Veeam Backup for Office 365 vs Zerto comparison

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Executive Summary

We performed a comparison between Veeam Backup for Office 365 and Zerto based on real PeerSpot user reviews.

Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Veeam Backup for Office 365 vs. Zerto Report (Updated: May 2023).
708,544 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The pricing is reasonable.""The most valuable features of the solution are the scalability and the free license of up to ten VMs.""It is very easy to integrate. You can do it very fast.""The way it backs up personal files is great.""The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only.""The solution is stable.""The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.""It is very simple to set up."

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"The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do. It is pretty easy to use. I've done the restoration of servers several times, not as a disaster. When an upgrade on a server goes wrong and it messes things up, I can just fail back to a previous version and try it again. So, that has been really helpful.""The test features have been really good for us. Our DR testing goes very quickly and easily now for all our stuff with Zerto. We have our priority recovery process, where we cover our databases for our app servers and web servers. All our teams pretty much get their VMs very quickly. The RPOs are very low.""One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end.""The low RPO times of about four to eight seconds are very nice and very valuable to us.""It does what it's purported to do, which is to provide continuous data protection. We have a five-second RPO. It's definitely doing its job.""The most valuable feature is the ability to recover critical systems, such as public safety, within a few minutes. In addition, the RPO is six seconds of data loss, tops.""The near-synchronous replication is one of the primary reasons we're using Zerto because we have recovery intervals of sub-five seconds. On a scale of 10, where 10 is "very important", this feature is a 10.""I found VM level replication and being able to group the VM levels to be valuable. I like not having to worry about whether a particular VM is in the right storage group; some of those sorts of things would trip us up previously."

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"As with all things, the solution can be improved by reducing the cost.""They could include WAN acceleration to compress the traffic to make things faster.""The solution should provide more integration with Teams and SharePoint Online to perform other tasks.""The solution needs to introduce more features.""The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability.""In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file.""If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.""This solution does provide the option to choose a different target of storage."

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"The backup end of this solution could be improved. We tried using it as a full backup solution and it took way too long to complete at least one backup.""I had a couple of questions after deployment, but nothing major, about a couple of ways I could tweak it.""Another thing that would help would be a recommender, or some type of tool that says, 'Hey, you're not conforming to best practices.' It would do a conformance or compliance check to tell you if your VPGs are set up according to best practices and whether your Zerto clusters are set up optimally. It would see if you have HA enabled and whether your alerting is turned on.""The onset of configuring an environment in the cloud is difficult and could be easier to do.""I would like to be able to replicate one to multiple without having to recreate every VPG. That would save us a lot of time. When we add a site or move our DR to a different site, I have to recreate everything from scratch. So, it'd be cool to be able to just repoint an existing VPG to a new site without having to recreate everything.""The overall management plan could improve. If something happens with the VM on the vSphere side, the error codes are pretty weak. If there was a way to click on something within the UI that takes us to a support page or article, that would be very beneficial.""If something happens, and we are out and about, I would like to be able to interface with it on our mobile phones. That would be great.""If the log was more detailed and more user-friendly, we wouldn't have to make the calls to the support to try and figure out where the problem lies."

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Pricing and Cost Advice
  • "There is an annual license required and a per-user fee for this solution."
  • "It is strictly subscribed on a per-user basis."
  • "We are talking about a third party solution, so there is a licensing fee."
  • "It is not the cheapest solution in the market."
  • "Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes."
  • "For the number of users and amount of storage you receive, it is not expensive."
  • "The cost of Veeam Backup for Office 365 is $19 for one mailbox."
  • "The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution."
  • More Veeam Backup for Office 365 Pricing and Cost Advice →

  • "At close to $1,000 a license, it makes it very hard to protect all of your environment, especially for a smaller shop."
  • "We subscribe to their annual license package and we have tier one support with them."
  • "Price-wise, Zerto is fairly reasonable and I can't complain about it when we compare it against Oracle and SAP licensing."
  • "All of my customers are happy with how this product works and they like it, but unfortunately, in the market that I represent, Zerto is expensive when compared with the competition."
  • "Having backup and DR is somewhat moderately important to us. The problem with us, and a lot of companies, is the issue with on-prem Zerto. It utilizes whatever you have for a SAN. Or, if you are like us, we have a vSAN and that storage is not cheap. So, it is cheaper to have a self-contained backup system that is on its own storage rather than utilizing your data center storage, like your vSAN. While it is somewhat important to have both backup and DR, it is not incredibly important to have both. I know Zero is trying to heavily dip their toes in the water of backup and recovery. Once you see what Zerto can do, I don't think anyone will not take Zerto because they don't necessarily specialize in backup and recovery 100 percent. They do replication so well."
  • "License-wise, we budgeted $1,000 per VM. The minimum spend on it, in the beginning, can sometimes be a little bit of a headache for people, and they might have to budget creatively to get there, but once you're there, the renewals are worth it."
  • "If you are an IT person and you think that DR is too expensive then the cloud option from Zerto is good because anyone can afford to use it, as far as getting one or two of their criticals protected."
  • "I do not like the current pricing model because the product has been divided into different components and they are charging for them individually."
  • More Zerto Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also be… more »
    Top Answer:The solution is also easy to manage and work with.
    Top Answer:The solution is very, very, very, cheap. It is a good solution, and its price is not bad.
    Top Answer:Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1 =… more »
    Top Answer:I give Zerto's stability a nine out of ten.
    Top Answer:Zerto is a premium disaster recovery solution. It is not the cheapest option on the market, but it offers a number of features that make it a good value for businesses that need a comprehensive… more »
    out of 60 in Cloud Backup
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    out of 60 in Cloud Backup
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    Also Known As
    Veeam Backup for Microsoft Office 365
    Zerto Virtual Replication
    Learn More

    Veeam® Backup for Microsoft 365 aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam gives the user secure backup of Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:

    • Protects Microsoft 365 data from accidental deletion, security threats and retention policy gaps
    • Quickly restores individual Microsoft 365 email, files and sites with industry-leading recovery flexibility
    • Meet legal and compliance requirements with efficient eDiscovery of Microsoft 365 items

    NEW in version 6 - Self-Service Restore Portal for Microsoft 365 environments, empowering IT administrators to securely delegate restores of emails, files and more from one, centralized location. V6 also includes backup copy to Amazon S3 Glacier, Glacier Deep Archive and Azure Archive, enhancing cloud object storage integrations, which already include AWS S3, Azure Blob, IBM Cloud, Wasabi and other S3-compatible providers.

    The vendor offers a 30-day trial and a demo on Microsoft 365 backup.

    Useful resources:

    Zerto, a Hewlett Packard Enterprise company, specializes in data protection and empowers customers to run a business by simplifying the protection, disaster recovery, and mobility of on-premises and cloud applications. Zerto uses advanced hybrid cloud IT technologies to recover and protect business-critical applications in on-premises and cloud environments, enabling them to deliver continuous service without compromising security. Zerto’s foundation is based on continual data protection (CDP) technology. Users can benefit from a single, unified, and automated recovery and data management experience across all virtualized or container-based workloads.

    Zerto's native clustering technology creates a resilient, fault-tolerant system that automates recovery of critical virtual machines while supporting software updates, new OS releases, and upgrades. With native clustering, a creation, migration, or deletion of a virtual machine is automatically replicated to all nodes in the cluster. This creates an automated failover and availability solution with the features of high-end dedicated servers running at a fraction of the cost.

    Zerto Features

    Zerto has many valuable key features. Some of the most useful ones include:

    • Continuous data security
      • Continuous replication
      • The industry's lowest RPOs and fastest RTOs
      • App and database protection and recovery on a granular level
    • Agility across hybrid and multi-cloud
      • Protection between clouds
      • Simple on-premises to cloud migration
      • User-friendly native cloud services
    • Simple to scale
      • Automation and orchestration are built-in
      • Cross-platform, multi-site analytics
      • Unified experience regardless of cloud
    • Software-based
      • Hardware, hypervisor, and cloud are all independent
      • No physical appliances
      • Future-proof

    Zerto Benefits

    • Robust disaster recovery: Continuous data protection enables recovery of entire clusters, multi-VM applications, or even a single server with the lowest RPOs and fastest RTOs. Zerto allows users to safeguard, manage, and recover all of their key digital assets, whether they’re recovering to a secondary location, the public cloud, or a managed service provider.
    • Constant backup: Instead of making backups every 12 or 24 hours, Zerto creates backups every 5-15 seconds. Zerto backup has no impact on production and eliminates the burden of micromanaging backup windows by using CDP instead of snapshots. Its backup provides immediate recovery of data, folders, or virtual machines (VMs) that are only seconds behind the original, which is a simple approach to completely avoid ransomware or erase inadvertent deletions.
    • Strong long-term retention: Send data to the cloud or a purpose-built storage appliance of your choice for months or years of retention. These long-term copies can be made from local backups or DR replicas, and they can be kept wherever is most convenient for your company. Its powerful indexing and search makes discovering and restoring data simple. For data you want to maintain but only use infrequently, use cost-effective cloud tiering to shift LTR copies from hot to cold to deep-freeze storage.

    Reviews from Real Users

    Zerto stands out among its competitors for a number of reasons. Two major ones are its disaster recovery abilities and its ease of use. PeerSpot users take note of the advantages of these features in their reviews:

    Justin C., Director of IT at Arnott Inc. writes of the solution, “If we had to deal with a ransomware event, Zerto would be one of the first things I would use, because it is going to be the fastest to restore data to a certain point. If there were a fire in our building, Zerto would be a big thing too, because we would shut down everything that's in our building… It's definitely going to be one of our prevalent DRBC layers of protection."

    Brad W., Vice President of Information Technology at a financial services firm, notes, “The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do.”

    Learn more about Veeam Backup for Office 365
    Learn more about Zerto
    Sample Customers
    Columbia Power & Water Systems
    United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, Spirit Airlines, Tencate, Aaron’s, Grey’s County, Epiq. JLL, KIND Snacks, Kingston Technologies
    Top Industries
    Comms Service Provider22%
    Computer Software Company22%
    Financial Services Firm6%
    Computer Software Company22%
    Comms Service Provider9%
    Manufacturing Company6%
    Financial Services Firm15%
    Insurance Company12%
    Healthcare Company9%
    Computer Software Company18%
    Financial Services Firm8%
    Healthcare Company7%
    Company Size
    Small Business49%
    Midsize Enterprise29%
    Large Enterprise22%
    Small Business33%
    Midsize Enterprise20%
    Large Enterprise48%
    Small Business22%
    Midsize Enterprise25%
    Large Enterprise53%
    Small Business25%
    Midsize Enterprise15%
    Large Enterprise60%
    Buyer's Guide
    Veeam Backup for Office 365 vs. Zerto
    May 2023
    Find out what your peers are saying about Veeam Backup for Office 365 vs. Zerto and other solutions. Updated: May 2023.
    708,544 professionals have used our research since 2012.

    Veeam Backup for Office 365 is ranked 11th in Cloud Backup with 34 reviews while Zerto is ranked 2nd in Cloud Backup with 100 reviews. Veeam Backup for Office 365 is rated 8.0, while Zerto is rated 9.0. The top reviewer of Veeam Backup for Office 365 writes "Reasonable pricing but has no encryption and the reporting is lacking". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup for Office 365 is most compared with AvePoint Cloud Backup, Acronis Backup, Veeam Backup & Replication, Metallic and Cohesity DataProtect, whereas Zerto is most compared with VMware SRM, Veeam Backup & Replication, Dell RecoverPoint for Virtual Machines, Rubrik and Nutanix Disaster Recovery as a Service . See our Veeam Backup for Office 365 vs. Zerto report.

    See our list of best Cloud Backup vendors.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.