We compared Veeam Backup for Office 365 and Zerto across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Veeam Backup for Office 365 is highly regarded for its stability, ease of use, and flexibility in backing up and recovering data. It seamlessly integrates with Office 365 and offers various storage options, all presented in a user-friendly interface. However, it does not have integration with SharePoint and its performance can be inconsistent. Zerto is praised for its continuous data protection and quick recovery capabilities. It has an intuitive interface and efficiently creates virtual machines. However, it requires a more complex initial setup and could improve in areas such as licensing granularity and long-term retention features.
"Veeam Backup gives you the option to backup your data from the cloud to on-premises."
"The installation process is very easy."
"I have used the technical support a few times and they've been reasonably helpful."
"One of the main features of the solution is it is easy to use."
"The solution is stable and reliable."
"The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
"The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
"The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
"I give Zerto's stability a nine out of ten."
"The most valuable feature is how simple it is to implement and how quickly you can get up and running at the second site. The solution is also extremely easy to use, for example, You just log onto the console and you can do a test failover with a few clicks."
"I've been fortunate enough not to need to rely on Zerto in an actual disaster, but we do testing every year. Sometimes, it's multiple times annually or at the year's end. It takes the recovery workflow, which would normally take a lot of planning, and reduces that to just a few minutes."
"The replication feature and DR functionality are most valuable. Zerto has many options when a new server is being provisioned."
"Another advantage is the ease of use. You can click through instead of typing in the code. It's all already scripted down to the network adjustments within the VMs and the timed delays for servers that need to come up in sequence. Overall, it's a good package for us to use. We started using it in about 2018 and haven't looked back."
"Zerto is very good at providing continuous data protection. For replication purposes, it's definitely better than Veeam. Veeam doesn't do as good a job as Zerto does when it comes to replication. The other alternative would be to just have backups somewhere. But even with backups, you lose a lot of time because you have to set it all up. With Zerto, you failover, you just click a couple of buttons and you run from the other location."
"The one-to-many replication functionality is helpful. While we were protecting our VMs in Azure, we were able to use the one-to-many feature to also replicate the same VMs to our new data center, in preparation for data center migration."
"The communication between the VM and the secondary data center is the most valuable feature."
"Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."
"The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it."
"The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days."
"The customer service and support response time can be improved."
"This is a cloud solution, and the speed can be slow sometimes."
"It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"The solution could improve by having the ability to back up without an agent installed on the system."
"We would like the LTR function to be able to retain the past 12 months."
"The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."
"It would be great if Zerto could automate replication more."
"Zerto generates many false positive alerts, which is annoying. I still have thousands of alerts in my inbox, and those are false alerts. When I check there's actually no problem."
"Improvements in stability would be welcome; there are some software bugs that can affect RPOs. We want more of a guarantee that we won't lose any of our backups, even in the event of a disaster."
"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."
"Zerto's price has room for improvement."
"A slight disadvantage of Zerto is that it requires the Windows Server operating system as the base OS. Over time, I would like to see more offerings in that regard. There should be more deployment options other than just the Windows operating system."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews while Zerto is ranked 3rd in Cloud Backup with 235 reviews. Veeam Backup for Microsoft 365 is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Commvault Cloud, Cirrus Backup and Barracuda Cloud-to-Cloud Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Cohesity DataProtect. See our Veeam Backup for Microsoft 365 vs. Zerto report.
See our list of best Cloud Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
