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Prometheus-AI Platform vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Prometheus is a free, efficient monitoring tool that saves time and money compared to AWS services, offering significant returns.
Sentiment score
6.0
SAP S/4HANA provides strong long-term ROI by streamlining operations and reducing costs, particularly benefiting larger companies.
Using open-source Prometheus saves me money compared to AWS native services.
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
If we can maximize that, we can get the full price benefit of the solution.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
 

Customer Service

Sentiment score
4.0
Prometheus-AI Platform support relies on documentation and an active open source community, utilizing forums and internal company resources.
Sentiment score
6.5
SAP S/4HANA support receives mixed reviews, with satisfaction influenced by service contracts and partner involvement, highlighting response variability.
Prometheus does not offer traditional technical support.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
 

Scalability Issues

Sentiment score
6.9
Prometheus-AI Platform excels in scalability, widely used across industries with streamlined maintenance and seamless integration enhancing enterprise performance.
Sentiment score
7.9
SAP S/4HANA is scalable for medium to large enterprises, offering cloud flexibility but potentially overwhelming for smaller companies.
Prometheus is scalable, with a rating of ten out of ten.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
 

Stability Issues

Sentiment score
8.9
Prometheus-AI Platform is praised for stability and versatility in deployment, despite occasional minor performance issues from external factors.
Sentiment score
7.7
SAP S/4HANA is generally stable with high ratings, dependent on implementation, infrastructure, skilled teams, and hardware setup.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
 

Room For Improvement

Prometheus-AI requires improvements in query language, user interface, scalability, integration, error handling, affordability, and ease of use.
SAP S/4HANA needs interface improvements, simplified customization, better integration, and enhanced usability to address cost, complexity, and migration challenges.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
 

Setup Cost

Prometheus-AI Platform offers an affordable open-source monitoring solution, with options for managed services at extra costs.
SAP S/4HANA is costly for SMBs, with variable licensing and setup fees, often requiring negotiation, plus annual maintenance costs.
Prometheus is cost-effective for me as it is free.
It's higher compared to similar peer solutions.
Most users or IT professionals typically criticize the high price of SAP license costs.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
 

Valuable Features

Prometheus-AI Platform provides scalable, customizable monitoring with extensive integrations, fast storage, and reliable dashboards, supported by a strong community.
SAP S/4HANA offers a user-friendly interface, real-time analytics, seamless integration, and industry-specific functionalities, improving efficiency and scalability.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
 

Categories and Ranking

Prometheus-AI Platform
Ranking in ERP
11th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (2nd), Enterprise Asset Management (EAM) (2nd)
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
124
Ranking in other categories
No ranking in other categories
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
13%
Manufacturing Company
6%
Government
6%
Manufacturing Company
13%
Computer Software Company
12%
Outsourcing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise12
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise26
Large Enterprise53
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future. Currently, this analytics is still drive...
What is your primary use case for SAP S4HANA?
My use case for SAP S/4HANA is mainly for our maintenance module or resource planning ERP. We want to use the capability of the new system to look at some of the new dashboarding and analytics that...
 

Also Known As

Utopia Data Quality
SAP S4HANA
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Prometheus-AI Platform vs. SAP S/4HANA and other solutions. Updated: October 2025.
869,566 professionals have used our research since 2012.