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PGi GlobalMeet vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
PGi GlobalMeet is praised for reliability, cost savings, and suitability for large groups, justifying its value over free alternatives.
Sentiment score
6.5
Companies report cost savings, improved communication, global connectivity, and quick ROI by switching to Skype for Business.
The telephone cost savings are measurable and positive.
Assistant Information Technology Officer at a retailer with 10,001+ employees
 

Customer Service

Sentiment score
8.6
PGi GlobalMeet is praised for exceptional, reliable service and support, consistently rated perfect by responsive and helpful customer feedback.
Sentiment score
6.4
Microsoft's Skype for Business support receives mixed reviews, praised for responsiveness but sometimes critiqued for troubleshooting challenges.
The documentation covers most situations but the product's declining support status from Microsoft is something you feel when you look for answers to less common issues.
Assistant Information Technology Officer at a retailer with 10,001+ employees
 

Scalability Issues

Sentiment score
7.9
PGi GlobalMeet is praised for user-friendliness and scalability, despite some concerns, and supports large participant numbers effectively.
Sentiment score
7.3
Skype for Business offers strong scalability, supporting various business sizes with seamless integration, despite minor large conference limitations.
We are not a huge organization and the Skype for Business server handles our user numbers comfortably.
Assistant Information Technology Officer at a retailer with 10,001+ employees
 

Stability Issues

Sentiment score
7.4
Users find PGi GlobalMeet stable and user-friendly, with occasional issues during large meetings but generally praised for reliability.
Sentiment score
6.8
Skype for Business is generally stable and reliable but can suffer from connectivity and occasional call quality issues.
Skype for Business is very stable.
Assistant Information Technology Officer at a retailer with 10,001+ employees
 

Room For Improvement

PGi GlobalMeet improvements needed include report access, connectivity, presenter tools, and clearer notifications, addressing user and technical challenges.
Skype for Business needs improvements in call quality, integration, and features for better reliability and user experience.
For a modern workforce that expects everything to work on mobile, that is a gap.
Assistant Information Technology Officer at a retailer with 10,001+ employees
The application tends to select the internal microphone on devices rather than detecting external headphones.
Executive at a government with 201-500 employees
 

Setup Cost

Enterprise buyers appreciate PGi GlobalMeet's fair pricing, flexibility, and bundling benefits, though some view it as expensive yet valuable.
Skype for Business offers flexible, affordable licensing, especially with Office 365, though some features and regions may be costly.
There is no separate line item for it which makes the cost difficult to separate out.
Assistant Information Technology Officer at a retailer with 10,001+ employees
 

Valuable Features

PGi GlobalMeet excels in easy meeting setup, seamless conferencing, collaborative features, and efficient remote meeting management with recording capabilities.
Skype for Business enhances communication with features like screen sharing, VoIP integration, and easy Outlook scheduling, boosting productivity.
The conversation history feature in Skype for Business is particularly useful because it links with Outlook.
Executive at a government with 201-500 employees
We have noticed positive outcomes for our organization since adopting Skype for Business, including improvements in efficiency and reduced costs.
Assistant Information Technology Officer at a retailer with 10,001+ employees
 

Categories and Ranking

PGi GlobalMeet
Ranking in Virtual Meetings
15th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
5th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 2.2%, up from 1.1% compared to the previous year. The mindshare of Skype for Business is 3.8%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Skype for Business3.8%
PGi GlobalMeet2.2%
Other94.0%
Virtual Meetings
 

Featured Reviews

reviewer2157150 - PeerSpot reviewer
MD at a media company with 1-10 employees
A scalable and stable solution that offers good production support
I am impressed with the tool's production support.  The tool is slow in updating changes. It also has a poor dashboard operating system.  I have been using the product for five years.  I would rate the tool's stability a ten out of ten. I would rate the solution's scalability a ten out of ten.…
MD
Assistant Information Technology Officer at a retailer with 10,001+ employees
Internal communication has become more efficient while mobile usage still needs improvement
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mobile experience is also not great. Staff who try to use it on their phones find it less reliable than the desktop version, calls drop more, and the interface is clunky. For a modern workforce that expects everything to work on mobile, that is a gap. Despite the initial setup challenges and mobile issues, we have noticed positive outcomes for our organization since adopting Skype for Business. I rate Skype for Business seven out of ten. I think that Skype for Business has served us well for what it is. A government office has different expectations from a fast-moving private company. We value stability and security over the newest features. On those terms, Skype for Business has delivered.
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Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
16%
Construction Company
12%
Performing Arts
9%
Financial Services Firm
9%
Financial Services Firm
15%
Construction Company
13%
Comms Service Provider
10%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise19
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Skype for Business?
If I think back, my experience with pricing, setup cost, and licensing involves accessing it through our Microsoft Enterprise Agreement which covers the whole Office suite including Skype for Busin...
What needs improvement with Skype for Business?
The honest answer is that the product has not really evolved in some time. Microsoft has been pushing everyone towards Teams and Skype for Business has been in maintenance mode for a while. The mob...
What is your primary use case for Skype for Business?
My main use case for Skype for Business is internal communication across departments and between different government offices. We have staff spread across multiple locations in Malacca, and before ...
 

Also Known As

GlobalMeet
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about PGi GlobalMeet vs. Skype for Business and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.