Try our new research platform with insights from 80,000+ expert users

SEEBURGER Business Integration Suite vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SEEBURGER Business Integrat...
Ranking in Managed File Transfer (MFT)
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (5th), API Management (21st), Integration Platform as a Service (iPaaS) (13th)
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed File Transfer (MFT) category, the mindshare of SEEBURGER Business Integration Suite is 2.5%, down from 2.9% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 5.4%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Sterling Commerce Connect:Direct5.4%
SEEBURGER Business Integration Suite2.5%
Other92.1%
Managed File Transfer (MFT)
 

Featured Reviews

SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has enabled digital business processes. It's the connection between our ERP system and the rest of the company. We were able to automate processing invoices digitally like an inbound invoice and FastPay payments."
"One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together."
"For the tool that we used to have, we had specially trained developers who used to do all the development of EDI maps and the configuration. But with SEEBURGER Business Integration Suite (BIS) now, we were able to train our EDI analysts, and because the tool has very simple, intuitive mapping capabilities, even our EDI analysts are able to develop all the EDI maps, do all the configurations, and do all the setups for any of the trading partners."
"The tool's performance doesn't get affected by transformation loads. You can write any number of rules, filtering criteria, transformations, etc."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"My overall rating for SEEBURGER Business Integration Suite is 10 out of 10."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Automation is the most valuable feature."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
 

Cons

"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"A person whom I work with, and is not very technical, found the setup complex, as there are a lot of steps."
"When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required."
"Providing more training materials, especially when new products are released, would be beneficial."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"Some of the functionality for retriggering documents, where you have to step through a termination process and then retrigger it, versus just being able to restart or retrigger more easily, is a bit challenging, depending on the scenario."
"There are some aspects at the front, the actual queries that you use, that could be improved. They're all very minor to be honest."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"I do not have any notes for improvement."
"User interface is not user friendly."
"The user interface needs to be improved."
"Technical support is the number one concern."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"Sometimes we face issues and can't figure out the cause of failures."
"The user interface could be more user-friendly."
 

Pricing and Cost Advice

"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle."
"I have had exposure to other big vendors over the years and would have to say the pricing is pretty typical. They all fall into a common pricing range, at least the bigger vendors: Axway, IBM Sterling, Globalscape, and SEEBURGER. They all fall into that mid-tier pricing. So, SEEBURGER is commensurate with other large integration vendors operating in this space. Maybe it is lower than some of the really high-end ones. You can get some of these high-end transactional messaging integration systems, like TIBCO, that tend to be kind of on a higher echelon of pricing. I would say SEEBURGER is more mid-level."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"It has a very goofy pricing model in the sense that they have so many components and it's not very clear what components you require to do your work. When you ask for that, you learn that there's a surcharge for them. It's not that you buy a product and you can use all the compatibilities. They have all these different bits and pieces of it and you have to pay extra for all those things."
"The solution provides the flexibility to start small and pay as you grow. SEEBURGER has a lot of offerings..."
"Annual licensing fee."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
report
Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
881,036 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Retailer
8%
Computer Software Company
8%
Financial Services Firm
6%
Financial Services Firm
32%
Manufacturing Company
7%
Computer Software Company
6%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

SEEBURGER BIS
No data available
 

Overview

 

Sample Customers

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
HZMO, Bank of Communications
Find out what your peers are saying about SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct and other solutions. Updated: December 2025.
881,036 professionals have used our research since 2012.