We performed a comparison between Trend Micro InterScan Messaging Security and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The good part is that you don't have to configure it, which is very convenient."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The deployment capability is a great feature."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The technical support services are excellent."
"The solution provides protection with its Email Track Records and Machine Manual features."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most valuable feature of the solution is the ease of deployment."
"The most important feature is behaviour detection."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The pre-sales cost calculations could be more transparent."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"We need to be able to whitelist data at the backend."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The product's pricing could be more flexible."
"The solution's pricing could be improved."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution’s scalability is limited."
"The solution's documentation is not good, and I'm struggling to change global configurations."
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Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews while Trend Micro Worry-Free Services Suites is ranked 18th in Email Security with 6 reviews. Trend Micro InterScan Messaging Security is rated 7.0, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". Trend Micro InterScan Messaging Security is most compared with Trend Micro Email Security and Microsoft Exchange Online Protection (EOP), whereas Trend Micro Worry-Free Services Suites is most compared with Trend Micro Apex One, Microsoft Defender for Business, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our Trend Micro InterScan Messaging Security vs. Trend Micro Worry-Free Services Suites report.
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