Symantec Endpoint Security Complete vs Trend Micro Worry-Free Services Suites comparison

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Executive Summary

We performed a comparison between Symantec Endpoint Security Complete and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features.""It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up.""Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great.""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""The product detects and blocks threats and is more proactive than firewalls.""The price is low and quite competitive with others.""This is stable and scalable."

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"The feature I like the most is the Adaptive Protection... And it does not negatively affect users' activities because we can adapt it and allow binaries that are executed regularly, while forbidding those that are not executed within the company.""The most valuable feature of this solution is the advanced rate firewall protection, the URL filtering.""The solution prevents any damage from viruses and provides risk mitigation for virus threats.""One of the most valuable features includes elements such as host libraries.""In reference to zero-day attacks, we immediately get signatures from the Symantec site. That is good.""The SONAR feature is valuable as it offers real-time protection and threat rejection.""I like that Symantec can update directories.""I am impressed with the tool's detection response."

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"The most valuable feature of the solution is the ease of deployment.""We use the solution for endpoint protection, malware detection, and detecting unsafe web access.""The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs.""The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable.""The most important feature is behaviour detection."

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Cons
"We've encountered challenges during API deployment, occasionally resulting in unstable environments.""To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""The support needs improvement.""It takes about two business days for initial support, which is too slow in urgent situations.""The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud.""FortiEDR can be improved by providing more detailed reporting.""The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."

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"Symantec Endpoint Security Complete does not cover everything on the cloud. It does not cover the workstation emails. There are risks associated with it.""Enhancements in malware analysis and behavior detection would be beneficial.""The product’s scalability must be improved.""Any traffic coming through should be recognized whether it is a legitimate URL or not.""Installation and packaging for Symantec Endpoint Security Complete should be improved. Its console is also confusing, so that's another area for improvement.""Symantec could have better support for iOS and Android mobile devices.""The deployment of Symantec components could be improved.""The solution should include automatic updates."

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"The solution’s scalability is limited.""The solution's documentation is not good, and I'm struggling to change global configurations.""Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems.""The EDR part of the product is an area of concern where improvements are required.""Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "I'm recommending going with three-year licensing, rather than the yearly licensing option for this product."
  • "In terms of costs, Symantec Endpoint Security Complete has become costlier compared to how much it was in the past. The cost of the product is very high now. The customer needs to pay extra for additional features, but not for technical support. For example, if you need an email gateway or if you are looking for URL filtering, you have to pay extra, and that's where the costs for Symantec Endpoint Security Complete become higher."
  • "The pricing is good. It's good value for the money."
  • "The product's pricing is dependent on partnership levels. The solution's price is competitive compared to other solutions."
  • "License renewal is not a straightforward process. I have a three-year subscription. It takes a long time to renew the license after three years. It is not proactive on that. The solution is expensive for the coverage that it does. I have to include other products to complement the protection that Symantec Endpoint Security Complete does not cover. We have to pay 18 euros. There are no additional support or maintenance costs."
  • "It's cost-effective and well-suited for smaller to midrange companies."
  • More Symantec Endpoint Security Complete Pricing and Cost Advice →

  • "I rate the tool's pricing a five out of ten."
  • "We pay a yearly licensing fee for the solution, which is too expensive."
  • "The product is available at a very good price point."
  • More Trend Micro Worry-Free Services Suites Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:The most valuable features of Symantec Endpoint Security Complete for me are sandboxing and its threat-hunting… more »
    Top Answer:I would rate Symantec as a five out of ten in terms of costliness. Our licensing costs for Symantec Endpoint Security… more »
    Top Answer:Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products. In… more »
    Top Answer:The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web… more »
    Top Answer:The EDR part of the product is an area of concern where improvements are required. With the product's EDR part, it is… more »
    Top Answer:We use the Trend Micro Worry-Free Services Suites for various purposes. The solution offers a dashboard to view all… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.

    Visibility and control to ease workloads. Cloud-based protection with automatic updates. Single console for endpoint, mobile, and extended detection and response (XDR).
    Protection against ransomware and advanced attacks with high-fidelity machine learning. AI-powered, automatic data correlation across endpoints and email. Security analytics and threat intelligence with Trend Micro™ Worry-Free™ XDR.
    Named a leader for endpoint, email, and detection and response. Our up-to-the-second threat intelligence network protects over 250 million endpoints.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Information Not Available
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Pharma/Biotech Company5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Comms Service Provider30%
    Transportation Company20%
    Manufacturing Company20%
    Security Firm10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Manufacturing Company9%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Retailer9%
    Security Firm8%
    Non Profit7%
    Company Size
    REVIEWERS
    Small Business53%
    Midsize Enterprise15%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business50%
    Midsize Enterprise14%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise20%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business62%
    Midsize Enterprise14%
    Large Enterprise25%
    Buyer's Guide
    Symantec Endpoint Security Complete vs. Trend Micro Worry-Free Services Suites
    May 2024
    Find out what your peers are saying about Symantec Endpoint Security Complete vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Symantec Endpoint Security Complete is ranked 38th in Endpoint Protection Platform (EPP) with 14 reviews while Trend Micro Worry-Free Services Suites is ranked 42nd in Endpoint Protection Platform (EPP) with 6 reviews. Symantec Endpoint Security Complete is rated 8.0, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise, Microsoft Defender for Business and SentinelOne Singularity Complete, whereas Trend Micro Worry-Free Services Suites is most compared with Trend Vision One Endpoint Security, Microsoft Defender for Business, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our Symantec Endpoint Security Complete vs. Trend Micro Worry-Free Services Suites report.

    See our list of best Endpoint Protection Platform (EPP) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.