JIRA Service Management is Atlassian’s IT service management (ITSM) solution. It unlocks all teams at high velocity by:
JIRA Service Desk has different pricing as it is based on agents. On average, the price is about $300 per agent.
Do not forget to calculate add-on costs. These cost a percentage of the JIRA purchasing costs and are based on the number of JIRA users.
JIRA Service Desk has different pricing as it is based on agents. On average, the price is about $300 per agent.
Do not forget to calculate add-on costs. These cost a percentage of the JIRA purchasing costs and are based on the number of JIRA users.
Freshdesk is a cloud-based customer support solution that provides organizations with the features necessary to effectively streamline their support processes. This includes powerful multichannel capability, integrated game mechanics, smart automations, and more.
We use a licensing model only so we pay for the number of agents we have configured in the system only.
Freshdesk was the best solution with the best price. It was cost efficient and included all the features that we needed.
We use a licensing model only so we pay for the number of agents we have configured in the system only.
Freshdesk was the best solution with the best price. It was cost efficient and included all the features that we needed.
