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System Administrator at a energy/utilities company with 10,001+ employees
Real User
Top 10
Scales very well and is pretty easy to set up but is a bit expensive
Pros and Cons
  • "What we like the most is the ability to upgrade the scaling of the system itself. Whenever we need extra storage, we can do that. Whenever we need extra memory, we can do that as well. It's fast and it's available."
  • "The pricing of the product could always be lowered."

What is our primary use case?

We use the solution primarily to provide services for the employees in our institute. Basically, it's the domain active directory. We also use it for its own server and providing the internet and our email server. We shifted recently to the Microsoft Product F365. We got the enterprise license for that as well. We don't use it to provide cloud services. We actually provide local services.

How has it helped my organization?

The older version of the servers that we had was the Dell Edge. The Dell Edge was a very old model and it had limited hardware capability and storage capacity. We had unfortunately faced some problems with providing for the new services due to these limitations. I'm talking about financially providing for the new service. 

The improvement was quite noticeable when we did the upgrade. We had faster service, better internet connection, and a more stable internet connection. We had a very stable active directory. I would say that whenever the users wanted to log in, we had no delays in creating the user profile and having the user access the server services such as Outlook or the internet. A firewall was installed also. The improvements were on a network scale, as well as the scale of the service. 

What is most valuable?

What we like the most is the ability to upgrade the scaling of the system itself. Whenever we need extra storage, we can do that. Whenever we need extra memory, we can do that as well. It's fast and it's available.

What needs improvement?

Thus far, the solution has been sufficient. I can't think of an area that really needs improvement at this time.

For the time being, our need is limited to certain features that are completely available in the Power Systems that we use. I can't say that we need an extra feature, or, at least, not in the near future.

The pricing of the product could always be lowered.

For how long have I used the solution?

I've been dealing with the solution for two years. It was purchased in late 2019.

What do I think about the stability of the solution?

It's not the hardware itself that's unstable as much as it is the software. The hardware is stable enough. However, the software from time to time requires maintenance, and that requires us to reinstall some of the features. Sometimes we face problems with upgrading to newer versions or updates. Occasionally, we have to revert back to an older version. That said, in terms of the hardware itself, it's stable enough. We haven't had any failures so far in the hardware, with the exception of hard drives.

What do I think about the scalability of the solution?

The scalability of the solution is excellent. It's very easy to scale and you can expand as much as you need to rather quickly.

Currently, we have between 350 and 450 users that access the solution.

In general, we do plan to increase usage. We're looking to have another server installed on a different site to upgrade the existing one. Right now, they're getting their services via a link from our servers, however, we are required to have a dedicated server on that different site to provide them with the services directly.

How are customer service and technical support?

We have divisions. Everyone has their specialty in terms of maintaining the servers. In terms of software, we have a system administrator that takes care of the software. In terms of hardware, we directly communicate with the service provider. They come and they take a look if, and only if we require some upgrades. That said, there's been no hardware failure before. 

What we do is if there is any upgrade done to the servers, we use a tender system. We announce that we need an upgrade, and three companies come forward saying that we provide this upgrade to this system that you have, and we usually select the proper one either by price or by standards. If they meet the standards of the upgrade that we need, then they do that. However, if we require services for the hardware that we have in the company, then the one that we bought the hardware from is the one who does the service. The agent of IBM is local. He knows the servers, and he does the maintenance on them.

How was the initial setup?

The initial setup wasn't complex at all. We were familiar with how the systems are and the system that we wanted to install. The shifting from an older generation, an older server, to the new server wasn't done, actually. We had a freshly installed active directory. We improved the structure during the shifting phases. The only thing that we actually did for deployment was that we had the deployment imaging ready when we did it, and we customized it based on a virtual machine.

When we installed the virtual machine, we did the testing to scale the deployment prior to the arrival of the servers, and then we did the installation directly. We had everything ready. The only thing that we shifted was the user data from the old server to the new server. That took a while. Other than that, the deployment was straightforward.

What's my experience with pricing, setup cost, and licensing?

The cost could always be lower to make it more affordable to organizations.

Which other solutions did I evaluate?

We did look at Dell Systems, however, they were very expensive.

What other advice do I have?

We're just a customer. We don't have a business relationship with IBM.

In general, I would rate the solution at a seven out of ten so far.

While every organization has to choose its options based on their requirements, I can say that this particular solution has met our needs quite well.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Joel Masocha
IT Manager at a construction company with 10,001+ employees
Real User
Top 5
Strong, easy to manage and monitor, and have very few failures
Pros and Cons
  • "This is all I've ever used. These servers are strong, and they have very few failures on them. They are also easy to manage and monitor."
  • "They are pretty solid servers, but, just like all servers, they become obsolete after some time. They can maybe provide a console to monitor the health of the servers. There should be some kind of console to which you can log in to remotely check on the health of a server, even when the server is off. The servers that we have are only scalable to some extent. They have got a limited amount of hard drive that you can insert. Their scalability should be improved."

What is our primary use case?

We have installed VMware on DL Server, and the operating system sits on this DL Server host.

What is most valuable?

This is all I've ever used. These servers are strong, and they have very few failures on them. They are also easy to manage and monitor.

What needs improvement?

They are pretty solid servers, but, just like all servers, they become obsolete after some time.

They can maybe provide a console to monitor the health of the servers. There should be some kind of console to which you can log in to remotely check on the health of a server, even when the server is off.

The servers that we have are only scalable to some extent. They have got a limited amount of hard drive that you can insert. Their scalability should be improved.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

They are pretty stable servers. The hardware failures are very minor. We do have one or two hardware failures but very far spaced. The major failures are mostly operating system failures, but on the hardware, they have been working pretty well.

What do I think about the scalability of the solution?

They are scalable to some extent. For instance, you can only put a specific amount of hard drive on the base. You can insert the hard drives of a limited size, which makes them not very scalable. This could be dependent on the servers that you have. There are probably models that are more scalable than what we have.

We have about 200 people on the site, and they use it on a daily basis.

How are customer service and technical support?

We have not contacted them. We didn't have any major issues to escalate. The few issues that we had were easily resolvable. You can also use online support to check. There are quite a number of people using these servers. You can share problems and get some advice from someone who has faced the same problem before.

Which solution did I use previously and why did I switch?

We will be switching to a combination of Cisco and Dell EMC. For computation, it will be Cisco, and for storage, it will be Dell EMC. The main reason for this switch is group policy. The group has decided that we move from HP and use Cisco with EMC Storage.

How was the initial setup?

The initial setup is a simple process. The old ones used to have a CD that would guide you through the process. Newer ones should also have a system where you go step-by-step and install your operating system and configure it.

What about the implementation team?

I deployed it myself. I got servers from a company and then installed and configured them. All servers were not deployed at once. I deployed just one server at a time. Typically, deploying a server, including the operating system and everything else, takes less than two hours. I also do the maintenance.

What's my experience with pricing, setup cost, and licensing?

Proliant DL Servers have a reasonable cost. They are not as expensive as the Cisco servers. Everything is included when you purchase a server. You just have to install and configure it.

What other advice do I have?

I would recommend these servers. I would rate HPE ProLiant DL Servers a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Specialist at a government with 5,001-10,000 employees
Real User
Easy to set up and has pretty good pricing but requires better local support
Pros and Cons
  • "The initial setup is easy."
  • "The RAID Management and the RAID Configuration tools need to be improved."

What is our primary use case?

We primarily use the solution for a network server and file server.

What is most valuable?

The pricing is the most valuable aspect of the solution.

The initial setup is easy.

It's possible to scale the product.

What needs improvement?

The RAID Management and the RAID Configuration tools need to be improved. The RAID infrastructure needs some work. The RAID, MegaRAID, and Software RAID don't always hold the configurations. I have had multiple instances where I had to rebuild the server due to the RAID Configuration not holding. The RAID, the MegaRAID infrastructure need to improve.

Local technical support could be better.

The product should have out-of-plan management and be more reliable with controllers while offering better management features for the configuration and drivers.

For how long have I used the solution?

I've been using the solution for more than three years. 

What do I think about the stability of the solution?

The solution is not stable. The servers tend to not be resilient.

What do I think about the scalability of the solution?

The solution is scalable. You can scale the racks. It's not a problem.

We have about 200 users using the rack server at this time. 

We do not plan to increase usage at this time.

How are customer service and support?

Not much technical support is available locally. They need to offer better assistance in our area.

Which solution did I use previously and why did I switch?

We also use Dell and HP.

How was the initial setup?

The initial setup is pretty straightforward. It's not a complex process.

The setup and deployment took maybe an hour or so. 

You need two people for deployment and maintenance. 

What's my experience with pricing, setup cost, and licensing?

We pay to license on a yearly basis. I have an enterprise license. I just use that license from a non-government perspective.

On top of that, there's the cost of renting any servers. I have to continuously be buying hard drives for it. In terms of the maintenance cost of the servers is high.

Which other solutions did I evaluate?

We also evaluated HP and Dell.

What other advice do I have?

We are a customer and an end-user. We don't have a special business relationship with Lenovo.

I'd advise new users that, if they are looking for a more resilient and reliable server to run any critical applications on, I would choose either HP or Dell. They also offer better support and better response time. While HP and Dell servers may cost a little more, you get more value for your money.

In general, I would rate the solution at a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Anil Kale
Sr. Technology Consultant at a engineering company with 1,001-5,000 employees
Consultant
Easy to implement with fair pricing and a good user interface
Pros and Cons
  • "The pricing of the solution is fair."
  • "It would be nice if the rack servers had an HCI solution as an option."

What is most valuable?

The user interface is the solution's most valuable aspect.

The implementation process is quite good.

The pricing of the solution is fair.

What needs improvement?

I can't think of any features that are lacking on the solution. It works well for our clients for the most part.

It would be nice if the rack servers had an HCI solution as an option.

For how long have I used the solution?

We've been using the solution for the past two years now.

What do I think about the stability of the solution?

The stability is good. It also lasts a relatively long time. Our customers are typically looking for something that will hold up for about five years, and this solution does that. It's not buggy. There aren't glitches. It doesn't crash or break down.

What do I think about the scalability of the solution?

You can easily scale the solution up and down. Our customers want a solution that can work with for half a decade at least, so they need something flexible, and this solution delivers.

We deal with customers of all sizes, from small to large organizations. This solution works well for each of them.

How are customer service and technical support?

The technical support is okay. We have an internal team, however, they are by no means experts. We need Dell to fill in the blanks and sometimes that can't help us the way we hoped they would. It might be helpful if the Dell site had more information so that we could just go there.

Which solution did I use previously and why did I switch?

We use a variety of Dell options including FX and XE, among others. Which we use is dependant on the client requirements.

How was the initial setup?

The initial setup is not complex. It's quite easy to set everything up, in fact. All of the underlying technology is the same on Dell, so we don't have an issue handling the implementation on the Dell servers for our customers.

What about the implementation team?

We can handle the aspects of the installation ourselves, as it's pretty straightforward.

What other advice do I have?

We are a service provider and a reseller. We use various versions of the solution. The deployment models also vary as it depends on customer requirements. We deal with a lot of hyper-converged solutions.

I'd recommend the solution. We've had no issues with it at all.

Overall, I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
DurgaPrasad Malyala
Director at Datasoft Comnet
Real User
Top 20Leaderboard
Easy to set up and the support is good
Pros and Cons
  • "The initial setup is straightforward and easy to do."
  • "The warranty and support periods should be extended."

What is our primary use case?

We are a system integrator and this is one of the products that we implement for our clients.

They are for general, mixed usage that includes use cases such as virtualization and hosting VMware.

What needs improvement?

The warranty and support periods should be extended. One of the things that we like about Dell and HPE is the longer duration of support.

What we would really like to see is more years of extended support. If somebody wants to extend it to five years or seven years, this should be possible because some of our customers really want it.

For how long have I used the solution?

We have been working with this product for between five and six years.

What do I think about the stability of the solution?

This is a stable product and we plan to continue working with it in the future.

What do I think about the scalability of the solution?

This product is scalable and is typically installed on-premises for customers who are small to medium-sized businesses. We have dozens of clients who use it.

How are customer service and technical support?

Technical support is good and we don't have a problem with it, although they have a shorter support cycle for their products.

Which solution did I use previously and why did I switch?

We work with several vendors including Dell and HPE. When it comes to Dell, the warranty period is generally longer compared to Cisco.

How was the initial setup?

The initial setup is straightforward and easy to do. It is not complex at all.

It does not take much time to deploy.

What about the implementation team?

Our in-house team deploys this solution to our customers. Not many people are required for deployment. Two people might be used for racking and stacking, and one person for the configuration.

What's my experience with pricing, setup cost, and licensing?

This product is slightly more expensive when compared to others.

What other advice do I have?

We do not deal with the latest version because we find that for rack servers, the previous version is a little better. Manageability is not a big option for this type of server.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Get our free report covering Hewlett Packard Enterprise, Dell EMC, Lenovo, and other competitors of Dell EMC PowerEdge FX. Updated: January 2022.
563,148 professionals have used our research since 2012.