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ServiceNow Strategic Portfolio Management vs Teamwork comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Strategic Portfo...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Project Portfolio Management (6th), Enterprise Agile Planning Tools (3rd)
Teamwork
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Project Management Software (28th)
 

Featured Reviews

reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.
Ryan Beckstead - PeerSpot reviewer
Multimedia Services Administrator at Brigham Young University
A project management tool that helps to manage milestones and dependencies
We use the product to design online courses. It also helps us with media production and marketing.  Teamwork has made process management easier and much better. It is very robust and improves by making a lot of changes. It is easy to use and has lots of reports. The product is expensive. It needs…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The resource manager is useful."
"We are a solution provider and this is one of the products that we implement for our clients, who are using it for project management, control management, and change management across a variety of industries."
"The solution has opened many doors for me."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"Stable and scalable solution."
"The best feature is the effective reporting system for project portfolio and program management."
"The new feature includes different lenses, such as the organizational lens or project manager lens, allowing us to view data through various perspectives. Previously, the journey started with demand, project, and idea management."
"It manages portfolios and aligns our current portfolio with internal changes."
"I recommend this solution; it is very good for simple projects."
"The setup was very easy. Deployment was very fast for us. We started using it within two weeks."
"Teamwork has made process management easier and much better. It is very robust and improves by making a lot of changes. It is easy to use and has lots of reports."
"It is a very stable solution...The initial setup of Teamwork is easy."
 

Cons

"The program isn't very user-friendly, as it is rather difficult to use."
"ServiceNow needs to invest more in integration."
"The solution needs a few things in terms of resource management."
"The solution, currently, whatever it is, it's very concrete. Customizing it is a bit of a tedious task."
"Dashboard interface is limited functionally and not very user friendly"
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"Improvements in ServiceNow Strategic Portfolio Management could involve enhancing the project workbench, which currently shows every project to any project manager."
"Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt."
"The screen sharing provided by the solution can be a challenge to a user. Screen sharing is an area that needs improvement in the solution."
"The product could be improved with more integrations and a mobile app."
"The product is expensive. It needs to have a more robust and customizable calendar."
 

Pricing and Cost Advice

"I would rate the cost as five out of ten."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"The licensing is based on metrics and is tailored to customer's needs."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"The tool is expensive."
"The solution is expensive."
"My company makes annual payments towards the licensing costs of the solution."
"We negotiate on pricing since we are a long-term user."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Construction Company
6%
Construction Company
20%
Comms Service Provider
10%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
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Also Known As

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
No data available
 

Overview

 

Sample Customers

Proximus, UNT SYSTEM, SAP SuccessFactors
PayPal, eBay, Disney, Forbes, Microsoft studios, Spotify Vevo, Lenovo, HP, Honda
Find out what your peers are saying about Planisware, monday.com, Broadcom and others in Project Portfolio Management. Updated: July 2026.
909,725 professionals have used our research since 2012.