No more typing reviews! Try our Samantha, our new voice AI agent.

Planview AdaptiveWork vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Planview AdaptiveWork
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
8
Ranking in other categories
Project Management Software (21st)
ServiceNow Strategic Portfo...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Project Portfolio Management (6th), Enterprise Agile Planning Tools (3rd)
 

Featured Reviews

VishalSingh11 - PeerSpot reviewer
Director BPM at a marketing services firm with 1,001-5,000 employees
Has resources management and timesheets but could be more flexible
Compared to Broadcom Clarity, there was some flexibility with blueprints, etc. You can create a blueprint for different business groups or different customers. Planview AdaptiveWork doesn't have something like that. If they can build up something like a view price. It's still a traditional way where you have to create different instances for different customers. The PPM solution uses queries if I'm rolling out for different divisions. In that case, I have to create different instances for each region because each division may have a different look and feel. But if I have a blueprint, then it's very convenient. I can create multiple interfaces for different processes. Broadcom Clarity has some access control on those viewpoints.
reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Clarizen Slide Publisher has helped increase transparency and communication with project stakeholders for us."
"The feature that has improved our project planning the most is the ability to create custom workflows, which allows us to automate manual tasks that project managers need to perform. The collaboration feature enhances our team's productivity by allowing individuals to see the impact of their decisions on projects owned and managed by other teams."
"Slide Publisher has been a lifesaver for us; it saves us five to 10 hours a week."
"Clarizen's reporting features have been critical."
"I like the project management solution. It's really nice."
"Clarizen's strength is reporting. Aside from reporting, I also like the ability to create customized workflow and custom actions. The workflow rules are handy. For example, you can create custom fields and dependent picklists."
"Provides visibility into employee utilization, progress on specific client projects and a portfolio view of all programs."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The PPM module is an excellent service."
"The program is stable."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"In mature companies ready for it, the return on investment would be a nine point five."
"In our company we use this solution on a daily basis as an administration application for reporting, where you can assign incident tickets or trade tickets and the relevant department uses it for follow up on problems or changes that have occurred."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
 

Cons

"It could be more user-friendly. I think it is too overwhelming, initially, in terms of possibilities and so on."
"If I start customizing too many things, Clarizen tends to get really slow in our environment and especially if I'm tunneled in an environment, like if I'm connected to my VPN."
"Have struggled with reporting and user adoption."
"I felt like the slide publisher isn't that user-friendly. I think it wasn't that easy to use or to figure out because of formatting constraints, or maybe we need to get better at understanding some of its limitations."
"One specific area for improvement could be implementing a development environment to test workflows with live production data."
"The price is too high."
"Comparing ServiceNow Strategic Portfolio Management IT Business Management with some Microsoft solutions, Power Apps and Power Automate are better for me, and they are cheaper."
"The solution needs a few things in terms of resource management."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"ServiceNow need to focus on internal empowerment rather than awareness to drive the change."
"The solution is very expensive and best for larger organizations, mostly due to the fact that it would be too costly to use for medium-sized companies."
"The pricing is average."
"The product comes with little options out of the box."
 

Pricing and Cost Advice

Information not available
"The cost of the solution should not be more than $50,000 annually."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"The solution was quite expensive."
"The tool is expensive."
"The licensing is based on metrics and is tailored to customer's needs."
"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
report
Use our free recommendation engine to learn which Project Portfolio Management solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
12%
Financial Services Firm
10%
Outsourcing Company
7%
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
 

Also Known As

Planview Clarizen
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Cisco Capital, JLL, Conagra Brands, Cargill, JLL, IBM, IIROC, Siemens Energy
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Planisware, monday.com, Broadcom and others in Project Portfolio Management. Updated: July 2026.
909,725 professionals have used our research since 2012.