Prisma Access by Palo Alto Networks vs Pulse Connect Secure comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Prisma Access by Palo Alto Networks and Pulse Connect Secure based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Prisma Access by Palo Alto Networks vs. Pulse Connect Secure Report (Updated: November 2022).
656,474 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI.""Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access.""The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office.""A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production.""The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand.""It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443.""The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection.""We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."

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"The most valuable features of Pulse Connect Secure are multi-factor authentications, and VPNs and SSL VPNs we are using.""It's a very convenient and user-friendly application.""It is customer-friendly. It is quite easy for our users to connect. There is also the flexibility of the features.""The most valuable features of the solution are reliability and uptime.""The most valuable feature of Pulse Connect Secure is its ease of use.""The best feature of Pulse Connect Secure is the good security it provides. It gives a secure connection to your network.""The flexibility in their management is great.""What I like the most about Pulse Connect Secure is that it's user-friendly. It's easy to use. You just need to connect, and that's it."

More Pulse Connect Secure Pros →

Cons
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side.""There can be some latency issues with the solution that should be improved.""Prisma's integration between operational technology and IT should be more seamless. Right now, it requires additional setup and maintenance.""We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this.""The BGP filtering options on Prisma Access should be improved.""It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done.""The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users.""It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."

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"Pulse Connect Secure could improve the reporting, it is lacking in detail and should take the report automatically.""The stability could be better. There are sometimes bugs in the system.""Connection-wise, Pulse Connect Secure could be faster, and this is its area for improvement.""We want to switch to another solution because there are some challenges with the support from Pulse. The quality of documentation is also not good. It is sometimes very hard to find documentation that provides a solution and describes how all this works.""Pulse Connect Secure could improve by having better integration with NAC solutions, such as Cisco ClearPass integration with Pulse Connect Secure. Additionally, they need better integration with Microsoft Azure AD and Azure Authenticator.""At the moment, Pulse Connect Secure is a pretty good solution, and I don't see any issues with it. Currently, I'm not aware of a new or additional feature that's needed in Pulse Connect Secure, but it would be good if the team could look at how the speed of connection could be increased. Though it's quite seamless and I didn't face any problem with the speed, it would be better to improve the speed and keep going forward, especially as the industry's changing and people would love connections to be a lot faster.""The solution can be improved by addressing the failure to connect on public 2-step networks.""I don't have any downsides to report about the product at this time."

More Pulse Connect Secure Cons →

Pricing and Cost Advice
  • "Prisma Access is a little bit expensive."
  • "The solution requires a license and the technical support has extra costs. The licensing model could improve."
  • "The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
  • "It's pricey, it's not cheap. But you get what you pay for."
  • "The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
  • "Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
  • "The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
  • "It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
  • More Prisma Access by Palo Alto Networks Pricing and Cost Advice →

  • "The price of Pulse Connect Secure is expensive."
  • "A license is required for you to use Pulse Connect Secure, but I'm not aware of how much it costs."
  • More Pulse Connect Secure Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a… more »
    Top Answer:The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are… more »
    Top Answer:The pricing is very friendly and that's the reason why we renewed this solution. It was really just based on pricing, and the licensing is also pretty understandable. It's not confusing to figure out… more »
    Top Answer:The most valuable feature of Pulse Connect Secure is its ease of use.
    Top Answer:About the pricing for Pulse Connect Secure, I have no information on that because I don't pay for it as an employee, but there should be an agreement at the company level.
    Top Answer:Pulse Connect Secure could improve by having better integration with NAC solutions, such as Cisco ClearPass integration with Pulse Connect Secure. Additionally, they need better integration with… more »
    Ranking
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    Average Words per Review
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    Rating
    8.4
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    5,479
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    9
    Average Words per Review
    417
    Rating
    7.9
    Comparisons
    Also Known As
    Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager
    Learn More
    Overview

    Prisma Access by Palo Alto Networks provides consistent security for all users and applications across your remote networks. Prisma Access grants users safe access to the cloud and data center applications and the internet as well. In addition, the solution combines all of your security and networking capabilities into a single cloud-delivered platform, enabling flexible hybrid workforces.

    Prisma Access can be managed two ways:

    1. Cloud Managed
    2. Panorama Managed

    Prisma Access delivers both networking and security services, including:

    • SD-WAN
    • VPN
    • Zero Trust network access (ZTNA)
    • Quality of service (QoS)
    • Clean Pipe
    • Firewall as a service (FWaaS)
    • DNS Security
    • Threat Prevention
    • Cloud secure web gateway (SWG)
    • Data loss prevention (DLP)
    • Cloud access security broker (CASB)

    Prisma Access by Palo Alto Networks Features

    Prisma Access by Palo Alto Networks has many valuable key features including: App-ID, User-ID, Device-ID, SSL Decryption, Dynamic User Group (DUG) Monitoring, AI/ML-Based Detection, IoT Security, Reporting, URL Filtering, Enterprise Data Loss Prevention (DLP), Digital Experience Monitoring (DEM)*, Logging, Policy Automation, Intrusion Prevention System (IPS), and many more.

    Prisma Access by Palo Alto Networks Benefits

    Some of the benefits of using Prisma Access by Palo Alto Networks include:

    • Security: Prisma Access gives you consistent security to protect against cyberattacks, with enforcement of policy at every location. By implementing Prisma Access, you also gain protection that works to prevent known and unknown malware, exploits, credential theft, command and control, and many other attack vectors across all ports and protocols.

    • Global connectivity: Prisma Access provides global coverage through use of its connectivity layer.

    • Scalability: With Prisma Access, scaling is automatically managed and is scalable, flexible, and agile.

    • Instant deployment: Deployment is fast, eliminating wasted time that may otherwise be associated with setting up a solution, operating it, or shipping hardware in order to get started.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Microsoft Azure Synapse Analytics

    users who are currently using the solution.

    PeerSpot user Partha D., Global Network Tech Lead at a computer software company, speaks about his experience using the product, saying, "It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."

    Tejas J., a Sr. Cloud Security Architect at a computer software company, mentions that "it is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers.

    Another PeerSpot reviewer, Max I., Associate Director at Cognizant, comments that "Security is absolutely spot-on, really top-notch. It's the result of all the components that come together, such as the HIP [Host Information Profile] and components like Forcepoint, providing end-user content inspection, and antivirus. It incorporates DLP features and that's fantastic because Prisma Access makes sure that all of the essential prerequisites are in place before a user can log in or can be tunneled into."

    The Pulse Connect Secure enables you to give employees, partners, and customers secure and controlled access to your corporate data and applications including file servers, Web servers, native messaging and e-mail clients, hosted servers, and more from outside your trusted network using just a Web browser.
    Offer
    Learn more about Prisma Access by Palo Alto Networks
    Learn more about Pulse Connect Secure
    Sample Customers
    Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
    Axcient, Baloise Group, Cygate, Catholic University of America, Datec Inc, Revlon, Santa Monica Networks, 7-Eleven
    Top Industries
    REVIEWERS
    Computer Software Company38%
    Financial Services Firm13%
    Political Organization6%
    Real Estate/Law Firm6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm9%
    Comms Service Provider9%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm43%
    Computer Software Company29%
    Comms Service Provider14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider15%
    Government11%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business23%
    Midsize Enterprise29%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business7%
    Midsize Enterprise20%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    Buyer's Guide
    Prisma Access by Palo Alto Networks vs. Pulse Connect Secure
    November 2022
    Find out what your peers are saying about Prisma Access by Palo Alto Networks vs. Pulse Connect Secure and other solutions. Updated: November 2022.
    656,474 professionals have used our research since 2012.

    Prisma Access by Palo Alto Networks is ranked 2nd in Enterprise Infrastructure VPN with 22 reviews while Pulse Connect Secure is ranked 8th in Enterprise Infrastructure VPN with 9 reviews. Prisma Access by Palo Alto Networks is rated 8.4, while Pulse Connect Secure is rated 7.8. The top reviewer of Prisma Access by Palo Alto Networks writes "Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work". On the other hand, the top reviewer of Pulse Connect Secure writes "Easy to set up with flexible management and good network resources". Prisma Access by Palo Alto Networks is most compared with Zscaler Private Access, Zscaler SASE, Cisco Umbrella, Prisma SD-WAN and Netskope CASB, whereas Pulse Connect Secure is most compared with OpenVPN Access Server, Fortinet FortiClient, Microsoft Azure VPN Gateway, Cisco AnyConnect Secure Mobility Client and Cisco IOS SSL VPN. See our Prisma Access by Palo Alto Networks vs. Pulse Connect Secure report.

    See our list of best Enterprise Infrastructure VPN vendors.

    We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.