We performed a comparison between Oracle WebCenter and Zoho CRM Plus based on real PeerSpot user reviews.
Find out what your peers are saying about Qualtrics, Freshworks, ServiceNow and others in Customer Experience Management."Oracle integrates well with other products to cover Big Data."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"A great solution for storing and searching large volumes of documents with easy access."
"WebCenter's interface is very user-friendly."
"Integration within the solution is very good."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"The product's most valuable feature is the ability to document information and meetings and track tasks for the business development process."
"The product has valuable stability features."
"The tool's features and performance are good."
"Its functions need more stability."
"I would like them to add more Web 2.0 features."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"WebCenter requires a lot of design effort to upload content to our regular system."
"The speed of the backup should be enhanced."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"This solution needs to support translation into the Arabic language."
"Zoho CRM Plus's configuration process could be improved."
"Zoho CRM Plus's UI could be more user-friendly."
"We have faced issues with Zoho CRM Plus' technical support and integrations. Its technical support is not seamless."
Oracle WebCenter is ranked 22nd in Customer Experience Management with 12 reviews while Zoho CRM Plus is ranked 20th in Customer Experience Management with 3 reviews. Oracle WebCenter is rated 7.0, while Zoho CRM Plus is rated 7.4. The top reviewer of Oracle WebCenter writes "Gives me easy access, connection and compatibility with all of the Oracle products". On the other hand, the top reviewer of Zoho CRM Plus writes "Provides ease of adding new users and efficient stability ". Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform, whereas Zoho CRM Plus is most compared with Tech Mahindra .
See our list of best Customer Experience Management vendors.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
