Symantec Endpoint Detection and Response vs WatchGuard Threat Detection and Response comparison

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Executive Summary

We performed a comparison between Symantec Endpoint Detection and Response and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.

Find out in this report how the two EDR (Endpoint Detection and Response) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see.""The most valuable feature is signature-based malware detection.""Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts.""appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."

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"It is mostly used for malware detection and antivirus purposes.""The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network.""The solution does all that we expect it to do.""In Symantec, we have found that the most important feature is Application and Device Control.""The pricing is good.""The Detection vulnerability is very effective.""Symantec Endpoint Detection and Response is stable.""The setup is quite easy."

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"WatchGuard Threat Detection and Response is a reliable solution.""The most valuable feature is the correlation of logs from different devices.""WatchGuard is very user-friendly. It provides us with all of the security services we need.""The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."

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Cons
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number.""It could be improved in connection with artificial intelligence and IoT.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."

More Cisco Secure Endpoint Cons →

"It would be beneficial to have more integration and compatibility with other platforms.""It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product.""I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions.""In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial.""The solution can always be more stable and more secure.""A significant deterioration in customer support.""It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable.""I would like to see better scanning capabilities."

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"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good.""When it comes to live-monitoring, the user-interface could be improved to make things easier.""This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."

More WatchGuard Threat Detection and Response Cons →

Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "The price is really high and it should be lower."
  • "We have a yearly subscription, and the pricing is fair."
  • "It's a yearly subscription."
  • "Of late, because of the Broadcom purchase, its price has been increasing."
  • "The more devices we have the more expensive it becomes, which is where the challenge is."
  • "The price is reasonable."
  • More Symantec Endpoint Detection and Response Pricing and Cost Advice →

  • "The price of WatchGuard is very good."
  • "There is a license required to use the solution and we pay annually. The price could be reduced because it is a bit expensive."
  • More WatchGuard Threat Detection and Response Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:I have had absolutely no problem with using this solution, it really works well.
    Top Answer:Some fine-tuning is required because we often see false positives.
    Top Answer:The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't… more »
    Top Answer:It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better… more »
    Top Answer:We have got WatchGuard Firewalls. So, we use their EDR, which is a part of the security package that they provide us. We… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    WatchGuard TDR
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation.
    Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
    Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
    Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

    Hackers are designing malware to be more sophisticated than ever. Through packing, encryption, and polymorphism, cyber criminals are able to disguise their attacks to avoid detection. Zero day threats and advanced malware easily slip by antivirus solutions that are simply too slow to respond to the constant stream of emerging threats. Organizations of all sizes need a solution that leverages a holistic approach to security from the network to the endpoint. WatchGuard Threat Detection and Response (TDR) is a powerful collection of advanced malware defense tools that correlate threat indicators from Firebox appliances and Host Sensors to stop known, unknown and evasive malware threats.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Symantec Endpoint Detection and Response
    Learn more about WatchGuard Threat Detection and Response
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Information Not Available
    Goodwill New York / New Jersey, F4 IT, Café Comunicação Integrada
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Healthcare Company11%
    Manufacturing Company11%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Healthcare Company25%
    Financial Services Firm25%
    Educational Organization13%
    Pharma/Biotech Company13%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider11%
    Financial Services Firm10%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider16%
    Government6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business44%
    Midsize Enterprise6%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise15%
    Large Enterprise43%
    Buyer's Guide
    Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response
    November 2022
    Find out what your peers are saying about Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response and other solutions. Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Symantec Endpoint Detection and Response is ranked 15th in EDR (Endpoint Detection and Response) with 13 reviews while WatchGuard Threat Detection and Response is ranked 20th in EDR (Endpoint Detection and Response) with 4 reviews. Symantec Endpoint Detection and Response is rated 7.6, while WatchGuard Threat Detection and Response is rated 8.6. The top reviewer of Symantec Endpoint Detection and Response writes "Provides great blocking features quickly; customer support has deteriorated significantly". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Good log correlation features, straightforward to set up, and works with traditional antivirus products". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Micro XDR, FireEye Endpoint Security, Cortex XDR by Palo Alto Networks and Fidelis Endpoint, whereas WatchGuard Threat Detection and Response is most compared with Trend Micro XDR, Sophos Intercept X, Fortinet FortiEDR, SentinelOne and Check Point Harmony Endpoint. See our Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response report.

    See our list of best EDR (Endpoint Detection and Response) vendors.

    We monitor all EDR (Endpoint Detection and Response) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.