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UiPath Platform vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Users find UiPath delivers fast ROI, major cost savings, efficiency, and high employee satisfaction despite licensing considerations.
Sentiment score
7.1
Users see ROI in 2-3 years with UiPath, valuing efficiency and cost savings from data insights and automation.
It has saved about 20% to 30% of costs.
We have seen a 100% return on investment.
UiPath has reduced human error and saved employee time.
 

Customer Service

Sentiment score
7.2
UiPath Platform's customer service is knowledgeable and responsive, though regional availability and occasional communication issues need improvement.
Sentiment score
7.5
UiPath Process Mining support is responsive and effective, resolving most issues swiftly, but improvements in expertise are suggested.
They were very helpful, addressing the issue in three hours.
The customer support from UiPath is amazing.
Initially, it was very difficult to get support, but nowadays, we do not have to go for support because most things get solved in the community itself.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
7.7
UiPath Platform is scalable and adaptable for diverse sectors, offering straightforward automation and seamless cloud-based deployment.
Sentiment score
7.2
UiPath Process Mining offers scalable solutions for diverse deployments, despite challenges with large data and integration costs.
The solution is capable of scaling with just a few clicks.
It is being used at multiple locations by many customers.
You just need to change the number of robots for the process, and then it works very fast.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
 

Stability Issues

Sentiment score
7.4
UiPath Platform is generally stable, with occasional issues in integration, dependent on user expertise and deployment infrastructure.
Sentiment score
8.0
UiPath Process Mining is generally stable with occasional lags; users rate stability highly but note documentation and robustness issues.
In the beginning, we depended on our infrastructure. However, now that we have services on the cloud, it is very stable.
In eight years, there have been virtually no downtime instances.
I'd rate stability nine out of ten.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

UiPath Platform needs improvements in usability, integration, documentation, cost, support, and AI to enhance user experience and efficiency.
UiPath Process Mining requires enhanced user-friendliness, integration, competitive pricing, AI features, and better data management and processing capabilities.
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
If the UI changes or a label is changed, sometimes the whole flow breaks.
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Adoption is the key.
 

Setup Cost

UiPath Platform is scalable with strong training but costly; discounts exist, making ROI justification vital for adoption.
UiPath Process Mining offers valuable solutions with complex pricing, high costs, and potential discounts, especially for existing UiPath users.
Most of the UiPath products are priced higher than competitors.
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
 

Valuable Features

UiPath Platform offers scalability, intuitive design, AI tools, and strong community support for efficient automation and digital transformation.
UiPath Process Mining enhances efficiency with analytics, visualization, intelligent automation, and seamless ERP/CRM integration, boosting adaptability and scalability.
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
It is excellent in its ability to help us turn raw data into actionable information.
 

Categories and Ranking

UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
828
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (1st)
UiPath Process Mining
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
Process Mining (4th)
 

Mindshare comparison

UiPath Platform and UiPath Process Mining aren’t in the same category and serve different purposes. UiPath Platform is designed for Agentic Automation and holds a mindshare of 48.8%, down 50.0% compared to last year.
UiPath Process Mining, on the other hand, focuses on Process Mining, holds 6.9% mindshare, down 8.8% since last year.
Agentic Automation
Process Mining
 

Featured Reviews

Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.
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Answers from the Community

reviewer1942896 - PeerSpot reviewer
Dec 3, 2022
Dec 3, 2022
Hi @TaoLin, UiPath does support the SaaS model. Please go through the below link: uipath-process-mining-saas-overview Regards, Amol
See 2 answers
AG
Aug 25, 2022
Hi @TaoLin, UiPath does support the SaaS model. Please go through the below link:  uipath-process-mining-saas-overview Regards, Amol
Rajesh Hegde - PeerSpot reviewer
Dec 3, 2022
Yes, UiPath does support the same. 
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
Educational Organization
68%
Computer Software Company
7%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is positioned on the expensive tier, with enterprise-level plans being costly. Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with...
What needs improvement with UiPath Process Mining?
One area for improvement is the integration with legacy systems, which can be challenging, especially with older and in-house developed systems that lack good event logs. The setup for process mini...
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
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