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Trend Vision One vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Trend Vision One enhances ROI by reducing labor costs, improving security, and offering significant time and cost savings.
Sentiment score
6.0
VMware Carbon Black Endpoint delivers strong ROI with enhanced security, reducing costs and malware incidents within six months.
Our company went through a ransomware event, and if Trend Vision One had not stopped it, that could've closed the company's doors.
Trend Vision One has improved our ROI by 30 percent.
Thankfully, we also had cyber security insurance, and the insurance covered the incidents because, through Trend Micro and the implementation of the solution, along with the data it provided, we were able to demonstrate what had happened.
 

Customer Service

Sentiment score
6.8
Trend Vision One's customer service is praised for responsiveness and expertise, despite occasional delays and language barriers.
Sentiment score
6.3
VMware Carbon Black Endpoint support is knowledgeable but inconsistent, with varied satisfaction and room for improvement in response times.
It's not just about high-level support with the chatbot; rather, when an issue occurs, we have the experts on-site and ready to respond swiftly, which is crucial.
Trend Micro supported us throughout the transition from on-prem servers or other vendors, providing top-notch service at all times.
Support responds quickly, and together we’ve been able to solve all challenges in our day-to-day operations.
 

Scalability Issues

Sentiment score
7.8
Trend Vision One excels in adaptability, enabling seamless scaling and integration across various environments without technical difficulties.
Sentiment score
7.3
VMware Carbon Black Endpoint is highly scalable, supporting diverse environments efficiently, despite some data extraction and management complexities.
I’d give scalability a 10 because nearly everything is integrated.
Our growth over the past three years has never caused performance or expansion issues.
I don't think I've encountered any issues with scalability; we're growing steadily, and I believe Trend Vision One can keep up with our demand.
 

Stability Issues

Sentiment score
8.1
Trend Vision One offers high stability, with few bugs and reliable performance, earning high stability ratings from users.
Sentiment score
7.5
VMware Carbon Black Endpoint offers reliable security, but some users experience stability issues and update-related challenges for resource allocation.
Trend Vision One works exactly as intended and has never hindered our operations, feeling more a collaborator than a roadblock.
The stability is very high.
Stability is critically important for us with Trend Vision One; it is very stable, providing continuous 24/7 support.
 

Room For Improvement

Trend Vision One faces accuracy, integration, usability, performance, support, and credit structure issues, needing user-friendly improvements.
VMware Carbon Black Endpoint needs better integration, UI, mobile support, pricing, responsiveness, threat detection, and stability improvements.
The deployment can be complex, and we'd like an easier process, especially when integrating with on-prem and cloud environments.
For XDR threat investigation, there is not enough documentation about how to search for different keywords.
There is increasingly a blending of the traditional OT world, which requires a specific focus, as OT devices often don't use standard Ethernet protocols and similar technologies.
 

Setup Cost

Trend Vision One pricing is competitive and flexible but can be costly for smaller entities; satisfaction varies among buyers.
VMware Carbon Black Endpoint is seen as pricey, varying by deployment size, with mixed views on its value and flexibility.
I find the credit model non-transparent—you can't always tell how many licenses apply to which product.
I have seen others that are double or triple the price.
Trend Vision One offers a competitive price-to-value ratio.
 

Valuable Features

Trend Vision One enhances security with features like XDR, AI automation, and cloud integrations, appreciated for ease of management.
VMware Carbon Black Endpoint excels in threat detection, management, and integration, providing scalable and efficient security with minimal resource use.
The most important features of Vision One include visibility, AI integration, attack pattern analysis, predictive analytics, and centralized visibility and management across protection layers.
The most critical feature of Vision One is that it gives us a single console for threat management.
Its ability to identify unmonitored endpoints and perform log inspection, which establishes operational baselines and detects anomalies, proves invaluable for threat identification.
 

Categories and Ranking

Trend Vision One
Ranking in Endpoint Detection and Response (EDR)
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
78
Ranking in other categories
Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (4th), Attack Surface Management (ASM) (2nd), AI-Powered Cybersecurity Platforms (3rd)
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
24th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (32nd), Security Incident Response (2nd), Ransomware Protection (7th)
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Trend Vision One is 2.7%, down from 3.0% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.9%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Trend Vision One2.7%
VMware Carbon Black Endpoint1.9%
Other95.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Dennis Niedling - PeerSpot reviewer
The CREM feature is an absolutely essential feature that helps us meet security requirements
Since we started using Trend Vision One, we've been able to enhance our security posture significantly. Trend Vision One has improved significantly over time in providing centralized visibility and control. It started as a set of individual products, but now it feels like one integrated solution. This reduces the need for interfaces or multiple analysis tools. That's why we pursued the one-platform strategy. Trend Vision One has definitely helped consolidate our use of security vendors. We previously used standalone products for endpoint and email protection that weren't integrated. Now, we get the benefits of an integrated solution. I'd estimate we're 50–70% better in security now than we were two years ago. The Cyber Risk Exposure Management (CREM)feature is absolutely essential. Even though we're not critical infrastructure, the NIS2 directive gives us security guidelines. CREM helps us meet these requirements. It is very important to our organization that Trend Vision One integrates AI into the platform. Pattern recognition in forensic data is no longer manageable by humans due to the volume of events. Machine learning is essential to process these and filter what needs human attention. Trend Vision One has improved our organization significantly. Security tasks used to be manual. Now, technology prevents issues or supports staff in detecting them. This shift from manual to technical solutions greatly increased our security. Trend Vision One has reduced the time we spend detecting and responding to threats. I'd say we're 80% faster than before. The platform gives us consolidated data upfront, so we don't have to search for event clues manually. Trend Vision One has helped reduce false alarms. I'd estimate a 50–60% time saving. We have more alerts now than years ago, but also better systems to handle them, making the whole process more efficient. Trend Vision One has helped reduce our cyber risk overall. We now know where gaps are before they become problems, whereas in the past we had to guess. That's a massive improvement. When it comes to operations, the CREM solution helps us identify vulnerabilities in systems. If we patch them, they disappear from the reports—this gives us actionable insights, which is incredibly helpful. It took about half a year to realize the benefits of Trend Vision One after implementation.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
7%
Computer Software Company
13%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise11
Large Enterprise34
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
My experience with pricing, setup cost, and licensing was very easy. Our enterprise account manager, John, made all of that very easy, as he was able to send me the private offer, walk us through a...
What needs improvement with Trend Micro XDR?
I cannot think of anything that Trend Vision One can be improved.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks
Carbon Black CB Defense, Bit9, Confer
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Trend Vision One vs. VMware Carbon Black Endpoint and other solutions. Updated: July 2025.
867,445 professionals have used our research since 2012.