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Sangfor Internet Access Gateway (IAG) vs Symantec Cloud Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
Sangfor Internet Access Gat...
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Symantec Cloud Secure Web G...
Ranking in Secure Web Gateways (SWG)
25th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Sangfor Internet Access Gateway (IAG) is 0.9%, up from 0.8% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Muhammad Asif Shaikh - PeerSpot reviewer
Designed to provide comprehensive and secure internet access with high visibility into users
After my purchase, I noticed a need for improvements, particularly in the area of identifying the source user of the device, which can sometimes roll back to the base. Additionally, there were challenges with SSL gate traffic, which wasn't functioning as effectively as expected. Even though there have been fixes to these issues, they should be inherent to the product and need further attention. These aspects, especially sub-features, aren't very robust and seem complex. Regarding integration, while Sangfor Internet Access Gateway (IAG) integrates well with its own products, its compatibility with third-party tools like QB is limited. There's room for improvement in making protocols compatible with various third-party products.
Shridhar Shimpi - PeerSpot reviewer
Easy-to-install product with good technical support services
We use the product for WAF and DLP features. It works as a cloud firewall service as well The product's most valuable features are isolation and integration. We have been using the product for four years. We are using the latest version. We have Symantec Cloud Secure Web Gateway with 200 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Stability-wise, I rate the solution a ten out of ten."
"The solution is interoperable and has centralized management."
"The most significant aspect is the control it offers over internet traffic, like managing computer access to specific sites such as Facebook. I find particular value in its ability to control the depth of internal traffic, enabling actions like blocking specific file extensions on social media or specific IPs. This control by categories is a standout feature for us in Sangfor Internet Access Gateway (IAG)."
"This solution does not require much administration."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
"The product is easy to install and deploy on the cloud."
 

Cons

"Sometimes, obviously, there are bugs."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Its pricing could be better."
"The reporting feature needs improvement."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"After my purchase, I noticed a need for improvements, particularly in the area of identifying the source user of the device, which can sometimes roll back to the base. Additionally, there were challenges with SSL gate traffic, which wasn't functioning as effectively as expected. Even though there have been fixes to these issues, they should be inherent to the product and need further attention. These aspects, especially sub-features, aren't very robust and seem complex. Regarding integration, while Sangfor Internet Access Gateway (IAG) integrates well with their own products, its compatibility with third-party tools like QB is limited. There's room for improvement in making protocols compatible with various third-party products."
"In Sangfor Internet Access Gateway (IAG), its speed is an area of concern where improvements are required."
"The solution's logging system should be improved because its logs are not precise and are a little confusing."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
"WSS runs slowly sometimes, I would like for this to be looked into."
"The product is cost-effective, considering its features, technology, and support services."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The solution’s pricing is cheaper than any other solution."
"I rate the product pricing a five or six out of ten on a scale of one to ten."
"It is one of the reason for choosing it over other available products. However, recently, this year, there have been recurring concerns. I believe we might consider migrating to another solution."
"The price is fixed and affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
University
11%
Construction Company
11%
Computer Software Company
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Sangfor Internet Access Gateway (IAG)?
The solution is interoperable and has centralized management.
What needs improvement with Sangfor Internet Access Gateway (IAG)?
The solution's logging system should be improved because its logs are not precise and are a little confusing.
What do you like most about Symantec Web Security Service?
I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set...
What needs improvement with Symantec Web Security Service?
Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often enc...
 

Also Known As

iBoss Cloud Platform
No data available
Symantec Web Security Service
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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Find out what your peers are saying about Sangfor Internet Access Gateway (IAG) vs. Symantec Cloud Secure Web Gateway and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.