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Sentry vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.9
Sentry quickly resolves errors, boosts productivity, reduces downtime, improves user experience, and allows focus on new features.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
 

Customer Service

Sentiment score
4.0
Sentry's comprehensive documentation and community support reduce reliance on customer service, with support rated 3.5 out of 5.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
We have not contacted their technical support because everything is easy to set up under Sentry.
 

Scalability Issues

Sentiment score
7.5
Sentry is praised for its robust scalability, handling large-scale operations efficiently, even with high user volumes and complex environments.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
We have not encountered any scalability issues with Sentry.
 

Stability Issues

Sentiment score
7.5
Users praise Sentry's stability, citing few downtimes and robust features contingent on user skills, with high ratings.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
 

Room For Improvement

Users seek Sentry improvements in integrations, analytics, customization, interface, debugging, personalization, mapping, documentation, and cloud capabilities.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Integrations or single sign-on capability with Microsoft would be beneficial for securing all assets.
 

Setup Cost

Sentry offers flexible, cost-effective pricing with easy plan transitions and customizable options for enterprise users.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring to Azure.
 

Valuable Features

Sentry provides robust error management, performance monitoring, and seamless integration with platforms, enhancing developer collaboration and application efficiency.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
Sentry provides real-time error tracking which is invaluable for identifying and resolving issues quickly.
At this time, I focus on finding and fixing bugs.
 

Categories and Ranking

Sentry
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Debugging (1st)
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
24th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Cloud Monitoring Software (17th), AIOps (11th)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Sentry is 5.8%, up from 5.6% compared to the previous year. The mindshare of Sumo Logic Observability is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Sentry5.8%
Sumo Logic Observability0.4%
Other93.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Abdullah Baig - PeerSpot reviewer
An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing
Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.
Shamshir Nangla - PeerSpot reviewer
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sentry?
Do you know anything about the pricing aspect, the licensing costs, setup cost of Sentry product?
What needs improvement with Sentry?
What would you like to see improved or enhanced in Sentry in the future? Are there any specific features that you would like to see included in the next releases of Sentry?
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

 

Sample Customers

Dropbox, Airbnb, Stripe, Uber
Information Not Available
Find out what your peers are saying about Sentry vs. Sumo Logic Observability and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.