We performed a comparison between Recruitee and SmartRecruiters based on real PeerSpot user reviews.
Find out what your peers are saying about SmartRecruiters, Zoho, Greenhouse and others in Applicant Tracking and Recruiting Software."In general, the platform is very simple to customize. We have previously used different ERP/funneling platforms, such as Pipedrive. They were all great, but they were very complicated to set up and very confusing. Getting someone completely new to use them was a pretty big headache, but Recruitee is very easy to use. It is very easy to get someone completely new to learn everything and use the project in one day. It provides the ease of onboarding people and the ease of use. It is not trying to be more than it is. It is just about hiring, and it focuses just on the hiring process, communicating with people, and going to multiple hiring stages. Most ERP/hiring solutions have massive integrations and customizations. They try to provide a lot of things in the platform, but Recruitee is there just to recruit. It is very linear. It just does its job well and doesn't try to be what it is not."
"I really like the privacy within Recruitee. I can add multiple hiring managers and manage all different vacancies without them having or being able to see what's going on in other vacancies. It is quite easy to use. I can easily add another colleague. It is straightforward and intuitive. I don't even have to explain to hiring managers how it works for us because they are able to figure it out once they click on it."
"What really impressed me was the ease with which you could alter the funnel. You could add steps to the funnel or just leave steps out. It provided flexibility. You could also assign specific people in the organization per vacancy. It is user-friendly, and it has a very good overview. When you open the screen with all the vacancies, it is very easy to see your overview. You can also assign the tasks that you have to somebody, which is something that not every system has."
"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."
"It has a lot of good features. We post all of our jobs through the system, and they have a marketplace where you can share the job post with the job boards they're working with. It is integrated with all the records about from where the applications are coming. We have all of our candidates gathered there. We can set up our own hiring processes depending on the type of job and then move them through the process there. It is also possible to involve hiring managers and give them access so that they can also track the candidates and have a look at TBE and interact in the system, which is very useful. We also use SmartRecruiters for job approvals before posting the job as well as for offer approvals before sending an offer. We have everything in the system itself, and everything is being tracked, which is very good for us. It is a reliable system, and you can use it for the full cycle of recruitment. You can really adapt it to your processes. When it comes to the configuration, it is easy to configure. Something that is good with SmartRecruiters is that they are always working on improvements. Every quarter, they have different enhancements or product releases, which is something that we appreciate."
"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."
"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."
"I used the free version, which I found valuable."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."
"It is a really user-friendly tool, and its implementation is quite wide. It is very easy to manage users and build your workflows. Overall, it works very well for the customization of the workflows for us. The recruitment team has generally found the whole platform useful. We were looking to kind of expand it by using the CRM functions that it has. However, with COVID and recruitment being on the freeze, we weren't really able to make the most of the tool. They are, however, finding it useful to actually build up their talent pools and client candidates to be able to contact them when we kind of have this freeze off."
"The GDPR system needs some improvement. They say that you automatically have approval when you just add a CV. I might not have even asked for it. I would like to have a better GDPR system that asks or sends a request for saving data. It is not completely customizable. Sometimes, I can't do the things that I want to do. I would like to edit our career website, but I can only change the main page of our career website. I can't change the layout or pictures within our vacancies. They have it all automized to disable. We do everything that we can to make it as good as we can for Google for jobs, but I miss some of the checkpoints for Google for jobs, and I can't edit them myself."
"One of the minor problems was that when we sent mass emails to every applicant at one stage, some people didn't receive the email. It would go into some kind of a spam box or something. It took us quite a while to figure this out. Of course, this is a general problem with emails, but some other platforms have better ways to find this, warn, or give you best practices. With Recruitee, it took us quite a while to figure out that the problem is happening and how to deal with it. That was one of the minor issues. Another issue was related to communication. They have a support team, but it takes quite a while to hear back on some of the issues. They don't work on weekends. It was a little unusual for a SaaS product."
"We found the evaluation of interviews offered in Recruitee too complicated, so we didn't use that. They offer a way to rate and evaluate interviews, but it was a little bit more complicated, so we didn't use that. It was also a little bit harder to find where this feature was located. What surprised me was that if you have one vacancy and you want to announce it, for example, in the Netherlands in Dutch and also in English, that wasn't possible. In such a case, you need to open two vacancies, but then, of course, your reporting is off. It would be really beneficial if they can offer the possibility of posting one position in multiple languages. In this particular organization, it was not really that much of an issue because it was a local organization. I understood from the person responsible for connecting Recruitee to career sites that there were some things that you struggled with, especially with regards to banners, pictures, photos, and things like that. I did not do it myself. On the backend, I personally didn't really have any issues. It could maybe have integration with Outlook so that you can plan interviews straight from the system, and they also show up in the Outlook calendars of the managers."
"The filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager."
"SmartRecruiters' on-click application process could be better."
"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."
"We ran into some serious issues related to language barriers."
"The solution's reporting feature could be improved because it is not very strong."
"The solution needs to work on a single sign-on."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"One of the areas that we would like them to improve is the self-scheduling feature. They have a self-scheduling feature that can be made a little bit more automated when it comes to scheduling. We are trying to use it, but it doesn't feel very user-friendly. This is something that could be improved. They have launched WhatsApp connections in the system, where instead of sending emails, you can WhatsApp candidates directly from the system, but currently, it mainly works in a few countries. Spain, where I'm based, is not one of them. If we use the system, the phone number for the candidates would be from the UK, and we don't think that would be the best. This feature is good for some countries, but not for all at the moment. It was first launched in the USA and then in a couple of countries in Europe. It is not yet launched fully in Europe. Reporting is always something that can be improved. Even though it is working well for us, its reporting can be better. Currently, it is a little bit complicated when it comes to reporting. It has a few pre-made reports that are easy to access, but if you want more details, you need to build your own reports. In order to do that, it is a bit tricky to learn and understand how it works. Even though you have help agents and support for help, it takes some time to learn, but it is not impossible. We have very recently made some integrations with Tableau. We are building dashboards in Tableau where we can get daily updated reports, and they are definitely helpful. That's something we would recommend. SmartRecruiters has recently implemented an inbox. You can have an inbox where you can see all your conversations, but currently, it is not filtering between the recruiters, so you see everyone's emails in there. They have already announced that they are working on the filtering feature for a specific inbox to make it more personalized per recruiter. This way the recruiters can have an overview of their own work."
Earn 20 points
Recruitee is ranked 12th in Applicant Tracking and Recruiting Software while SmartRecruiters is ranked 1st in Applicant Tracking and Recruiting Software with 15 reviews. Recruitee is rated 8.0, while SmartRecruiters is rated 8.2. The top reviewer of Recruitee writes "A user-friendly solution that provides a good overview and the flexibility to alter the funnel and assign tasks". On the other hand, the top reviewer of SmartRecruiters writes "Efficiently automates tasks but lacks certain features in terms of usability". Recruitee is most compared with Teamtailor and Personio, whereas SmartRecruiters is most compared with Workday, SAP SuccessFactors, Oracle HCM Cloud, Greenhouse and Zoho Recruit.
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