Oracle WebCenter vs Zoho CRM Plus comparison

Oracle WebCenter

Read 12 Oracle WebCenter reviews

36 Views
31 Comparison Views

70% willing to recommend

Zoho CRM Plus

Read 5 Zoho CRM Plus reviews

49 Views
28 Comparison Views

80% willing to recommend

Oracle WebCenter

Zoho CRM Plus

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Oracle WebCenter and Zoho CRM Plus based on real PeerSpot user reviews.

Find out in this report how the two Customer Experience Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Oracle WebCenter vs. Zoho CRM Plus Report (Updated: July 2024).

Buyer's Guide

Oracle WebCenter vs. Zoho CRM Plus

July 2024

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Helped 793,295 peers since 2012

Categories and Ranking

Oracle WebCenter

Ranking in Customer Experience Management

21st

Average Rating

7.0

Number of Reviews

Ranking in other categories

Enterprise Content Management (15th), Web Content Management (7th), Corporate Portals (Enterprise Information Portals) (5th)

Zoho CRM Plus

Ranking in Customer Experience Management

15th

Average Rating

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Oct 3, 2019

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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Amit Kawadiwale

Senior Product Manager at quickwork

May 23, 2024

A flexible solution that helps to manage sales pipelines and leads

We use the tool to manage sales pipelines and leads. The tool's most valuable features are sales module, pipeline, accounts, and reports analytics. It is a flexible solution. Our teams are more organized and well-informed about any deal movements. Additionally, the reports generated are critical…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can move workloads in between sub-servers so that you don't overload a portion of the server."

"WebCenter's interface is very user-friendly."

"A great solution for storing and searching large volumes of documents with easy access."

"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

"Integration within the solution is very good."

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."

"Oracle integrates well with other products to cover Big Data."

"The product has valuable stability features."

"The tool's features and performance are good."

"The tool is a simple solution that is easy to use. It helps with team collaboration."

"The tool's most valuable features are sales module, pipeline, accounts, and reports analytics. It is a flexible solution. Our teams are more organized and well-informed about any deal movements. Additionally, the reports generated are critical for management, keeping them aware of what is happening at various business levels."

"The product's most valuable feature is the ability to document information and meetings and track tasks for the business development process."

Cons

"The speed of the backup should be enhanced."

"Does not seem to be totally compatible with Windows 10 as of our current version."

"WebCenter requires a lot of design effort to upload content to our regular system."

"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

"I would like them to add more Web 2.0 features."

"Its functions need more stability."

"This solution needs to support translation into the Arabic language."

"We have faced issues with Zoho CRM Plus' technical support and integrations. Its technical support is not seamless."

"Zoho CRM Plus's configuration process could be improved."

"Zoho CRM Plus needs improvement on mobile app functionality. HubSpot and Salesforce CRMs are more feature-rich and have greater functionalities than Zoho CRM Plus."

"Zoho CRM Plus's UI could be more user-friendly."

"Zoho CRM Plus needs to have more detailed reports."

Pricing and Cost Advice

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

"The price needs to be lowered."

"WebCenter's pricing is on the higher side."

"I rate the solution's pricing a three out of ten. It is very affordable."

"The tool's pricing is moderate, and licensing costs are yearly."

"The tool's pricing is competitive and unbelievable. Its licensing costs are yearly."

"It is an affordable product."

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793,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

University

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Oracle WebCenter?

WebCenter's interface is very user-friendly.

See all answers

What is your experience regarding pricing and costs for Oracle WebCenter?

WebCenter's pricing is on the higher side.

See all answers

What needs improvement with Oracle WebCenter?

WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.

See all answers

What do you like most about Zoho CRM Plus?

The product's most valuable feature is the ability to document information and meetings and track tasks for the business development process.

See all answers

What needs improvement with Zoho CRM Plus?

Zoho CRM Plus needs to have more detailed reports.

See all answers

What is your primary use case for Zoho CRM Plus?

We use the tool to manage sales pipelines and leads.

See all answers

Comparisons

Oracle Content Management vs Oracle WebCenter

Compared 38% of the time

SharePoint vs Oracle WebCenter

Compared 26% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 12% of the time

WebLogic Suite vs Oracle WebCenter

Compared 11% of the time

Liferay Digital Experience Platform vs Oracle WebCenter

Compared 7% of the time

More Oracle WebCenter Competitors

Tech Mahindra vs Zoho CRM Plus

Compared 100% of the time

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Product Reports

Buyer's Guide

Oracle WebCenter

July 2024

Download Oracle WebCenter product report

Buyer's Guide

Customer Experience Management

June 2024

Download Zoho CRM Plus product report

Also Known As

WebCenter, FatWire

No data available

Learn More

Oracle

Zoho

Overview

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Zoho CRM Plus unifies your sales, marketing, customer service, and every other customer-facing team on one platform so you can deliver exceptional customer experiences to every customer. Unify business data, customer engagements, ROI, and more—all while keeping your customer at the center of everything you do.

Sample Customers

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Information Not Available

Buyer's Guide

Oracle WebCenter vs. Zoho CRM Plus

July 2024

Free Report: Oracle WebCenter vs. Zoho CRM Plus

Find out what your peers are saying about Oracle WebCenter vs. Zoho CRM Plus and other solutions. Updated: July 2024.

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793,295 professionals have used our research since 2012.

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We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.