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Stellar Cyber Open XDR vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Stellar Cyber Open XDR
Ranking in Security Information and Event Management (SIEM)
49th
Average Rating
0.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
User Entity Behavior Analytics (UEBA) (22nd), Endpoint Detection and Response (EDR) (62nd), Network Traffic Analysis (NTA) (19th), Security Orchestration Automation and Response (SOAR) (24th), Network Detection and Response (NDR) (20th), Extended Detection and Response (XDR) (35th), Identity Threat Detection and Response (ITDR) (21st)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
Security Incident Response (5th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Stellar Cyber Open XDR is 1.4%, up from 1.1% compared to the previous year. The mindshare of Trellix Helix Connect is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Trellix Helix Connect0.7%
Stellar Cyber Open XDR1.4%
Other97.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

Hrishiraj Bhattacharjee - PeerSpot reviewer
Correlates incidents, allows for quicker identification and helps prioritize investigations
The only challenge is, and that’s where we come into play, it’s a pretty high-tech platform. So, it’s difficult for small and medium-sized organizations to manage it on their own. It’s a very complex system. It requires a lot of expertise. All my guys who work on it have gone through certification from Stellar itself. There are three different certifications that you need to complete. Only then are you certified by Stellar to work on it. It’s a very complex platform. Not everyone can use it. A simple IT engineer or system admin won’t be able to handle it because it’s quite complex. You need to have an understanding of the industry, the subject, and the tool. So, just purchasing this tool or license and then using it on your own would be very difficult to configure and manage on a day-to-day basis. The pricing model is not suitable for small and medium companies, particularly small companies. The minimum pricing model they have is suitable for companies with more than one thousand users. So, if someone has 50 to 100 users, like typical small companies, it’s difficult for them because the cost involved is high. Stellar would charge you for those thousand users, but you do not need all those users. So what are they going to do? I guess Stellar does not want to target small companies directly and maybe relies on resellers and MSPs like us to sell it. So, that is something I would recommend changing. Otherwise, it’s a great tool, but because of the pricing model, small companies are unable to leverage the advantage of this beautiful tool. So, the pricing model should be suitable for small and medium businesses. The product currently has vulnerability monitoring and everything. But if they could also do something about vulnerability management and maybe patch management, that would be nice.
Daniel_Martins - PeerSpot reviewer
Experiencing frequent disconnections and support challenges but benefits from quick implementation and integration capabilities
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work and the need to restart investigations due to disconnected sessions. It is problematic when progress is lost and investigations must be restarted, resulting in lost information and significant time wastage. The capability to integrate with other TIPs or cybersecurity intelligence sources could be improved to determine whether IOCs are malicious, similar to Mandiant's functionality. The capacity to reduce false positives needs improvement as we receive many alerts from Helix that turn out to be false positives upon investigation. Enhanced capability in this area would make the system more efficient and easier to use. The dashboards could be improved as customers frequently request real-time SOC dashboard displays for Helix.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can integrate with almost any cybersecurity tool available in the market."
"Stellar Cyber Open XDR offers these functionalities at a more affordable price, making it easier for me to position it with price-sensitive customers."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"It is kind of simple and very easily deployable. You can start working with it very fast."
"We are able to block some advanced malware and other things."
"I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face."
"The most valuable features include predefined use cases and threatening states."
"Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs."
 

Cons

"I would rate the stability at about five to six. The platform requires some fine-tuning, especially when integrating data sources and creating connectors."
"Support is an issue because they have a limited number of resources."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"Integrations could be improved, and the dashboard could be a little better."
"Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
"It should have more cloud connectors. It could also be cheaper."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"The support would rate a three out of ten. It can take one to four weeks to connect with someone who truly understands Helix and can provide solutions."
 

Pricing and Cost Advice

"It’s a single license platform."
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"It could be cheaper, but that applies to every product."
"I rate Trellix Helix a five out of ten for pricing."
"FireEye Helix is a little expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
10%
Government
6%
Comms Service Provider
18%
Manufacturing Company
13%
Computer Software Company
11%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Stellar Cyber Open XDR?
Pricing is a major benefit of Stellar Cyber Open XDR. I rate it between three and four on the cost scale. It offers functionalities at a significantly lower cost than rival products, enabling me to...
What needs improvement with Stellar Cyber Open XDR?
I am currently evaluating Stellar Cyber Open XDR in terms of their support. I do not see any major areas for improvement as of now. Their support is good, and the team is small, enabling them to ca...
What is your primary use case for Stellar Cyber Open XDR?
I use Stellar Cyber Open XDR ( /products/stellar-cyber-open-xdr-reviews ) as a 24/7 security monitoring tool, especially for customers with large and medium networks. It eliminates the need for a d...
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
The timeout of the tenant is an area that needs improvement. When investigating and gathering information from the Helix tenant for extended periods, disconnections occur. This results in lost work...
What is your primary use case for FireEye Helix?
We use Trellix Helix Connect because it is a SaaS solution. I think it has its own infrastructure rather than AWS or another provider. We use the Helix SaaS and a component called Evidence Collecto...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Sumitomo Chemical USA, PlastiPak Packaging, University of Denver, Large California State Agency, Large Midwestern American City
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Stellar Cyber Open XDR vs. Trellix Helix Connect and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.