Try our new research platform with insights from 80,000+ expert users
Imperva DDoS Logo

Imperva DDoS pros and cons

Vendor: Imperva
4.3 out of 5
1,967 followers
Start review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Imperva DDoS provides effective DDoS and bot protection, ensuring the availability of websites and services.
It includes valuable features such as real-time monitoring and tracking of traffic details for enhanced security management.
The cloud-based setup and configuration are straightforward and quick, with no need for in-house appliances.
Imperva DDoS integrates well with various systems, offering a reliable defense against a variety of online threats.
Technical support from Imperva DDoS is highly rated for its helpfulness and quick response times.

CONS

Imperva DDoS integration with third-party tools and BI tools is limited, requiring cumbersome data export and import processes.
There is a need for customizable policy creation and improved policy scope, including support for vulnerability management similar to on-premise solutions.
Imperva DDoS lacks sufficient points of presence in Africa, and local hiring, particularly in Sweden, is necessary for better customer support.
The first level of support is weak and there are compliance challenges when aligning with client procedures, causing conflicts between on-premise and cloud versions.
Pricing is high and improvements in cost reduction are necessary, as the expense is significant for clients.
 

Imperva DDoS Pros review quotes

reviewer1247523 - PeerSpot reviewer
Jun 11, 2025
The most valuable feature of Imperva DDoS is to make our website available for our customers' requests 24 hours a day.
reviewer1358583 - PeerSpot reviewer
Sep 13, 2020
There is no need to have an appliance in house for the services because it is on the cloud.
SA
Mar 3, 2020
It is an effective threat mitigation tool.
Learn what your peers think about Imperva DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
856,873 professionals have used our research since 2012.
TF
Jul 17, 2022
The three-second service level agreement is already better than the competition.
EW
Dec 23, 2020
Its unique interface for managing security performance and ease of use are the most valuable features of this solution.
it_user818130 - PeerSpot reviewer
Feb 12, 2018
On the site security, I can see which countries have incidents, whether it was a robot attack, a real human user, or non-human user.
JS
Sep 2, 2019
They're quite easy to install and quite easy to set up. Clients really like that. Especially when you're dealing with the cloud, it's really easy.
reviewer1281888 - PeerSpot reviewer
Jan 12, 2022
The most valuable features are DDoS protection.
BI
Dec 24, 2021
Imperva Incapsula has many valuable features. One, it protects the top 10 OWAS vulnerability, the open web application software platform, this is standard. Secondly, it protects against broken authentication. As well, it has remote execution of code.
reviewer1262313 - PeerSpot reviewer
Jul 19, 2020
The solution's most valuable aspect is that it is easy to configure.
 

Imperva DDoS Cons review quotes

reviewer1247523 - PeerSpot reviewer
Jun 11, 2025
I would like to see improvements in the pooling of threats and attacks, possibly to enlarge the scale of indicators of compromise.
reviewer1358583 - PeerSpot reviewer
Sep 13, 2020
Certificate management could be improved.
SA
Mar 3, 2020
Imperva should have more points of presence in Africa.
Learn what your peers think about Imperva DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
856,873 professionals have used our research since 2012.
TF
Jul 17, 2022
There’s nothing that’s missing in terms of features.
EW
Dec 23, 2020
The weakest point of Imperva is their first level of support, which should be improved. They should also improve the access and security logs viewing directly on the portal. I would like to see better access and security logs through the portal and not only through a SIM solution. Currently, if you want to explore your access and security logs from Imperva, you need a SIM tool or a SIM infrastructure on your side to do it. You can't do it manually or directly through the portal, which is a big problem for us. I had a call yesterday with Imperva for the roadmap, and I just told them this. They agreed that this is an improvement point from their side.
it_user818130 - PeerSpot reviewer
Feb 12, 2018
I am not sure if this application has a policy where you can create your custom policy and run it as our firewall. We should have some ability to also create some custom policy, then run it as a firewall.
JS
Sep 2, 2019
We would like them to hire people in Sweden because it's quite hard when people are sitting in the UK or Belgium because some of the customers really want them to be local.
reviewer1281888 - PeerSpot reviewer
Jan 12, 2022
Incapsula services also provides load balancing services for their service IP address environment. So far, with monitoring their services, the IP address was only changed once.
BI
Dec 24, 2021
Imperva always needs to adjust to new versions of cyber attacks, it needs to be faster, improve the resiliency of the software of the solution.
reviewer1262313 - PeerSpot reviewer
Jul 19, 2020
The log analytics interface within Incapsula isn't really good. For example, if you have to get all logs from there, it's a very cumbersome process.