MobileIron UEM Reviews

Centrally manage every Mobilephone of the company.

We know who can access our internal Datas from a mobilephone. The Deployment of a new Device ist done in few Minutes.

The most valuable feature is that everything is in one place, which makes it easy to manage. It allows us to make sure that a mobile device is in place, and whether everything is okay with it, or not.

The interface is complicated and not very easy to use. We find it very difficult to understand.

A "single click" Deployment ist now possible. It took some time to implement everything. But the time safe now is huge.

We began using MobileIron UEM approximately three years ago.

This is a stable product.

It is certainly scalable. We have two or three people who use it regularly, but there are approximately 200 users who benefit from it.

We do not contact MDM directly for technical support. Rather, we have a partner in Switzerland to contact. What I can say about the partner is that contacting them is not as easy as it should be. It's very complicated and they take a lot of time to implement something or to give an answer.

Positive

Prior to this solution, we weren't using similar.

I was not present for the initial setup and deployment. 

Update: We now implemented all new. Impossible without external help.

They are up-to-date. But they have to much to do, so it's difficult to catch them.

There is no real ROI, but we like to have a consolidated solution.

My impression is that MobileIron is very expensive.

We are currently in the process of researching inTune as an alternative to MobileIron. Intune, is part of Microsoft 365. We are now deciding whether it's worth it to permanently change to MobileIron. Ultimately, we have to look at the cost and determine what product we should use.

Update: inTune is not an alternative at the moment

I would rate this solution a seven out of ten.

I use this solution in order to manage mobile devices.

The solution is good. It's effective in what it is able to achieve and it's easy to use.

The control on offer is the most valuable aspect of the solution. 

The product is stable. 

We've found the scalability to be good.

We haven't really found anything lacking in terms of features.

The support on offer could be better. 

We would like the initial setup to be simpler. 

I've been using the solution for at least the past 12 months or so.

The solution is pretty stable. We haven't had issues with bugs or glitches. It doesn't crash or freeze. 

The solution can scale well. If a company needs to expand, it's not a problem. We have a lot of people using the solution currently. Likely there are hundreds of users on it. 

We'd like for the product to offer better support so that if we need help we can feel confident we'd get it. They are just not as efficient or effective as we would like them to be.

We did not previously use a different solution. 

It was not an easy initial setup for us. It was a bit difficult and not really straightforward. 

I don't deal with the costs of the pricing. I'm not sure how much it is for the company. 

I'm not sure which version of the solution we're using. 

I'd rate the solution a seven out of ten. It's okay. There are a few areas where it could improve. 

I worked for a construction company and up until the last couple of months was the company mobile manager. We used MobileIron as security for the MobileIron networks in the company. I have retired now.

We get great customer service from the company. 

It would have been helpful to have had some language support. The company is in the construction industry in Sweden and we had a lot of different people working with us and not everyone is an English speaker. I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works. The design could be upgraded because when younger people come on board and they've had a couple of years working with different tools, it feels like a return to the Ice Age for them. 

I used this solution for five years.

The solution is stable. 

The solution is quite scalable. 

We have very good technical support. When we had big issues, the support was fantastic, I have nothing to complain about. It was important for us to have that level of security from the company.  With this kind of software, you really need to have a close connection with the support organization.

Neutral

The initial setup of MobileIron is not too complicated. 

In all the years I used this product, we never needed to implement the disaster recovery plan, so the solution works well. On the one hand, MobileIron provides great service support but on the other hand, there's no language support and the interface needs upgrading. 

Taking everything into consideration, I rate the solution seven out of 10. 

MobileIron UEM can be deployed on-premise or in the cloud.

I am using MobileIron UEM for a secure mobile device connected to a data center.

The most valuable features of MobileIron UEM are tunneling and enterprise integration.

MobileIron UEM could improve the monitoring of devices.

I have been using MobileIron UEM for approximately four years.

MobileIron UEM is stable. We have some issues sometimes with conductivity but that is the internet connection, such as WiFi.

The scalability of MobileIron UEM is good for on-premise and cloud deployments. MobileIron UEM has given the customer the ability to manage how many devices they have. If they have more than 10,000 devices, they need to upgrade the server. For example, they might need to upgrade the CPU or memory, et cetera.

We have approximately 5,000 to 10,000 users using this solution.

I have used the support from MobileIron UEM.

I rate the support from MobileIron UEM a three out of five.

I have not used another similar solution.

MobileIron UEM is easy to deploy and the initial setup is simple.

We did the implementation of MobileIron UEM in-house.

We have three people for the maintenance of the solution.

The price of MobileIron UEM is very good.

I rate the price for MobileIron UEM a five out of five.

I rate MobileIron UEM an eight out of ten.