IBM App Connect OverviewUNIXBusinessApplication

IBM App Connect is the #11 ranked solution in top Cloud Data Integration tools. PeerSpot users give IBM App Connect an average rating of 8.6 out of 10. IBM App Connect is most commonly compared to IBM Cloud Pak for Integration: IBM App Connect vs IBM Cloud Pak for Integration. IBM App Connect is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.
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What is IBM App Connect?

Rapidly connect public clouds, private clouds and on-premises application

App Connect Professional is IBM’s cloud integration offering which delivers an integration solution
• With ease-of-use, flexibility and increased responsiveness to the evolving business needs, while removing the daunting complexities of integration.
• Provides the powerful combination of a ‘simple integration experience’ for business users looking to automate how their applications talk to each other; coupled with a ‘configuration based integration’ approach for IT.
• App Connect Professional is for the teams and integration developers who need to solve more complex problems and need powerful tooling for integration scenarios

IBM App Connect was previously known as IBM Cast Iron.

IBM App Connect Customers

United Way of Allegheny County, Saint-Gobain CPS, Ricoh, SunTrust Banks Inc.

IBM App Connect Video

Archived IBM App Connect Reviews (more than two years old)

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CEO at a tech services company with 1-10 employees
Real User
Can integrate using different interfaces
Pros and Cons
  • "It has different type of interfaces that can integrate with companies."
  • "It is not easy to deploy. It requires someone with a high level of knowledge in the solution to deploy it, not just anyone can do it."

What is our primary use case?

We use it for the integration of applications in different scenarios.

What is most valuable?

  • Comfortable integration
  • Different type of interfaces that can integrate with companies.

What do I think about the stability of the solution?

It is very stable.

It takes two people to deploy and maintain the solution.

What do I think about the scalability of the solution?

It is very expensive if we want to scale. Four nodes are using App Connect.

There are two people currently using the solution.

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Cloud Data Integration
November 2022
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655,774 professionals have used our research since 2012.

How are customer service and support?

The technical support is very good.

Which solution did I use previously and why did I switch?

We used IBM Integration Bus a very long time ago. We need the App Connect solution for its integration platform.

How was the initial setup?

It is not easy to deploy. It requires someone with a high level of knowledge in the solution to deploy it, not just anyone can do it. 

It was very fast to deploy. It took one day.

Our implementation strategy was focused on CI/CD.

What about the implementation team?

We did the deployment ourselves. We used an integration toolkit from IBM.

What's my experience with pricing, setup cost, and licensing?

The solution is really good, but expensive.

Which other solutions did I evaluate?

We also looked at open source solutions.

We tried to start using other solutions in our projects, but found they were not simple to use. We are using App Connect because it's a more comprehensive solution that can handle many projects.

What other advice do I have?

I would rate the solution as a nine (out of 10).

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Technicac196 - PeerSpot reviewer
Technical Presales at a tech services company with 1,001-5,000 employees
MSP
With the availability of adapters, my customer doesn't spend a lot of time getting into production. Our customers are asking for a few adapters and for support.

What is most valuable?

The most valuable feature for me is the availability of the adapters, which are already made out of the box. My customer then doesn't need to really spend a lot of time getting into production. You name it, SalesForce, or Ariba, whatever be the supporting products that we need to integrate to. It's just a matter of days to get it in production. That's the great part of it.

How has it helped my organization?

Whether it be a CRM, ERP or whatever you want to integrate with, customers get the integration projects done at least 40% ahead of time. That's a great benefit for them and for us.

What needs improvement?

There are a few adapters which our customers have been asking for. That's something that's very critical, but I think most critically our customers are asking for support. If I call within the next two hours, someone should be there at least on a call to support me. Support is the major thing.

What do I think about the stability of the solution?

The cloud version had me a little bit worried because we don't really know how stable it is or how it's scaling. There have been a few instances when customers have come with complaints but all around, they're still happy.

What do I think about the scalability of the solution?

Scalability is fine. I mean, in the licensing it's not very clear but still, as a product, it scales.

How is customer service and technical support?

Technical support has been good all around. If you look over a longer period of time, there have been certain cases where, for certain issues, we have gone back and we haven't received a response in a matter of days. That's not ideal because we are in production.

How was the initial setup?

I was not involved in the initial setup.

What other advice do I have?

Maybe start with a PoC. Do a proof of concept and only after that, maybe take the decision whether it meets your requirements.

With regard to my customers, when they are selecting a vendor, I guess what they're looking for is somebody who will support them. I'm looking for people who can go end-to-end. They can't just sell me the product, but they can also implement it and then they can be there whenever I need them. It's the complete sales cycle.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cloud Data Integration
November 2022
Find out what your peers are saying about IBM, MuleSoft, Informatica and others in Cloud Data Integration. Updated: November 2022.
655,774 professionals have used our research since 2012.
System Engineer with 1,001-5,000 employees
Real User
It has a graphical developer interface. I wish it could reach out to the network folders.

What is most valuable?

We originally purchased Cast Iron because of its connections to Salesforce.

How has it helped my organization?

Because it has a graphical developer interface, we can quickly develop solutions that are connecting to anything on the cloud, without having to build those connectors ourselves.

What needs improvement?

I'm happy to see that Swagger is introduced because we're going to combine it with IBM API Connect. I wish it could reach out to the network folders, because that's the one thing we haven't been able to do well with it and that is to get network file systems.

What do I think about the stability of the solution?

It's been stable. We haven't had any problems with its stability.

What do I think about the scalability of the solution?

Because we have the Hypervisor Edition, we have run into scalability issues. Since it transforms everything in to XML, the payloads get pretty big and slow. We have to keep that in mind when we determine when to use it versus when to use something else for batch instances. But, we've found for real-time, the quick connections across it works fine.

How are customer service and technical support?

I have used the tech support, at the very beginning when we had it. We didn't really know how to use it and they were very helpful.

Which solution did I use previously and why did I switch?

We weren't using any other solution. We wanted to be able to connect to Salesforce. We have IBM InfoSphere DataStage and the connector for DataStage was a lot more expensive at the time.

How was the initial setup?

The setup was a little big complicated because I hadn't done it before. But, now we've had Cast Iron for quite a while and we've just purchased IBM App Connect, a new version. We'll be standing that up and I think it'll be simple for us.

Which other solutions did I evaluate?

We went with IBM for Cast Iron because we had already been using IBM products. This solution fits with what we needed it to do and with the rest of our landscape, i.e., the other IBM products.

A vendor that we trust and that's been around, is the most important criteria while selecting a vendor.

What other advice do I have?

It's been very good. There were issues only because of it's scalability, since we have the Hypervisor Edition, that we've run in to some of the sizing that has impacts on the performance.

Give this one a try, especially the new IBM App Connect because it fits so well with the new design and the way it fits in with the new APIs. You can build out new APIs with it. I would say to use it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user635436 - PeerSpot reviewer
Development Manager, IT Business Applications at a tech vendor with 1,001-5,000 employees
Real User
It is reliable and the number of endpoints is valuable. Multiple developers should be able to work in the same project.

What is most valuable?

Its reliability and the large number of endpoints for connectivity are valuable features.

What needs improvement?

I would like the ability for more than one developer to work on the same project (source control/branch merge). If the project has more than one orchestration, you should be able to have different people working on each.

For how long have I used the solution?

I have used the product for about nine years (since before Cast Iron was acquired by IBM).

What do I think about the stability of the solution?

We are running the HyperV version and have had no problems with stability. Though if not designed well, the projects can definitely run out of resources when processing.

What do I think about the scalability of the solution?

It scales well. We are considering moving to the cloud version, as only one or our endpoints is local and all the others are SaaS endpoints.

How is customer service and technical support?

They give excellent technical support.

How was the initial setup?

It is easy to set up. HyperV has OVF that you deploy to a VMware ESX Server.

What's my experience with pricing, setup cost, and licensing?

IBM has gone back and forth on licensing for this product. Make sure you get the licensing that lets you have unlimited endpoints; otherwise, you will need to account for each separate endpoint in your licensing costs and adding more automation has a price impact.

Which other solutions did I evaluate?

We evaluated MuleSoft and Dell Boomi.

What other advice do I have?

Your developers should be well-versed in XML and XSLT. These are behind everything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user539460 - PeerSpot reviewer
Senior Integration Consultant at a tech services company with 51-200 employees
Consultant
The tool provides integration with zero or minimal coding effort required.

What is most valuable?

The product is a very simple integration tool with zero or minimal coding effort required.

How has it helped my organization?

Our organization deals with multiple systems and we want the data to be available 24/7 across all the systems. IBM App Connect has a robust mechanism to handle such scenarios.

What needs improvement?

The audit logging, transaction logging and other such similar features, such as the IBM App Connect cloud instance, need to be improved.

For how long have I used the solution?

I have used this solution for nine months.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How are customer service and technical support?

I would give the technical support a 8/10 rating.

Which solution did I use previously and why did I switch?

We were not using any other solution previously.

How was the initial setup?

The initial setup was straightforward in regards to the installation of the product, configuration of endpoints, the documentation and available tips.

Which other solutions did I evaluate?

We looked at other products such as MuleSoft.

What other advice do I have?

IBM App Connect provides a very easy way to integrate many systems with zero manual code. The deployment and maintenance is very simple. You can version your deployments as well. The documentation covers all the aspects of integration.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
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Updated: November 2022
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