Symantec Messaging Gateway vs Trend Micro Deep Discovery Email Inspector comparison

The compared Broadcom and Trend Micro solutions aren't in the same category. Broadcom is ranked #6 in SEG , with an average rating of 8.4, and holds a 2.6% mindshare in the category. Trend Micro is ranked #20 in Email Security , with an average rating of 8.3, and holds a 0.5% mindshare. Additionally, 100% of Broadcom users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.

Symantec Messaging Gateway

Read 20 Symantec Messaging Gateway reviews

1,372 Views
412 Comparison Views

100% willing to recommend

Trend Micro Deep Discovery ...

Read 8 Trend Micro Deep Discovery Email Inspector reviews

1,303 Views
821 Comparison Views

100% willing to recommend

Symantec Messaging Gateway

Trend Micro Deep Discovery ...

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Executive Summary

We performed a comparison between Symantec Messaging Gateway and Trend Micro Deep Discovery Email Inspector based on real PeerSpot user reviews.

Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector Report (Updated: January 2024).

Buyer's Guide

Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector

January 2024

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Helped 865,649 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Symantec Messaging Gateway

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Secure Email Gateway (SEG) (6th)

Trend Micro Deep Discovery ...

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Email Security (20th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Symantec Messaging Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 2.6%, up 2.1% compared to last year.
Trend Micro Deep Discovery Email Inspector, on the other hand, focuses on Email Security, holds 0.5% mindshare, up 0.2% since last year.

Secure Email Gateway (SEG)

Email Security

Featured Reviews

Girish Vijay

Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.

A stable and reasonably priced solution that performs well and has a very good malware database

Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

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Bilal Saleem

Manager Pre Sales NI at Nera Philippines Inc.

Reliability and threat intelligence make this solution competitive, but AI improvements can further enhance its effectiveness

The best features of Trend Micro Deep Discovery Email Inspector include its reliability. The second valuable feature is its built-in sandbox feature, allowing for inspection of incoming emails and attachments. The sandbox is an appliance that opens any attachment in an enclosed environment to assess its impact and potential for viruses. This protects the network from harmful threats. Trend Micro has a very large R&D team with excellent threat intel, allowing them to provide better solutions than some competitors. They understand emerging threats based on the information from their EDR. The key strengths can be summarized as reliability, a good integrated one-box solution that includes a sandbox, and their R&D capabilities and good ratings, which lead to better threat intelligence. The detailed threat intelligence provided by Trend Micro Deep Discovery Email Inspector is valuable in understanding the behavior and tactics of potential email threats.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Symantec’s spyware and malware signature database is very good compared to other products."

"The setup is pretty simple."

"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."

"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."

"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."

"It is a solid and stable product."

"The solution is "set and forget". You pay for it and everything is done for you."

"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."

More Symantec Messaging Gateway pros

"The solution's most valuable features include visibility into the network and fast sandboxing technology for alerts, though response time can vary."

"It can effectively monitor outbound and inbound devices."

"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."

"I find Trend Micro to be a good solution for security purposes."

"The best features of Trend Micro Deep Discovery Email Inspector include its reliability."

"Trend Micro is a very good product."

"I would rate the solution's stability at ten out of ten."

"I highly recommend Trend Micro Deep Discovery Email Inspector due to its security and scalability features."

More Trend Micro Deep Discovery Email Inspector pros

Cons

"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."

"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."

"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."

"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."

"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."

"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."

"Messaging Gateway's advanced malware detection could be improved."

"The solution takes up a lot of memory."

More Symantec Messaging Gateway cons

"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."

"The tool needs to incorporate faster response times for issue detection, more detailed reports, and better compatibility with older operating systems (e.g., Windows 7, 8, Server 2012)."

"The dashboard could be improved to match the quality of Check Point Harmony's dashboard."

"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."

"To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration."

"The product's feature for message processing and blocking devices for bulk emails needs improvement."

"Trend Micro's technical support has room for improvement. More efficient support should be provided, especially for standard support."

"Trend Micro's technical support has room for improvement."

More Trend Micro Deep Discovery Email Inspector cons

Pricing and Cost Advice

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."

"A subscription for technical support costs extra."

"Symantec Messaging Gateway’s pricing is very cheap."

"For 150 users, we pay INR 1,60,000."

"They're a little costly compared to Microsoft."

"We pay for an annual subscription for this email security solution."

"The price of Trend Micro Deep Discovery Email Inspector is less expensive than Microsoft solutions."

"It's an expensive solution, and you may not see a return on investment in a short period of time. However, you will see a return over a long period of time."

"The solution's pricing is high, and I would rate it an eight out of ten."

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

16%

Government

Manufacturing Company

Performing Arts

12%

Computer Software Company

12%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Symantec Messaging Gateway?

Symantec is a secure product.

See all answers

What needs improvement with Symantec Messaging Gateway?

The solution takes up a lot of memory. The system becomes slow. The performance must be improved.

See all answers

What is your primary use case for Symantec Messaging Gateway?

We use the solution to secure our data and emails.

See all answers

What do you like most about Trend Micro Deep Discovery Email Inspector?

It can effectively monitor outbound and inbound devices.

See all answers

What is your experience regarding pricing and costs for Trend Micro Deep Discovery Email Inspector?

On the pricing side, Trend Micro Deep Discovery Email Inspector is not the cheapest, but it's not the highest either. Its prices are around 80%, which is lesser than some vendors but higher than most.

See all answers

What needs improvement with Trend Micro Deep Discovery Email Inspector?

To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration. While it has some capabilities in this area, focusing more on this aspect coul...

See all answers

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Product Reports

Buyer's Guide

Symantec Messaging Gateway

August 2025

Download Symantec Messaging Gateway product report

Buyer's Guide

Email Security

August 2025

Trend Micro Deep Discovery Email Inspector report

Download Trend Micro Deep Discovery Email Inspector product report

Also Known As

Symantec.cloud, Symantec Email Security.cloud

Deep Discovery Email Inspector

Overview

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Stop spear phishing attacks and targeted ransomware

Trend Micro

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.

Bank Saint Petersburg, CEITEC S.A., Dar Al-Handasah, Mitsubishi Electric Information Systems, Motilal Oswal Financial Services Ltd, OKWAVE, Oman Arab Bank, VakifBank

Buyer's Guide

Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector

January 2024

Free Report: Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector

Find out what your peers are saying about Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector and other solutions. Updated: January 2024.

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See our Symantec Messaging Gateway vs. Trend Micro Deep Discovery Email Inspector report.

We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.