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Qualys CyberSecurity Asset Management vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Qualys CyberSecurity Asset Management enhances efficiency, cuts costs, reduces incidents, boosts growth, and saves labor costs through automation.
Sentiment score
7.1
Quest KACE streamlines operations, saving time and resources, offering quick ROI and enhancing productivity through efficient patch management and automation.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
 

Customer Service

Sentiment score
7.9
Qualys CyberSecurity Asset Management support is highly rated for its expertise, promptness, and effective issue resolution, enhancing user satisfaction.
Sentiment score
7.8
Quest KACE support is praised for responsiveness, knowledgeable staff, and effective problem-solving, with minor ticket resolution time issues.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
The customer service is very good, providing quick customer support in Spanish.
 

Scalability Issues

Sentiment score
8.7
Qualys CyberSecurity Asset Management is praised for seamless scalability, efficiently managing global environments and integrating new features effortlessly.
Sentiment score
7.2
Quest KACE scales efficiently, managing up to 10,000 endpoints, and adapts to expansions with simple resource additions and licensing.
We have about 300,000 assets installed with agents worldwide.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Qualys CSAM is highly scalable.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
 

Stability Issues

Sentiment score
8.2
Qualys CyberSecurity Asset Management offers reliable performance, minor syncing delays post-updates, and consistently seamless reports and scans.
Sentiment score
7.9
Quest KACE SMA is reliable with minimal downtime, regular updates improve functionality, but frequent updates may need attention.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
 

Room For Improvement

Qualys CyberSecurity Asset Management should enhance integrations, reduce costs, and improve customization, UI, asset tagging, and learning resources.
Quest KACE struggles with scalability, automation, usability, imaging, customization, and support, while needing improved licensing, reporting, and integration.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
 

Setup Cost

Qualys CyberSecurity Asset Management offers excellent value for large enterprises with transparent, flexible pricing despite some cost concerns.
Quest KACE SMA offers competitive pricing with per-device licensing, valued for comprehensive features and ROI for large organizations.
A cost-effective solution.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
 

Valuable Features

Qualys CyberSecurity Asset Management excels in real-time visibility, asset discovery, third-party integration, and efficient cybersecurity operations with dynamic tools.
Quest KACE Systems Management Appliance streamlines asset management, deployment, and IT tracking, enhancing productivity with automation and integration tools.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
 

Categories and Ranking

Qualys CyberSecurity Asset ...
Ranking in Patch Management
7th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (10th), Cyber Asset Attack Surface Management (CAASM) (2nd), Attack Surface Management (ASM) (4th), Software Supply Chain Security (5th)
Quest KACE Systems Manageme...
Ranking in Patch Management
10th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Client Desktop Management (6th), Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (15th)
 

Mindshare comparison

As of May 2025, in the Patch Management category, the mindshare of Qualys CyberSecurity Asset Management is 0.8%, up from 0.1% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 5.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Revathi VeeraRaghavan - PeerSpot reviewer
Provides comprehensive visibility and covers the complete attack surface
For some of the software, there was no life cycle or general information. We wanted them to give details in the database as and when the software comes. I raised a ticket for that, and after that, they updated the details for more than one million software. They should address the false positives generated in EASM. It is fetching assets that have Infosys as the keyword. They should fix that. When we click on the web application, it only shows potential web assets. The application details are not there. Overall, CSAM has matured a lot. These are the few enhancements that need to be done.
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
13%
Government
9%
Retailer
6%
Computer Software Company
11%
Government
10%
University
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management?
The pricing is reasonable relative to the features provided, as it collects all module data and operates as a main, centralized inventory, making it a cost-effective solution.
What needs improvement with Qualys CyberSecurity Asset Management?
The deployment is somewhat complicated and could be made more user-friendly for most users. It is currently not user-friendly for all users. It is good but can be improved. It is a new product, and...
What is your primary use case for Qualys CyberSecurity Asset Management?
We use it to identify all our assets, including those on our premises, cloud, and remote environments. It continuously monitors our assets, collects details like installed software, configurations,...
What do you like most about Quest KACE Systems Management?
My company had bought some new machines. We used the tool to do some basic settings to ship every machine the same way and undertake the Windows deployment. We did the scripted installation. The to...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
What needs improvement with Quest KACE Systems Management?
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.
 

Also Known As

No data available
Dell KACE Systems Management
 

Overview

 

Sample Customers

Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Qualys CyberSecurity Asset Management vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.