Try our new research platform with insights from 80,000+ expert users

Sumo Logic Observability vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
Sentiment score
7.5
Veeam Data Platform enhances efficiency and cost-effectiveness by reducing management time, storage needs, and improving scalability and reliability.
 

Customer Service

Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
Sentiment score
7.4
Veeam Data Platform's support team is highly praised for responsiveness, with minor issues noted in escalation and response times.
I would rate their technical support a 10 out of 10.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Most cases are handled perfectly.
 

Scalability Issues

Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Sentiment score
7.5
Veeam Data Platform is highly scalable and adaptable, suitable for diverse enterprises but may have licensing cost implications.
Integration with other vendors is also seamless.
In order to scale Veeam Data Platform, we have to pay a lot more money.
 

Stability Issues

Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
Sentiment score
7.8
Veeam Data Platform is highly reliable with minimal issues, praised for stability, quick issue resolution, and regular performance updates.
There are no issues with stability in Veeam Data Platform.
 

Room For Improvement

The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Veeam Data Platform needs better physical server support, cost optimization, and enhanced integration with storage, cloud, and user features.
Additional features expected in the next release to make it even better, most parts are on the way, and the AI integration should be improved.
Reducing it by 20% would make it more accessible to a broader range of customers.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
 

Setup Cost

<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
Veeam Data Platform is competitively priced, offers straightforward licensing, and is valued for extensive features and ease of management.
I don't consider the price expensive given its importance.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
A reduction of 20% in the current cost would make the solution more attractive to clients.
 

Valuable Features

Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
Veeam Data Platform ensures data protection with easy management, fast recovery, security, and advanced features for IT environments.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform provides me with the most useful features such as application restore, single file restore, backup and replication, and continuous replication.
 

Categories and Ranking

Sumo Logic Observability
Ranking in Cloud Monitoring Software
17th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), AIOps (11th)
Veeam Data Platform
Ranking in Cloud Monitoring Software
9th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
429
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Virtualization Management Tools (3rd), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of Sumo Logic Observability is 0.3%, up from 0.2% compared to the previous year. The mindshare of Veeam Data Platform is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
Veeam Data Platform0.9%
Sumo Logic Observability0.3%
Other98.8%
Cloud Monitoring Software
 

Featured Reviews

Shamshir Nangla - PeerSpot reviewer
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
Edward Hore - PeerSpot reviewer
Reliable with good support but needs a better navigation menu
We use Veeam Data to back up our VMware infrastructure Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance. The support team provides answers whenever we need them. It is also one of the most scalable backup solutions I've worked with. The…
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Transportation Company
8%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business216
Midsize Enterprise99
Large Enterprise138
 

Questions from the Community

What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v &amp; VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library &amp; FC too. But Veritas Netbac...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...
 

Also Known As

No data available
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

Information Not Available
Business & Legal Resources Inc., Ohio Department of Developmental Disabilities, Alliance Healthcare, Poulin Grain Inc., Linear Technology, Northwestern University, ARKEMA, Sogegross, City of Lynchburg
Find out what your peers are saying about Sumo Logic Observability vs. Veeam Data Platform and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.