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Palo Alto Networks NG Firewalls vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Palo Alto Networks NG Firew...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
199
Ranking in other categories
Firewalls (6th)
Zyxel Unified Security Gateway
Average Rating
6.6
Reviews Sentiment
4.9
Number of Reviews
4
Ranking in other categories
Unified Threat Management (UTM) (12th)
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Advanced visibility has transformed security policies and provides proactive threat prevention
Palo Alto Networks NG Firewalls are powerful, but there are areas for improvement that could enhance their effectiveness, such as cost and licensing models. One of the main challenges we face is the high cost, especially for small to mid-sized businesses (SMBs), with licensing for features such as threat prevention, URL filtering, and WildFire being quite expensive. Additionally, centralized management with Panorama is a dependency for managing multiple firewalls, leading to added costs and complexity, and the built-in centralized management features could be made more user-friendly. Moreover, the learning curve associated with the initial setup and advanced configuration including NAT, decryption, and routing can be complex for new users, and enhancements in logging and reporting could also improve the user experience. There are a few more areas where improvements could streamline operations, such as optimizing commit times. Sometimes committing changes takes a noticeable amount of time, particularly for larger configurations, so a faster commit option would significantly help during urgent troubleshooting. Easier policy troubleshooting is necessary as well. Even though logs are detailed, finding the exact rule match and issue can still be time-consuming in complex environments, so having automated policy simulation and a recommendation tool would expedite troubleshooting. Additionally, better default templates and best practices for SMB data centers and branch offices would speed up deployment and reduce errors. Enhancing integration visibility through a unified dashboard would simplify monitoring, and improving the firmware upgrade process to allow for a more seamless zero downtime upgrade would also enhance operations, as upgrades are stable but typically require careful planning and downtime.
reviewer2399337 - PeerSpot reviewer
Sales and technical consultant at a manufacturing company with 10,001+ employees
User has benefited from stable performance and effective completion of security tasks
I use it mostly for VPN and for some firewall solutions When considering my main use case with VPN, I can say that I got the Zyxel Unified Security Gateway, and it works fine. However, we are thinking about using a different solution based on open source because Zyxel Unified Security Gateway…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiGate Next Generation Firewall can be described as the most complete solution."
"The Fortinet technical support is awesome."
"We use a southern institution that's audited for IT security and the reporting that automatically comes off the unit makes it much easier to meet compliance standards and makes it easier as far as the amount of time that has to be spent to compile that information. If you get your reporting set up correctly when you initially set it up, you just select the one you want and hit print. The auditing trail on it is the best feature."
"The ease of setting the solution up is a valuable aspect for us."
"We have a redundant setup for failover, however, it has not had to fail over ever and we have not had a capacity issue."
"FortiGate is a great solution, although initially, it faced challenges in the Brazilian market due to lower brand recognition than Cisco. However, explaining and demonstrating its product format and offerings has proven easy. The cost-effectiveness and better features of FortiGate have made some clients skeptical. We set up a trial period, and they eventually opted for it. Many clients were convinced it was great after experiencing the solution's capabilities firsthand."
"The Fortinet FortiGate IPS has a good interface and integration."
"The FortiGate Next-Generation Firewall is always updating. For example, if there is a big attack, they fix it in their firmware. They release new firmware with the necessary patches to address the vulnerabilities."
"IoT security is most valuable in the current version. Content IDs, DDoS protection, zone protection, and DLP are the most prominent features in Palo Alto Networks NG Firewall. It is easier to configure than other solutions."
"With Palo Alto NG Firewalls, we can pass all compliance requirements; we trust it and we are building the security of our environment based on it, and we feel that we are secure in our network."
"Palo Alto NGFW provides a unified platform that natively integrates all security capabilities which is really important from the end customer point of view."
"The most valuable features are Wildfire, URL filtering, and IPS."
"I like the navigation of the general Panorama solution. I can easily navigate around and get to the thing I need. I'm not wasting time trying to find something."
"Application control, IPS, and sandboxing towards the cloud are the most valuable features; it is a very user-friendly product with a very easy-to-use interface."
"This solution not only provides better security than flat VLAN segments but allows easy movement through the lifecycle of the server."
"The tool's most valuable features are its security features, which are highly valued based on market standards and Gartner reports. We conducted a POC before procuring it, and from that perspective, it is very good. The machine learning feature helps prevent more threats, but no device or firewall can be 100 percent secure because threats evolve daily."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"This is a capable appliance and the standard features work well for us."
"The solution can scale well."
"The Zyxel Unified Security Gateway solution is stable and does its job effectively."
"The cost is very low."
 

Cons

"Its customer service could be better."
"It would be nice if backups could more easily migrate between different models."
"My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint."
"NGN, reporting and controls."
"Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
"WAN load-balancing could be a lot better at detecting when a link is poor or inconsistent, and not just flat out dead."
"While the security is good, we'd always prefer if it was even better to ensure protection."
"Part of the setup was straightforward and other parts were complex. They need to work on feature placements and menus."
"Palo Alto could improve its machine-learning capabilities. That's all new. They integrate the telemetry data and analytics up to the cloud, where they can analyze for security policies and best practices like DNS Security. It uses AI tools to sort through all the massive logs and highlight where you can take action or be aware of what's happening. If you don't have many tools in your organization, it's nice to have one tool that does an excellent job across the board."
"We would like to see improvement in the web interface for this solution, so that it can handle updates without manual intervention to put the data in order."
"Palo Alto Networks NG Firewalls need better training modules. You have to do a lot of reading prior to watching the training videos, and it's good for people who are really into it. However, often you want to use a video for a TID. You want to see how to do something rather than spend 30 minutes reading and then another 30 minutes watching the class. As a result, I take third-party training classes rather than Palo Alto's training because they are a lot better."
"Once in a while, they have new features being released that can be buggy."
"The machine learning component on the firewall level requires more computing power to perform at the full production level. Therefore, the ML is currently providing partial real-time attack prevention."
"When the primary Palo Alto Networks firewall fails over to the secondary, it requires manual intervention to bounce the IPsec for it to work properly. Unlike BGP peering, which automatically changes from idle to established, this process needs automation. In Cisco, there is no need to bounce the IPsec traffic during failover, and I suggest automation for Palo Alto Networks in that process."
"The solution could offer better pricing. We'd like it if it could be a bit more affordable for us."
"Managing can be difficult."
"Although manageable, the user interface is a little bit slow and could be improved."
"Although manageable, the user interface is a little bit slow and could be improved. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists."
"The product has some scalability and data management issues where improvements are required."
"Sometimes it reboots when you least expect it, and that's the main issue."
"I have never seen it in any company that I've worked with before, and I would advise other companies not to buy it."
 

Pricing and Cost Advice

"It is cheaper and more competitive compared to other options. For example, when comparing Palo Alto products to others, Palo Alto tends to be more expensive. If you compare Cisco's platform, including Cisco Meraki, with Fortinet products, you'll notice that Cisco's offerings are generally higher priced than Fortinet's firewall solutions."
"The pricing is fair."
"The pricing is perfect."
"Their licensing costs are annual. The UTM feature license along with their support is called FortiCare. We include that as a part of the annual maintenance cost. Palo Alto or Juniper also have an annual subscription charge for UTM. Price, of course, can always be more competitive, but it is not the most expensive product. The price-performance ratio is quite high for FortiGate."
"The licensing cost is at the intermediate level."
"Its price is normal. If I compare it with other vendors, such as Palo Alto, it's normal. Palo Alto is expensive."
"Fortinet prices are around $600 for the small 40F model, and for licenses, the simplest option is about $300 for a year. They sell licenses that can last for 1, 2, 3, or 5 years."
"The licensing scheme of Fortinet is better than Cisco. It is more logical."
"Palo Alto Networks NG Firewalls are expensive."
"Palo Alto Networks NG Firewalls' price is expensive."
"The cost is steep, but most firewalls cost a lot."
"Definitely look into a multi-year license, as opposed to a single-year. That will definitely be more beneficial in terms of cost... Palo Alto is definitely not the cheapest, but if you scale it the right way it will be very comparable to what's out there."
"Don't buy a device with more power than you really need, because licensing depends on the cost of the box you have."
"That solution's pricing and/or licensing are very convoluted."
"We haven't had a problem with pricing or licensing because we consolidated other software to make Palo Alto more affordable."
"Palo Alto Networks NG Firewalls are expensive compared to WatchGuard XTM firewalls."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Comms Service Provider
19%
Outsourcing Company
8%
Financial Services Firm
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business367
Midsize Enterprise135
Large Enterprise193
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise56
Large Enterprise85
No data available
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
I cannot definitively comment on whether Zyxel Unified Security Gateway is an affordable product as I haven't done co...
What needs improvement with Zyxel Unified Security Gateway?
The integration capability is quite challenging. The system is very complicated, and many features are hidden. I'm lo...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
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Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zyxel Unified Security Gateway and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.