Ramco HCM vs SmartRecruiters comparison

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Ramco HCM

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Executive Summary

We performed a comparison between Ramco HCM and SmartRecruiters based on real PeerSpot user reviews.

Find out in this report how the two Applicant Tracking and Recruiting Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Ramco HCM vs. SmartRecruiters Report (Updated: September 2025).

Ramco HCM vs. SmartRecruiters

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Helped 869,202 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ramco HCM

Ranking in Applicant Tracking and Recruiting Software

15th

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Benefits Administration (25th), Talent Management (25th), Cloud HCM (24th)

SmartRecruiters

Ranking in Applicant Tracking and Recruiting Software

1st

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Talent Acquisition (7th)

Mindshare comparison

As of October 2025, in the Applicant Tracking and Recruiting Software category, the mindshare of Ramco HCM is 1.9%, down from 2.5% compared to the previous year. The mindshare of SmartRecruiters is 5.2%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Applicant Tracking and Recruiting Software Market Share Distribution
Product	Market Share (%)
SmartRecruiters	5.2%
Ramco HCM	1.9%
Other	92.9%

Applicant Tracking and Recruiting Software

Featured Reviews

Sudarsan Santhosh Kumar S.

Senior Application Development Specialist at Accenture

It's so easy to use that a customer can easily understand the process with zero knowledge of the system

Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.

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SUMANTA GHOSH

Regional Recruitment Lead at IQ-EQ

A user-friendly tool that functions without any glitches

With SmartRecruiters, compatibility with other HRIS systems is an area with certain shortcomings that require improvement. SmartRecruiters is a tool that we use as an ATS platform in our company, but we manage the employee lifecycle with the help of SAP, and I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."

"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."

"The performance management system is really good."

"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."

"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."

"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."

"In general, the solution is very flexible and can be configured in multiple ways."

"Payroll processing is very easy. SQL rules can be attached to any pay elements."

"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."

"The features that were most important for us to have were that it is user friendly and functional, which is definitely the case with SmartRecruiters. Our organization is located in developing countries where the bandwidth and internet stability are not the strongest and SmartRecruiters accommodates this challenge. It was a very big plus that we are able to use the system even in these locations."

"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."

"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."

"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."

"The candidate experience was better because the whole process was there."

"What I really like about it is that it feels minimal, but is also dynamic. There aren't a lot of ways to get lost, which is good."

"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."

More SmartRecruiters pros

Cons

"The entire UI/UX of the solution can be improved drastically."

"The talent management and performance appraisal modules could use some improvement."

"The mobile app for this solution could be improved as it lacks many features."

"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."

"The mobile app and web page user experience could be more user friendly."

"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."

"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."

"The product itself sometimes feels inconsistent because it comes with bugs."

"SmartRecruiters' on-click application process could be better."

"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."

"We ran into some serious issues related to language barriers."

"We require greater flexibility for customization with our employer branding. Currently, it is very much driven by the SmartRecruiters design. We are using a SaaS solution, so we are powered by what is in the core product itself. A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box. You use whatever is offered to you in a box as much as you can, and that might be a problem sometimes because customizations are not achievable. They should definitely improve and provide more flexibility for customizations. For a large organization like ours, they can provide more flexibility on the authorization side of things. They could create a much more flexible way of access and separate the IT or help desk access when they need to go into the system and do some fixes. Currently, it is set up in a way that that you have access for everything or nothing, which is not useful in terms of the separation of duty that we have. There are also other things like matrix, where we can have a better and deeper kind of analysis."

"The solution needs to work on a single sign-on."

"Some features are not as straightforward or user friendly to implement."

"The solution's reporting feature could be improved because it is not very strong."

"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."

More SmartRecruiters cons

Pricing and Cost Advice

"This solution is priced in the middle compared to other solutions on the market."

"Their customized solution is pretty expensive but much cheaper than its competitors."

"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."

"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."

"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."

"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."

"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."

"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."

"SmartRecruiters is an expensive solution."

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Top Industries

By visitors reading reviews

Comms Service Provider

12%

University

10%

Educational Organization

10%

Computer Software Company

10%

Comms Service Provider

13%

Healthcare Company

12%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Ramco HCM?

The solution is very expensive.

What needs improvement with Ramco HCM?

Ramco is a complex system that does not come with GPS tracking functionality. Customization of Ramco is a big problem and can be costly. When you open Ramco, you should see a dashboard that gives y...

What is your primary use case for Ramco HCM?

We use Ramco for finance and CRM, but it's not fully utilized for HRMS. We're currently updating our HRMS processes, and I'm exploring how to use Ramco for employee self-service, performance manage...

What do you like most about SmartRecruiters?

The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool.

What is your experience regarding pricing and costs for SmartRecruiters?

SmartRecruiters is an expensive solution.

What needs improvement with SmartRecruiters?

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Workday vs SmartRecruiters

Compared 31% of the time

SAP SuccessFactors vs SmartRecruiters

Compared 25% of the time

HiredScore vs SmartRecruiters

Compared 11% of the time

Oracle HCM Cloud vs SmartRecruiters

Compared 9% of the time

Greenhouse vs SmartRecruiters

Compared 9% of the time

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Product Reports

Ramco HCM

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Overview

Ramco HR & Global Payroll is a complete and refreshingly simple cloud HR software covering HR needs from hire to retire. It offers Core HR, Time and Attendance, Global Payroll (across 45+ countries), Talent Management, Recruitment, Planning & Analytics. Ramco HCM empowers through innovative tech like bots, Zero UI, mobility, in-memory payroll, enabling Digital HR.

Ramco HCM’s unique offerings encompasses but not limited to

Unified HR platform with Global Payroll

• Use of Chat-bots

• Rapid Deployment capabilities

• EmpSense - an app to capture employee mood in real-time

• Talent Tagging - helps managers tag skill-sets to employees for identifying right employee for a project

• SMS based Employee Self Service ESS - allows users to apply leave, raise queries,via a text message

Trusted over 400+ multinationals across 35+ countries, Ramco HCM has been globally recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice.

Click here for more information or write to us at contact@ramco.com.

Ramco

SmartRecruiters social recruiting platform combines awesome free recruiting software with the best on-demand services to make hiring social, collaborative, and enjoyable. Social and mobile recruiting enablement platform that supports 1-click application submissions.

Sample Customers

Lifestyle, Bata, Dabur

Atlassian, Aol, IBM, Napa, Skechers

Ramco HCM vs. SmartRecruiters