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RSA Adaptive Authentication vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

RSA Adaptive Authentication
Ranking in Authentication Systems
26th
Average Rating
6.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
UserLock
Ranking in Authentication Systems
20th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (25th)
 

Mindshare comparison

As of August 2025, in the Authentication Systems category, the mindshare of RSA Adaptive Authentication is 0.6%, up from 0.6% compared to the previous year. The mindshare of UserLock is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Directorc4e7 - PeerSpot reviewer
We need better ease of use; the product is overly complicated
There are many use cases that we have defined based on our business needs Ingestion of logs and raising alert space on those logs are the most valuable features. The product is basically unusable. We need better ease of use; it's overly complicated. It has taken years to implement. We used RSA…
Bill H. - PeerSpot reviewer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ingestion of logs and raising alert space on those logs are the most valuable features."
"The most valuable feature is the stock tokens. That works the best for us."
"The capability to manage your business policy related to security when required without vendor involvement."
"Our customer are seeing value from the product, as they experience cost reductions. They can stop fraud from their customers, then their customers can have a better experience from their services."
"Risk Engine’s risk score, eFN, GeoIP, and device binding all coming together in the Policy Rules to decide when to escalate to MFA."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
 

Cons

"The product is basically unusable. We need better ease of use; it's overly complicated."
"It has taken years to implement."
"Reporting modules is one of the major areas that can be improved further."
"Better filters when searching for events. The current features for current filters when searching fraud events are not very comprehensive. You can only filter by certain fields in the transaction."
"I would like to see a more adaptive type of solution, something that we could use on our web pages..."
"RSA Adaptive Authentication lacks a mechanism to verify the identity of a new user in the Enrollment event workflow."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"You may need to opt for second best if funding is low and the number of users is huge. However, the pricing is able to be negotiated if your user figures are huge."
"The pricing is $50 per head, yearly."
"Keep the proxy service layer on premises. That consumes SaaS security services on the back-end."
"Customers need to deploy the solution in a very expensive infrastructure. RSA should should think about a less expensive infrastructure for customers because the solution costs around $100,000, and the infrastructure needed to support that solution may be even more expensive than that price."
"You will be hard-pressed to find better pricing."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
42%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Government
15%
University
7%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Overview

 

Sample Customers

ADP, Ameritas, Partners Healthcare
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about RSA Adaptive Authentication vs. UserLock and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.