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Trend Vision One Endpoint Security vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Trend Vision One Endpoint Security yields 30% cost savings, 60-70% threat reduction, and improved operations over five years.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
 

Customer Service

Sentiment score
6.7
Trend Vision One Endpoint Security support is mixed; praised for local service but criticized for slow, inconsistent responses.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
Their technical support deserves a rating of nine out of ten.
I have not needed much technical support except during the uninstallation issues, which took some time to resolve.
 

Scalability Issues

Sentiment score
7.9
Trend Vision One Endpoint Security effectively scales across organizations, ensuring adaptable endpoint management and seamless deployment with strong performance.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
Trend Vision One Endpoint Security is scalable and stable because we have been using it for more than five years.
 

Stability Issues

Sentiment score
8.0
Trend Vision One Endpoint Security is reliable, resource-efficient, and well-rated, though some users report post-update and compatibility issues.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Room For Improvement

Trend Vision One Endpoint Security struggles with resource usage, complex management, user-friendliness, and lacks AI and integration features.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
We need more training resources for my team and I, such as developing labs and sessions to implement it more easily.
It supports Mac and is fully functional with that.
20% to 30% of endpoints faced difficulty in cleaning or uninstalling the software.
 

Setup Cost

Trend Vision One Endpoint Security has competitive pricing with variable fees, valued for comprehensive enterprise-focused features despite additional costs.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
The pricing is very high, despite the solution’s capabilities.
 

Valuable Features

Trend Vision One Endpoint Security offers easy deployment, robust threat protection, AI insights, XDR features, and strong support.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
The integration of ML and AI provides complete visibility, suggests responses, detects threats, and includes integration into XDR, which covers email security, endpoint security, cloud security, among other aspects.
They are very aggressive for our program, so whenever we have any issue, we just lodge a call, and within 15 minutes, we get the engineer on a call or Webex call to resolve the issue for the solution.
The behavior analytics feature is very useful, and its threat detection based on AI is very strong.
 

Categories and Ranking

Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
5th
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Endpoint Compliance (1st)
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
22nd
Ranking in Endpoint Detection and Response (EDR)
17th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Ransomware Protection (5th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Vision One Endpoint Security is 1.8%, down from 2.7% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.6%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ágoston DEIM - PeerSpot reviewer
Works wonderfully to defend endpoints against malware, ransomware, and malicious scripts
It would be much easier if the solution added the allowed USB for pen drives and USB drives. You can import an Excel CSV file with 500 devices, but it will be allowed globally. That would be helpful if you want to allow it only in one policy. If you want to enable these pen drives only for one group or an organization's security group, you have to add them manually one by one. That could be easier. It's a user experience, but you can add not just the serial but also the vendor. If you only have a Kingston pen drive, you can say that you want to allow all Kingston, or you can add the model number. If you know that you have a specific model of the Kingston pen drive, you can just allow Kingston and that model. The serial number is not important. You will not filter by serial number. However, if you want to filter by serial number and add only the given devices with the serial number, you have to add them one by one. You have to do this if you don't want to allow them globally. It's enough if you know that you bought a Kingston pen drive and you just put in that you want to allow the Kingston and the model number. Then, all pen drives of the given model will be allowed for a given security group on a given number of computers. In that case, you can attach only pen drives and no external hard drives from Kingston. That could be fast. If you want to add a given serial number, you add it one by one for a specific group. If you want to allow them globally, you say that everybody can use the pen drive on every computer. You can do it from a CSV. Let's say the CSV imports for security groups only and not company-wide. I think this is the more punctual way. If you want to allow it only for the security group or Active Directory group of users, you must manually edit it to limit the serial numbers. The solution's user experience regarding device control could be more friendly or straightforward.
KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.
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Top Industries

By visitors reading reviews
Educational Organization
38%
Computer Software Company
12%
Manufacturing Company
6%
Financial Services Firm
6%
Computer Software Company
15%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Trend Vision One Endpoint Security vs. VMware Carbon Black Endpoint and other solutions. Updated: May 2025.
856,873 professionals have used our research since 2012.