Symantec Messaging Gateway vs Trend Micro Deep Discovery Email Inspector comparison

The compared Broadcom and Trend Micro solutions aren't in the same category. Broadcom is ranked #6 in SEG , with an average rating of 8.3, and holds a 2.7% mindshare in the category. Trend Micro is ranked #27 in Email Security , with an average rating of 8.7, and holds a 0.4% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.

Symantec Messaging Gateway

Read 20 Symantec Messaging Gateway reviews

486 Views
343 Comparison Views

100% willing to recommend

Trend Micro Deep Discovery ...

Read 7 Trend Micro Deep Discovery Email Inspector reviews

689 Views
146 Comparison Views

100% willing to recommend

Symantec Messaging Gateway

Trend Micro Deep Discovery ...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Symantec Messaging Gateway and Trend Micro Deep Discovery Email Inspector based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector Report (Updated: January 2024).

Buyer's Guide

Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector

January 2024

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Helped 850,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Symantec Messaging Gateway

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Secure Email Gateway (SEG) (6th)

Trend Micro Deep Discovery ...

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Email Security (27th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 2.7%, up 1.8% compared to last year.
Trend Micro Deep Discovery Email Inspector, on the other hand, focuses on Email Security, holds 0.4% mindshare, up 0.1% since last year.

Secure Email Gateway (SEG)

Email Security

Featured Reviews

Girish Vijay

Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.

A stable and reasonably priced solution that performs well and has a very good malware database

Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

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Rejwana Rahman

Key Account Manager, Cyber Security & Network Infrastructure at Trustaira

Delivers strong security with potential for improved support efficiency

I sell solutions for security support. We offer an email gateway and serve bank clients I find Trend Micro to be a good solution for security purposes. In comparison to other software, SoftForce offers a very good solution. Trend Micro's technical support has room for improvement. More efficient…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."

"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."

"It has very good capabilities for managing malware."

"The solution is excellent at blocking spam."

"The solution is stable and the performance is good."

"Symantec’s spyware and malware signature database is very good compared to other products."

"The anti-malware and spam features are valuable."

"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."

More Symantec Messaging Gateway pros

"I like that it is very user-friendly and easy to install."

"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."

"I would rate the solution's stability at ten out of ten."

"I find Trend Micro to be a good solution for security purposes."

"I highly recommend Trend Micro Deep Discovery Email Inspector due to its security and scalability features."

"It can effectively monitor outbound and inbound devices."

"The solution's most valuable features include visibility into the network and fast sandboxing technology for alerts, though response time can vary."

"Trend Micro is a very good product."

Cons

"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."

"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."

"The false positive submissions must be improved."

"Messaging Gateway's advanced malware detection could be improved."

"This product would benefit from better integration with Symantec Endpoint Protection."

"In a later release, it would be nice if the messaging gateway supported the cluster feature."

"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."

"The product must improve the user dashboards."

More Symantec Messaging Gateway cons

"Trend Micro's technical support has room for improvement. More efficient support should be provided, especially for standard support."

"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."

"The product's feature for message processing and blocking devices for bulk emails needs improvement."

"The tool needs to incorporate faster response times for issue detection, more detailed reports, and better compatibility with older operating systems (e.g., Windows 7, 8, Server 2012)."

"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."

"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."

"The dashboard could be improved to match the quality of Check Point Harmony's dashboard."

"Trend Micro's technical support has room for improvement."

Pricing and Cost Advice

"They're a little costly compared to Microsoft."

"For 150 users, we pay INR 1,60,000."

"A subscription for technical support costs extra."

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."

"Symantec Messaging Gateway’s pricing is very cheap."

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

"It's an expensive solution, and you may not see a return on investment in a short period of time. However, you will see a return over a long period of time."

"We pay for an annual subscription for this email security solution."

"The solution's pricing is high, and I would rate it an eight out of ten."

"The price of Trend Micro Deep Discovery Email Inspector is less expensive than Microsoft solutions."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

20%

Government

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

10%

Media Company

Security Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Symantec Messaging Gateway?

Symantec is a secure product.

See all answers

What needs improvement with Symantec Messaging Gateway?

The solution takes up a lot of memory. The system becomes slow. The performance must be improved.

See all answers

What is your primary use case for Symantec Messaging Gateway?

We use the solution to secure our data and emails.

See all answers

What do you like most about Trend Micro Deep Discovery Email Inspector?

It can effectively monitor outbound and inbound devices.

See all answers

What is your experience regarding pricing and costs for Trend Micro Deep Discovery Email Inspector?

The licensing cost is reasonable, and while additional features may require extra licensing fees, the overall pricing is comparable to other equal products. I would rate the pricing as nine out of ...

See all answers

What needs improvement with Trend Micro Deep Discovery Email Inspector?

The dashboard could be improved to match the quality of Check Point Harmony ( /products/avaya-workforce-engagement-reviews )'s dashboard. There is also room for improvement in introducing AI featur...

See all answers

Comparisons

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Compared 29% of the time

Cisco Secure Email vs Symantec Messaging Gateway

Compared 12% of the time

Microsoft Defender for Office 365 vs Symantec Messaging Gateway

Compared 11% of the time

Fortinet FortiMail vs Symantec Messaging Gateway

Compared 10% of the time

Proofpoint Email Protection vs Symantec Messaging Gateway

Compared 9% of the time

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Trend Micro InterScan Messaging Security vs Trend Micro Deep Discovery Email Inspector

Compared 80% of the time

Microsoft Exchange Online Protection (EOP) vs Trend Micro Deep Discovery Email Inspector

Compared 20% of the time

More Trend Micro Deep Discovery Email Inspector Competitors

Product Reports

Buyer's Guide

Symantec Messaging Gateway

April 2025

Download Symantec Messaging Gateway product report

Buyer's Guide

Email Security

May 2025

Trend Micro Deep Discovery Email Inspector report

Download Trend Micro Deep Discovery Email Inspector product report

Also Known As

Symantec.cloud, Symantec Email Security.cloud

Deep Discovery Email Inspector

Overview

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Stop spear phishing attacks and targeted ransomware

Trend Micro

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.

Bank Saint Petersburg, CEITEC S.A., Dar Al-Handasah, Mitsubishi Electric Information Systems, Motilal Oswal Financial Services Ltd, OKWAVE, Oman Arab Bank, VakifBank

Buyer's Guide

Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector

January 2024

Free Report: Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector

Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector and other solutions. Updated: January 2024.

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See our Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector report.

We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.