SAS Viya Platform vs Zapier comparison

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SAS Viya Platform

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Executive SummaryUpdated on Mar 15, 2026

Zapier and SAS Viya Platform are competitive offerings in automation and analytics, respectively. Zapier stands out in automation and integration tasks, catering well to small to medium-sized enterprises with its straightforward solutions. On the other hand, SAS Viya's advanced analytics capabilities hold a strong appeal for businesses prioritizing data insights, justifying its higher costs.

Features: Zapier's features focus on easy-to-use automation, seamless application integrations, and a user-friendly interface, enhancing productivity for small to medium operations. SAS Viya Platform offers comprehensive analytics, machine learning tools, and extensive data management capacities, catering to enterprises with significant data processing needs.

Ease of Deployment and Customer Service: Zapier offers a cloud-based solution with minimal setup, backed by efficient customer service. SAS Viya, also cloud-based, requires a more detailed setup process due to its advanced features and provides robust customer support to assist users through potential complexities.

Pricing and ROI: Zapier presents a cost-effective model scaling with usage, delivering solid ROI for automation-focused enterprises. SAS Viya, with its more advanced features, entails higher initial costs, which are balanced by potential long-term ROI, especially for businesses requiring sophisticated analytics capabilities.

To learn more, read our detailed SAS Viya Platform vs. Zapier Report (Updated: August 2026).

SAS Viya Platform vs. Zapier

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.2

Organizations see high ROI from SAS Viya Platform due to automation, scalability, and improved efficiency, enhancing productivity and revenue.

Sentiment score

5.7

Zapier is valued for its integration and efficiency, offering perceived ROI and savings compared to hiring, despite some cost concerns.

I have seen a return on investment with SAS Viya Platform in the form of money saved, as this is scalable and on the cloud, whereas previously we had to pay for space and on-premises servers.

reviewer2783847

Director, Lead, Ri Technical Solutions at a insurance company with 10,001+ employees

We generate revenue from the data visualization options, which is a very important key aspect for return of investment.

Namanjbaraiya Baru

Biostatistician at Lambda Therapeutic Research Ltd.

The relevant metrics definitely show time saved because it is able to crunch 50 to 60,000 rows of numbers in a matter of five to ten minutes, which is a huge improvement.

For more quotes and insights, download the SAS Viya Platform report

Computer Instructor at Carleton University

In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

For more quotes and insights, download the Zapier report

Customer Service

Sentiment score

5.3

SAS Viya's customer service is praised for responsiveness and professionalism, with mature AI and flexible programming language support.

Sentiment score

7.1

Zapier support is praised for responsiveness and knowledge, but criticized for delays and lack of chat options.

I would rate customer support for SAS Viya Platform a 10 out of 10.

Namanjbaraiya Baru

Biostatistician at Lambda Therapeutic Research Ltd.

we have received help whenever we have asked, and their response time is quite fast

reviewer1519497

Senior Data Analyst at a government with 201-500 employees

we got the solution on time

reviewer2837175

Technical Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the SAS Viya Platform report

Their technical support is good; they respond promptly and are very helpful.

MuhammadImran

Go High Level Manager at Virtual Worker Now

This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.

Sachin Shrtivastava

Automation Engineer at Axe Automation

The experience was positive with prompt responses from their team.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

For more quotes and insights, download the Zapier report

Scalability Issues

Sentiment score

5.6

SAS Viya Platform efficiently scales to meet growing data and user needs, offering stable, cloud-based performance across projects.

Sentiment score

7.4

Zapier is scalable and adaptable for businesses, though costs and complexities can increase with intricate automations.

We have not had a problem, and it is because it is on the cloud, it scales quite well.

reviewer2783847

Director, Lead, Ri Technical Solutions at a insurance company with 10,001+ employees

SAS Viya Platform is quite scalable and can handle large data volumes.

reviewer1519497

Senior Data Analyst at a government with 201-500 employees

SAS Viya Platform's scalability is great; it can be scaled throughout the project, even company-wide.

reviewer2837175

Technical Architect at a tech vendor with 10,001+ employees

For more quotes and insights, download the SAS Viya Platform report

Zapier is suitable for small or simpler automation but not for complex ones.

Sachin Shrtivastava

Automation Engineer at Axe Automation

Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.

For more quotes and insights, download the Zapier report

Product Owner | Integration

Stability Issues

Sentiment score

7.8

SAS Viya Platform is praised for stability and scalability despite occasional lag, with efficient support addressing issues effectively.

Sentiment score

6.8

Users find Zapier stable and reliable, though issues arise from external triggers; resolutions are quick, but improvements are suggested.

SAS Viya Platform is good, scalable, and stable.

reviewer2847486

Data & BI Architect at a outsourcing company with 5,001-10,000 employees

In my experience, SAS Viya Platform is stable and perfect.

For more quotes and insights, download the SAS Viya Platform report

Computer Instructor at Carleton University

SAS Viya Platform's output has been very robust and accurate.

davidmwilliams

CIO / CTO / Head Of Data at Data Excellence

In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.

For more quotes and insights, download the Zapier report

Product Owner | Integration

Room For Improvement

SAS Viya struggles with complex interface, high costs, integration challenges, and user demands for better performance and customization.

Zapier is seen as costly, with users seeking improved integrations, interface, support, documentation, and advanced workflow capabilities.

Two main improvements would transform this into a great tool: improving the UI and calculation capabilities, and merging AI capabilities.

reviewer2847486

Data & BI Architect at a outsourcing company with 5,001-10,000 employees

The cost is also quite high; SAS Viya Platform via SaaS can be expensive compared to some open-source or other cloud alternatives.

Khushal Jdai

Assistant Manager Data Analytics (WFM) at Johari Digital Healthcare Limited

In comparison, other packages I have used are more complete and less divided; SAS is quite divided, particularly with quality control, which used to be included, but now requires separate packages for control charts and so on.

reviewer1519497

Senior Data Analyst at a government with 201-500 employees

For more quotes and insights, download the SAS Viya Platform report

The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.

Awais Mehmood

Webflow Developer at Qureos

You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.

For more quotes and insights, download the Zapier report

Product Owner | Integration

Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

Setup Cost

Enterprise users find SAS Viya Platform cost-effective and efficient, despite some online claims of potential high expense.

Zapier, though expensive compared to competitors, is valued for automating workflows without developers, with prices scaling by usage.

I did check with Reddit and they indicated that SAS Viya Platform is a pretty expensive program.

For more quotes and insights, download the SAS Viya Platform report

Computer Instructor at Carleton University

My experience with pricing, setup cost, and licensing is very positive, as the pricing is good and efficient for my organization.

Namanjbaraiya Baru

Biostatistician at Lambda Therapeutic Research Ltd.

My experience with pricing, setup cost, and licensing for SAS Viya Platform was smooth.

reviewer2783847

Director, Lead, Ri Technical Solutions at a insurance company with 10,001+ employees

The pricing is in accordance with market standards and even lower in some cases.

Tarkeshwar Kumar

Chief Technology Advocate at PURESOFT GLOBAL LLC

The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.

MuhammadImran

Go High Level Manager at Virtual Worker Now

For more quotes and insights, download the Zapier report

Valuable Features

SAS Viya Platform boosts efficiency with AI support, real-time processing, in-memory performance, and no-code functionalities, enhancing data tasks.

Zapier excels in seamless app integration and automation, allowing users to streamline tasks without coding effortlessly.

SAS Viya Platform has improved the speed, scalability, and accessibility of data, leading to more efficient and informed decision-making.

Khushal Jdai

Assistant Manager Data Analytics (WFM) at Johari Digital Healthcare Limited

SAS Viya Platform has positively impacted my organization by saving time compared to when we were using SAS 9.4.

Kunchepu Vijay

SAS Developer at XpertDox

The speed and documentation of SAS Viya Platform helped me in my coursework because we were having very intense analyses done and we needed to submit a lot of assignments and analyses as quickly as possible.

For more quotes and insights, download the SAS Viya Platform report

Computer Instructor at Carleton University

A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem.

Amrit Dash

Automation Engineer at a educational organization with 11-50 employees

They have approximately 7,000 connections.

For more quotes and insights, download the Zapier report

Product Owner | Integration

The automation capabilities are impressive.

reviewer2716083

Business Intelligence Developer at a consultancy with 51-200 employees

Categories and Ranking

SAS Viya Platform

Ranking in Data Integration

21st

Average Rating

7.8

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

Data Quality (6th), Data Governance (11th), Data Management Platforms (DMP) (6th)

Zapier

Ranking in Data Integration

23rd

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Cloud Data Integration (14th), Business Orchestration and Automation Technologies (20th), AI Software Development (19th)

Mindshare comparison

As of August 2026, in the Data Integration category, the mindshare of SAS Viya Platform is 0.4%. The mindshare of Zapier is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Data Integration Mindshare Distribution
Product	Mindshare (%)
SAS Viya Platform	0.4%
Zapier	1.1%
Other	98.5%

Data Integration

Featured Reviews

Khushal Jdai

Assistant Manager Data Analytics (WFM) at Johari Digital Healthcare Limited

Modern analytics has transformed large data into faster insights and streamlined reporting

There are some areas of improvement I would mention regarding SAS Viya Platform. New users may find it complex initially, as its learning curve can be steep. Understanding CAS and different components is very challenging for a new user. The cost is also quite high; SAS Viya Platform via SaaS can be expensive compared to some open-source or other cloud alternatives. There are also some limitations in Visual Analytics. While it is easy to use, it could be more flexible compared to Power BI or Tableau. These are the main improvement areas where SAS Viya Platform should focus. I would add some additional pointers about needed improvements in SAS Viya Platform. Regarding customer support, it is good, but the response time for complex issues can sometimes be slower than expected. The documentation and learning resources are not very beginner-friendly, making it challenging for beginners to navigate. Regarding integration, it could be smoother with Databricks, Snowflake, and Power BI, but it is more complex than it should be. Since updates are automatic, users are sometimes not fully aware of changes or new features that are being updated, as compared to Power BI, which publishes updates on its website. SAS Viya Platform should work on these aspects.

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Amrit Dash

Automation Engineer at a educational organization with 11-50 employees

Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows

Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.

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Top Industries

By visitors reading reviews

Construction Company

24%

Manufacturing Company

13%

Healthcare Company

Comms Service Provider

Construction Company

17%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	10
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	10
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for SAS Viya Platform?

I am not much aware of the pricing, setup cost, and licensing of SAS Viya Platform because that was handled by the administrator. However, I do not think it is too costly to use. I never did a comp...

What needs improvement with SAS Viya Platform?

I would rate SAS Viya Platform an eight on a scale of one to ten. I chose an eight because it is a great product that we rely on heavily. However, the complexity of licensing and learning curves fo...

What is your primary use case for SAS Viya Platform?

Our main use case for SAS Viya Platform is analytics, particularly predictive analytics to determine demand planning and forecasting of stock. We are also interested in exploring ways we can use it...

What is your experience regarding pricing and costs for Zapier?

The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.

What needs improvement with Zapier?

Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...

What is your primary use case for Zapier?

My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...

Informatica Intelligent Data Management Cloud (IDMC) vs SAS Viya Platform

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Product Reports

Download SAS Viya Platform product report

SAS Viya Platform

July 2026

Download Zapier product report

July 2026

Overview

SAS Viya Platform is an advanced data management and analytics tool designed to deliver powerful insights and foster collaboration across teams. It provides flexible and scalable solutions for data analysis, perfect for tech-savvy professionals seeking robust analytics capabilities.

SAS Viya Platform enhances data-driven decisions with its cloud-enabled analytics capabilities. By supporting open-source integration and visual data manipulation, it caters to a diverse range of analytical needs. Its innovative approach to machine learning and AI streamlines operations, helping companies achieve efficient data utilization strategies across departments. Offering robust technical support, it facilitates seamless implementation and rapid adoption, making it ideal for informed analytics exploration.

What are the key features of SAS Viya Platform?

Open Integration: Easily integrates with open-source tools, enhancing adaptability and flexibility.
Scalable Architecture: Designed for easy scalability to accommodate growing data needs.
Machine Learning Capabilities: Offers innovative machine learning tools for enhanced predictive analytics.
Visual Data Exploration: Provides intuitive visual interfaces for comprehensive data analysis.
Robust Security: Ensures data protection with advanced security measures.

What benefits or ROI should users look for in reviews?

Enhanced Efficiency: Increases operational efficiency with streamlined data processes and workflows.
Cost-Effective Scalability: Lowers costs by offering flexible and scalable solutions.
Comprehensive Support: Offers extensive technical support for smooth adoption and use.
Improved Decision-Making: Provides deep insights that inform strategic decisions.
Data-Driven Innovation: Encourages innovative approaches in analytics through powerful tools.

SAS Viya Platform is widely adopted across industries like banking, healthcare, and retail, offering tailored analytics solutions to address industry-specific challenges. In healthcare, for instance, it streamlines patient data insights, while in banking, it optimizes fraud detection processes. In retail, it enhances customer experience analytics, demonstrating its versatile application.

SAS

Zapier connects thousands of apps, enabling seamless automation without coding. It supports webhooks, multi-step tasks, and a wide array of integrations. Despite needing enhancements in Google Sheets capabilities, API limits, and UI, it remains a tool for boosting productivity across many sectors.

By linking tools such as Google Sheets, HubSpot, Slack, and Salesforce, Zapier allows users to automate workflows without coding expertise. Its integrations serve logistics operations, CRM, and social media management. Users can process tracking exceptions and streamline operations with third-party software like QuickBooks, Zoho, and Power BI. Although users suggest features like better Google Sheets handling and improved collaboration tools, Zapier continues to provide expansive automation, enhancing efficiency and facilitating new opportunities through integrations.

What Features Stand Out in Zapier?

App Connectivity: Integrates thousands of tools, simplifying task automation.
Ease of Use: No coding needed to set up integrations.
Webhooks: Offers real-time data transfer between applications.
Multi-step Zaps: Allows complex workflows across various apps.
Comprehensive Library: Extensive list of app integrations for users.

What Benefits Should You Expect?

Increased Productivity: Facilitates seamless automation of tasks.
Efficiency Improvement: Streamlines processes across multiple tools.
Business Agility: Supports varied workflows to meet specific needs.
Integration Flexibility: Connects a wide range of popular applications.
Simple Automation: Users automate processes without technical skills.

In logistics, Zapier enhances operations by automating exception tracking and third-party software integration. Its use in CRM and social media streamlines lead creation and workflow automation. Users from diverse industries leverage its extensive connectivity to support intelligence management, generate analytical insights, and execute cross-functional tasks efficiently.

Sample Customers

Information Not Available

BuzzFeed, Groupon, Spotify, Columbia University, FOX