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SonicWall NSSP vs Untangle NG Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.5
SonicWall NSSP improved network security, reduced threat management time, increased efficiency, and provided significant cost savings and robust support.
Sentiment score
6.5
Untangle NG Firewall saves users time and money, simplifies management, enhances security, and offers substantial ROI through scalable solutions.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
Service Delivery Manager at CasCom
 

Customer Service

Sentiment score
7.3
SonicWall NSSP is appreciated for reliability and responsiveness, but some users report dissatisfaction with support team responses.
Sentiment score
5.6
Untangle NG Firewall's support is responsive but faces challenges with time zones, expertise, resources, and documentation improvements.
It is very effective because it prevents any indecent behaviors in the network or from outside the network.
Head of IT and Information Security at GLEEDS USA INC
I rate the technical support provided by SonicWall a perfect ten out of ten.
Pre Sales at ITCG SOlutions Pvt Ltd
They're able to remotely manage the devices if necessary for support.
Service Delivery Manager at CasCom
I use official documentation, guides, or manuals for Untangle NG Firewall.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
Director of Information Technology at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
6.8
SonicWall NSSP offers scalable security features, with user ratings from three to ten, suitable for SMBs and data centers.
Sentiment score
6.3
Untangle NG Firewall is versatile, scalable, and suitable for both large enterprises and small businesses, supporting varied user demands.
The scalability rating is nine out of 10.
Head of IT and Information Security at GLEEDS USA INC
SonicWall NSSP offers features such as stateful firewall, deep packet inspections, IPS, application intelligence, user-based policies, centralized visibility from the management console, advanced protection with RFDPI, high-speed scanning, RTDMI technology, Capture ATP, cloud sandboxing, and encrypted traffic inspection with DPI-SSL and TLS.
Pre Sales at ITCG SOlutions Pvt Ltd
Since it can be put on any box, the scalability is fantastic.
Service Delivery Manager at CasCom
 

Stability Issues

Sentiment score
5.6
SonicWall NSSP is stable, with rare issues and smooth data transfers, but DPI-SSL can impact performance.
Sentiment score
8.4
Untangle NG Firewall is praised for stability and reliability, experiencing minor issues but no major disruptions, suitable for large-scale administration.
In 30 years, only three to four boxes out of 1,000 to 2,000 boxes have had issues.
Owner at ANOC
The stability rating is 10 out of 10.
Head of IT and Information Security at GLEEDS USA INC
I think deep packet inspection of SonicWall NSSP is essential, as I require all features, including deep packet inspection, which I can enable and suggest to clients.
Pre Sales at ITCG SOlutions Pvt Ltd
I would rate the stability and reliability of Untangle NG Firewall as a ten.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
I haven't had to mess with it too much; it's pretty stable.
Director of Information Technology at a consultancy with 11-50 employees
 

Room For Improvement

SonicWall needs upgraded reporting, intuitive UI, robust NSM, better EDR/XDR, marketing, and firmware fixes to compete effectively.
Untangle NG Firewall needs improved support, a streamlined console, and enhanced features like web filtering, mobile access, and reporting.
This would help end-user customers understand the impact when those firmwares are pushed into the live environment.
Head of IT and Information Security at GLEEDS USA INC
The issues I have experienced are not hardware-related but firmware-related, as Gen 7 has new hardware, while the firmware contains some issues that could be resolved but may take considerable time.
Pre Sales at ITCG SOlutions Pvt Ltd
The user interface, training, and general product innovation need improvement.
Service Delivery Manager at CasCom
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
Director of Information Technology at a consultancy with 11-50 employees
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Setup Cost

SonicWall NSSP pricing ranges widely based on licensing, with enterprise users valuing its features despite varying international costs.
Untangle NG Firewall's modular pricing varies with setup size, offering cost-effective open-source options and flexible enterprise packages.
When purchasing through local distributors such as ScanSource or Tech Data, they incur around 100% in taxes just for import procedures.
Owner at ANOC
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
Director of Information Technology at a consultancy with 11-50 employees
It is not very expensive, so it is affordable for my budget.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Valuable Features

SonicWall NSSP offers strong security with user-friendly management, scalable features, real-time threat blocking, and comprehensive protection.
Untangle NG Firewall provides versatile security features, easy setup, and centralized management, ideal for small businesses on generic hardware.
SonicWall uses this information in real-time to enhance security functions such as firewall, DPI-SSL, ATP, and IPS to block threats at the network edge before they reach users.
Pre Sales at ITCG SOlutions Pvt Ltd
Every time I have had a concern, they have resolved it in a single call.
Head of IT and Information Security at GLEEDS USA INC
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
Director of Information Technology at a consultancy with 11-50 employees
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
Service Delivery Manager at CasCom
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
Information Technology System Administrator at Ίδρυμα Ευγενίδου / Eugenides Foundation
 

Categories and Ranking

SonicWall NSSP
Ranking in Firewalls
31st
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Untangle NG Firewall
Ranking in Firewalls
32nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Unified Threat Management (UTM) (11th)
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of SonicWall NSSP is 0.5%, up from 0.1% compared to the previous year. The mindshare of Untangle NG Firewall is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
SonicWall NSSP0.5%
Untangle NG Firewall1.0%
Other98.5%
Firewalls
 

Featured Reviews

SyedTaha - PeerSpot reviewer
Head of IT and Information Security at GLEEDS USA INC
Support has resolved concerns promptly and security tools have strengthened intrusion prevention and access control
The service we received from SonicWall NSSP and their distributors has been excellent. Every time I have had a concern, they have resolved it in a single call. The interface of SonicWall NSSP console is user-friendly with comprehensive features. The web filtering and access control policy are top priorities for me. It is very effective because it prevents any indecent behaviors in the network or from outside the network. Half of the task is completed by the intelligence based on the behavior. Installation was easy because our infrastructure has minimal requirements. For expanded infrastructure, support from a SonicWall NSSP technical team may be required. We have implemented it on our own.
Gary-Downey - PeerSpot reviewer
Director of Information Technology at a consultancy with 11-50 employees
Has provided built-in VPN tools and reporting features that streamline remote access and monitoring tasks
We do an outside-sourced threat prevention regarding the Threat Prevention features. I haven't run into areas that could be improved or cons versus pros for Untangle NG Firewall. I haven't done anything too advanced when it comes to the filtering, so I'm not sure what can be improved or added. I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules. These areas could be improved to make it a nine out of 10 or a 10 out of 10 for overall rating.
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Top Industries

By visitors reading reviews
Construction Company
22%
Comms Service Provider
18%
Manufacturing Company
7%
Outsourcing Company
6%
Comms Service Provider
16%
Construction Company
10%
University
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Large Enterprise3
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise1
 

Questions from the Community

What needs improvement with SonicWall NSSP?
In my opinion, SonicWall NSSP needs improvements, particularly in Gen 7 devices, where I face high data plane and management plane issues, especially when enabling User Level Authentication. I beli...
What is your primary use case for SonicWall NSSP?
I recommend SonicWall NSSP for multiple clients, including manufacturers and pharmaceutical clients, and based on the requirement, I perform proper sizing and suggest the appropriate model.
What needs improvement with Untangle NG Firewall?
I would appreciate improvements to the ad blocker and SSL Inspector of Untangle NG Firewall.
What is your primary use case for Untangle NG Firewall?
My usual use cases for Untangle NG Firewall are just like a firewall and router. The main purpose is for firewall functionality. It has a captive portal, web filter, virus blocker, spam blocker, ba...
 

Also Known As

SonicWall Network Security Services Platform
No data available
 

Overview

 

Sample Customers

Comlogic, Depaul, Hutt City Council
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about SonicWall NSSP vs. Untangle NG Firewall and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.