Oracle WebCenter vs Zoho CRM Plus comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Oracle WebCenter
Ranking in Customer Experience Management
21st
Average Rating
7.0
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (15th), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)
Zoho CRM Plus
Ranking in Customer Experience Management
15th
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Mehdi Hasankhan - PeerSpot reviewer
Oct 3, 2019
Gives me easy access, connection and compatibility with all of the Oracle products
WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.
Amit Kawadiwale - PeerSpot reviewer
May 23, 2024
A flexible solution that helps to manage sales pipelines and leads
We use the tool to manage sales pipelines and leads.  The tool's most valuable features are sales module, pipeline, accounts, and reports analytics. It is a flexible solution. Our teams are more organized and well-informed about any deal movements. Additionally, the reports generated are critical…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"WebCenter's interface is very user-friendly."
"Integration within the solution is very good."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"Oracle integrates well with other products to cover Big Data."
"A great solution for storing and searching large volumes of documents with easy access."
"The product's most valuable feature is the ability to document information and meetings and track tasks for the business development process."
"The tool's features and performance are good."
"The tool's most valuable features are sales module, pipeline, accounts, and reports analytics. It is a flexible solution. Our teams are more organized and well-informed about any deal movements. Additionally, the reports generated are critical for management, keeping them aware of what is happening at various business levels."
"The tool is a simple solution that is easy to use. It helps with team collaboration."
"The product has valuable stability features."
 

Cons

"WebCenter requires a lot of design effort to upload content to our regular system."
"This solution needs to support translation into the Arabic language."
"I would like them to add more Web 2.0 features."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"The speed of the backup should be enhanced."
"Its functions need more stability."
"Zoho CRM Plus needs improvement on mobile app functionality. HubSpot and Salesforce CRMs are more feature-rich and have greater functionalities than Zoho CRM Plus."
"Zoho CRM Plus's configuration process could be improved."
"Zoho CRM Plus's UI could be more user-friendly."
"We have faced issues with Zoho CRM Plus' technical support and integrations. Its technical support is not seamless."
"Zoho CRM Plus needs to have more detailed reports."
 

Pricing and Cost Advice

"The price needs to be lowered."
"WebCenter's pricing is on the higher side."
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
"The tool's pricing is moderate, and licensing costs are yearly."
"The tool's pricing is competitive and unbelievable. Its licensing costs are yearly."
"It is an affordable product."
"I rate the solution's pricing a three out of ten. It is very affordable."
report
Use our free recommendation engine to learn which Customer Experience Management solutions are best for your needs.
789,442 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
University
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Oracle WebCenter?
WebCenter's interface is very user-friendly.
What needs improvement with Oracle WebCenter?
WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
What do you like most about Zoho CRM Plus?
The product's most valuable feature is the ability to document information and meetings and track tasks for the business development process.
What needs improvement with Zoho CRM Plus?
Zoho CRM Plus needs to have more detailed reports.
What is your primary use case for Zoho CRM Plus?
We use the tool to manage sales pipelines and leads.
 

Also Known As

WebCenter, FatWire
No data available
 

Learn More

 

Overview

 

Sample Customers

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
Information Not Available
Find out what your peers are saying about Oracle WebCenter vs. Zoho CRM Plus and other solutions. Updated: May 2024.
789,442 professionals have used our research since 2012.