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Palo Alto Networks NG Firewalls vs Zyxel Unified Security Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
380
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks NG Firew...
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
194
Ranking in other categories
Firewalls (7th)
Zyxel Unified Security Gateway
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Unified Threat Management (UTM) (14th)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
AmjadKhan1 - PeerSpot reviewer
Provides inline protection with a unified view and anti-spyware capabilities
I would rate Palo Alto Networks NG Firewalls ten out of ten because it is the best. Our disaster recovery site utilizes Palo Alto Networks Next-Generation Firewalls. We are also in the process of upgrading the firewalls at our 365 sites in Pakistan to Palo Alto Networks firewalls. While budget firewalls may advertise comparable features, they often fall short of effectively detecting viruses, threats, and ransomware. In contrast, Palo Alto Networks NG Firewalls, combined with Cortex XDR, provide comprehensive threat intelligence and detection capabilities, ensuring superior security coverage. I recommend conducting a proof of concept before selecting a firewall. This will allow you to evaluate different options and determine which best suits your needs. While Palo Alto offers robust firewall solutions, it's essential to compare them with other vendors to ensure you make an informed decision.
Alexander Azikov - PeerSpot reviewer
A robust appliance that is reasonably priced and straightforward to set up
Although manageable, the user interface is a little bit slow and could be improved. There are two user interface options available, namely the basic and the advanced. The basic UI is not very good and doesn't have a lot of features, although it is fast. The advanced UI allows me to do whatever I want, but this is where the issue of speed exists. At one of our sites, the CPU utilization was very high, and for no reason. Technical support needs to be more responsive to requests.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The SD-WAN feature is the most valuable. This feature evolved from link load balancing. It has helped us in terms of our uptime and privatizing applications whenever we experience an outage. The SD-WAN feature has been a plus for us. Two-factor authentication has allowed us to add more users in terms of remote working. We have two-factor authentication for remote workers to authenticate them before they get on the network."
"The solution is highly scalable because they have devices that can handle a large amount of traffic."
"The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration."
"Consolidated our network environment at all locations, but mainly at our datacenter."
"You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it."
"The main benefits that Fortinet FortiGate brings to customers include that if you're going for a single fabric with core switches, access switches, and APs, compared to legacy Cisco or Aruba, the Fortinet FortiGate does not require a controller for the access points."
"Fortinet FortiGate is good for helping you secure and protect mission-critical data."
"I haven't configured or experienced any stability issues."
"The technical support is great."
"Good functionality and features."
"The configuration is very simple."
"The most valuable features of Palo Alto Networks NG Firewalls are Threat Vault and AutoFocus."
"Decryption is one of Palo Alto Networks NG Firewalls' best features because we can decrypt by category. For instance, we can decrypt everything except for bank traffic so that we don't interfere with the passwords and two-factor authentication of those checking their bank accounts at work. We can still monitor for malware and other threats that come through a secure channel. It's seamless for users. The URL filtering and IPS are both great as well."
"It worked fine normally."
"The most valuable features of this solution are all of the services it provides."
"The solution is very stable."
"This is a capable appliance and the standard features work well for us."
"The most valuable features of the solution stem from web filtering, malware protection, and antivirus."
"The solution can scale well."
 

Cons

"There are too many updates coming for VPN, and the VPN keeps disconnecting frequently, which I find problematic."
"Not all features are available in the web UI. Features such as enabling multiple MPLS circuits can only be accomplished through the command line, so these need to be made available in the web UI."
"Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
"Fortinet FortiGate should improve the VPN tokens."
"The technical support that Fortinet provides is not satisfactory. When we call Fortinet technical support, it takes too much time to connect with them."
"Technical support needs to be improved."
"Fortinet should improve its software, as we are seeing lots of firmware versions generated for each vulnerability issue. It becomes difficult for us to keep updating the firmware frequently due to bugs."
"I would rate the technical support of Fortinet FortiGate as a five because it is not as strong as Cisco. Additionally, the turnaround time is very high compared to Cisco."
"Could also use better customer support."
"The pricing of the solution is quite high. It's one of the most expensive firewall solutions on the market."
"I am in GCC in the Middle East. The support that we are getting from Palo Alto is disastrous. The problem is that the support ticket is opened through the distributor channel. Before opening a ticket, we already do a lot of troubleshooting, and when we open a ticket, it goes to a distributor channel. They end up wasting our time again doing what we have already done. They execute the same things and waste time. The distributor channel's engineer tries to troubleshoot, and after spending hours, they forward the ticket to Palo Alto. It is a very time-consuming process. The distributor channels also do not operate 24/7, and they are very lazy in responding to the calls."
"We need better affiliations for profiling the user."
"Palo Alto needs to improve their training. They do not invest in their partners. I have been a partner for seven years, and it is very expensive for me to certify my engineers."
"The support needs improvement, as the quality of the responses is not great and sometimes solutions take a long time."
"Customers don't want to buy extra things for extra capabilities"
"I would like to see better third-party orchestration so that it is easier for the team to work with different products."
"Sometimes it reboots when you least expect it, and that's the main issue."
"The product has some scalability and data management issues where improvements are required."
"Although manageable, the user interface is a little bit slow and could be improved."
 

Pricing and Cost Advice

"It has a competitive price."
"The licensing costs are very low."
"For the performance that we get, the price is reasonable. There are cheaper options, but they may not deliver the same kind of performance that we want. For the performance they provide, the price is acceptable."
"Fortinet bundles FortiGate with other products and because of this, the price is a little expensive to some SMB enterprises."
"The setup cost was good. The Egyptian pound is declining, and upgrading Fortinet FortiGate yearly costs about $2000 USD, which equals one hundred Egyptian pounds. I maintain a business relationship with the vendor and receive support from them."
"The price of Fortinet FortiGate is the lowest in the market."
"Fortinet Secure SD-WAN delivered the lowest total cost of ownership (TCO) per Mbps among all other vendors."
"The initial setup is super straight forward and as far as the licensing goes for the small product that we have, the pricing was pretty competitive. It wasn't as simple and as cheap as a SonicWall but for the service we would get it was a good price."
"If you compare Palo Alto with other firewalls, it's a bit expensive."
"Its price is comparable to other companies. The license is on a one-year or three-year basis. It depends on the customers what they want to go for. There are some features that require an additional license, and there is also the cost of the support."
"The Palo Alto solution is actually not expensive. It was comparable to the old firewall manufacturers that we were using. From the benefits that we have gotten out of the Palo Alto products, it is well worth the difference in cost, even though the difference in cost is not much at all."
"It will be worth your time to hire a contractor to set it up and configure it for you, especially if you are not very knowledgeable with PA firewalls."
"It can be quite expensive, but there's a good incentive for the three-year contracts. The part that is especially confusing is for the virtual environment. The credits or the licensing system can be very confusing."
"I am not involved in the commercial side, but I believe that Palo Alto is quite expensive compared to others."
"Palo Alto Networks NG Firewalls are very expensive compared to other firewalls such as Fortinet. As a result, Palo Alto is losing some of its market share."
"It is expensive as compared to other brands."
"The price of Zyxel Unified Security Gateway is good compared to other similar products in the market."
"This gateway is pretty cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
9%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
6%
Comms Service Provider
18%
Computer Software Company
17%
Retailer
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What do you like most about Zyxel Unified Security Gateway?
The most valuable features of the solution stem from web filtering, malware protection, and antivirus.
What is your experience regarding pricing and costs for Zyxel Unified Security Gateway?
The price of Zyxel Unified Security Gateway is good compared to other similar products in the market.
What needs improvement with Zyxel Unified Security Gateway?
If you have very secure data, Zyxel Unified Security Gateway will not be very useful. My company doesn't have to deal...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
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Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zyxel Unified Security Gateway and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.