We performed a comparison between Planview AdaptiveWork and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that has improved our project planning the most is the ability to create custom workflows, which allows us to automate manual tasks that project managers need to perform. The collaboration feature enhances our team's productivity by allowing individuals to see the impact of their decisions on projects owned and managed by other teams."
"I like the project management solution. It's really nice."
"Clarizen's strength is reporting. Aside from reporting, I also like the ability to create customized workflow and custom actions. The workflow rules are handy. For example, you can create custom fields and dependent picklists."
"Clarizen Slide Publisher has helped increase transparency and communication with project stakeholders for us."
"The resource manager is useful."
"The PPM module is an excellent service."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The interface is extremely user-friendly."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"One specific area for improvement could be implementing a development environment to test workflows with live production data."
"If I start customizing too many things, Clarizen tends to get really slow in our environment and especially if I'm tunneled in an environment, like if I'm connected to my VPN."
"It could be more user-friendly. I think it is too overwhelming, initially, in terms of possibilities and so on."
"I felt like the slide publisher isn't that user-friendly. I think it wasn't that easy to use or to figure out because of formatting constraints, or maybe we need to get better at understanding some of its limitations."
"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."
"The solution needs a few things in terms of resource management."
"The user interface could be more modern."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The configurations are fine, but the user interface could be improved."
"Dashboard interface is limited functionally and not very user friendly"
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Planview AdaptiveWork is ranked 21st in Project Management Software with 8 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Planview AdaptiveWork is rated 7.8, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Planview AdaptiveWork writes "Has resources management and timesheets but could be more flexible". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Planview AdaptiveWork is most compared with Planview PPM Pro, Broadcom Clarity , Planview Portfolios, Jira and Smartsheet, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our Planview AdaptiveWork vs. ServiceNow Strategic Portfolio Management report.
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