Veeam Backup for Microsoft 365 vs Zerto comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 13, 2023

We compared Veeam Backup for Office 365 and Zerto across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Veeam Backup for Office 365's setup process is uncomplicated and easy, demanding only a small amount of time and technical knowledge. Opinions on Zerto's setup were mixed, with some users finding it effortless and fast, while others encountered difficulties and needed more time for deployment.
  • Features: Veeam Backup for Office 365 is highly regarded for its reliability, user-friendly interface, and capability to securely store data in both cloud and local settings. Zerto is appreciated for its uninterrupted data safeguarding, swift restoration process, and user-friendly design.
  • Room for Improvement: Veeam Backup for Office 365 requires enhancements in integration, automation, performance, user interface, storage, clarity for multiple environments, and support for different protocols. Zerto could benefit from improvements in licensing, configuration in cloud environments, file restore functionality, PowerShell scripting, replication to multiple sites, and retention and recovery indexing.
  • Pricing: Veeam Backup for Office 365's cost is not included in the O365 licenses and is charged per mailbox. It is seen as reasonable and affordable by most users, although some find it expensive. Zerto's pricing is in line with what is typically seen in the industry, but there are differing opinions on its complexity. 
  • ROI: Veeam saves resources and storage, and prevents incidents and data corruption. Zerto provides time and cost savings, ease of use, and improved regulatory compliance.
  • Service and Support: Customers generally praised the customer service and support of Veeam Backup for Office 365, describing it as good, very responsive, helpful, and quick in resolving issues. Zerto's support has received mixed feedback. While some customers have had positive experiences and found the support to be generally good with a helpful and responsive technical team, there are concerns raised, particularly after Zerto's acquisition by HP.

Comparison Results: Veeam Backup for Office 365 is highly regarded for its stability, ease of use, and flexibility in backing up and recovering data. It seamlessly integrates with Office 365 and offers various storage options, all presented in a user-friendly interface. However, it does not have integration with SharePoint and its performance can be inconsistent. Zerto is praised for its continuous data protection and quick recovery capabilities. It has an intuitive interface and efficiently creates virtual machines. However, it requires a more complex initial setup and could improve in areas such as licensing granularity and long-term retention features. 

To learn more, read our detailed Veeam Backup for Microsoft 365 vs. Zerto Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore.""Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy.""The pricing is reasonable.""The product offers good stability.""The most valuable aspect of Veeam is its stability.""This is an easy-to-install easy-to-use solution for backing up Office 365 email.""We are able to store it on various cloud providers such as Amazon S3, Rocket, Azure, and IBM Cloud. It can also do on-premise integration, and we are able to use storage from on-premise. We are also able to recover data. It is a really good and intuitive solution. Veeam has developed a fantastic product. I've never seen anything that I don't like about Veeam. It looks like a very complete solution. It is really mature, simple to use, and quite interrogative. It also has APIs for writing scripts.""It is easy to use and easy to recover files."

More Veeam Backup for Microsoft 365 Pros →

"Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated.""Zerto gives us peace of mind knowing that if we were attacked by ransomware, we would be able to recover data from the time before the ransomware to get us back to being fully functional.""Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site.""The journaling is the most valuable aspect of the solution.""The most valuable feature for us is accelerating cloud adoption, as it helps provide greater speed for disaster recovery. Ultimately, this saves us time, as well as resources.""We can failover to an isolated environment and validate the application without impacting the production environment. We can do more testing in a non-impactful way...""It is the backbone of our DR solution for critical databases that hold the data we can't afford to lose. It provided new opportunities to change how we approach disaster recovery.""I've used backup solutions like Veeam in the past, but Zerto seemed like a better, faster solution. We adopted Zerto because of the speed, and because we wanted to do everything in-house."

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Cons
"They should improve the backup and restoration time.""The solution needs to introduce more features.""The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go.""The solution should provide more integration with Teams and SharePoint Online to perform other tasks.""The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it.""The pricing model is unnecessarily confusing and could be simplified.""It needs to be able to integrate with other emailing systems, like Linux.""The customer service and support response time can be improved."

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"Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site.""Zerto generates many false positive alerts, which is annoying. I still have thousands of alerts in my inbox, and those are false alerts. When I check there's actually no problem.""The syncing of the replication needs improvement. My experience has been that, every once in a while, when you go to do a failover, it tells you it's not syncing. Then you have to troubleshoot and figure out why it's not fully synced up.""I wish Zerto had better file restoration capabilities. We have not been able to use that because of the limitations of Zerto's de-duplication technology.""Overall, Zerto is doing a very good job. We have experienced a few downtimes on networking. Most of the time, they come up with a solution immediately to sort out any challenge that may affect data flow or data migration. It does not happen frequently. We might experience it once in two months, but when we face any downtime, it does not impact the data.""If there is a mass of changes to a server, Zerto will restart the replication. It would be nice to know why that happens.""I would like to request better reporting in Zerto. I can see the data that I need in the console, but if I need to put the data or the history into a report, it is difficult. It is something that auditors might require, so reporting is something that needs to be improved.""We would love to have a native management pack for vROps and to be able to view a dashboard and metrics for BPGs within vROps. We would like to have a single view for monitoring and provide customers with dashboards so they can see their own BPGs."

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Pricing and Cost Advice
  • "I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers."
  • "The pricing is middle-of-the-road compared with competing products."
  • "I'm not sure about the price, but I think it could be lower."
  • "The cost is a bit on the high side."
  • "The pricing model makes this solution more expensive than it needs to be."
  • "This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution."
  • "We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
  • "The licensing price is quite high. It's expensive."
  • More Veeam Backup for Microsoft 365 Pricing and Cost Advice →

  • "Pricing depends on your future growth. Start small and then scale up."
  • "Zerto’s licensing model has changed a bit over the last year and they are in alignment with others. It is pretty simple and more economical."
  • "Licensing is based on the number of VMs to replicate. The first thing should be to get the number of VMs to replicate based on your business needs."
  • "Licensing is VM based so you can buy packages or single VM. Price is not low but the power of application is high, so you will get your money back."
  • "It's a little bit expensive."
  • "We believe the pricing, setup costs, and licensing are easy to understand. The pricing seems very reasonable."
  • "The solution is very cost-effective and very easy to set-up but does not compromise on features."
  • "While we find the twenty-five VM license somewhat inflexible, the actual setup costs are minimal as the product is so easy to install."
  • More Zerto Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    Questions from the Community
    Top Answer:AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also be… more »
    Top Answer:The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.
    Top Answer:It is an expensive product, and there is an additional cost involved in purchasing hardware. I rate the pricing an eight out of ten.
    Top Answer:Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1 =… more »
    Top Answer:It is cost-effective and stable. It protects virtual machines, and there is a fast recovery time.
    Ranking
    6th
    out of 113 in Cloud Backup
    Views
    9,942
    Comparisons
    8,286
    Reviews
    27
    Average Words per Review
    398
    Rating
    8.1
    3rd
    out of 113 in Cloud Backup
    Views
    9,034
    Comparisons
    4,945
    Reviews
    122
    Average Words per Review
    928
    Rating
    9.0
    Comparisons
    Also Known As
    Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365
    Zerto Virtual Replication
    Learn More
    Interactive Demo
    Overview

    Veeam® Backup for Microsoft 365 aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam gives the user secure backup of Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:

    • Protects Microsoft 365 data from accidental deletion, security threats and retention policy gaps
    • Quickly restores individual Microsoft 365 email, files and sites with industry-leading recovery flexibility
    • Meet legal and compliance requirements with efficient eDiscovery of Microsoft 365 items

    NEW in version 6 - Self-Service Restore Portal for Microsoft 365 environments, empowering IT administrators to securely delegate restores of emails, files and more from one, centralized location. V6 also includes backup copy to Amazon S3 Glacier, Glacier Deep Archive and Azure Archive, enhancing cloud object storage integrations, which already include AWS S3, Azure Blob, IBM Cloud, Wasabi and other S3-compatible providers.


    The vendor offers a 30-day trial and a demo on Microsoft 365 backup.

    Useful resources:


    Zerto, a Hewlett Packard Enterprise company, specializes in data protection and empowers customers to run a business by simplifying the protection, disaster recovery, and mobility of on-premises and cloud applications. Zerto uses advanced hybrid cloud IT technologies to recover and protect business-critical applications in on-premises and cloud environments, enabling them to deliver continuous service without compromising security. Zerto’s foundation is based on continual data protection (CDP) technology. Users can benefit from a single, unified, and automated recovery and data management experience across all virtualized or container-based workloads.

    Zerto's native clustering technology creates a resilient, fault-tolerant system that automates recovery of critical virtual machines while supporting software updates, new OS releases, and upgrades. With native clustering, a creation, migration, or deletion of a virtual machine is automatically replicated to all nodes in the cluster. This creates an automated failover and availability solution with the features of high-end dedicated servers running at a fraction of the cost.

    Zerto Features

    Zerto has many valuable key features. Some of the most useful ones include:

    • Continuous data security
      • Continuous replication
      • The industry's lowest RPOs and fastest RTOs
      • App and database protection and recovery on a granular level
    • Agility across hybrid and multi-cloud
      • Protection between clouds
      • Simple on-premises to cloud migration
      • User-friendly native cloud services
    • Simple to scale
      • Automation and orchestration are built-in
      • Cross-platform, multi-site analytics
      • Unified experience regardless of cloud
    • Software-based
      • Hardware, hypervisor, and cloud are all independent
      • No physical appliances
      • Future-proof

    Zerto Benefits

    • Robust disaster recovery: Continuous data protection enables recovery of entire clusters, multi-VM applications, or even a single server with the lowest RPOs and fastest RTOs. Zerto allows users to safeguard, manage, and recover all of their key digital assets, whether they’re recovering to a secondary location, the public cloud, or a managed service provider.
    • Constant backup: Instead of making backups every 12 or 24 hours, Zerto creates backups every 5-15 seconds. Zerto backup has no impact on production and eliminates the burden of micromanaging backup windows by using CDP instead of snapshots. Its backup provides immediate recovery of data, folders, or virtual machines (VMs) that are only seconds behind the original, which is a simple approach to completely avoid ransomware or erase inadvertent deletions.
    • Strong long-term retention: Send data to the cloud or a purpose-built storage appliance of your choice for months or years of retention. These long-term copies can be made from local backups or DR replicas, and they can be kept wherever is most convenient for your company. Its powerful indexing and search makes discovering and restoring data simple. For data you want to maintain but only use infrequently, use cost-effective cloud tiering to shift LTR copies from hot to cold to deep-freeze storage.

    Reviews from Real Users

    Zerto stands out among its competitors for a number of reasons. Two major ones are its disaster recovery abilities and its ease of use. PeerSpot users take note of the advantages of these features in their reviews:

    Justin C., Director of IT at Arnott Inc. writes of the solution, “If we had to deal with a ransomware event, Zerto would be one of the first things I would use, because it is going to be the fastest to restore data to a certain point. If there were a fire in our building, Zerto would be a big thing too, because we would shut down everything that's in our building… It's definitely going to be one of our prevalent DRBC layers of protection."

    Brad W., Vice President of Information Technology at a financial services firm, notes, “The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do.”

    Sample Customers
    Columbia Power & Water Systems
    United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider19%
    Government14%
    Financial Services Firm5%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider8%
    Manufacturing Company7%
    Retailer6%
    REVIEWERS
    Financial Services Firm16%
    Insurance Company12%
    Healthcare Company10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Manufacturing Company8%
    Healthcare Company7%
    Company Size
    REVIEWERS
    Small Business51%
    Midsize Enterprise29%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise20%
    Large Enterprise45%
    REVIEWERS
    Small Business23%
    Midsize Enterprise24%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    Buyer's Guide
    Veeam Backup for Microsoft 365 vs. Zerto
    March 2024
    Find out what your peers are saying about Veeam Backup for Microsoft 365 vs. Zerto and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews while Zerto is ranked 3rd in Cloud Backup with 233 reviews. Veeam Backup for Microsoft 365 is rated 8.0, while Zerto is rated 9.0. The top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Commvault Cloud, Veeam Backup & Replication and Boxafe, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Cohesity DataProtect. See our Veeam Backup for Microsoft 365 vs. Zerto report.

    See our list of best Cloud Backup vendors.

    We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.