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Malwarebytes is #22 ranked solution in endpoint security software. PeerSpot users give Malwarebytes an average rating of 7.8 out of 10. Malwarebytes is most commonly compared to Microsoft Defender for Endpoint: Malwarebytes vs Microsoft Defender for Endpoint. Malwarebytes is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 23% of all views.
Malwarebytes Buyer's Guide

Download the Malwarebytes Buyer's Guide including reviews and more. Updated: July 2022

What is Malwarebytes?

Malwarebytes Endpoint Protection is delivered via Malwarebytes cloud-based endpoint management platform, is an advanced threat prevention solution for endpoints that uses a layered approach with multiple detection techniques. Malwarebytes Endpoint Protection employs multiple techniques to identify and defend against attacks at all stages of the attack chain using a highly effective mix of signature-less and matching-technology layers working both pre- and post-execution. Malwarebytes Endpoint Protection leverages our Linking Engine technology to remove all traces of infections and related artifacts - not just the primary threat payload. Its Endpoint Protection technology reduces the vulnerability surface, making the endpoint more resilient.

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Archived Malwarebytes Reviews (more than two years old)

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Assistant Executive Manager (IT) at lembaga zakat negeri kedah
Real User
Easy to install, good technical support, and offers effective monitoring
Pros and Cons
  • "The installation process is very easy, especially since it is on the cloud."
  • "The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded."

What is our primary use case?

We primarily use the solution as a form of protection against attacks.

How has it helped my organization?

We've had threats from viruses before. This solution protects us from them and keeps our company safe.

What is most valuable?

The product is quite good. It offers a good amount of memory and it is easy to manage for our team. 

The technical support is quite good. They're very effective at responding if we need their assistance.

The installation process is very easy, especially since it is on the cloud.

It offers a very straightforward system for monitoring.

What needs improvement?

The online reporting needs to be improved. Currently, we have to look at it online, and if we want to download a report, it just downloads as an Excel file. It's just raw information. There needs to be some way to better display it when it's downloaded.

It would be helpful if the solution could integrate with Unbuntu.

Buyer's Guide
Malwarebytes
July 2022
Learn what your peers think about Malwarebytes. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
621,548 professionals have used our research since 2012.

For how long have I used the solution?

Our organization has been using the solution for about three years.

What do I think about the stability of the solution?

We've found the solution to be quite stable. We haven't faced any issues with crashes and I can't recall running into any bugs or glitches. It's worked very well.

What do I think about the scalability of the solution?

For our purposes, the solution is scalable - at least in our region. It doesn't require too much reconfiguration.

How are customer service and support?

We've had a good experience with technical support so far. We've been satisfied with the level of service we've received.

How was the initial setup?

The initial setup was very straightforward for our team. We didn't find it complex at all. I'd say that the team considered it to be very easy.

Deployment took about an hour and a half. You just need a PC and WIFI. In total, to get everything set up properly, it took us about a month. It took that amount of time to make it work within our environment.

We only require about two to three people for deployment and maintenance. We used two people to deploy and have three people on maintenance duties.

What about the implementation team?

We did not use an integrator or reseller. Our own team handled the implementation in house.

What other advice do I have?

We're just a customer and end-user. We don't have any special association with the company.

Malwarebytes provides the cloud for our organization. I'm not sure of the version number is of the solution we are currently using.

For a company with about 100 or more PC units, the solution is quite effective. It makes monitoring easy. There's also a lot of reporting that can be done, and the solution provides protection for a lot of applications including Windows and Zoom.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Cyber Security Engineer at a tech services company with 11-50 employees
Reseller
This product does not provide what it needs to or what it says it does for proper Endpoint Detection and Response
Pros and Cons
  • "The dashboard actually is good and it is simple."
  • "The product has major problems in almost every facet of setup and use including setup, configuration, lack of functionality, lack of stability, false positives, questionable reporting, inability to protect from randsomeware and poor technical support and development."

What is our primary use case?

My job position is Cybersecurity Engineer. We use the solution as an EDR or endpoint detection response. As EDR is, it is not the primary endpoint protection as it can not control the risk. This product is working as behavior monitoring for the end users. These monitoring products are not controlling the endpoint. For controlling the endpoint, you can use EPP (Endpoint Protection) products like Symantec Endpoint Protection, Trend Micro Endpoint Protection, one that was called OfficeScan — now the updated one is called Apex One — or other strong endpoint protection solutions like Sophos Intercept X and so on. But Malwarebytes is just EDR. EDR is mainly for detecting usage behaviors. It is evaluation and it is not technically protection for the user environment.  

What is most valuable?

The interface is not so bad. The dashboard actually is good. It is simple. But it is not able to produce simulated attacks.  

What needs improvement?

I know of more than ten critical cases with clients which affect their use of the product adversely. We work with the Malwarebytes company a lot and have discussed the existing problems with the manager of Research and Development. He would not just say "You are right." But even though he knows that there are issues, there have been no changes in the results and improvements with the product even up until now.  

I want to help secure the environments of the clients I work for. I want to benefit a lot of people, a lot of clients and a lot of users. I have specific things, technical details for each feature and each use case that I have worked on. But the company is not making the broader changes they need to in the product to make it an effective solution.  

The most obvious problem is that basically the product comes up with a lot of false positives. This needs to be resolved.  

There are other particular pain points with the current solution which have to do with the reporting and the problems with difficulty of installation. But these are still not the biggest problems for people using the product.   

An additional feature I would like to see is a randsomeware roll back for 72 hours and for 100 GB of files. It is supposed to be a feature in the EDR to defend against randsomeware. But we cannot stop ransomware with EDR. We are supposed to be able to roll back the encrypted files. But it is a fact that, in production, we can not effectively roll back the ransomwares and encrypted files after this kind of attack. The company fails to say we can not go back. It is an important feature in these products and to the clients. But it is not effective.  

For how long have I used the solution?

I have been implementing this solution as a technical consultant in IT and I have implemented this solution more and more over time starting one year ago.  

What do I think about the stability of the solution?

The product is not stable. It is not broken all the time but the stability of this solution needs to be improved.  

How are customer service and technical support?

They have not been receptive to our suggestions about the product and have not resolved the issues that we have reported in great detail.  

Which solution did I use previously and why did I switch?

We are currently looking for a new solution because I am not satisfied with the product or the effort of the vendor to meet the needs of users. I have gone through the trouble of making a table for competition analysis between various vendors to see how they compare and that includes several vendors of EDR solutions including Malwarebyte, enSilo, CrowdStrike, Carbon Black and SentinelOne. I think we will end up working with Carbon Black or CloudStrike. But the current solution with malwarebytes does not perform well enough to properly protect our clients.   

How was the initial setup?

I find that the setup and configuration are complex and difficult.  

What about the implementation team?

We are the ones who do the installations and implementation.  

What other advice do I have?

I have a lot of baggage with this product because of problems I have with the customers, the implementation, the configuration, the settings — it is very, very troublesome. There are various players on the course now. Some solutions may perform better.  

I have had a bad experience with Malwarebyte in general. There are a lot of issues I have caught. I wrote these issues down to compile them and then I sent the information to Malwarebyte. Over some time, there was no improvement from the research and development or technical support from this vendor. I have only a few words about this product: It is not good yet. But they have also show almost no interest in improving it.  

The proxy setting is a very nice feature. But, with that, you can not remove the proxy settings for the clients who are going out of the office for travel. You have to go to each laptop and write a manual cmd (command line) script to remove the proxy settings. It should not be done this way. It is just another example. 

On a scale from one to ten with one being the worst and ten being the best, I would rate this product as a one-and-a-half. It is one of the worst products which I have ever used. If I have to choose a whole number it does not round up, it will round down to a one.  

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user

Very interesting and honest review. If I may ask a question: From your personal point of view, not based on any specific science or feature set which product does your gut say you should go with?

Buyer's Guide
Malwarebytes
July 2022
Learn what your peers think about Malwarebytes. Get advice and tips from experienced pros sharing their opinions. Updated: July 2022.
621,548 professionals have used our research since 2012.
Founder at a tech services company with 1-10 employees
Real User
Top 20
Stops all ransomware attacks and is easy to manage
Pros and Cons
  • "The solution has a good management interface."
  • "Overall, I haven't found any ways the solution lacks in features or usability."

What is our primary use case?

One of our clients right now is using Malwarebytes for their endpoint security, and they were part of a security assessment we ran. This organization was hit by ransomware and therefore getting a solution specifically that addressed ransomware was of primary importance.

How has it helped my organization?

The solution was successfully deployed and so far has been able to stop all ransomware attacks, which has been extremely beneficial to the organization. The IT manager is also able to manage the solution easily. Our observation is that the company is getting the updates as it should be and it's functioning successfully.

What is most valuable?

The solution has a good management interface. 

The fact that we are able to successfully deploy it on all the endpoints and the client has not had any recurrence of a ransomware event has been very good. It means that it's doing what it's supposed to do.

What needs improvement?

Overall, I haven't found any ways the solution lacks in features or usability.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

Our impression is that the solution has a good reputation for stability and is a good choice. Sophos is our number one partner, however, we find that working with Malwarebytes is also fine. We would have no objections to somebody making the choice to use it.

What do I think about the scalability of the solution?

The solution scales up just fine, especially for mid-tier organizations.

How are customer service and technical support?

I can't comment on technical support. It's probably fine, however, I don't think we've ever engaged with them.

How was the initial setup?

The initial setup was not too complicated. It deployed easily. I don't think there were any difficulties around implementation. The client actually did it before we were involved with them, so it must not have been too difficult.

The organization wasn't large, so the deployment only took about two to three days. It wasn't too lengthy. It went pretty quickly.

In terms of maintenance, one person can handle the job easily.

What's my experience with pricing, setup cost, and licensing?

In terms of licensing, the solution is certainly comparable to other choices. I would say they're comparable to Sophos or Symantec among others. They'd be very close to each other price-wise. I don't think they're cheaper; I believe they're at a similar price point.

I'm not really totally familiar with all of their licensing choices, so I'm not sure if there are costs over and above the standard licensing fees.

What other advice do I have?

We've never resold Malwarebytes. We've just worked with customers that had already begun using it.

This is one of the best solutions for ransomware.

It deploys as one would expect, and it manages as one would hope. 

It's perfectly fine for small to mid-tier organizations and I would say that it works as advertised.

I'd give them an eight out of ten. Sophos Intercept X is probably technologically more rigorous and it has some technical advantages for Sophos users in that that it can integrate with the firewalls and have incident response capabilities. However, Malwarebytes is perfectly fine on its own. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
PeerSpot user
System Administrator at a tech services company with 51-200 employees
Real User
Provides a level of confidence that no malware will infiltrate the system
Pros and Cons
  • "Being able to carry out a full scan on your system."
  • "Notifications are lacking."

What is our primary use case?

The primary use case of the solution is something I'm using myself, on my own computer. It sits in the background, works very well and does what you expect it to do. I'm using the free version at the moment but I'm considering getting the premium version because it's a pretty good product. My working environment is Windows, but my own personal preference is Mac, a Mac OS which I own. I have the solution on 24/7. 

What is most valuable?

The most valuable feature is the scan feature. Being able to carry out a full scan on your system is a great feature, it gives you a certain level of confidence that everything's okay. 

What needs improvement?

If the company was going to do something, it would be great if they could open up the free version to an app blocker that would block malicious applications. I don't think they would do that because they need to make money but it's what I would suggest they do. There's no indication on the system as to when the software is doing a scan.

Additional features they could include would be notifications. The solution doesn't let you know that it's scanning the system, it's all done in the background and it might be helpful if a little icon popped up and said, I'm just running a scan for you.

For how long have I used the solution?

I've been using Malwarebytes for two years. 

What do I think about the stability of the solution?

The stability has been great. I've had it for about 18 months and nothing has gone wrong yet.  

What do I think about the scalability of the solution?

In terms of scalability, whether it would be something that I would extend to an entire office full of Macs, or a whole company that was running Macs, I'm not sure. I would imagine on the basis that it doesn't have a particularly big memory or CPU footprint, that it would be ideal for scalability. You would only install it on one machine at a time, not on a server. It would be on the user's system. 

How was the initial setup?

I did the setup myself, it was very simple. I think it took maybe five minutes. 

Which other solutions did I evaluate?

I didn't specifically evaluate other options but I did go through a decision analysis process to figure out the best option for me. I listed what I wanted from the software and then rated all the alternatives against my requirements. It was a checklist and the solutions that didn't pass got kicked out. That's how I ended up with Malwarebytes. It was about functionality. 

What other advice do I have?

The product is a client on my system at the moment. I think it gets a lot of its information, its virus signatures, things like that, from a cloud service. I can see that it takes a second to download new virus signatures and things. It's obviously getting its information from their website, so the real intelligence is based remotely.

I would very highly recommend this product and would rate it an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Administrator at Brimar Industries, Inc.
Real User
Provides protection against Microsoft Office exploits, but reports too many false positives

What is our primary use case?

We use this solution for Endpoint Security on sixty-seven workstations.

How has it helped my organization?

This solution helps us by providing central management of anti-malware and anti-exploit functionality.

The addition of anti-ransomware was buggy when first deployed but now works well.

What is most valuable?

The anti-exploit is very good at intercepting Office application exploits.

What needs improvement?

This solution reports far too many false positives!

For how long have I used the solution?

Four years.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior System Engineer at a tech services company with 201-500 employees
Real User
Significantly reduced the number of security events
Pros and Cons
  • "We have seen a decrease of approximately ninety percent in the number of events."
  • "The product update capability needs to be improved."

What is our primary use case?

We primarily use this solution for malware detection.

How has it helped my organization?

We have seen a decrease of approximately ninety percent in the number of events.

What is most valuable?

You can manage this solution remotely from the cloud.

What needs improvement?

If everything were on the cloud then it would be nice. The company and the enterprise are in the cloud now, so we can manage security through there, and then try to put another layer of security in place.

The product update capability needs to be improved.

What do I think about the scalability of the solution?

This is a scalable solution.

How was the initial setup?

The initial setup of this solution is complex because we had to understand the product before we can complete the process.

What about the implementation team?

A reseller assisted us with the deployment.

What's my experience with pricing, setup cost, and licensing?

We expect to pay $1,000 USD a month, depending on the number of users.

Which other solutions did I evaluate?

Before choosing this solution we considered solutions from Microsoft.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
User at COLUMBIA STATE COMMUNITY COLLEGE
Real User
Good customizability, but with too many false positives it needs more built-in exclusions

What is our primary use case?

We use this solution for the detection and elimination of malware.

How has it helped my organization?

Not sure it has improved, but malware is on the decline.

What is most valuable?

The most valuable feature is its ability to customize for different groups.

What needs improvement?

We experience a lot of false positives. I would be helpful to have more built-in exclusions.

For how long have I used the solution?

Five months.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Henry Danielson - PeerSpot reviewer
Director of Tech at a non-tech company with 201-500 employees
Real User
Top 5
It gets the job done, and they are consistently updating it monthly

What is our primary use case?

We use it to protect the organization's cybersecurity posture.

How has it helped my organization?

It gets the job done, and they are consistently updating it monthly.

What needs improvement?

They should make it faster, less taxing on the processor.

Which other solutions did I evaluate?

It is the best solution out there currently.

What other advice do I have?

I would rate the product as a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Principal Cybersecuirty Analyst at a retailer with 1,001-5,000 employees
Real User
Comprehensively finds and removes malicious software, but not always easy to deploy
Pros and Cons
  • "It comprehensively finds and removes malicious software."
  • "There is room for improvement in the way it is deployed, in terms of being able to distribute it. Right now we have to get our hands on a machine to deploy it. It would be nice if there was an easier system."

What is our primary use case?

We use it for instant response.

How has it helped my organization?

It prevents us from having to re-image computers if they are found to be harboring malware. We have also seen a measurable decrease in the mean time to detect and respond to threats, by a few hours. Finally, it has helped with staff productivity by about five percent.

What is most valuable?

It comprehensively finds and removes malicious software.

What needs improvement?

There is room for improvement in the way it is deployed, in terms of being able to distribute it. Right now we have to get our hands on a machine to deploy it. It would be nice if there was an easier system.

What do I think about the stability of the solution?

It seems to be stable.

What do I think about the scalability of the solution?

In my opinion, it's not very scalable, at least the way we use it at this point in time.

How are customer service and technical support?

I have not contacted technical support.

How was the initial setup?

The initial setup was straightforward. It was just an MSI installable. Double-click it and then it installs.

What other advice do I have?

Trial it and see if it works in your enterprise and, if so, then acquire it.

Having said that, I don't think it has had much impact on our security maturity.

I would rate Malwarebytes at seven out of ten because it is effective but not always easy to deploy.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a tech services company with 1,001-5,000 employees
MSP
The detection rate is great and different levels of the company can utilize the tool
Pros and Cons
  • "It allows us to have better knowledge of the way people use the tool and how we can improve their workflows."
  • "I would like to see integration with other vendors going forward."

What is our primary use case?

It detects malware in such a way for important people to understand the threat.

How has it helped my organization?

It allows us to have better knowledge of the way people use the tool and how we can improve their workflows.

What is most valuable?

  • The power of the engine
  • The technical rate
  • The detection rate is great.
  • Staff can use it at different levels within the company.

What needs improvement?

I would like to see integration with other vendors going forward.

Contacting other teams for sending information to partner organizations could be improved.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Right now, the scalability is limited.

How are customer service and technical support?

The technical support was excellent.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

The deployment was done in-house.

What was our ROI?

We have seen ROI.

The solution has helped to increase staff productivity by ten percent.

Which other solutions did I evaluate?

We had the biggest vendors on our shortlist. We chose this vendor because of the support and it clean user interface.

What other advice do I have?

Try it. You will love it because it does what it advertises.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Compliance Consultant at a tech company
Consultant
The product is good at keeping threats out
Pros and Cons
  • "We don't have to spend any time remediating bad things happening: Not viruses nor ransomware."
  • "Every once in a while, it gets clobbered by updates from other places. I don't think this should happen."

What is our primary use case?

It is an endpoint antivirus.

We are using the most current version of the product.

Our company does security audits, so we are pretty secure.

How has it helped my organization?

We don't have to spend any time remediating bad things happening: Not viruses nor ransomware.

We are not spending time fixing anything, so worker productivity is enhanced.

What is most valuable?

We haven't had any problems with threats. The product is good at keeping threats out.

What needs improvement?

I would like to see it protect itself a little better from other people's updates.

Every once in a while, the product gets clobbered. It's not just one thing. So, it could be a Microsoft update or a Kaspersky update. It could be another update from some other application, then you just have to reload it. This doesn't happen that often. It happens around three or four times a year.

What do I think about the stability of the solution?

It's pretty stable, but every once in a while, it gets clobbered by updates from other places. I don't think this should happen.

What do I think about the scalability of the solution?

We are a small company, so it is scalable for us.

How are customer service and technical support?

The technical support is good. 

I really haven't received any good answers about what happens when the product gets disconnected. I have had to reinstall it, but I never received an answer to this issue. So, I went to their website and put in a question. However, the solution is working

Which solution did I use previously and why did I switch?

I did not use a previous solution. I have been using this solution for quite awhile.

How was the initial setup?

The initial setup was straightforward. I just downloaded it, then it did everything itself. Once it was on my desktop, it was working.

What about the implementation team?

We did it ourselves.

What's my experience with pricing, setup cost, and licensing?

Yearly, it is around $50 per client.

Which other solutions did I evaluate?

I am also using Kaspersky for endpoint antivirus protection.

What other advice do I have?

This is a good solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Malwarebytes Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2022
Buyer's Guide
Download our free Malwarebytes Report and get advice and tips from experienced pros sharing their opinions.