Quest KACE SMA and Qualys CyberSecurity Asset Management both compete in the IT management and cybersecurity domain. Qualys CSAM seems to have an upper hand with a stronger focus on cybersecurity and comprehensive visibility.
Features: Quest KACE SMA is valued for its strong integration with tools like Bomgar, effective asset management, and efficient software deployment across multiple locations. Qualys CyberSecurity Asset Management provides detailed asset visibility, streamlined risk assessment, and compliance features, along with identifying vulnerabilities and offering comprehensive cybersecurity solutions.
Room for Improvement: Quest KACE SMA users face challenges with scalability, complex patch management, and ease of use for non-technical tasks, suggesting enhancements in interface usability and automation. Qualys CSAM users highlight the need for better integration, more intuitive user interface, and dynamic tagging improvements, along with more customizable reports and enhanced asset discovery and scanning support.
Ease of Deployment and Customer Service: Quest KACE SMA primarily supports on-premises deployments and has a solid customer support reputation, with some variability dependent on support representatives. Qualys CSAM offers flexible deployment across public and hybrid clouds, appealing to organizations needing scalability, and its customer service is well-recognized for responsiveness and technical expertise.
Pricing and ROI: Quest KACE SMA is known for competitive pricing and excellent return on investment, especially for large environments requiring comprehensive endpoint management, yielding significant labor and operational efficiencies. Though considered expensive due to additional licensing with VMDR, Qualys CSAM is seen as cost-effective for its extensive features and cybersecurity benefits, offering substantial return on investment in terms of operational efficiency and security management.
Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.
By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.
It has reduced the number of development and scripting hours along with maintenance hours.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
The support team was knowledgeable and offered a variety of quick resolution options.
Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.
I would rate their customer support a ten out of ten.
The customer service is very good, providing quick customer support in Spanish.
We have about 300,000 assets installed with agents worldwide.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
Qualys CSAM is highly scalable.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
I would rate the stability of Qualys CSAM a ten out of ten.
They are constantly adding capabilities.
This platform demonstrates excellent stability with consistent 100 percent uptime and no glitches observed.
Qualys is currently not able to identify assets lacking DNS information.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
We would prefer more options, such as 'approved only for pilot' or 'approved for this line of business,' allowing for better granularity in categorizing software.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
A cost-effective solution.
A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.
The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
Qualys CyberSecurity Asset Management provides advanced real-time asset visibility, dynamic tagging, and External Attack Surface Management. It streamlines asset discovery and management using cloud agents and IP-based scanning, enhancing risk management and software lifecycle tracking.
Qualys CyberSecurity Asset Management offers a comprehensive solution for managing asset inventories and tracking software lifecycle states. It facilitates network visibility and supports zero-day vulnerability solutions, enhancing security posture through efficient monitoring. Users benefit from its cloud-based interface, which provides in-depth asset configurations and insights. Key features include automated vulnerability scanning and unauthorized software management, reducing manual efforts. The platform also emphasizes the importance of timely remediation and ongoing risk mitigation across multiple environments. Despite its strengths, users note the need for enhanced integration with additional CMDBs beyond ServiceNow, as well as cost efficiency improvements. Requests also include better report customization, more scan control, and a simplified UI.
What are the key features of Qualys CyberSecurity Asset Management?In industries like finance, healthcare, and manufacturing, Qualys CyberSecurity Asset Management enhances asset control by offering visibility into hardware and software configurations. It aids in maintaining security compliance and identifying unauthorized software, crucial for sectors with strict regulatory requirements.
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
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