PagerDuty Operations Cloud vs Stonebranch comparison

The compared PagerDuty and Stonebranch solutions aren't in the same category. PagerDuty is ranked #1 in IMS , with an average rating of 8.5, and holds a 23.2% mindshare in the category. Stonebranch is ranked #14 in WA , with an average rating of 8.0, and holds a 4.9% mindshare. Additionally, 97% of PagerDuty users are willing to recommend the solution, compared to 93% of Stonebranch users who would recommend it.

PagerDuty Operations Cloud

Read 37 PagerDuty Operations Cloud reviews

4,761 Views
2,428 Comparison Views

97% willing to recommend

Stonebranch

Read 26 Stonebranch reviews

2,861 Views
2,832 Comparison Views

93% willing to recommend

PagerDuty Operations Cloud

Stonebranch

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Executive Summary

We performed a comparison between PagerDuty Operations Cloud and Stonebranch based on real PeerSpot user reviews.

Find out what your peers are saying about PagerDuty, Atlassian, Splunk and others in IT Alerting and Incident Management.

To learn more, read our detailed IT Alerting and Incident Management Report (Updated: August 2025).

Buyer's Guide

IT Alerting and Incident Management

August 2025

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Helped 865,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PagerDuty Operations Cloud

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Process Automation (13th), IT Alerting and Incident Management (1st), AIOps (10th), Critical Event Management (CEM) (1st)

Stonebranch

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Workload Automation (14th)

Mindshare comparison

PagerDuty Operations Cloud and Stonebranch aren’t in the same category and serve different purposes. PagerDuty Operations Cloud is designed for IT Alerting and Incident Management and holds a mindshare of 23.2%, down 29.1% compared to last year.
Stonebranch, on the other hand, focuses on Workload Automation, holds 4.9% mindshare, up 4.5% since last year.

IT Alerting and Incident Management

Workload Automation

Featured Reviews

JeremyEmmett

Sr Director - Global Support APJ at HashiCorp

Centralized alert management with customizable routing and superior scheduling

Everything can always be better. Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in. The ability to build customized modules would be advantageous, allowing organizations to define their own integration modules. It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.

Read full review

Siddharth Matalia

Senior Technical Specialist at a manufacturing company with 10,001+ employees

Good GUI and has helpful support but needs a mobile app

This was a migration project where we provided our database, the previous one, and there was a tool that automatically converted the awarded job into Stonebranch. All the conversion was done from the Stonebranch side, and we got a person as well from Stonebranch during migration. There was a person who worked with us a decade back for the AutoSys install as well. He was well aware of our environment, so he helped us a lot. It was easy. It was not that complex. It is much more GUI. That said, we are looking for how the various automation can be done since, through command lines, you can create a number of jobs. While you are creating a single job, it takes 15 minutes with the GUI, however, if you go for the command line, within two or three minutes, your job gets completed. We have built our own solution for automation using some REST API and all those various integrations. It is working for our organization right now. However, we are requesting some kind of solution from Stonebranch. They should have been providing that to us already. For deployment, three or four people were engaged with the setup on their side. To manage everything, they provided us with a person who required help to manage it. Eventually, since it was a cloud platform on their side, if there is some configuration necessary, which they do it. They get a notification, and they fix it very immediately if there is an issue. The response time is very good from their side, and we don't have to worry about maintenance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The SMS pages and the mobile application are pretty much the top two features."

"Notification is the most valuable feature."

"The product has valuable on-call scheduling, escalation, and incident workflow management features."

"PagerDuty's notification process is the most valuable feature."

"The initial setup is straightforward."

"A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being escalated automatically, according to the escalation schedule, or to other teammates. You can see the flow very easily on your phone or via the website, if you want to do a post-mortem."

"The solution's most valuable features are that it adds each alert as a service, has good scheduling capabilities, and includes the ability to write logic based on texts."

"PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."

More PagerDuty Operations Cloud pros

"We like that it has GUI and is not just a command line."

"We lean a lot on the multi-tenancy that they offer within the product, the ability to get other people to self-manage their estate, versus having a central team do all the scheduling."

"I love the Universal Controller. It's been great for us. We host it on-premise... It's High Availability, meaning there's failover from one server to the other if one goes down."

"The features are upgraded, and every six months they're releasing patches."

"The most valuable feature is the reliability of the agents, because we need them accessible and we need to run stuff. The agent technology and compatibility are top-notch."

"The support is good from Stonebranch Universal Automation Center."

"Stonebranch performs well, and the graphical representation is excellent. Overall, it requires more technical effort from our teams, but the solution is intuitive, so anybody can use it."

"The tasks are incredibly capable, and as long as you name them with a nice, uniform naming convention, they are very useful. You can create some interesting workflows through various machines, or you can just have it kick off single tasks. All in all, I really like the Universal Task. You can do some mutually exclusive stuff, such as an "A not B" kind of thing. It has a lot of capabilities behind the scenes."

More Stonebranch pros

Cons

"Operations are somewhat limited by their integration package. For example, integrating with Jira was problematic until they updated to a better plug-in."

"The biggest area for improvement with PagerDuty is noise suppression. There have been a handful of incidents through our use of PagerDuty over the years where one incident may lead to 30 to 50 pages because you're monitoring all these different things, and each thing is an individual page. There should be the ability to set up paging tiers and group correlations between some of the different pages. That is something that would be really valuable. We should be able to say this one page may have a group or a tree of effective other pages that may tier off of it. So, if you see those pages independently, go ahead and alarm, but if you see this plus that, don't do that."

"PagerDuty can improve the integration with Terraform."

"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."

"It cannot be integrated with our upgraded Jira system."

"I would like to see more content in the notification messages; although, that might be a configuration on our end."

"They could include incident merging and alert grouping features in the product."

"PagerDuty's webhooks need some improvement."

More PagerDuty Operations Cloud cons

"Stonebranch Universal Automation Center could improve the analytics."

"The Universal Controller is decent for the money it costs... It needs some work to have full features, compared to other products that are out there, specifically IBM's Workload Scheduler."

"There is a component called the OMS, which is the message broker. We rely on infrastructure, resiliency, and availability for that piece. If that could change to be highly available just as a software component, so that we don't have to provide the high-available storage, etc. for it, that would be a plus. It would just be cheaper to run."

"It's not available on the cloud, so they should take that due to safety, security, and scalability."

"One hiccup we've had is due to the fact that we have other internal scheduling tools. We're able to talk to them, but we have trouble with some of the networking between them, so we're still trying to work out the kinks there."

"It would be ideal if they had the exact same features as the CA Workload Automation DE series. It would be helpful to have calendaring options."

"I would rate Stonebranch somewhere in the middle for ease of setup. It wasn't too straightforward for us because our infrastructure is complex."

"There is room for improvement with its connectivity with the Microsoft SRS system. It is very weak. They keep telling us it works with it, and technically it does, but it does not provide a lot of visibility. We have lost a lot of visibility migrating to Stonebranch, compared with just running tasks on the SRS server. That's really about the only thing that is a sore point for us."

More Stonebranch cons

Pricing and Cost Advice

"There is a license needed to use PagerDuty."

"The cost is quite high. But if you want to get a full-featured application and you have a big team..."

"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."

"The price is very high."

"PagerDuty has monthly and yearly licenses available, the costs of which can get quite high if you have a large number of users."

"The solution is paid on a monthly basis and represents about 1% of the platform's budget."

"The pricing may be about $1,000 per user."

"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."

More PagerDuty Operations Cloud pricing and cost advice

"When we reviewed this solution against other vendors, Stonebranch blew everybody out of the water in terms of cost."

"Stonebranch is cheaper than Control-M, so many companies are using Stonebranch."

"I don't have pricing information, but I do know it's cheaper than our old legacy system. Other than the standard licensing fees there are no additional costs."

"The price of the solution is at a medium level compared to the competition."

"Outside of licensing fees, there aren't any other costs."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Performing Arts

11%

Financial Services Firm

10%

Manufacturing Company

Financial Services Firm

25%

Manufacturing Company

11%

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PagerDuty?

The product easily integrates with other solutions.

See all answers

What is your experience regarding pricing and costs for PagerDuty?

The solution was expensive, but if all its features were utilized, it was considered worth the cost. The tier-based pricing model was cumbersome, and there was a desire for a service-based catalog ...

See all answers

What needs improvement with PagerDuty?

See all answers

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Comparisons

Opsgenie vs PagerDuty Operations Cloud

Compared 17% of the time

JIRA Service Management vs PagerDuty Operations Cloud

Compared 13% of the time

Rootly vs PagerDuty Operations Cloud

Compared 10% of the time

Everbridge IT Alerting vs PagerDuty Operations Cloud

Compared 9% of the time

xMatters vs PagerDuty Operations Cloud

Compared 9% of the time

More PagerDuty Operations Cloud Competitors

Control-M vs Stonebranch

Compared 28% of the time

Redwood RunMyJobs vs Stonebranch

Compared 16% of the time

AutoSys Workload Automation vs Stonebranch

Compared 12% of the time

ESP Workload Automation Intelligence vs Stonebranch

Compared 6% of the time

ActiveBatch by Redwood vs Stonebranch

Compared 6% of the time

More Stonebranch Competitors

Product Reports

Buyer's Guide

PagerDuty Operations Cloud

August 2025

Download PagerDuty Operations Cloud product report

Buyer's Guide

Stonebranch

July 2025

Download Stonebranch product report

Also Known As

No data available

Stonebranch Universal Automation Center

Overview

The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.

PagerDuty Features

PagerDuty has many valuable key features. Some of the most useful ones include:

650+ integrations
Alerting
Native apps with push notifications
On-call duty scheduling
Automatic escalation of alerts
Reliable, distributed architecture
Incident reporting
Real-time monitoring
Network analysis
Issue tracking
Access controls/permissions
Service Level Agreement (SLA) management

PagerDuty Benefits

There are many benefits to implementing PagerDuty. Some of the biggest advantages the solution offers include:

Ideal for developers: With the PagerDuty solution, developers can spend more time focused on code. The solution’s powerful automation and noise reduction capabilities minimize interruptions and mobilize the right team in seconds.

Security incident response: Because of its integration ecosystem, PagerDuty enables you to respond to threats faster, tighten up security vulnerabilities, and get better cross-team visibility.

Critical event management: The solution makes it possible for your organization to get your crisis management team up and running quickly, keep all your business leaders and stakeholders informed in critical moments, and limit any disruptions that could impact your reputation or core business.

Service ownership: PagerDuty’s service ownership allows you to give everyone more autonomy, boost accountability, and minimize the impact of issues by quickly pulling in the right responder every time.

CollabOps: With this solution, you can integrate with chat and video tools like Slack, Zoom, and Microsoft Teams. Doing so makes it easier to contain incidents quickly, avoid manual errors, and streamline work across DevOps, CSOps, BizOps, and ITOps organizations.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the PagerDuty solution.

Brandon J., Director of engineering at a wellness & fitness company, says, "The SMS pages and the mobile application are pretty much the top two features."

PeerSpot reviewer Pramodh M., DevSecOps Consultant at a tech services company, comments, “The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable. There is a flexible and easy way of integrating with monitoring tools. It allows us to configure the integration with APIs and plugins as well.”

Syed Mohammad A., Vice President - Operations and Client Services at a financial services firm, mentions, "PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."

A Principal Architect at an energy/utilities company states, “The most important feature that is used is call scheduling. We are also able to actually call IT folks in the case of an emergency.”

PagerDuty

Stonebranch automates enterprise-level workload and task scheduling across platforms like Linux, Windows, and mainframe, managing thousands of daily tasks for improved efficiency and visibility.

Stonebranch enables organizations to streamline job scheduling by replacing older systems with a robust solution that automates complex workflows, batch processing, and secure file transfers. Its compatibility with multiple platforms and enhanced visibility aid teams in efficiently managing business processes, database interactions, and IT workflows. Equipped with a Universal Controller and Agent, it provides seamless integration across diverse systems, empowering users with greater control over their tasks. While it fosters digital transformation, there are opportunities for enhancements in areas like graphical workflow overviews and API functionality.

What features does Stonebranch offer?

User-friendly interface for intuitive navigation
Robust agents ensuring reliable task execution
Comprehensive workflow automation tools
Platform-agnostic compatibility for diverse systems
Secure file transfer capabilities
High scalability for growing needs
Effective error handling features

What benefits should users expect?

Improved efficiency in task management
Streamlined processes reducing operational complexities
Enhanced visibility and control over workflows
Seamless integration with existing systems
Support for digital transformation initiatives

Organizations in industries such as finance and healthcare implement Stonebranch for its ability to automate complex processes, manage mainframe and distributed environments, and securely transfer sensitive data. Its platform-agnostic nature caters to the demanding needs of these industries, providing a reliable backbone for essential operations.

Stonebranch

Sample Customers

40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast

Nissan, Coop, United Supermarkets, Groupon, CSC, Orbitz, Johnson & Johnson, BMW, Qantas.

Buyer's Guide

IT Alerting and Incident Management

August 2025

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