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Oracle WebCenter vs Razor Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle WebCenter
Ranking in Customer Experience Management
19th
Average Rating
7.0
Reviews Sentiment
6.2
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (21st), Web Content Management (17th), Corporate Portals (Enterprise Information Portals) (5th)
Razor Platform
Ranking in Customer Experience Management
40th
Average Rating
8.6
Reviews Sentiment
2.2
Number of Reviews
2
Ranking in other categories
Contact Center Infrastructure (13th)
 

Mindshare comparison

As of January 2026, in the Customer Experience Management category, the mindshare of Oracle WebCenter is 1.7%, up from 1.0% compared to the previous year. The mindshare of Razor Platform is 0.3%. It is calculated based on PeerSpot user engagement data.
Customer Experience Management Market Share Distribution
ProductMarket Share (%)
Oracle WebCenter1.7%
Razor Platform0.3%
Other98.0%
Customer Experience Management
 

Featured Reviews

reviewer2105979 - PeerSpot reviewer
Executive Vice President - Head Digital Partnership and Alliances at a financial services firm with 10,001+ employees
Has a user-friendly interface but performance is not up to scratch
I mainly use WebCenter for content management and publishing WebCenter's interface is very user-friendly. WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.…
VS
Principal Consultant at a tech vendor with 10,001+ employees
Front-to-back FX compression has streamlined bulk operations and has delivered major risk savings
I find this interview should ideally be very short and crisp, needing to be around five to ten minutes, but it is taking a long time. Therefore, I suggest having five to six questions instead. I would rate Razor Platform an eight on a scale of one to ten. I chose an eight because it is not fully automated; it requires human interaction to provide the feed before it can act. If it were fully automated and able to pick up transactions and follow with aggregation, then I believe it would deserve a higher rating, but for now, an eight is appropriate. I would definitely advise others looking into using Razor Platform to give it a try and see how it works, as it is definitely a good investment. My overall review rating for Razor Platform is eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Integration within the solution is very good."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"A great solution for storing and searching large volumes of documents with easy access."
"Oracle integrates well with other products to cover Big Data."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"WebCenter's interface is very user-friendly."
"Razor Platform has positively impacted my organization, allowing us to save around 4.3 million dollars in total gross due to lower risk-weighted asset charges, which reflects well on my product and project initiatives meeting objectives, resulting in a very positive outcome."
 

Cons

"The speed of the backup should be enhanced."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"This solution needs to support translation into the Arabic language."
"I would like them to add more Web 2.0 features."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"WebCenter requires a lot of design effort to upload content to our regular system."
"Its functions need more stability."
"I chose an eight because it is not fully automated; it requires human interaction to provide the feed before it can act."
 

Pricing and Cost Advice

"The price needs to be lowered."
"WebCenter's pricing is on the higher side."
"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
Information not available
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Top Industries

By visitors reading reviews
Government
13%
Marketing Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise10
No data available
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Razor Platform?
My experience with pricing, setup cost, and licensing was all good.
What needs improvement with Razor Platform?
Razor Platform does not need any changes. I don't have anything specific to add about the needed improvements.
What is your primary use case for Razor Platform?
My main use case for Razor Platform is that it is a nice integration platform for the IoT devices we use. Regarding my main use case, that's pretty standard.
 

Also Known As

WebCenter, FatWire
No data available
 

Overview

 

Sample Customers

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
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