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Planview AdaptiveWork vs ServiceNow Strategic Portfolio Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Planview AdaptiveWork
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
8
Ranking in other categories
Project Management Software (22nd)
ServiceNow Strategic Portfo...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Project Portfolio Management (8th), Enterprise Agile Planning Tools (4th)
 

Featured Reviews

VishalSingh11 - PeerSpot reviewer
Director BPM at a marketing services firm with 1,001-5,000 employees
Has resources management and timesheets but could be more flexible
Compared to Broadcom Clarity, there was some flexibility with blueprints, etc. You can create a blueprint for different business groups or different customers. Planview AdaptiveWork doesn't have something like that. If they can build up something like a view price. It's still a traditional way where you have to create different instances for different customers. The PPM solution uses queries if I'm rolling out for different divisions. In that case, I have to create different instances for each region because each division may have a different look and feel. But if I have a blueprint, then it's very convenient. I can create multiple interfaces for different processes. Broadcom Clarity has some access control on those viewpoints.
reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Clarizen Slide Publisher has helped increase transparency and communication with project stakeholders for us."
"Clarizen's strength is reporting. Aside from reporting, I also like the ability to create customized workflow and custom actions. The workflow rules are handy. For example, you can create custom fields and dependent picklists."
"The feature that has improved our project planning the most is the ability to create custom workflows, which allows us to automate manual tasks that project managers need to perform. The collaboration feature enhances our team's productivity by allowing individuals to see the impact of their decisions on projects owned and managed by other teams."
"Slide Publisher has been a lifesaver for us; it saves us five to 10 hours a week."
"I like the project management solution. It's really nice."
"Clarizen's reporting features have been critical."
"Provides visibility into employee utilization, progress on specific client projects and a portfolio view of all programs."
"The most important feature of ServiceNow IT Business Management is flexibility."
"The interface is extremely user-friendly."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The PPM module is an excellent service."
"Feature-wise it’s very good and unique compared to Salesforce and other business management software."
"Stable and scalable solution."
"We like the status report feature. It is something really valuable."
"ServiceNow support is awesome."
 

Cons

"I felt like the slide publisher isn't that user-friendly. I think it wasn't that easy to use or to figure out because of formatting constraints, or maybe we need to get better at understanding some of its limitations."
"Have struggled with reporting and user adoption."
"If I start customizing too many things, Clarizen tends to get really slow in our environment and especially if I'm tunneled in an environment, like if I'm connected to my VPN."
"It could be more user-friendly. I think it is too overwhelming, initially, in terms of possibilities and so on."
"One specific area for improvement could be implementing a development environment to test workflows with live production data."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The cost could be improved. The solution is quite pricey."
"I found the documentation difficult to figure out the basics of how it works. If the documentation could be improved to make understanding the basics easier, that would be beneficial, as I had to search through different videos and multiple places to find information."
"SPM is definitely strong for project management, but its finance capabilities are not as robust."
"Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge."
"Comparing ServiceNow Strategic Portfolio Management IT Business Management with some Microsoft solutions, Power Apps and Power Automate are better for me, and they are cheaper."
 

Pricing and Cost Advice

Information not available
"The licensing is based on metrics and is tailored to customer's needs."
"The pricing is negotiable based on the contract and licensing perspective."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"I would rate the cost as five out of ten."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"The solution was quite expensive."
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Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
12%
Outsourcing Company
9%
Financial Services Firm
8%
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
 

Also Known As

Planview Clarizen
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Cisco Capital, JLL, Conagra Brands, Cargill, JLL, IBM, IIROC, Siemens Energy
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Planview AdaptiveWork vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: October 2026.
915,341 professionals have used our research since 2012.