Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
They have removed the costs associated with on-prem infrastructure, including data center costs, power costs, and physical server costs.
The return on investment is good when implementing for ourselves and for other clients.
Manually, there are huge numbers that come up because these integrated tools help organizations make the right decisions with all the information in one place, while manual methods lack visibility.
The platform provides default workspaces, and managing or increasing space is easier compared to other platforms.
Using Unqork has resulted in improved cost-saving, time-saving, and resource-saving benefits for our projects.
Two to three projects saw a twenty to thirty percent reduction in workload, indicating a profitable pricing structure.
The support is exemplary and deserves a perfect rating.
Obtaining support for maintenance is the current challenge because they don't have a presence in the local market.
I have contacted them four to five times over the past two years, and they have been quite helpful.
I rate their technical support as excellent.
The Unqork community portal and academy provide extensive information, with 60 to 70% of required information readily available.
The Unqork community helped integrate features like colored status indicators using JavaScript.
There are no limitations or performance issues with ServiceNow; it is cloud-based, so it is highly scalable and performs well.
It is capable of vertical scaling with no issues.
I rate the scalability of ServiceNow as an eight on a scale of one to ten.
Its cloud infrastructure simplifies global access to data and services without the fear of losing data.
Scalability features like UI and APIs are all available within the same platform, making it easy to handle increased demands.
Not every project can be executed through Unqork as some complex requirements might need proof of concept before proceeding.
It is cloud-based, so it is highly scalable and performs well.
I haven't faced any issues with stability; I've rarely seen any downtime.
ServiceNow is stable enough.
A component's previously set value might be missing the next day, affecting reliability.
The main issue I have with Unqork is the limited availability of learning resources.
There have been no significant stability issues where the entire platform went down.
There is a need for bug or error tracking in ServiceNow.
Their customer support could make it a great solution, not just product support but also their relationship with partners and training initiatives in different regions.
From a functionality perspective, the features in ServiceNow are acceptable as, at the moment, the ITSM modules rank highly, being 13 plus Pink Elephant certified, which is a good aspect to have.
Unqork moved from the Sanctuary to Vega platform without providing a migration tool, necessitating manual updates.
The setup for API calls was initially challenging, especially when dealing with service logs and transforming large JSON codes for validation and PDF generation.
It would be beneficial if they further improved compatibility with both the previous Sencha compiler and the new Vega compiler.
ServiceNow's pricing can be justified if more functionality is required.
ServiceNow does come with a price.
ServiceNow is expensive for all regions.
The certification costs are particularly high, around 16,000 Indian Rupees.
The certification costs around $2000, which is ten times the price of UiPath.
In my experience, it seemed somewhat underpriced, possibly due to being an early adopter.
ServiceNow provides a wide range of functionality, covering all the necessary modules, unlike Jira which is primarily for IT.
Automation capabilities are impressive, bolstered by a vast repository of out-of-the-box connectors and plugins that facilitate integration with various applications worldwide.
The features of ServiceNow that I find most valuable include its ability to easily access ticket details if you know the ticket number, monitor the timeline of when the ticket was created, and see the current status.
It streamlines operations by automating the process across various departments, allowing cash requests to be raised, reviewed, and approved more efficiently.
Performance-wise, Unqork facilitates connecting and configuring systems synchronously and efficiently.
Unqork allows me to write HTML code, use JavaScript, Angular, and React, which significantly enhances its flexibility.
ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.
ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.
ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.
“The Smarter Way to Workflow”
ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.
ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.
ServiceNow offers service management software for industries including:
Cloud services
Education
Financial services
Government
Healthcare
Manufacturing
Telecommunications
Reviews from Real Users
PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.”
Unqork is a no-code application platform tailored for businesses looking to build and manage complex applications without traditional coding. It simplifies app development, enhancing agility and reducing time to market.
Unqork provides a visual development environment that allows businesses to innovate without relying on traditional IT resources, leading to faster deployment and reduced costs. Users can rapidly prototype solutions in a drag-and-drop interface, making it accessible for technical and non-technical stakeholders. The platform boasts strong capabilities in enterprise-grade security, compliance, and scalability, ensuring it's equipped to handle high-demand business applications.
What are the valuable features of Unqork?Unqork finds applications across sectors like finance, healthcare, and insurance, where compliance and scalability are critical. In the financial industry, its robust security features make it ideal for developing secure transactional applications. Healthcare organizations use it to streamline patient data management, while insurance companies leverage it to automate claims processing and underwriting.
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