We performed a comparison between Splunk Cloud Platform and Splunk On-Call based on real PeerSpot user reviews.
Find out in this report how the two IT Alerting and Incident Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Splunk Cloud is the quick setup."
"The most valuable feature is we don't have to deal with any back-end server maintenance because the solution is cloud-based."
"The Splunk Cloud Platform has reduced our mean time to resolve. It has easily saved 20 to 30 minutes every time someone gets locked out. We get 10 or 15 instances per day where people get locked out. It definitely saves a few hours per day."
"The solution is user friendly and has extensive uses."
"We haven't had any limitations or problems connecting to our network devices."
"We only buy the services we need. We don't have to pay for other things we don't."
"Its interconnectivity with the cloud platforms, such as Azure and AWS, was valuable."
"In my organization, Splunk Cloud Platform has improved the issue revolving around transactions."
"The most valuable feature of the solution is helpdesk escalation."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"They need to provide more training options."
"Although there is documentation available, it is really hard for me to find relevant topics on what it is that I'm searching for."
"There can be more modules and more integration with other areas in the cloud and on-prem. I am not sure whether it includes network devices and things like that."
"The only thing I would say is an issue is the cost. It matches other products. The costs can be justified for the value that we gain. The entire threat analysis stack should come in a bundle. If the cost was matchable with other products I think Splunk would pick up in the market."
"Splunk should offer various options for real-time monitoring."
"When one of my customers needs an app, and I am able to find that app on the Splunk base, I have to create a ticket and wait for five days for them to download the app into the cloud environment. That is probably one of the main things. It is painful because I have to wait to get that app in the cloud."
"I have not come across anything that I would consider missing as such. If anything, sometimes we have dashboards that would not go into the dark mode. It is a minor issue, but it is the only thing that I wish was there. The dark mode would definitely help."
"Splunk Cloud Platform needs to be made more user-friendly because it's not user-friendly."
"The solution can be improved by including a wider list of permissions."
"There could be improvements with communicating an incident or alert."
"The third-party configuration tool could be easier to use."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"Should have more YouTube webinars."
Splunk Cloud Platform is ranked 4th in IT Alerting and Incident Management with 36 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. Splunk Cloud Platform is rated 8.0, while Splunk On-Call is rated 8.6. The top reviewer of Splunk Cloud Platform writes "Does not require backend maintenance, is easily integrated and utilized". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". Splunk Cloud Platform is most compared with Wazuh, Splunk Enterprise Security, Fortinet FortiAnalyzer, AppInsights and Check Point Security Management, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters . See our Splunk Cloud Platform vs. Splunk On-Call report.
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