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SEEBURGER Business Integration Suite vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SEEBURGER Business Integrat...
Ranking in Managed File Transfer (MFT)
12th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (4th), API Management (21st), Integration Platform as a Service (iPaaS) (15th)
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
7th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Managed File Transfer (MFT) category, the mindshare of SEEBURGER Business Integration Suite is 2.7%, down from 2.8% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 5.0%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Sterling Commerce Connect:Direct5.0%
SEEBURGER Business Integration Suite2.7%
Other92.3%
Managed File Transfer (MFT)
 

Featured Reviews

SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can code in Java, which is really good feature. There is very vast command available, which can be used in mapping."
"Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"It is a JavaScript or a Java-based system within their mapping tool. You can actually write a lot of code in there. We can perform a lot of the translations even within our mapping, whereas we used to have to do custom programming on our back-end systems to fully integrate."
"It is stable and reliable. We have not had any issues."
"SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration."
"With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works."
"We can use it to script and monitor processes."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Automation is the most valuable feature."
"The solution's file transfer speed is quite high."
 

Cons

"In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"Providing more training materials, especially when new products are released, would be beneficial."
"When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required."
"The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"User interface is not user friendly."
"The user interface needs to be improved."
"I do not have any notes for improvement."
"Sometimes we face issues and can't figure out the cause of failures."
"The initial setup could be simpler and better."
"Technical support is the number one concern."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"The user interface could be more user-friendly."
 

Pricing and Cost Advice

"We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable."
"Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"The cost of the SEEBURGER Business Integration Suite (BIS) can be considered high. We have elected to have SEEBURGER consulting do the installation. Licensing could also be considered high. However, one would be hard pressed to find another product that does all that this one does."
"All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"We pay per message we use. We spend about £19,000 a year with them."
"Annual licensing fee."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Retailer
8%
Computer Software Company
8%
Financial Services Firm
6%
Financial Services Firm
31%
Manufacturing Company
7%
Computer Software Company
6%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What is your primary use case for SEEBURGER Business Integration Suite?
I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

SEEBURGER BIS
No data available
 

Overview

 

Sample Customers

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
HZMO, Bank of Communications
Find out what your peers are saying about SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct and other solutions. Updated: February 2026.
881,565 professionals have used our research since 2012.