Try our new research platform with insights from 80,000+ expert users

Symantec Endpoint Detection and Response vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
15th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Security Incident Response (1st), Ransomware Protection (5th)
 

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.6%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The interface is quite easy to use."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The solution does all that we expect it to do."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The Detection vulnerability is very effective."
"The setup is quite easy."
"IPS and the user interface are good features."
"The initial setup is pretty straightforward."
"It is a scalable solution...The initial setup was straightforward."
"The product allows us to focus on endpoint and antivirus protection."
"VMware Carbon Black Endpoint is a highly stable solution."
"It has intelligent learning behind it and we have been very successful in preventing attacks."
"It uses machine learning and behavioral analytics for advanced threat detection and response."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
"The product is pretty strong in terms of security and their features are very good in that respect."
 

Cons

"The solution needs to provide better integration."
"One potential area for improvement in Symantec EDR is the reporting engine."
"I would like to see better scanning capabilities."
"It should be easier to deploy Symantec's client for end-users."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"The solution’s scalability and stability could be improved."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"The interface is very complicated."
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
"The device control feature could also be compatible with the user’s profile as well."
"The local technical support is very poor, but the support from headquarters is very nice."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
"The solution needs expanded endpoint query tools."
"I would like to see improvements made so that we can better see all of the processes."
"There's some disparity between the on-premise and the cloud type of application."
"It is difficult to extract reports for ongoing scans"
 

Pricing and Cost Advice

"We pay around $100,000 for 5000 licenses every year."
"The product is cheap."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"Of late, because of the Broadcom purchase, its price has been increasing."
"It is an expensive solution."
"The price is really high and it should be lower."
"Symantec Endpoint Detection and Response is expensive."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"CB Defense is available on a yearly subscription and is priced by the number of endpoints."
"Carbon Black provides competitive pricing."
"This is a really expensive product and we pay licensing fees on a yearly basis."
"The product’s price is less expensive than other vendors."
"The product is expensive. There are some additional costs apart from the standard licensing charges attached to the solution."
"The price for the solution is completely at government level, meaning one which is very high."
"The license is annual. It's a standard license."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
849,686 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
8%
University
7%
Computer Software Company
15%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Information Not Available
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Symantec Endpoint Detection and Response vs. VMware Carbon Black Endpoint and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.