Spiceworks vs VMware Service Manager comparison

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Spiceworks Logo
4,360 views|2,676 comparisons
VMware Logo
669 views|387 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Spiceworks and VMware Service Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Freshworks, BMC and others in IT Asset Management.
To learn more, read our detailed IT Asset Management Report (Updated: November 2022).
655,774 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
  • "Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
  • More Spiceworks Pricing and Cost Advice →

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    655,774 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The pricing of the product depends on the company and how big it is. In a big company, it is hard to deploy something like this. There are a lot of servers and there is a lot of communication needed… more »
    Top Answer:There's a bit of a learning curve. the first time you interact with it, you may find it difficult. For example, it's hard to manage a switch from a page. Sometimes, it can be difficult to integrate… more »
    Top Answer:All of the features are very suitable for us. It is also a stable solution.
    Top Answer:The price depends on different enterprises. As compared to Citrix, VMware is reasonable.
    Top Answer:Its automation feature needs improvement. They can include the vRealize Automation feature in this solution.
    Ranking
    4th
    out of 44 in IT Asset Management
    Views
    4,360
    Comparisons
    2,676
    Reviews
    5
    Average Words per Review
    584
    Rating
    6.2
    21st
    out of 44 in IT Asset Management
    Views
    669
    Comparisons
    387
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview
    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
    VMware Service Manager automates IT Service Management by providing a powerful workflow engine to drive IT Service processes.
    Offer
    Learn more about Spiceworks
    Learn more about VMware Service Manager
    Sample Customers
    Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
    Seventy Seven Energy Inc., Symantec, KBC, Vodafone, Region Hovedstaden, Bank Audi, Hewlett-Packard, BT Global Services, Edogawa City Council, HDFC Bank Limited, Bank Al Bilad, ABN AMRO N.V. Singapore, Savvis, Abu Dhabi Ports Company, SAP AG, Fundaments, T-Systems
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Construction Company10%
    Educational Organization7%
    Transportation Company7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider14%
    Government9%
    Educational Organization7%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Government17%
    Comms Service Provider11%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise30%
    Large Enterprise20%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise16%
    Large Enterprise52%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise16%
    Large Enterprise67%
    Buyer's Guide
    IT Asset Management
    November 2022
    Find out what your peers are saying about ServiceNow, Freshworks, BMC and others in IT Asset Management. Updated: November 2022.
    655,774 professionals have used our research since 2012.

    Spiceworks is ranked 4th in IT Asset Management with 5 reviews while VMware Service Manager is ranked 21st in IT Asset Management. Spiceworks is rated 6.2, while VMware Service Manager is rated 0.0. The top reviewer of Spiceworks writes "Helpful for ticketing and visibility, but doesn't remove unused devices automatically". On the other hand, Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, JIRA Service Management and SolarWinds NPM, whereas VMware Service Manager is most compared with ServiceNow, BMC Remedy Asset Management and BMC Helix Discovery.

    See our list of best IT Asset Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.