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Redgate Monitor vs Spiceworks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Redgate Monitor
Ranking in IT Infrastructure Monitoring
47th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Spiceworks
Ranking in IT Infrastructure Monitoring
44th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (15th), IT Asset Management (12th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Redgate Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Spiceworks is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Spiceworks0.7%
Redgate Monitor0.5%
Other98.8%
IT Infrastructure Monitoring
 

Featured Reviews

Micah Richards - PeerSpot reviewer
Senior Software Engineer at Unisys
Centralized monitoring has reduced outages and enables faster diagnosis across all database servers
The best features Redgate Monitor offers include detailed resource monitoring, instant alerts, and easy customization. A user can quickly see how your server is performing and which queries are taking the longest. The instant alerts and customizable options help since it is a multiple-platform database observability for the entire estate. I use this to optimize performance, ensure security, and mitigate potential risks with fast, deep-dive analysis and intelligent alerting. I love Redgate Monitor because it helps manage an entire database estate from a single pane of glass. Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting. It accelerates daily database maintenance by automating time-consuming manual tasks, such as identifying long-running queries or tracking blocked processes, which frees up time to proactively improve the performance and security of servers. I have seen time savings from twenty percent to forty-five percent. It also helps to minimize downtime.
Rohit Samel - PeerSpot reviewer
Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd
Cloud storage with no hardware needed and great comprehensive reports
The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Redgate Monitor has positively impacted my organization by creating database observability to proactively mitigate potential risks with instant problem diagnosis and customizable alerting."
"Overall, I truly love Redgate Monitor and would recommend it to anyone in database administration, but I also recognize that improvements and upgrades, especially concerning its AI features, are essential for ongoing development."
"Redgate Monitor has impacted our organization positively by helping us simplify day-to-day tasks and realize a feeling of security."
"Tracking common issues has been improved."
"The documentation is also very helpful in figuring out the product."
"Spiceworks is a great, free product, and any IT department that doesn't have a solid help-desk/knowledge-base solution would be amiss not to implement it."
"After the software got deployed it all became much faster, easier and more organized."
"Spiceworks is very easy to install and configure generally."
"It’s fantastic because its free to use and easy to set-up in house, but it’s quite sluggish on the administrator end, but considering its free you cannot complain."
"Spiceworks gives you a very good but basic help desk platform that is easy to implement and use."
"Since it's free, and only takes about two hours to setup, it's got a 100% ROI."
 

Cons

"It is a bit expensive for MSPs to use for their day-to-day monitoring."
"Regarding pricing, setup cost, and licensing, I must say I don't favor the subscription model, and the price is somewhat higher."
"For improvement, I think Redgate Monitor's alert customization depth could be enhanced; I would appreciate more granular control over notification rules such as user permissions and alert grouping, as well as attention towards resource usage since Redgate Monitor can be resource-intensive."
"I would like the solution to allow for more direct interaction with computers. I can open tickets and I can see their status, but I can't interact directly with the computers themselves."
"One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me."
"I am a bit emotionally triggered and pissed off because of it because it's wasting my time and it's not what I want."
"The social and collaborative tools, such as integration to LYNC, Yammer, or equivalents."
"For now this suits our needs, although a Linux version would also be a great improvement."
"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."
"I am unable to provide suggestions for improvement at this moment."
"Mac networking needs improving, as everything has to be manually entered in a Mac environment."
 

Pricing and Cost Advice

Information not available
"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."
"The product is free! Get it now."
"The tool is cheap."
"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."
"It's free."
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Comms Service Provider
14%
Manufacturing Company
10%
Construction Company
9%
Construction Company
14%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Redgate Monitor?
Regarding my experience with pricing, setup cost, and licensing, I consider it a fair amount; my peers also feel that it falls within a comfortable range.
What needs improvement with Redgate Monitor?
For improvement, I think Redgate Monitor's alert customization depth could be enhanced; I would appreciate more granular control over notification rules such as user permissions and alert grouping,...
What is your primary use case for Redgate Monitor?
I mainly use Redgate Monitor for day-to-day activity, including tasks like backup, performance tuning, and slow-running queries, and it has been very helpful for me for various purposes such as ale...
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
What is your primary use case for Spiceworks?
If our customers need backup support, we can work with them and provide it. Whatever solution the customer requires, we will ensure it is provided.
What advice do you have for others considering Spiceworks?
It performs its intended functions. We may use it, but perhaps not for ourselves, but for our customers, potentially with Channel Partners. Whenever we are posting any query or reply on a ticket, i...
 

Comparisons

 

Overview

 

Sample Customers

1. Microsoft 2. Amazon 3. Google 4. Facebook 5. Apple 6. IBM 7. Oracle 8. SAP 9. Cisco 10. Intel 11. Adobe 12. Salesforce 13. Netflix 14. Twitter 15. LinkedIn 16. Uber 17. Airbnb 18. Spotify 19. Dropbox 20. Pinterest 21. Snapchat 22. Tesla 23. HP 24. Dell 25. Sony 26. Samsung 27. General Electric 28. Siemens 29. Volkswagen 30. BMW 31. Toyota 32. Coca-Cola
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Redgate Monitor vs. Spiceworks and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.