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Proofpoint Email Protection vs ZeroFOX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Digital Risk Protection
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Email Security (3rd), Security Awareness Training (2nd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
ZeroFOX
Ranking in Digital Risk Protection
2nd
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (TIP) (9th)
 

Mindshare comparison

As of October 2025, in the Digital Risk Protection category, the mindshare of Proofpoint Email Protection is 1.3%, down from 1.6% compared to the previous year. The mindshare of ZeroFOX is 17.0%, down from 17.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Market Share Distribution
ProductMarket Share (%)
ZeroFOX17.0%
Proofpoint Email Protection1.3%
Other81.7%
Digital Risk Protection
 

Featured Reviews

AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
AS
Efficiently identify and address online threats with timely alerts and thorough takedown capabilities
The most valuable features are its threat intel platform, which provides the latest trends and indicators of compromise (IOCs) that I can act on. I quickly obtain data, such as leaked email IDs and passwords, from the ZeroFOX portal or the threat intel portal when required. The platform's GUI-based features stand out and provide thorough takedown capabilities for domains, social media accounts, and phishing numbers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has very strong detection for most of the phishing and malicious emails received from the outside."
"The stability is very good."
"The solution is very user-friendly."
"The archive feature is valuable."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"As a cloud-based product, it can scale well."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"ZeroFOX has no language limitations. It can detect many languages."
"The best thing about the tool is that its backend team is pretty good and has a strong engineering team."
"I rate ZeroFOX a ten overall."
 

Cons

"Proofpoint has a lot of false alarms."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general."
"The high cost of the product is an area of concern where improvements are required."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"ZeroFOX is not configured to grab the information automatically, including the news."
"Social media takedowns are a major issue. The takedowns should not take more than two to three hours."
"ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single incident."
 

Pricing and Cost Advice

"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Financial Services Firm
19%
Computer Software Company
11%
Manufacturing Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise17
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.
What do you like most about ZeroFOX?
The best thing about the tool is that its backend team is pretty good and has a strong engineering team.
What is your experience regarding pricing and costs for ZeroFOX?
Based on my observations, ZeroFOX is moderately priced. It's neither highly expensive nor very cheap. The pricing depends on the licensed services, such as takedowns or dark data services, chosen.
What needs improvement with ZeroFOX?
ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single ...
 

Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
LookingGlass Manage Intelligence, VigilanteATI
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Royal Farms, Hootsuite, BAE Systems, True Citrus
Find out what your peers are saying about Proofpoint Email Protection vs. ZeroFOX and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.