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ServiceNow Strategic Portfolio Management vs Teamwork comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Strategic Portfo...
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Project Portfolio Management (2nd), Enterprise Agile Planning Tools (3rd)
Teamwork
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Project Management Software (22nd)
 

Featured Reviews

Vishal Savajiani - PeerSpot reviewer
Effective reporting and AI features enhance task tracking
The best feature is the effective reporting system for project portfolio and program management. It allows us to track tasks easily, create cost budgets for individual tasks, and is aligned with AI features. It's a comprehensive strategic project management tool, Agile tool, and business continuity tool. The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
Ryan Beckstead - PeerSpot reviewer
A project management tool that helps to manage milestones and dependencies
We use the product to design online courses. It also helps us with media production and marketing.  Teamwork has made process management easier and much better. It is very robust and improves by making a lot of changes. It is easy to use and has lots of reports. The product is expensive. It needs…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stable and scalable solution."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"Competitive in terms of research"
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"We like the status report feature. It is something really valuable."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"ServiceNow support is awesome."
"It is a very stable solution...The initial setup of Teamwork is easy."
"Teamwork has made process management easier and much better. It is very robust and improves by making a lot of changes. It is easy to use and has lots of reports."
"The setup was very easy. Deployment was very fast for us. We started using it within two weeks."
 

Cons

"The configurations are fine, but the user interface could be improved."
"The pricing is average."
"I would like to see some artificial intelligence incorporated into the management functions."
"The product comes with little options out of the box."
"SPM is definitely strong for project management, but its finance capabilities are not as robust."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The price is too high."
"The product is expensive. It needs to have a more robust and customizable calendar."
"The product could be improved with more integrations and a mobile app."
"The screen sharing provided by the solution can be a challenge to a user. Screen sharing is an area that needs improvement in the solution."
 

Pricing and Cost Advice

"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"The cost of the solution should not be more than $50,000 annually."
"The licensing is based on metrics and is tailored to customer's needs."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"The solution is expensive."
"My company makes annual payments towards the licensing costs of the solution."
"We negotiate on pricing since we are a long-term user."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Government
9%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
Based on observations, improvements in ServiceNow Strategic Portfolio Management could involve enhancing the project workbench, which currently shows every project to any project manager. Restricti...
What do you like most about Teamwork Projects?
Teamwork has made process management easier and much better. It is very robust and improves by making a lot of changes. It is easy to use and has lots of reports.
What needs improvement with Teamwork Projects?
The product is expensive. It needs to have a more robust and customizable calendar.
What is your primary use case for Teamwork Projects?
We use the product to design online courses. It also helps us with media production and marketing.
 

Also Known As

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
No data available
 

Overview

 

Sample Customers

Proximus, UNT SYSTEM, SAP SuccessFactors
PayPal, eBay, Disney, Forbes, Microsoft studios, Spotify Vevo, Lenovo, HP, Honda
Find out what your peers are saying about ServiceNow Strategic Portfolio Management vs. Teamwork and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.