PGi GlobalMeet and Skype for Business are competing communication solutions. Skype for Business appears to have the upper hand in terms of feature comprehensiveness, suggesting it may offer superior value.
Features: PGi GlobalMeet is known for its robust conferencing capabilities, integrated collaboration tools, and pre-loading PPTs. It allows users to upload files and easily share presentations, making it highly effective for remote company communications. Skype for Business is noted for seamless integration with Microsoft applications, video meetings with clients, and scheduling multi-party meetings. It supports international dialing, which is helpful for global communications.
Room for Improvement: PGi GlobalMeet could enhance its service by addressing recording issues, expanding storage beyond 30 days, and improving file management capabilities. It could also benefit from enhanced integration with other platforms. Skype for Business might improve by streamlining setup processes, enhancing video quality consistency, and expanding integration with non-Microsoft systems. Additionally, refining its interface for more intuitive use could appeal to a broader audience.
Ease of Deployment and Customer Service: PGi GlobalMeet offers a straightforward deployment model and strong customer service support, making it ideal for quick integration. Skype for Business involves a complex deployment within the Microsoft ecosystem, which might require significant IT involvement. However, it provides thorough customer support, especially beneficial to those within a Microsoft-centric infrastructure.
Pricing and ROI: PGi GlobalMeet often presents lower setup costs and faster ROI for small to medium-sized enterprises with scalable price plans. Skype for Business may have higher initial setup costs outside the Microsoft environment but delivers a high ROI for companies already invested in Microsoft technologies due to its comprehensive feature integration.
The application tends to select the internal microphone on devices rather than detecting external headphones.
The conversation history feature in Skype for Business is particularly useful because it links with Outlook.
| Product | Market Share (%) |
|---|---|
| Skype for Business | 5.9% |
| PGi GlobalMeet | 1.9% |
| Other | 92.2% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 19 |
| Large Enterprise | 27 |
The GlobalMeet platform redefines the way people work by providing the freedom to communicate and collaborate in a whole new way. From conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go. Contact a sales representative today and learn how the GlobalMeet platform can transform your business.
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