We performed a comparison between Prisma Access by Palo Alto Networks and Pulse Connect Secure based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The most valuable features of Pulse Connect Secure are multi-factor authentications, and VPNs and SSL VPNs we are using."
"It's a very convenient and user-friendly application."
"It is customer-friendly. It is quite easy for our users to connect. There is also the flexibility of the features."
"The most valuable features of the solution are reliability and uptime."
"The most valuable feature of Pulse Connect Secure is its ease of use."
"The best feature of Pulse Connect Secure is the good security it provides. It gives a secure connection to your network."
"The flexibility in their management is great."
"What I like the most about Pulse Connect Secure is that it's user-friendly. It's easy to use. You just need to connect, and that's it."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"There can be some latency issues with the solution that should be improved."
"Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"The BGP filtering options on Prisma Access should be improved."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"Pulse Connect Secure could improve the reporting, it is lacking in detail and should take the report automatically."
"The stability could be better. There are sometimes bugs in the system."
"Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement."
"We want to switch to another solution because there are some challenges with the support from Pulse. The quality of documentation is also not good. It is sometimes very hard to find documentation that provides a solution and describes how all this works."
"Pulse Connect Secure could improve by having better integration with NAC solutions, such as Cisco ClearPass integration with Pulse Connect Secure. Additionally, they need better integration with Microsoft Azure AD and Azure Authenticator."
"At the moment, Pulse Connect Secure is a pretty good solution, and I don't see any issues with it. Currently, I'm not aware of a new or additional feature that's needed in Pulse Connect Secure, but it would be good if the team could look at how the speed of connection could be increased. Though it's quite seamless and I didn't face any problem with the speed, it would be better to improve the speed and keep going forward, especially as the industry's changing and people would love connections to be a lot faster."
"The solution can be improved by addressing the failure to connect on public 2-step networks."
"I don't have any downsides to report about the product at this time."
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Prisma Access by Palo Alto Networks is ranked 2nd in Enterprise Infrastructure VPN with 22 reviews while Pulse Connect Secure is ranked 8th in Enterprise Infrastructure VPN with 9 reviews. Prisma Access by Palo Alto Networks is rated 8.4, while Pulse Connect Secure is rated 7.8. The top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". On the other hand, the top reviewer of Pulse Connect Secure writes "Easy to set up with flexible management and good network resources". Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Zscaler SASE, Cisco Umbrella, Prisma SD-WAN and Netskope CASB, whereas Pulse Connect Secure is most compared with OpenVPN Access Server, Fortinet FortiClient, Microsoft Azure VPN Gateway, Cisco AnyConnect Secure Mobility Client and Cisco IOS SSL VPN. See our Prisma Access by Palo Alto Networks vs. Pulse Connect Secure report.
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