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SAP Data Services vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
SAP Data Services offers significant time and cost savings, enhancing productivity and aligning with digital trends for improved effectiveness.
Sentiment score
7.6
Tungsten RPA boosted aviation efficiency and government savings by streamlining processes, reducing errors, and cutting costs.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.7
SAP Data Services support receives mixed reviews, with high marks for urgent issues but inconsistencies lead some users to seek alternatives.
Sentiment score
7.0
Tungsten RPA support is generally effective, with knowledgeable staff, though some users report delays and suggest faster responses.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
Unlike level one where they basically search for the notes and provide responses, level two and level three are much better.
SAP BI Architect at a government with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
SAP Data Services is highly scalable, efficiently manages data operations, supports various organizational sizes, and improves performance for enterprises.
Sentiment score
6.9
Tungsten RPA is scalable, flexible, and adaptable, but requires skilled deployment and faces challenges like licensing and upgrades.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
SAP BI Architect at a government with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
SAP Data Services is highly stable, user-friendly, with occasional hardware-related issues, and remains reliable with minimal glitches.
Sentiment score
7.8
Tungsten RPA is stable and reliable, though some find it complex with legacy apps; it scores 7-9/10 for stability.
I would rate the stability of SAP Data Services as very stable, a ten.
Data Services Consultant at a tech services company with 1-10 employees
 

Room For Improvement

SAP Data Services struggles with job handling, integration, user interface complexity, pricing, scalability, and support effectiveness.
Tungsten RPA needs interface improvements, better scalability, AI features, enhanced integration, and support for complex processes and legacy systems.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
SAP Data Services does handle integration with third-party systems.
Data Services Consultant at a tech services company with 1-10 employees
The documentation is not up to the mark.
SAP BI Architect at a government with 10,001+ employees
 

Setup Cost

SAP Data Services pricing is competitive for enterprises but can be substantial for small businesses with variable licensing costs.
Tungsten RPA offers flexible subscription pricing with unlimited workflows, varying costs by project needs, and requires upfront payments.
 

Valuable Features

SAP Data Services provides scalable data migration and integration with advanced features, including ETL, data quality, and SAP connectivity.
Tungsten RPA offers seamless integration, robust automation, and ease of use with advanced tools for document and process management.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
SAP Data Services is mainly used for extraction of data, and it works with all databases.
SAP BI Architect at a government with 10,001+ employees
It remains a fast data-moving tool, faster than most new ones.
Data Services Consultant at a tech services company with 1-10 employees
 

Categories and Ranking

SAP Data Services
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
Data Integration (10th), Data Quality (2nd)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (7th)
 

Mindshare comparison

SAP Data Services and Tungsten RPA aren’t in the same category and serve different purposes. SAP Data Services is designed for Data Integration and holds a mindshare of 1.5%, down 2.5% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.0% mindshare, up 1.9% since last year.
Data Integration Market Share Distribution
ProductMarket Share (%)
SAP Data Services1.5%
SSIS4.0%
Informatica Intelligent Data Management Cloud (IDMC)3.7%
Other90.8%
Data Integration
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.0%
Microsoft Power Automate13.0%
UiPath Platform12.9%
Other72.1%
Robotic Process Automation (RPA)
 

Featured Reviews

reviewer2686500 - PeerSpot reviewer
SAP BI Architect at a government with 10,001+ employees
Integration has become more robust and seamless
SAP Data Services is mainly used for extraction of data, and it works with all databases. The flows and everything are configured effectively. One of the most valuable features is that it is integrated. Compared to the past, it is much more robust and easier to use. The only issue is that documentation is not up to the mark. The data quality management features support our business because we can fetch anything based on the requirements. Before, we used to have a tough time getting data, but now, with HANA and all these tools, it is seamless.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
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Use our free recommendation engine to learn which Data Integration solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
15%
Performing Arts
8%
Computer Software Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise36
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about SAP Data Services vs. Tungsten RPA and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.