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SEEBURGER Business Integration Suite vs Sterling Commerce Connect:Direct comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between SEEBURGER Business Integration Suite and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.

Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct report (Updated: September 2022).
635,513 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to integrate file transfers has been instrumental in allowing us to accomplish the things we need with Control-M. In our industry, we take a lot of data and either push it down to the stores or retail grocery stores. We take files and push them down to the stores or pull files and information from the stores and bring it back to corporate. So, it's two-way communication with file transfers. One of the bigger things that we do with Control-M is scheduling data moves and moving data from one location to another.""The most valuable feature is the reporting function. It allows us to pull up reports for specific information that the end-users are looking for.""We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas occur?" We can provide answers quickly, or at least quicker than what we used to. We are actually sure of the information that we provide, where before it was like, "Hmm, I think it comes from over there. Let me double check, but it gets really convoluted over here and I think that is where it comes from." Now, if it is within the Control-M environment, it has a straightforward answer that we can provide with confidence.""The scheduling and management were really good. Monitoring was also better. It had a good visual presentation. It showed me charts and all such things. It was really good on that side.""The pressure on our operations and our maintenance has been reduced.""The product has improved dramatically over the years; it offers a lot in terms of features and capabilities and integration with third-party tools. A wide range of models available with the product is critical in reducing manual and mundane work such as custom script writing. This saves significant amounts of time and, by association, money for the organization.""The reporting is top-notch. I haven't found any other applications on the market that can replicate what Control-M offers. The alerting is very good, and I think their service monitoring is the best in the industry.""The web interface is handy. It's easy to use, and Control-M provides you with the necessary materials to understand the features and perform various tasks."

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"With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works.""Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption.""The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine.""SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product.""We haven't had any issues with scaling.""SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them.""One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together.""The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone."

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"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations.""The product has been very stable.""Offers secure file transfers with a fast and efficient protocol for very large files.""Security is the most valuable feature of this product.""The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues.""Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."

More Sterling Commerce Connect:Direct Pros →

Cons
"The history module only contains a maximum of 10 days, but we would like to have access to more. For example, it would be helpful to have 30 days or two months of history available.""We've also had a few database bugs within our organization. I think we are migrating to OpenJDK rather than just regular Java and that has since shown some issues with our Control-M instance, timing out and causing our jobs to stop running. We are still working with BMC to fine-tune that and get that resolved.""We develop software. More frequently, we are working with microservices and APIs, using our integration tool, MuleSoft. While Control-M is really a good tool to integrate with other tools, it is important for them to continue improving their microservices and API.""I've never been very successful when researching ways to utilize Batch Impact Manager. It's a tool to set up dummy jobs in your job flow and it's supposed to come back to you and say, 'Okay, for this job flow, you are 50 percent complete at a certain point in time'...I would like things like Batch Impact Manager to be a little more user-friendly, out-of-the-box.""In general, it is a very good product, and we are very happy with it. It meets all of our expectations.""Its installation can be better. Currently, we have to install it manually. The file transfer feature can also be improved. It is not very easy to transfer a file from business to business. In terms of new features, they can include new technologies. It can have API integration.""While they have a very good reporting facility, the reports that I'm asked to produce, a lot of times aren't necessarily what we need.""Everybody's biggest gripe is the reporting capability option. It is a gripe because there is a lot of information in Control-M, but the solution doesn't have a good reporting tool to extract that information. Now, if you want all that information, you need to rely on another third-party BI tool to extract the information out of Control-M."

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"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month.""We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system.""In the BIS, if I want to have some API functionalities, that is a separate tool. The integration between the API tool and the BIS is not that straightforward. If they were to combine these tools and give us one suite, that would be helpful. Today I have a lot of partners onboard. I have something like 50,000 partners doing API transactions. If I want to introduce a new tool for API management, I have to do a lot of workarounds. But if it were integrated well within the existing suite, it could be straightforward for me.""They have their own private cloud. That's the reason we did not go ahead with managing everything by ourselves or moving into the cloud. They said that they're going to be doing it within the next two years, having access to Azure and AWS. That would be something we would like to see.""All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services.""We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process.""Java is very old technology and they should move away from it, to anything that's better.""The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."

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"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution.""This solution cannot be deployed on a root_squash NFS, which limits superuser privileges.""The user interface could be more user-friendly.""They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM.""User interface is not user friendly.""Technical support is the number one concern.""The user interface needs to be improved."

More Sterling Commerce Connect:Direct Cons →

Pricing and Cost Advice
  • "The cost is basically $100 a job, give or take."
  • "This is an area where it is a little difficult to work with BMC. They want to do licenses by job, which is what we have. For example, the simplest is to license by job, but they can also license by nodes. While the licensing is simple to use, it might not be the correct licensing model for the customer. It is okay because we want to license by job, which is something measurable. At the end of the day, licensing by job is the most important."
  • "The cost of the hardware is high. Because you need to license each job, it is costly."
  • "You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."
  • "Initially, our licensing model was based on the number of jobs per day. That caused some issues because we were restricted to a number. So at our renewal time we said, 'We want to convert from number of jobs to number of endpoints.' That cost us extra money but it gave us additional capabilities, without worrying about the number of jobs."
  • "BMC's price is based on the number of jobs."
  • "You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."
  • "There are human costs in addition to the standard pricing and licensing of this solution."
  • More Control-M Pricing and Cost Advice →

  • "Price and licensing are comparable to other systems. It's well-priced and simple. It's not user-based or anything. It's just per seat, per system. So, it's pretty straight forward. Because it's per system, one system is enough. However, if you want to make it larger, then you can grow with it."
  • "I had a problem at one time with their invoicing. I told them, then we worked on the process and improved it. They installed the connection between SAP and SEEBURGER BIS in Europe first. This was awhile ago. When I came along, I became involved in the project and started working with them. Every time that I made a request, the work was done well, but I was not receiving my invoices. I knew I had to pay for the work and was trying to find someone to send me the invoices or a report of what was being done. From that end, it was really not working. After a few years, I was complaining and not happy. At the end of the year, they would come with a long list of invoices to pay, which was really bad. So, I asked for a change. We worked on the process, and since five years ago, I have worked with SEEBURGER based in North America. Now, when I have a question, I know who to contact. They send me a report with invoices every month. They really reacted to my concern, and we improved the process. Since then, I have had no problem."
  • "The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
  • "They need to be more competitively priced. When it comes to training, they need to lower their prices. It shouldn't be so specific. Maybe they should outsource training to another company. From what I can see, their training is pretty expensive, and they don't do anything for free."
  • "They have options for every budget. You can book Cloud Services, starting with a few hundred Euros per year or month, depending on what you want, or you can even buy huge landscapes and operate them on your own. The pricing is fair compared to others."
  • "I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
  • "We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
  • More SEEBURGER Business Integration Suite Pricing and Cost Advice →

  • "Annual licensing fee."
  • "The price and licensing of Sterling Commerce Connect:Direct is expensive."
  • More Sterling Commerce Connect:Direct Pricing and Cost Advice →

    report
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    635,513 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful… more »
    Top Answer:Hi! I don't know the "Oracle DAC Scheduler", but I can say that in most competitive solutions Control-m stands out in… more »
    Top Answer:We have a better picture of our auditability. When someone comes to us, and asks for sources, "How did the deltas… more »
    Top Answer:I'm not familiar with the exact cost of the solution. I can't speak to how much we pay. That said, it's my understanding… more »
    Top Answer:At this moment, everything is working fine. When we are talking to them, when we are trying to bring all this mapping… more »
    Top Answer:The product has been very stable.
    Top Answer:This is the cheapest of the product's line of solutions. Their licensing model is based upon the size of the hardware… more »
    Top Answer:The user interface needs to be improved. It's very rarely used. Technical support is difficult to work with. I would… more »
    Comparisons
    Also Known As
    Control M
    SEEBURGER BIS
    Learn More
    Overview

    Control-M simplifies application and data workflow orchestration on premises or as a service. It makes it easy to build, define, schedule, manage, and monitor production workflows, ensuring visibility, reliability, and improving SLAs.

    • Accelerate new business applications into production—by embedding workflow orchestration into your CI/CD pipeline
    • Scale Dev and Ops collaboration, with a Jobs-as-Code approach
    • Simplify workflows across hybrid and multi-cloud environments with AWS, Azure and Google Cloud Platform integrations
    • Deliver data-driven outcomes faster, managing big data workflows in a scalable way
    • Take control of your file transfer operations with integrated, intelligent file movement and visibility

    With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.

    SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.

    Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.

    Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.

    Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.

    Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.

    Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.

    Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.

    IBM's Sterling Connect:Direct is a software product that offers security-hardened, point-to-point file transfers to reduce reliance on insecure File Transfer Protocol (FTP) transmissions. It is designed for high-volume file distribution within and between businesses. The solution guarantees more reliable file movement, from batch integration and movement of large images or catalogs to synchronization with distant sites. Sterling Connect:Direct also enables hybrid cloud deployment through certified containers, allowing for simple and consistent deployment lifecycle management.

    Sterling Commerce Connect:Direct Features

    Sterling Commerce Connect:Direct has many valuable key features. Some of the most useful ones include:

    • Performance capabilities such as extraordinary scalability and low latency.
    • Automated, dependable file transmission that permits unattended, round-the-clock operations.
    • Designed to run on a variety of operating systems, including Microsoft Windows, UNIX, Linux, IBM z/OS, OpenVMS, i5/OS, and HP NonStop.
    • Advanced security features with cutting-edge encryption to meet regulatory and industry standards.
    • IBM certified containers for Sterling Connect:Direct are enterprise-grade, secure product editions that are scalable, secure, easy to install, and manage update and rollback processes. They also have integrated common software services for consistent deployment lifecycle management.
    • Boosts transfer speed for large files over high-speed networks by up to four times the previous speed while reducing latency.
    • Gives existing FTP transfers the ability to retry, checkpoint, and compress existing transfers.
    • Supports a variety of network protocols, including TCP/IP, Systems Network Architecture (SNA), and an optional high-speed add-on based on Aspera FASP technology.

    Sterling Commerce Connect:Direct Benefits

    There are many benefits to implementing Sterling Commerce Connect:Direct. Some of the biggest advantages the solution offers include:

    • High performance: Takes care of your most demanding workloads, including multi-gigabyte files to large volumes of small files.
    • Reliable file delivery: To help ensure predictable, assured file delivery, it offers automated scheduling, checkpoint restart, and automatic recovery.
    • Secure transmission of files: Maintains the confidentiality of customer information and supports regulatory compliance measures.
    • Speed up patching and installation: By deploying your solution with a certified container that contains all necessary components, you can drastically cut installation and patch time from hours to minutes.

    Reviews from Real Users

    Sterling Commerce Connect:Direct stands out among its competitors for a number of reasons. Two major ones are its robust file processing and its security for file transfers. PeerSpot users take note of the advantages of these features in their reviews:

    Michele I., Business Unit Manager at Innovery, writes of the solution, “The file processing is done very well. By default, there are a lot of configurations that can be customized. Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise.”

    Camilo M., Pre-sales Engineer at Dell EMC, mentions, “It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files.”

    Offer
    Learn more about Control-M
    Learn more about SEEBURGER Business Integration Suite
    Learn more about Sterling Commerce Connect:Direct
    Sample Customers
    CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
    Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
    HZMO, Bank of Communications
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company13%
    Retailer8%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company20%
    Insurance Company9%
    Comms Service Provider7%
    REVIEWERS
    Manufacturing Company23%
    Retailer23%
    Transportation Company16%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Financial Services Firm9%
    Comms Service Provider8%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Financial Services Firm35%
    Computer Software Company15%
    Comms Service Provider8%
    Government7%
    Company Size
    REVIEWERS
    Small Business12%
    Midsize Enterprise9%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise10%
    Large Enterprise78%
    REVIEWERS
    Midsize Enterprise14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise19%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise7%
    Large Enterprise84%
    Buyer's Guide
    SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct
    September 2022
    Find out what your peers are saying about SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct and other solutions. Updated: September 2022.
    635,513 professionals have used our research since 2012.

    SEEBURGER Business Integration Suite is ranked 4th in Managed File Transfer (MFT) with 9 reviews while Sterling Commerce Connect:Direct is ranked 7th in Managed File Transfer (MFT) with 6 reviews. SEEBURGER Business Integration Suite is rated 9.0, while Sterling Commerce Connect:Direct is rated 8.6. The top reviewer of SEEBURGER Business Integration Suite writes "You can string as many different activities together in your workflows as you want". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Customizable, beneficial file processing, and overall good support". SEEBURGER Business Integration Suite is most compared with IBM B2B Integrator, Mule ESB, SAP Process Orchestration, SAP Cloud Platform and IBM Sterling B2B Integration Services, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, AWS Transfer for SFTP, Aspera Managed File Transfer and BMC Control-M Managed File Transfer. See our SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct report.

    See our list of best Managed File Transfer (MFT) vendors.

    We monitor all Managed File Transfer (MFT) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.