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SAP Data Services vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
SAP Data Services provides up to 300% ROI, significant time savings, reduced costs, and improved data quality for users.
Sentiment score
7.6
Tungsten RPA boosted aviation efficiency and government savings by streamlining processes, reducing errors, and cutting costs.
 

Customer Service

Sentiment score
6.7
SAP Data Services support is generally praised but needs improvements in responsiveness, language options, and complexity management.
Sentiment score
7.0
Tungsten RPA support is generally effective, with knowledgeable staff, though some users report delays and suggest faster responses.
 

Scalability Issues

Sentiment score
7.6
SAP Data Services is scalable and flexible, suitable for medium to enterprise-level use, but requires product knowledge for optimization.
Sentiment score
6.9
Tungsten RPA is scalable, flexible, and adaptable, but requires skilled deployment and faces challenges like licensing and upgrades.
 

Stability Issues

Sentiment score
7.6
SAP Data Services is generally stable and reliable, with minor issues often due to user knowledge rather than software flaws.
Sentiment score
7.8
Tungsten RPA is stable and reliable, though some find it complex with legacy apps; it scores 7-9/10 for stability.
 

Room For Improvement

SAP Data Services could enhance by improving user-friendliness, integration, performance, machine learning features, and addressing support issues.
Tungsten RPA needs interface improvements, better scalability, AI features, enhanced integration, and support for complex processes and legacy systems.
 

Setup Cost

SAP Data Services pricing varies widely, with options for different enterprise needs and potential high costs for smaller companies.
Tungsten RPA offers flexible subscription pricing with unlimited workflows, varying costs by project needs, and requires upfront payments.
 

Valuable Features

SAP Data Services offers powerful ETL, seamless integration, data quality, and transformation features with broad database support and minimal coding.
Tungsten RPA offers seamless integration, robust automation, and ease of use with advanced tools for document and process management.
 

Categories and Ranking

SAP Data Services
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (10th), Data Quality (2nd)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (12th)
 

Mindshare comparison

SAP Data Services and Tungsten RPA aren’t in the same category and serve different purposes. SAP Data Services is designed for Data Integration and holds a mindshare of 2.4%, down 2.9% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 1.5% mindshare, down 2.1% since last year.
Data Integration
Robotic Process Automation (RPA)
 

Featured Reviews

RambabuMandala - PeerSpot reviewer
Responsive support, scalable, and beneficial integration
The BA reporting tools, such as Data Services, and ETL tool in SAP Data Services are the most valuable. When we had in-memory requirements, we used HANA. HANA is most preferably for most the customers for in-memory. SAP is the first company that created the in-memory concept. There are a lot of SAP applications and they have good integration with SAP packages. In the next release, they should be more advanced cloud functionalities and web services. More integration with other applications including SAPs and other applications. They should not switch to a complete solution but provide better integration with other applications.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
12%
Financial Services Firm
8%
Government
8%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about SAP Data Services vs. Tungsten RPA and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.