Try our new research platform with insights from 80,000+ expert users

Sumo Logic Security vs Tines comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sumo Logic Security
Ranking in Security Orchestration Automation and Response (SOAR)
20th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Log Management (39th), Security Information and Event Management (SIEM) (35th)
Tines
Ranking in Security Orchestration Automation and Response (SOAR)
10th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Threat Intelligence Platforms (TIP) (17th), AI-Powered Security Automation (1st)
 

Mindshare comparison

As of October 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Sumo Logic Security is 1.4%, up from 0.9% compared to the previous year. The mindshare of Tines is 7.3%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Tines7.3%
Sumo Logic Security1.4%
Other91.3%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Vinay Patel D N - PeerSpot reviewer
Effective with good log analytics but needs better rule correlation
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.
VikramSingh8 - PeerSpot reviewer
Automation simplifies workflows with no code and excellent support
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly."
"The features I found valuable with the Sumo Logic Security solution are the search option and the ability to customize the search for the information in the logs."
"We are able to diagnose problems before our customers."
"Technical support is always great."
"Sumo Logic is an easy solution to use. You can set it up very quickly, and it includes a lot of training videos."
"It provides easy visibility. I also like the shareable queries because we share a lot across groups."
"It helps a lot because we can troubleshoot issues pretty easily."
"Sumo Logic Security is a good solution for searching the logs and identifying the issues."
"The tool was vendor-neutral."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
"One of the most valuable features is that it’s a low-code solution."
 

Cons

"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."
"It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement."
"Sumo Logic Security is expensive, and its pricing could be improved."
"It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap."
"The solution should improve its UI."
"The initial setup is the most stressful, like learning how to use it."
"In my opinion, this solution has a steep learning curve and requires practice if users to be able to use this tool very efficiently."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"Reporting and dashboards could be more advanced for deeper analysis."
"Tines was a little bit more expensive than Torq."
"They started implementing some AI, and their AI is isolated."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
 

Pricing and Cost Advice

"I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value."
"The only limit to the scalability of the product for us is how much we are willing to pay."
"The price scaling comes in a bit expensive."
"Pricing has been cheaper than some of the competing tools, like Splunk."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high."
"Purchasing the solution through the AWS Marketplace is very easy."
"The product is costly."
"Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products."
Information not available
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
7%
Educational Organization
6%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise12
No data available
 

Questions from the Community

What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...
What needs improvement with Tines?
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have ta...
What is your primary use case for Tines?
I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines services. Essentially, I am working on it, and I am leading one of the source services ...
What advice do you have for others considering Tines?
When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications when they become your partner. Overall, I would rate Tines a nine out of ten.
 

Overview

Find out what your peers are saying about Sumo Logic Security vs. Tines and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.