Untangle NG Firewall vs pfSense comparison

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Comparison Buyer's Guide
Executive Summary
Updated on May 2, 2022

We performed a comparison between pfSense and Untangle NG Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Untangle NG Firewall users all agree that its initial setup is straightforward. Most pfSense users say that its initial setup is straightforward, but a small percentage disagree, feeling that the setup is complex and requires a higher level of technical expertise.

  • Features: Users of both products are for the most part very satisfied with their scalability, stability, VPN features, and overall performance. Untangle NG Firewall reviewers say that it is secure, flexible, and easy to use, but lacks the option of dropping sessions. pfSense reviewers say it is robust, but its user interface needs enhancements. Several pfSense users note that its security level should be improved.

  • Pricing: pfSense is an open-source solution and is free of charge. Untangle NG Firewall reviewers feel that its price is fair. Untangle NG Firewall also has a basic free open-source version.

  • Service and Support: pfSenses offers commercial support in addition to free online support forums. Reviewers of both solutions report being satisfied with the level of support they receive.

  • ROI: Reviewers for both solutions report seeing an ROI.

Comparison Results: Both products received high marks from reviewers, but Untangle NG Firewall ultimately won out in this comparison. It is easy to set up, user-friendly and secure. In addition it has excellent customer support and is fairly priced.

To learn more, read our detailed Untangle NG Firewall vs. pfSense Report (Updated: November 2022).
655,711 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Cisco ASA works very nicely from an administration perspective. The management of the device is very nice. The ASDM (Adaptive Security Device Manager) is the software that we use and it is very easy to configure using the GUI.""AnyConnect has been very helpful, along with the ability to use LDAP for authentication.""The content filtering is good.""The fact that we can use Firepower Management Center gives us visibility. It allows us to see and manage the traffic that is going through the network.""It helped us a lot with our VPNs for the home office during COVID. There has been more security and flexibility for VPNs and other applications.""One of the best features is the ease of use. It's also easy to teach new engineers to use the ASA CLI.""The main thing that I love the most is its policy and objects. Whenever I try to give access to a user, I can create an object via group creation in the object fields. This way, I am not able to enter a user in the policy repeatedly.""The configuration capabilities and the integration with other tools are the most valuable features. I really like this product. Cisco is one of my favorite brands, and I always think Cisco solutions are very reliable, easy to configure, and very secure."

More Cisco Secure Firewall Pros →

"The initial setup is not complex.""The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is. Did you forget a printer port? Most attacks at the moment are happening through printers, and they can tell you immediately that you forgot to close the port of the printer. There are more than one million printers that are in danger, and everybody knows that hackers are using them to enter the network. So, you can download plugins to protect your network.""We've found the stability to be very good overall.""pfSense allows us to spread the hours of connection and do the filtering on the pfSense site.""I am happy with the EPLS, the radius, and I am happy with the captive portal.""It is a stable solution. It is also easy to install and can be deployed and maintained by one team member.""The solution is fairly scalable when it comes to integrating with other applications and data sets.""The flexibility of adding new kinds of services without spending any money can't be beaten."

More pfSense Pros →

"The web blocking for my clients and the application control are valuable.""The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints.""Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure.""They have a command center that makes it easy to log into and see all of your appliances nationwide.""All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one.""What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."

More Untangle NG Firewall Pros →

Cons
"When you make any changes, irrespective of whether they are big or small, Firepower takes too much time. It is very time-consuming. Even for small changes, you have to wait for 60 seconds or maybe more, which is not good. Similarly, when you have many IPS rules and policies, it slows down, and there is an impact on its performance.""I would like to see the inclusion of a protocol that can be used to protect databases.""Most of the features don't work well, and some features are missing as well.""The operation of the ASA is good but the problem is that whenever you require an upgrade, there are multiple pieces of software that you have to upgrade. Extensive planning is required, because if you upgrade one piece of the software it has to be compatible with the others as well. You always need to check the compatibility metrics.""The ability to better integrate with other tools would be an improvement.""The price can be better.""It's mainly the UI and the management parts that need improvement. The most impactful feature when you're using it is the user interface and the user experience.""The only drawback of the user interface is when it comes to policies. When you open it and click on the policies, you have to move manually left and right if you want to see the whole field within the cell. Checkpoint has a very detailed user interface."

More Cisco Secure Firewall Cons →

"The main problem with pfSense is that it lacks adequate ransomware protection.""I tried pfSense, and it has a big issue with file system consistency, and this is what drove me to OPNsense. The file system stability is quite a big issue for us. We have a lot of outages related to power issues, and OPNsense is much more stable on this side.""Could be simplified for new users.""In an upcoming release, the reporting could be more user-friendly. For example, the reporting in graphs and charts for the host can be cumbersome.""In terms of areas of improvement, the interface seemed like it had a lot. The GUI interface that I had gotten into was rather elaborate. I don't know if they could zero in on some markets and potentially for small, medium businesses specifically, give them a stripped-down version of the GUI for pfSense.""Other solutions provide more scope for growth. For instance, we can have only 10 to 20 employees on VPN, but other solutions can support more users. We also have more capabilities to increase the performance of the solution.""Ease of use is a problem for a user who is unfamiliar with this product because, in the interface, everything has to be set manually.""ClamAV AntiVirus can cause some crashes. That service should be improved."

More pfSense Cons →

"They don't have any feature that allows you to drop the session.""The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises.""It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves.""We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall.""On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with a too-small hard drive, and it could use a little extra room. It only comes with about 4 gigs or 8 gigs of memory, and the hardware space is only 40 gigs, which is really small.""The biggest challenge that we have with this solution is local support. The local support is a problem in our area."

More Untangle NG Firewall Cons →

Pricing and Cost Advice
  • "If we compare it with FortiGate and the co-existing ASA, FortiGate is better in price."
  • "They seem to be at the top end in terms of pricing, but they are worth the price. They are probably a little bit lower than Palo Alto. If the customers are relying on Cisco products and they are thinking more in terms of scaling to another layer in a year, it is pretty much in a good price range."
  • "We're using the smart license for this firewall. The models that we have require licensing for remote access."
  • "There are licensing costs."
  • "I just bought it off the shelf, and I'm using it with my previous one, so I have not spent that much."
  • "The price is fair. It's not the cheapest, but it's not bad."
  • "For me, personally, as an individual, Cisco Firepower NGFW Firewall is expensive."
  • "The product is very expensive."
  • More Cisco Secure Firewall Pricing and Cost Advice →

  • "I spent a couple of $1,000 on hardware, and the OS was free. A comparable firewall would cost me probably 20 grand. It saved a lot of money."
  • "I like the fact that it is open-source."
  • "The pricing is lower than some of its competitors."
  • "pfSense is open-source."
  • "We are using the open-source version which is free. We are testing the solution to see if we are going to go to the enterprise version which requires a license and is not free."
  • "There is no license. You don't have to pay anything. It's completely free."
  • "It's open-source and it's free. Anything for free is good."
  • "pfSense is a free solution."
  • More pfSense Pricing and Cost Advice →

  • "It is not expensive. The best part is that it is based on the pay-per-use kind of scenario. An increase or decrease in the number of people doesn't make any difference. We are really happy about using this particular scenario."
  • "It is not expensive. It is cheaper than Fortinet."
  • "The pricing model is better than with SonicWall."
  • "This is not an expensive product. It is affordable and there are different packages available depending on the features that you need, or the sector that you are in."
  • "Untangle is open-source software. So, you can get it for free. That has been a benefit, especially for the residential users because it is free. The license costs start at $25 a month for some additional features, including higher tiers of security intrusion prevention. The free version comes with intrusion detection, and then the license version has intrusion prevention. It also has some additional things for active directory connectors, etc. It starts at $25 a month to cover 12 devices. Then it goes up from $25 to $50 a month for 12 to 25 devices. That's where it really doesn't scale out per site. If you have a site that has more than 50 devices on it, then Untangle quickly becomes cost prohibitive in comparison to several other competitors."
  • "Usually, it's about $350 a year for 12 users, and it's about $600 for 50 users. It's very reasonable as compared to the others. One of the reasons is that they're all open-source. You just buy their appliance and put it in until it dies. Because it's run under open platforms, mine seems to always work on older equipment. I've taken old equipment and put a new hard disk in it. I have taken about nine-year-old computers and put their operating system on them, and ran them like a champ. The only thing that changed was the hard drive because I don't trust a hard drive that's more than three to four years old."
  • More Untangle NG Firewall Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and… more »
    Top Answer:The web blocking for my clients and the application control are valuable.
    Top Answer:Usually, it's about $350 a year for 12 users, and it's about $600 for 50 users. It's very reasonable as compared to the… more »
    Top Answer:On their low-end appliance, they could have more memory and the largest storage space. The low-end appliance comes with… more »
    Comparisons
    Also Known As
    Cisco ASA Firewall, Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Cisco ASA, Adaptive Security Appliance, ASA, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall
    Learn More
    Netgate
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    Overview

    The Cisco Secure Firewall portfolio delivers greater protections for your network against an increasingly evolving and complex set of threats. With Cisco, you’re investing in a foundation for security that is both agile and integrated- leading to the strongest security posture available today and tomorrow.

      From your data center, branch offices, cloud environments, and everywhere in between, you can leverage the power of Cisco to turn your existing network infrastructure into an extension of your firewall solution, resulting in world class security controls everywhere you need them.

      Investing in a Secure Firewall appliance today gives you robust protections against even the most sophisticated threats without compromising performance when inspecting encrypted traffic. Further, integrations with other Cisco and 3rd party solutions provides you with a broad and deep portfolio of security products, all working together to correlate previously disconnected events, eliminate noise, and stop threats faster.

      pfSense is a free and open-source operating system for routers and firewalls, and is typically configured as DHCP server, DNS server, WiFi access point, VPN server, all running on the same hardware device. It is operated through a user-friendly web interface, making administration easy even for users with limited networking knowledge.

      In addition, pfSense is feature-rich, has a mature platform, is customizable, is flexible by design, and can be used on a small home router as well as run the entire network of a large corporation. pfSense puts you in control of your networking, is regularly updated, and works to promptly patch security issues. pfSense has recently become the favored alternative to the industry leader, Cisco.

      pfSense is:

      • Robust
      • Powerful
      • Easy to use
      • Secure
      • Scalable

      pfSense Key Features

      pfSense has many key features and capabilities, including:

      • Strength and accuracy: pfSense is able to always follow either default or custom rules, making it a stronger firewall than some of its competitors. It also filters traffic separately, whether it’s coming from your internal network of devices or the open internet, allowing you to set different rules and policies for each.

      • Flexibility: pfSense can work both as a basic firewall and as a complete security system because it gives you the flexibility to integrate additional features as code where necessary.

      • Open-source: Because it is open-source, not only is pfSense free to use, but community members can contribute to the code to make it a better software.

      • User-friendly: Usually firewall products are not user-friendly because they often include complex settings, options, and features that require fine-tuning. pfSense’s interface is simple, direct, and easy to use.

      • WireGuard Support: Instead of building your own VPN using pfSense, or settling for a commercial VPN provider, you can directly integrate WireGuard with the pfSense firewall.

      • Speed Management and Fault Tolerance: pfSense’s multi-WAN feature allows your system to continue operating in case components fail.

      • Well-supported: pfSense regularly has security and feature updates. It also has a documentation site and a well-informed and knowledgeable support forum.

      Reviews from Real Users

      Below is some feedback from PeerSpot Users who are currently using the solution.

      Bojan O., CEO at In.sist d.o.o., says, “The classic features, such as content inspection, content protection, and the application-level firewall, are the most important."

      Another PeerSpot user, a chef at a media company, explains what he finds most valuable about pfSense: "The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is."

      T.O., a VP of Business Development at a tech services company, mentions, "What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor."



      Untangle NG Firewall takes the complexity out of network security—saving you time, money and frustration. Get everything you need in a single, modular platform that fits the evolving needs of your organization without the headaches of multiple point solutions.

      Enjoy the flexibility to deploy Untangle’s award-winning NG Firewall software on third party hardware, as a virtual machine, or as a turnkey appliance.

      Rest assured that the browser-based, responsive and intuitive interface will enable you to create policies quickly and easily. Then, drill down into database-driven reports—the most comprehensive and detailed in the industry—to get visibility into exactly what’s happening on your network.

      Offer
      Learn more about Cisco Secure Firewall
      Learn more about pfSense
      Learn more about Untangle NG Firewall
      Sample Customers
      There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
      Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
      North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
      Top Industries
      REVIEWERS
      Financial Services Firm16%
      Comms Service Provider13%
      Computer Software Company9%
      Government8%
      VISITORS READING REVIEWS
      Comms Service Provider20%
      Computer Software Company19%
      Government7%
      Educational Organization5%
      REVIEWERS
      University12%
      Marketing Services Firm10%
      Comms Service Provider10%
      Manufacturing Company6%
      VISITORS READING REVIEWS
      Comms Service Provider26%
      Computer Software Company15%
      Government8%
      Educational Organization5%
      VISITORS READING REVIEWS
      Comms Service Provider23%
      Computer Software Company15%
      Government8%
      Retailer6%
      Company Size
      REVIEWERS
      Small Business36%
      Midsize Enterprise24%
      Large Enterprise40%
      VISITORS READING REVIEWS
      Small Business28%
      Midsize Enterprise19%
      Large Enterprise53%
      REVIEWERS
      Small Business70%
      Midsize Enterprise17%
      Large Enterprise13%
      VISITORS READING REVIEWS
      Small Business29%
      Midsize Enterprise21%
      Large Enterprise50%
      REVIEWERS
      Small Business100%
      VISITORS READING REVIEWS
      Small Business32%
      Midsize Enterprise21%
      Large Enterprise47%
      Buyer's Guide
      Untangle NG Firewall vs. pfSense
      November 2022
      Find out what your peers are saying about Untangle NG Firewall vs. pfSense and other solutions. Updated: November 2022.
      655,711 professionals have used our research since 2012.

      pfSense is ranked 3rd in Firewalls with 52 reviews while Untangle NG Firewall is ranked 22nd in Firewalls with 6 reviews. pfSense is rated 8.4, while Untangle NG Firewall is rated 9.0. The top reviewer of pfSense writes "Feature-rich, well documented, and there is good support available online". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". pfSense is most compared with OPNsense, Fortinet FortiGate, Sophos XG, Sophos UTM and WatchGuard Firebox, whereas Untangle NG Firewall is most compared with OPNsense, Sophos XG, Sophos UTM, Fortinet FortiGate and Meraki MX. See our Untangle NG Firewall vs. pfSense report.

      See our list of best Firewalls vendors.

      We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.