We performed a comparison between Symantec Endpoint Detection and Response and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The solution was relatively easy to deploy."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet is very user-friendly for customers."
"The solution does all that we expect it to do."
"I have had absolutely no problem with using this solution, it really works well."
"The Detection vulnerability is very effective."
"The interface is quite easy to use."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The most valuable features of the solution are that it is easy to use and has good support."
"The solution does its job with no issues."
"The analytics are important because if there is an abnormality then it provides that information to us."
"WatchGuard Threat Detection and Response is a reliable solution."
"The solution is very easy to use."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"The interface is very good."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"We find the solution to be a bit expensive."
"FortiEDR can be improved by providing more detailed reporting."
"It takes about two business days for initial support, which is too slow in urgent situations."
"ZTNA can improve latency."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"A significant deterioration in customer support."
"It would be nice to see more granular timeline analysis."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"One potential area for improvement in Symantec EDR is the reporting engine."
"They do need to minimize the number of agents installed on a server."
"The solution’s scalability and stability could be improved."
"The product doesn’t offer MDM functionality under its current licensing model."
"The GUI could be better."
"The solution is a bit confusing and there are unusual complications with setup."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"The interface is not the best."
"The administrative UI/UX could be significantly improved."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"I'd like a few extra features, especially around threat severity assessment."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
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Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. Symantec Endpoint Detection and Response is rated 7.6, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Trellix Endpoint Security (ENS), whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Darktrace, Bitdefender GravityZone EDR and Cortex XDR by Palo Alto Networks. See our Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response report.
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