - PeerSpot reviewer
Feb 19, 2021
We do not have any issues stability-wise.
it_user671325 - PeerSpot reviewer
May 24, 2017
Topology creation is the most valuable feature.
Mirit Goldring-Boymshtain - PeerSpot reviewer
Jan 24, 2024
The platform has good stability.
 

OpenText Network Node Manager i Cons review quotes

Olajide Olusegun - PeerSpot reviewer
Feb 9, 2023
The solution should integrate with NAC servers.
Prem Raj - PeerSpot reviewer
Dec 18, 2019
The resources utilized could be a bit higher, and that is one of the challenges that isn't optimized
Muhammad-Bilal - PeerSpot reviewer
Jan 22, 2020
The way the solution currently works means I'm not able to customize my own reports.
Learn what your peers think about OpenText Network Node Manager i. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,686 professionals have used our research since 2012.
it_user671304 - PeerSpot reviewer
May 24, 2017
As the technologies evolve, also these solutions or the monitoring tools should evolve to cover the progress in technology, including capabilities related to monitoring of virtualized devices today, as the DNS is on the table in this way.
Qusai Abuomar - PeerSpot reviewer
Apr 23, 2025
We have not had a good experience with technical support from OpenText. Many cases take a month to be resolved.
reviewer1336677 - PeerSpot reviewer
Nov 4, 2020
Right now, we have open tickets and they are not closing as expected.
Muhammad-Bilal - PeerSpot reviewer
Apr 6, 2022
The dashboards are not customizable and it's not user-friendly.
reviewer1336677 - PeerSpot reviewer
Feb 19, 2021
When I open a ticket, usually they respond very late. Some of the people I negotiate with seem undertrained.
it_user671325 - PeerSpot reviewer
May 24, 2017
The deployment architecture and installation part needs improvement.
Mirit Goldring-Boymshtain - PeerSpot reviewer
Jan 24, 2024
They should add AI options in the product's next release.